Customers` Favorites
Customers` Favorites
“The Kid at the Pickup window tonight was great. Even my 11yro said he was nice before I even said anything👌🏼“
Customers` Favorites
“The barista's are always so sweet and helpful. Even at 5am you will be greeted with a smile. Best coffee around for sure! Any flavor any way you want it they can make it happen!“
Customers` Favorites
“Love Love Love this coffee shop! The best selections/ awesome, friendly atmosphere and not too mention the awesome gift shop they have while you wait for your coffee is being made!“
Customers` Favorites
“Excellent coffee! Excellent croissant! Excellent service! Café bom! Croissante excelente! Serviço simpatico!“
Customers` Favorites
“absolutely love their vibes and coffee!“
Customers` Favorites
“Melrose is THE place that gives out the cozy vibe...the interior design exudes an exquisite taste of class and social life, inviting indeed to all who intend to chill by having a cuppa ( tea or coffee) or simply a glass of wine...“
Customers` Favorites
“Great customer service! The weekly specials are awesome.“
“Staff was kind, polite and efficient.
My only complaint is the leaking cup.
This is the second time that I bought the largest size of coffee and the bottom leaks.
Don't know if it's just a flaw in the largest cup size. There is a half inch of coffee sitting in my car cupholder after my 2 hour drive.
Thanks.“
“Best coffee around! Hidden gem with delicious coffee. If you’re ever near Lexington you must try the coffee shop. Sheila is awesome! My latte was perfect ❤️“
Customers` Favorites
“I usually go to Starbucks at least once a week. However, this was my first time visiting this location. Well, this was by far the BEST version of my usual drink - Grande Iced Caramel Macchiato with 6 pumps. It's odd that the same drink will taste differently at each location, but if that's the least of my worries I'd say I'm doing pretty darn good. Thanks for making my morning :)“
Customers` Favorites
“I’ve been here twice now and it’s great! I’ve tried an egg and cheese breakfast croissant, a butter croissant and twice I’ve ordered a decaf vanilla latte with macadamia milk and it hits the spot every time! The staff is so friendly and patient and the drinks get to you prompt! A little longer in the food but nothing a little sitting and scrolling can’t fix. Will definitely revisit this place when I’m working in Clemmons a couple times a week.“
Customers` Favorites
“Fabulous coffee. I never leave disappointed in my beverage. It’s consistent and delicious. I try to swing by every Saturday. The staff is amazing and prompt. My favorite coffee shop hands down!“
Customers` Favorites
“As of this current year, up until this morning, I was thrilled with this location. Being that I work in Clemmons, I used to frequent the Clemmons spot, but that location is absolutely awful. Nice baristas but the wait, and parking lot logistics are so very bad. I started to go out of my way, and used Cloverdale. For a long time, it was my favorite. Great baristas deliver yummy food & service. Then they started with a barista out in the drive through, which IMO, resulted in watery drinks and cold food. So, I started with Jonestown. Not as out of my way, but still backtracking. Anyway, great baristas and yummy food. I even got hit while waiting at the window, by the dude behind me. But even that, didn’t compare to today’s crappy visit. I don’t know where the regular crew were, and I understand that people have bad days, but when you work with the public directly, and you are the face people see before driving away, you really should be at your best and act happy with your job, or at the very least smile and be courteous. The guy seemed deflated and told me it was busy, though I have seen it way worse. I tried to make it better by smiling and attempting to chat, but he just stood there and didn’t engage. Then he handed me one bag, and said have a good day. I said I still needed another bag and a drink. He looked at me with a blank expression. I then looked into the bag, and didn’t see my sandwich. I notified him it was wrong and he didn’t seem concerned. I showed him the bag and he said, yea a bacon Gouda. I said yea but it’s sausage and cheddar, it’s wrong. Again, blank stare. Someone else came over, I repeat myself and that person looks in the bag and says oh they put sausage on it, and walks away. I say to original barista, they also put cheddar, it’s not the sandwich I ordered. He finally says oh yea we made the wrong one. Ugh. So he steps away and comes back with another bag (my bakery item). Hands it to me and says have a good