Customers` Favorites
“I loved my visit my cashier was Jena and she was amazing even with the huge line. The other two girls making the drinks were super quick and did really well with my drink. I didn’t have a bad experience with the Starbucks it was the fact that I couldn’t tip them for how good they were. I asked her where the tip jar and she politely told me they don’t accept them. I guess that’s kind of boo on Kroger though“
Customers` Favorites
“love this PLACE 💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜“
Customers` Favorites
“Super cute and cozy place! Friendly staff and really good, smooth coffee. They have a fun latte menu and for the fall selection, I chose Sleepy Hollow, a maple praline latte. Delightful! A great little spot I'm glad I found this morning before traveling for meetings!“
Customers` Favorites
“We love getting coffee and a bite to eat when in Fort Thomas. Their drinks are amazing, we love working from there, and their staff is so friendly. Highly recommend!“
Customers` Favorites
“Best place to get a lil treat for now and something cool for later“
Customers` Favorites
“KungBrew had the best coffee and tea in greater Cincy. The cafe is gorgeous, the baristas are friendly and talented, and every drink I’ve ever gotten there has been perfect. The local art is a lovely bonus.“
Customers` Favorites
“Amazing coffee!! I got the sugar free hazelnut latte and my husband got the apple crumble latte. Both were sooo good. Chill vibe, quiet and relaxing. We will definitely be back!!“
Customers` Favorites
“I moved away from this area for grad school and honestly I don't know if I can think of any other cafe that I've enjoyed as much having lived in 4 different states. It's a combination of everyone who works there (and owns it) and the snacks/drinks just being fantastic. I always look forward to stopping here whenever I visit my family home :)“
Customers` Favorites
“Best donuts I have had in a long long time.Very fresh and delicious. Cute store and friendly staff. Will definitely return!“
“We loved it! Teas were good & the protein bites were SO good!!!!“
“This is the best one. I miss the coffee.“
Customers` Favorites
“One of my favorite coffee shops. I have been going here at least once a week for years. Cute and cozy atmosphere, delicious drinks, incredibly nice owners and harry styles lovers, which is a plus for my daughter. They also have a little shop inside that I frequently buy from. Very cute stuff.“
Customers` Favorites
“Chat GPT had directed us here on Saturday the 4th. The food was great! My son and I each had the Salmon with Sweet Potato fries. We had both flown in from 2 different states for a couple of attractions. After the Salmon we finished off a huge slice of Carrot Cake. The best I have ever had. Annie M was very attentive, kind and had a very happy face. For everyone, actually. I just wanted to say how pleased and surprised we were with how good everything was. And I also wanted to compliment Annie M.“
Customers` Favorites
“This place is great! We passed through this morning on our way from Michigan to North Carolina and decided to stop here for coffee. They have great sugar free options and both our lattes were delicious! The raspberry truffle is SO GOOD! Great service, too!“
Customers` Favorites
“Love the chocolates!“
Customers` Favorites
“Biggby on Monmouth is hands down the best coffee spot around. The drinks are magical, the staff is friendlier than a Southern Grandma handing out cookies, and the vibes are immaculate. One sip and you’ll forget all your life problems…at least until the caffeine wears off. 10/10 would abandon all other coffee shops again.“
Customers` Favorites
“What a wonderful coffee shop with an amazing mission!!!! Will be thinking about my coffee for days….it was so good!!!“
Customers` Favorites
“The staff was great and also had the teddy bear was the best!!!“
Customers` Favorites
“I’ve been here a few times, and I love it! The prices are great ( I can’t believe I wasted so much money at Starbucks ) and if you have a sweet tooth this place is for you. Many holiday themed drinks or just random combinations that are 🙌🏽❤️.“
Customers` Favorites
“My go to biggby location in Florence always making the drinks great!! 10/10 would recommend just about any drink on the menu Also super friendly staff.“
Customers` Favorites
“Yum yum yum! So glad to have another breakfast and lunch option! Support local!!“
Customers` Favorites
“This business is amazing. They came out for a private cookie decorating class to my home. The 8 ladies I had over for the party had the best time. Our instructor was patient and funny and endured all our shenanigans.“
“I purchased the basil infused olive oil and Tuscan spice for dipping bread. Had it tonight with a French loaf and it was outstanding, so delicious. Love this local shop.“
Customers` Favorites
“Met Rachel at Ft. Thomas KY Starbucks 2/28 6:40pm and she was so sweet and courteous and gave the best suggestions! 5 stars for Rachel“
“Oh my goodness! No matter what the traffic is, when we see Tom’s in the parking lot at school, my daughter says “Tom is here, Mommy! Get your coffee!” Always quick and fun with their delicious morning boost! We love Tom’s! ❤️☕️“
Customers` Favorites
“The woman behind the counter was so lovely. I don't treat myself often because I know mornings can be so busy at these places. Her kindness made my day and she deserved more than my tip. It's people like that who help us make it though the day just as much as our coffee fix.“
“This is my local kroger starbucks and the staff here are so kind! They always get my drink right and they are friendly and professional. Last year, my 5 year old daughter drew some pictures for the baristas because she knew we were coming in to get a coffee and a cake pop. They acted so excited and hung the drawings up on the wall! Now we see them every time we walk by and I just thought that was so kind of them. Will continue to frequent this location!“
Customers` Favorites
“This Starbucks location is consistently clean, and the staff is always friendly and welcoming. My drinks are made perfectly every time, which I really appreciate. It’s also nice to see familiar faces behind the counter there doesn’t seem to be a high turnover here, and I think that consistency really shows in the quality of service and how well the drinks are made. Definitely my favorite location!“
Customers` Favorites
