Customers` Favorites
Customers` Favorites
“My dog Cooper and I go to our TIM HORTONS in ROMEO every morning. Cooper gets his doughnut in a bag. The team is fantastic. Our Cooper is blind so the trip to TIM HORTONS is very important to us. The team members at our TIM HORTONS always make our day.“
Customers` Favorites
“After waiting 15 minutes for our food,then having to return it because there was something disgusting in our nuggets, I witnessed an employee sitting on the counter on a friday night during a busy rush as he proceeded to play with his hat taking it on and off his head while the rest of the staff rushed around him.“
Customers` Favorites
“Delicious Michigan salad with balsamic dressing! Employee was both efficient and pleasant. Quiet atmosphere. Chai tea latte was also perfect. Oatmeal cookie was fantastic. It tasted like homemade. Great experience, will go back.“
Customers` Favorites
“Wow! The Dubai Strawberry 🍓 Chocolate 🍫 Cups are amazing!!! The price was around $12 for the cup where some other places are $19-25 and this size was perfect! The flavor combination is something you have to try. The staff is so nice and all of the other food choices from beverages to sandwiches are delicious!!“
Customers` Favorites
“Great prices and quality good. Drink and sandwich was incredible. Fast service too. Highly recommend!“
Customers` Favorites
“Great lattes. Hope to return“
Customers` Favorites
“The food was, without a doubt, outstanding. I was not a fan of the loud electronic dance music at 10am, and found the sound overwhelming. There was a family with a crying baby and small kids next to us, and we couldn't hear them at all, so that was a perk. Not the right environment for me, but happy that families with littles can go out for a nice meal and not have to worry about their kids making noise.“
Customers` Favorites
“The employees, service, friendliness and of course the bowls/smoothies surpass all other places I’ve been to. It also seems like they know when I’m on a work “break”. And even though I don’t expect it from them, they are always efficient and have my order ready quickly. I’m hooked on Playa Bowls…“
Customers` Favorites
“We were treated so nicely by the owner! She brought our flight my husband I and shared right over to us when it was ready. She even brought us some ice water a few minutes later without us even asking. Little did she know my father had just passed a few days prior and my husband and I needed a little break from the kids and every day life to just sit and be together. Her service was amazing and the way we were treated that day - she has customers for life. Thank you! Coffee is amazing! 10/10 but you guys already know that“
Customers` Favorites
“We love their staff, atmosphere, location, and coffee! It's a great place for a team meeting and we love it!⭐⭐⭐⭐⭐“
Customers` Favorites
“I often come in to this location multiple times a week, since I work in the area. Everyone is always friendly and attentive. Very quick to receive order and it’s always correct. I recently changed from Tim hortons to Biggby and I am so glad I did. Way better quality food and drinks, and the customer service is great. Everyone here is extremely friendly“
Customers` Favorites
“The bubble tea was very good and I've heard their macarons are amazing...will comeback to try them! online ordering was super easy and curbside pick up was fast and convenient.“
“From the moment I entered, the warm and inviting aroma of freshly brewed coffee enveloped me, setting the tone for what would be a memorable experience. The decor exudes rustic elegance, with carefully selected Italian artifacts adorning the walls and cozy seating arrangements that transport patrons to a quaint Italian piazza.
The coffee here is nothing short of exceptional. Whether you're a connoisseur of classic espresso or prefer a velvety cappuccino, the offerings here are a genuine representation of traditional coffee excellence. The beans are expertly roasted to perfection, resulting in a rich, robust flavor that lingers on the palate.