day. I say, I am still waiting for the coffee and the correct sandwich. So he steps away again and hands me the correct sandwich, which looks like someone made it without and care - ciabatta is off the egg and bacon is dangling off the sandwich, fine whatever. I repeat about my coffee. He looks confused. I repeat my coffee order, he steps away, and then as he is handing it to me, he runs his hand all over the top of the lid, including the spout area 🤦🏻♀️ It started with ordering. I’ve ordered my coffee this way for years. A grande iced coffee - light ice - with caramel & cream, classic ok. But this time the barista didn’t understand and started asking me if I wanted caramel syrup or drizzle. I have no idea, no one has ever asked me?? Ugh. I’m not typically a complainer, I usually broadcast fabulous service and understand everyone has bad days. But, I don’t think I will return to this location, which doesn’t leave me with many other location options. Now I’m deflated and I’m heading into work. Will I let this crappy morning affect me? No, because I work with the public and that’s not how I roll.“
Customers` Favorites
“Absolutely delicious! Our favorite was the strawberry butterfly. My daughter and I have been looking for just this kind of donut shop in the area, and we were not disappointed. The staff was friendly and helpful. Give them a try!“
Customers` Favorites
“I enjoyed a relaxing hour with a friend, as we got caught up on things. The shop was cheery, bright, and well-designed, The two baristas were professional and courteous.“
Customers` Favorites
“a few years ago, my mom was having surgery at the hospital and i was there with her for a few days. now, keep in mind, i was around 12 at this time. i noticed there was a starbucks in the hospital and my dad bought me some iced coffee (this was in 2017 so i don’t remember what drink) because it was early. well, my sister came along later and recommended a drink to get. so i got another drink a couple minutes later. then my mom gives me money and i get yet another drink. it was like 10 in the morning and the worker didn’t question why this twelve year old was downing three venti coffees at that time. i don’t remember his name or much else about it, but i reminisce about those times every time i pass it.“
Customers` Favorites
“☕️ The Power of Being Remembered: A Primal Branding Moment
“ The new mission is to create a community of people who become so passionate about your success, they create it themselves!”
_ Patrick Hanlon
What a breathtaking day riding the highways and roaming through the Blue Ridge Terrace, just in time to watch the last dance of the season leaves 🍂 glowing in orange, red, and green under the autumn sun. 🍁
I stopped for my favorite Starbucks, expecting nothing more than caffeine and comfort. Instead, I experienced brand magic.
The young woman behind the counter remembered me not just my face, but my drink order. She hadn’t seen me in over three years!
I asked, “How in the world do you remember me?”
She smiled and said, “You were besties with my former manager.”
Here’s the powerful part this wasn’t even the same store!
She carried that culture that Starbucks spirit with her.
And when she leaned over to coach the new barista on how to make my drink just right, I realized I was witnessing something few brands ever achieve: authentic brand belief in motion.
☕️ Starbucks through the Lens of Primal Branding
1. The Creation Story:
From one coffee shop in Seattle to a global community where connection happens over every cup.
2. The Creed:
To inspire and nurture the human spirit one person, one cup, one neighborhood at a time.
3. The Icons:
The green siren. The cup with your name. The smile across the counter.
4. The Rituals:
Ordering your favorite drink. The first sip. The familiar sound of espresso and courageous conversation.
5. The Nonbelievers:
Those who see Starbucks as “just coffee.” They miss the emotional ecosystem built cup by cup.
6. The Sacred Words:
“Grande.” “My usual.” #LeadLoudly Signature Drink “Venti caramel drizzle latte with whip!”
Language that turns a transaction into belonging.
7. The Leader (and Believers):
The baristas, like Stella of Starbucks Frontis Plaza BIvd, Winston-Salem, NC who carry the creed in their hearts proving that brand love is built through humanity.
Today in Winston Salem, North Carolina, I didn’t just order coffee, I experienced a brand that remembered me.
💚 Leadership lesson: The best brands don’t just deliver consistency, they deliver connection.
They don’t just build customers, they build community.
Cheers ☕️ to brands that make us feel seen.