“Awesome service, these owners pay attention to details. Great frozen Chai latte, and love the Turkey havarti.“
Customers` Favorites
“Great 👍 I come here for espresso everyday“
Customers` Favorites
“Yummy protein fix :) always swing by after the gym“
Customers` Favorites
“Grace and Riley are the best! Second only to Serenity!“
Customers` Favorites
“Love this locally owned Coffee shop! They have the best bagel sandwich in NOKY! My favorite drink is the Strawberry Red Bull Mocktail!“
“I almost never go to Starbucks. I have Not been in years. However, I do like to go for the caramel apple spice drink. The lady over the microphone informed me that they no longer have that drink, however, suggested a drink to make it taste like the one that I like. She was very informative and very helpful! I called to talk to her manager, and they said her name was Jordan! Thank you so much for all your help and my drink came out. Delicious, I even got a cake pop! I’ve never experienced that well of customer service at Starbucks so thank you so much“
Customers` Favorites
“The girls here made me a “sweet tooth” for my loyalty reward drink…it is outstanding! They are so welcoming every time I walk in, and it’s obvious they understand customer service. Quite simply,
they know how to start their customer’s day!“
Customers` Favorites
“their strawberry frappuccino is so good“
“While I like this location I was disappointed in how we were treated today during power outage. Em put us out in the rain. Asked if we could wait until it stopped raining, Em said no that we had to leave now and they had to leave in the rain too. They did not leave when we did. She seemed eager to get people out so she could lock up and leave. Not thinking of customers. We had been there about 30-40 minutes with about 6 other people. Debbie and I felt Em could have provided better customer service waited the extra 2-3 minutes for the rain to stop before making us leave. Debbie and I still love this Starbucks. Most of the time service is excellent. Debbie Roller“
Customers` Favorites
“The people that work here are always so nice. Even when they’re busy they give great customer service which honestly really impacts people’s mood especially if that’s the way they’re starting their day. Might seem small but they’re making a difference. With so much hate in the world, it’s nice to see people being kind. Especially to strangers. They gave my little girl a free cake pop because I forgot to add it on when I ordered and they did it with a smile. Hope someone who cares gives them some praise because these ladies deserve it. 🩷 btw my drink was a chai frappe with extra base extra chai and double blended and they always make it perfect ✨“
Customers` Favorites
“The absolute best Dunkin’ in Northern KY!!! A.J., and Harry are always soooo nice, and they NEVER EVER GET MY COFFEE WRONG!!!! I don’t think I’d ever go to another coffee shop unless those two just so happened to move to a different one. Lol. Customer service is 10/10, Coffee is 10/10, friendliness, and attitude towards customers is 10/10!!!! Hands down the best Dunkin’ I’ve ever been to. I’m so grateful for Harry, and A.J. Because if it weren’t for them, I couldn’t start my day the correct way!!!! Lol. Thank you both for being you, and for continuing to serve me proper drinks every single day, and for treating me with respect, and dignity, as if I were an OLD friend. Y’all are the absolute best. ❤️❤️❤️❤️“
Customers` Favorites
“I am addicted to their iced lattes!
The staff are mostly all young women. They are always nice and attentive but also hard working and staying busy.
The inside is clean, even the bathrooms.
I always feel welcome at this location.“
Customers` Favorites
“Great ice cream, amazing number of flavors and nice people. Try the Kinder cones.“
Customers` Favorites
“Reese's peanut butter square was amazing � ���“
Customers` Favorites
“LOVE LOVE LOVE THIS LOCATION!!!
Not only are they the only place nearby that I can trust to make my Mocha Latte perfect, but they are also overflowing with phenomenal customer service! My order is always ready when I order ahead and the staff are so engaging and kind. I love being greeted by the kind faces of the Tuesday morning crew, and whether it is due to my consistent visitation or the name on my order, it’s always nice to be welcomed by name:))“
Customers` Favorites
“the drinks rlly good but the line😐“
“I have utilized many a Dunkin donuts restroom. On every occasion the bathroom was impeccably clean. They also have some of the best deals out of any chain coffee shop. They taste was better then Starbucks-- the drinks and food not their toilets“
Customers` Favorites
“I seldom go to Starbucks, since their coffee is outrageously expensive and even the larges are not worth $5+. However, the reason I give this franchise five stars is because the restaurant is always clean when I go in. It is a very comforting atmosphere and the staff are always very nice and knowledgeable of the menu. When I do go for their coffee, at least I can say they are better than the other big competitors like Dunkin Donuts.“
Customers` Favorites
“I love this place so much! Very cozy and quality coffee and service.“
Customers` Favorites
“Great atmosphere, great workers, and the coffee puts you right into the place you need to be!
Parking: The parking was just fine it was in a Starbucks is in the plaza and there's plenty of parking and then there's off streets where you can park as well very close in the handicap spots were just excellent as well
Kid-friendliness: Very good friend because the workers and the staff and management they always make you feel at home so every time we come in that's what it is great place to be
Wheelchair accessibility: My grandmother is in a wheelchair and the convenience of the accessibility to the handicap spot in front of the door is excellent for accommodating our daily needs“
Customers` Favorites
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“Great place for donuts obviously but last time I was there, the staff were acting unprofessional and were messing around with other staff members and weren’t being very serious in front of customers. Hopefully, this has already been addressed but this was my experience. Nevertheless, the food is quick and easy as well as a drive through that is very convenient.
Parking: The parking is open and easy to park in.
Kid-friendliness: Nothing out of the ordinary and simple.
Wheelchair accessibility: It’s on the first floor with little to none curb.“