One of the standout features of this establishment is the personalized service. The staff here exudes genuine warmth and hospitality, making you feel like an honored guest in their home. I stop by here every time I'm in town!“
Customers` Favorites
“I popped in here today for the first time and was blown away by the warm welcome I received from Jason and Ellen. The service was friendly, and my hot spiced Viennese coffee was delicious. I will definitely be going back, and bringing my friends.“
“I go there almost every morning at 8am, a time most Starbucks are on a 15 minute wait even if you'd order ahead, and am through the drive through with my always correct and amazing order.I was blown away the first time and thought I'd gotten lucky to go so quickly. NOPE! They're kind, attentive, and beyond efficient. Once I'd forgotten my phone and didn't have any money to pay when I got to the window. I was mortified and so apologetic. The girl didn't even hesitate - she said "it happens, don't worry about it" and gave me my drink for free.Great service and genuine care. My new favorite location!“
Customers` Favorites
“I drink most coffee black. It was hot, just brewed, and smooth. I recommend. Raspberry Torte had balanced sweetness, proper crumb, just enough fluff and moisture. Donya is a kind conversationalist.“
Customers` Favorites
“Can somebody please tell Lisa to keep her fingers out of the cups! She does it every time she's a cashier it drives me nuts! Get your fingers out of my drink! She went from touching the computer to wiping the sweat off of her forehead to touching the marker then she grabbed the cup by the rim and at least three of her fingers went in touching the inside of the cup, it was so gross! Besides that they make great coffee and are usually nice.“
Customers` Favorites
“The best ice cream ever! Super delicious and the place is very clean! The owner and his daughter are so friendly!“
Customers` Favorites
“I love the relaxed, easy going vibe at Sweetwater. The staff is always cheerful and accommodating, offering suggestions that have never disappointed me! I’d say their Vanilla Chai Latte is better than anywhere else…YUM! Their pastries and sandwiches are all SO good too! Don’t miss out on this gem! Hayes & 21! Or Garfield & Hall Rd has a drive-thru!“
Customers` Favorites
“Anything is good there!! James is wonderful ❤️“
Customers` Favorites
“I do not normally pay for coffee, but I do enjoy the coffee at Bean and Leaf in Rochester.“
Customers` Favorites
“First time I have been and my breakfast was phenomenal. Food was awesome and loved the Atmosphere“
“I really like going to this store they are very helpful and friendly. I will definitely keep coming to this location!“
Customers` Favorites
“this is a perfect place for a business coffee meeting. Today I started my week with a very productive meeting. Thanks, Biggby.“
Customers` Favorites
“Diana was our server, and was excellent! She is very good and knowledgeable and we enjoyed our purchase, and will be back again soon!“
Customers` Favorites
“I stopped in here for a meeting with college friend. I had an iced caramel latte. It was delicious. After my meeting I left not realizing I had left my backpack in the restaurant. Everything of importance to me was in the backpack; computer, external hard drive, planner, lesson plan book, and check books. I did not realize I had left it until the next morning. As soon as I realized I did not have it I called. The staff from the previous evening had discovered it and put it in back. When I retrieved it, everything was in it. Thank you so much to the wonderful staff. For saving my backpack.“
Customers` Favorites
“Tim's has good breakfast sandwiches and doughnuts are usually fresh. Filling in doughnuts is often minimal. We like their coffee too. Wish they sold a 24 oz. Workers could be a bit more careful when packing bags to go.“
“My favorite is the Italian Roast! I've never tried any of the other blends; I enjoy this one too much!“
Customers` Favorites
“Always so nice and friendly. When what I thought I ordered was not what I really ordered they fixed it without hesitation“
Customers` Favorites
“The service is always good here. They upsell and get me a lot. Coffee isn't consistant, specialty drinks are never done the same. Just wish they made sure they were giving the same product, everytime. Ik kids work here, but they can get it, I just think some training on the new staff would be a wise investment. Sometimes I get annoyed, I have bought a coffee from this location, tasted it is, threw it out and drove to 19/Hayes to get it done right. I go here bc it's close to my house. I just wish that they were consistent. Sometimes, they are locked in and make it to spec, and others, I'm not sure if they even know what the drink is supposed to look like. OK rant over. This is my Ted talk for the day. Oh and the food is mid. Sometimes hot and sometimes not. Again, back to that consistency. OK now I'm done.“
Customers` Favorites
“I come here every now and then when I am headed to the airport or down M53. Always fast service and friendly. I normally only come during holiday's for the limited edition coffees but have started coming regularly and will continue to do so!“
“I go to various Starbucks in the area and up North but the kind and friendly gang at the Starbucks at Kroger on 18 Mile and Dequindre are tops in customer service. Every time I’m there I (and all other customers) are greeted with a smile. They work well together and their camaraderie level is always high. I have witnessed a few times where there is complaining customers, and the Starbucks employees handle up with class trying to resolve whatever the issue is. Most complex I have witness were customer errors and not employee errors, and they still handle all situations very well.“
Customers` Favorites
“Food was very good same with fast service. Only issue I have is that you can not go inside witch I feel is a waste of the money they spent on the building.