#Leadership #BrandStrategy #PrimalBranding #Starbucks #CX #Storytelling #Loyalty #BrandLove #Influence #CustomerExperience #LeadLoudly“
Customers` Favorites
“Stupendously great gelato! I've been spoiled by a now-closed (COVID) gelato shop in Charleston, SC, as well as one in Raleigh. I did my research, and have visited both locations of Cafe Gelato. Fantastic gelato, great people. Fortunately, if I go out of my way, it's right on my way. I wouldn't go anywhere else!!“
Customers` Favorites
“friendly service and great options“
Customers` Favorites
“so fresh !ll can't praise them enough great prices and always fresh. I love the decor and the employees are always friendly. THANK YOU ⭐️⭐️⭐️⭐️⭐️“
Customers` Favorites
“taste so good. Hope they bring a food truck to Denton nc.“
“Delish coffee and it’s located in the mall.... the long wait isn’t fun, but the coffee is worth it!“
Customers` Favorites
“This location is sometimes, hit or miss. The very first couple of times we visited here the food was cold and the employee was distracted on their phone. However, both times we have returned (after a long break) it’s been very nice. Hot food & attentive employees. The Carmel Apple is my personal favorite. Overall glad they decided to come to Winston.“
Customers` Favorites
“Love the atmosphere and coffee at Ketchie Creek!“
Customers` Favorites
“Ordered a club sandwich and chunky hashbrowns for carryout. A large portion of food and it was delicious!“
Customers` Favorites
“I had my first issue with this location this morning. My friend surprised me with a Venti PSL & I was shocked to see it was only half full. So, she paid for a Venti & basically got a grande. People need to get what they pay for. Other than that, this Starbucks has always been great.“
Customers` Favorites
“Get your coffee elsewhere. These people are DIRTY ASF. I was having sex with Rashard and it made the work environment AWKWARD. Rashards has a noteworthy ability to multitask at being a "stand up boss" while simultaneously gossiping about all his employees. Rashard, dedicated boss but DEADBEAT father to Dawson. A man who can't run his family should NEVER be trusted to run a store. Mediocre at everything EXCEPT making coffee. Nonetheless, I was informed he hired SEVERAL women he had sexual relationships with which explains the gossip and tension amongst coworkers. I let him use my coochie to warm his hands before he made y'all food so Y'ALL eating MY coochie. But here's the scoop about the actual location... The short, unfriendly, lazy, unwelcoming, extremely overweight employee Heather smells like excessive prolonged use of cigarettes. Oftentimes, I work with her from 6a-10a. I've never ONCE seen this albino leprechaun wash her hands. I watched her DIG HER BARE HAND in a customers cup to remove whip cream. To compliment the fact she's a health hazard, Heather is condescending and tactless in her encounters, refusing to address coworkers correctly by name, stating "Your name doesn't matter". If names don't matter, I suggest everyone call Heather the sloppy holographic PIG she looks like instead of what her progenitors thought to name her. Jayona spends too much time hiding in the bathroom and office on TikTok which unfortunately increases wait time and outs strain on newer employees. She's always complaining about her ankle and back and Rashard is tired of her not carrying her weight. Angel is an AMAZING employee. He's helpful and answers questions offering the upmost assistance. He's certainly an asset! (Update: He faked his mother's death to travel to Charlotte at another Dunkin location). Jen is great but she left to work at Burger King.“
Customers` Favorites
“Fast and Friendly!!!🤙 always up for a stop on a road trip.“
Customers` Favorites
“This McDonalds is no diff than any other one. They all have good and bad moments. i just get so irritated by the condiment waste. i ask for 1 pack ketchup, 1 pack of salt and 4 packs of pepper. i rcv 5 ketchup(i only have a hashbrown that i need it for) and 5 packs of salt, who would use that much salt( maybe i should take it home and pour the packs in my salt shaker) and 6 packs of pepper(which is fine, pepper doesn't go to waste with me). that kind of waste bothers me.“
Customers` Favorites
“I come here frequently and my food and drink is always prepared just the way I requested, which is great.
Recently I was using the cafe and spilled my coffee on the floor and all of the team members jumped into action to assist.
One of the baristas remade my drink while another mopped the floor; a third followed up with me to see if I needed anything.
The whole situation was resolved in under 5 minutes and I was back to work.
Really appreciate the team here!“
Customers` Favorites
“{{restaurant.reviews}}“
Loading...
“Hands down my favorite coffee shop! The girls that work there are super friendly and kind. The coffee is the best around and the treats are delicious! We love our weekly trips to Maddie Cakes ❤️“