Customers` Favorites
“I love having this Starbucks in our local Kroger! Staff is very sweet and is always smiling. There are times where it is closed during an afternoon but I suspect it is due to employee breaks. They have the cup holders back which you use on the grocery carts. I’ve missed those. Overall this is a consistent and convenient Starbucks location.“
Customers` Favorites
“I am up was up here for a quick bow hunting trip and am always looking for a good “real” coffee. It is about damn time Villa Hills and surrounding area got a good coffee place. Like one that still knows how to make real and authentic coffees. I know it’s been there for quite a few years, but I haven’t been there for quite a few. I travel the world and seek out coffee everywhere I go. This place does it right!!!!!!
So happy you guys are here!!!!!!!“
Customers` Favorites
“Ludlow Coffee is a great way to start the day! Cheery barista, sunny patio, tight-knit community meeting place! Snacks, pastries, Deeper Roots coffee. Try them!“
Customers` Favorites
“Great vibes. In town for a baseball tournament and wanted to grab some good coffee. This place has excellent coffee, atmosphere was laid back, and the pricing was really affordable. Way better than Starbucks! We had the Graham Canyon and the Honeybee (I think). Highly recommend both. Cookies and coffee cake were a hit too.“
“I ordered coffee here, Maya was great. She got everything done on time, was a great barista, and even remembered me by my order days later when she said hi as I walked in with a friend. Her customer service was exceptional, I left very satisfied with my customer experience. Afterwards, she even fixed my car and dived into a burning tree to save my four cats. Go team Maya!!“
Customers` Favorites
“Great local small business.“
Customers` Favorites
“I’ve loved Bailey Jaynes since they opened in Walton & I’m excited to see them in Union now! Best donuts in NKY!“
Customers` Favorites
“I went in today to get a coffee and I braved it and brought my 3 year old and 10 month old. It ended up being a hot mess express with bringing my kids for many reasons but the barista Samantha was so sweet, helpful and patient the whole time. Right after I got my coffee my baby spilled all of it everywhere and she stopped what she was doing immediately to clean it up and then got me another free drink despite me telling her not to and despite it being pretty busy. I felt horrible but she made me feel comfortable and at ease. 10/10, recommend this location! Thank you Samantha!“
Customers` Favorites
“Dont sleep on Jet's coffee! Its within seconds of the big contenders, but I would take an iced honey bee from this place over any other drink. Sooo good. A simple menu with variety without going nuts. Friendly, fast, reasonably-priced, and yummy!“
Customers` Favorites
“Yum yum yum! So glad to have another breakfast and lunch option! Support local!!“
Customers` Favorites
“Love the chocolates!“
“Tom’s Truck was amazing at our event! We loved all the options and ability to have them right outside our door. They were helpful and all of guests raved about the service and friendly staff!“
Customers` Favorites
“No drive thru but always fast! Choose this place over Dunkin in fort wright!
This place is always so friendly and helpful, get orders exactly right, and the employees have so much patience. Thank you for consistently providing such kind, welcoming service! It’s a great little place to sit, relax, and enjoy your coffee.
The last time we visited, Dr. Oz was here relaxing with his 6 person security detail!
I don’t think the young employees even realized who he was, but they remained professional, treated everyone equally, and provided the same great customer service they always do. They didn’t make a big deal about it, which made the experience even more impressive.