Vegetarian options: Everything here is highly vegetarian (from what I know)
Dietary restrictions: Would be careful of milk it is used in many of the foods
Parking: It doesn't have a parking lot it has a drive-thru but it can take a long time to get though
Kid-friendliness: Partially kid friendly would be cautious of caffeine“
Customers` Favorites
“So I was at your Kroger store as you can see and I scanned my app and my four transactions were not in my account. At 10:07 I spent 9.22 at 10.09 I spent 5:78. At 10:11 I spent 5:78. At 10:12 I spent 5:78 and I didn't get my amount of sales and I was supposed to buy four eggs bite's before 11 am and I didn't get my extra 90 stars . The service was great and I appreciate the people that waited on me but I need my stars . Being that you sent me a survey you seen that I was there.“
“This is basically a coffee shop that only serves coffee. They don't have lattes or anything like thatThis is a nadi, which means it's mainly for people that know each other, hang out, and play cards.It's not a "cafe" like a Starbucks, Tim Hortons, or another cafe where you bring your laptop and work.Nice group of folks, but don't come here unless if you were invited here.“
“Food and service are always great. You're just tired of coffee it's perfect but if you're planning to sit there and use your computer or do any sort of quiet time work, it's the inside of a Kroger so good luck with that.
Vegetarian options: There's no meat in there coffee
Dietary restrictions: They have money options for lactose intolerant or people who are on a vegan or no gluten diet“
“EXCELLENT! I purchased a Philips 1200 machine from this company and I couldn't be happier. If it was refurbished, it LOOKS and runs like brand new. I received it 24 hours after I ordered it! Wally and his team are fantastic. I love it! Wally, thanks for continuing to caffeinate me!“
Customers` Favorites
“They have great Boba my daughter loves it we come from out of town to get it for her. I love their mangonada.“
Customers` Favorites
“I love Mel and her team. My food is always correct. Drinks always taste amazing. We never go to a different Tims location.“
Customers` Favorites
“They are the best Dunkin Donuts“
“We always have great service grabbing a cup of coffee before grocery shopping. I love the Starbucks in LO too, but if you know LO's line is going to be long (time of day), stop inside and grab your latte quick at this location!
Vegetarian options: Of course!
Kid-friendliness: CAKE POPS
Parking: Parking is Kroger parking; there is always space!
Wheelchair accessibility: Best as I can tell, the wheelchair accessibility is great (or motorized carts)“
Customers` Favorites
“They have great customer service.💜“
Customers` Favorites
“This is “my “most favorite” store!!!! Always an” outstanding selection” of so many healthy & tasty foods & excellent products each week to try & buy!! Especially their baked goods!!! Also their “ fresh greens “!!“
Customers` Favorites
“Coffee was fine but I get the impression that they don't like people sitting down and studying inside. They blast AC and turn the (annoying) music up pretty loud. Also the bathroom was trashed. I guess its like any other fast food place, they prioritize their drive through more than anything else.“
Customers` Favorites
“Always great service and making my drink accurately 😊“
Customers` Favorites
“Sandwich lady killed it, super nice. So fast, so good! The tall brunette kid at the window is probably my favorite window kid ive met, so cheerful! Food is almost always perfect, coffee IS ALWAYS hot, and the hospitality is through the roof! Thank you!“
“Jim was perfect in every way. Extremely friendly, all smiles, Sense of urgency. Absolutely wonderful! Cole was Exceptional as well! Service today is shot. These two gentleman you know what it's like to put in work. Hats off to both of these gentlemen. Thank you both again!“
Customers` Favorites
“This is me and my mom’s favorite Tim Hortons. You guys make my iced capps the best, perfectly sweet and creamy. The whole staff is the sweetest, all so kind and welcoming and helpful. When my sister ordered her iced caramel macchiato they forgot her sweet cold foam, the young man instantly came back to the window saying “the cold foam!” and put it on top. Quick to fix any small mistakes! And the coffees are amazing as well. Loveee this location “
Customers` Favorites
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“Tried today for the first time and it was great. I got a power bowl with chicken added to it. It was delicious. My niece ordered a sandwich and she also enjoyed it! I had chicken added to my power bowl and they offered to cut it up for me after I asked for a knife. Very polite, friendly and very cute interior. Will definitely be back! I love that they use real ingredients too.“