It was such a neat surprise and if this location is good enough for Dr. Oz to stop in and relax, it must be doing something right! Nice work, BIGGBY Coffee!“
Customers` Favorites
“Grace and Riley are the best! Second only to Serenity!“
“Literally the nicest people on planet earth work at this Starbucks. You will be greeted so kindly by multiple employees as soon as you walk in. They are personable, kind, and fast! Drive-thru is just as great of an experience. Genuinely, I have never experienced such fantastic customer service anywhere else.“
Customers` Favorites
“Yummy protein fix :) always swing by after the gym“
“I purchased the basil infused olive oil and Tuscan spice for dipping bread. Had it tonight with a French loaf and it was outstanding, so delicious. Love this local shop.“
Customers` Favorites
“I usually like to give good reviews, however, the customer service was not up to par today and could use improvement. The least someone can say is hello at the window, thank you and/or have a nice day. A little effort can go a long way in making a repeat customer.“
Customers` Favorites
“I’ve been here a few times, and I love it! The prices are great ( I can’t believe I wasted so much money at Starbucks ) and if you have a sweet tooth this place is for you. Many holiday themed drinks or just random combinations that are 🙌🏽❤️.“
“I went here on Monday morning and got myself a pickup drink before work and everything just made my morning so much better. The girl Khloe who took my order was wonderful for an early morning order, very nice and bubbly! After I went thru my drink was given to me and it was delicious! I ordered a Blondie with Carmel drizzle and cold foam and it came out absolutely perfect. I love happy coffee shops and this was one of them.“
“I almost never go to Starbucks. I have Not been in years. However, I do like to go for the caramel apple spice drink. The lady over the microphone informed me that they no longer have that drink, however, suggested a drink to make it taste like the one that I like. She was very informative and very helpful! I called to talk to her manager, and they said her name was Jordan! Thank you so much for all your help and my drink came out. Delicious, I even got a cake pop! I’ve never experienced that well of customer service at Starbucks so thank you so much“
Customers` Favorites
“Love this locally owned Coffee shop! They have the best bagel sandwich in NOKY! My favorite drink is the Strawberry Red Bull Mocktail!“
Customers` Favorites
“Pictures posted are not of this location. The customer service is fantastic (even when I was told I smelled like fried chicken lol.). Sadly, it is in this Kroger but I have tried the location across the street and prefer these smiles over the stoic folks.“
Customers` Favorites
“the drinks rlly good but the line😐“
Customers` Favorites
“love this location always fresh food and never have to wait long drive thru in and out they get 5 stars from me“
“I ask for less ice every time I order. I wish there was a no ice option. But they always fill the ice up to the ice line. This is after I’ve finished and it’s melted a bit but they did fill it to the ice line. And you can clearly see it says less ice on the cup.“
Customers` Favorites
“Great 👍 I come here for espresso everyday“
Customers` Favorites
“New to the independence area, and the Dunkin employees were very kind. I came at a time the entirety of independence wanted coffee😂 and the employees were very understanding and happy to help when I ordered the wrong drink despite all of the chaos.“
Customers` Favorites
“I stop here nearly daily before work and on weekends. All of the employees including the manager are so pleasant and friendly. Some even call me by name. They make the drinks the best I've never had a bad experience! Love this location.“
“Stopped by this Dunkin' during a road trip home to grab a coffee and use the restroom, and I was thoroughly impressed. Hands down the cleanest and friendliest Dunkin' location I've ever visited. On top of the spotless facilities and welcoming staff, my drink was made absolutely perfectly. Highly recommended if you need a quick reset on the road!“
Customers` Favorites
“Kaylee Ryan at the Walton Kroger Starbucks not only showed 100% professionalism throughout my visit to this establishment but she really went above and beyond with her amazing personality and made me feel at home. This young lady deserves to be recognized for her efforts.“
Customers` Favorites
“I spilled my entire drink on the counter before I even took a sip and Megan remade it for me immediately without making me feel stupid for spilling it. I helped clean it up and she maintained a cheerful demeanor which was very much appreciated“
Customers` Favorites
“Radhika is amazing! She’s always so sweet, friendly, and welcoming every time I come in. She has such a positive attitude and always makes the experience better. You can tell she genuinely cares about the customers and gives great service. She definitely deserves the recognition!“
“I loved my visit my cashier was Jena and she was amazing even with the huge line. The other two girls making the drinks were super quick and did really well with my drink. I didn’t have a bad experience with the Starbucks it was the fact that I couldn’t tip them for how good they were. I asked her where the tip jar and she politely told me they don’t accept them. I guess that’s kind of boo on Kroger though“
Customers` Favorites
“I am addicted to their iced lattes!
The staff are mostly all young women. They are always nice and attentive but also hard working and staying busy.
The inside is clean, even the bathrooms.
I always feel welcome at this location.“
Customers` Favorites
“Please train the staff on the new vanilla since they want to argue with me about it and keep making my drink wrong.
Vanilla shot - unsweetened vanilla
French vanilla swirl - sugary vanilla flavor
Sugar free vanilla syrup - an artificially sweetened vanilla flavor. It is SWEET it just has no sugar. I cant imagine how gross your protein vanilla lattees are here. This location is usually great but dont argue with me when I tell you ny drink was made wrong when you don't know what youre talking about“
Customers` Favorites
“Great customer service!“
“So yummy 😋 and made in front of you.“
Customers` Favorites
“their strawberry frappuccino is so good“
Customers` Favorites
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“We had a rough start to our experience, had about an hour wait for a refill and our food was over cooked. BUT when I addressed management they were extremely concerned with making things right they, straightened everything out immediately! After the fix I can say next time I pass through I will be sure to stop again.“