“Went inside, was greeted right away by an older lady very nice and attentive. I ordered blueberry timbits she started a conversation telling me they are her favorite not everywhere has them, it’s owners choice. Great customer service from the group of ladies working at 3pm today! Good employees need to be acknowledged too.“
“Much cleaner, friendlier, and faster than the location next to McDonalds. Amazing how much difference there is. This location doesn't have workers blaring music or using profanity like the other one. This location is far superior compared to the one a block away. If you go to the Tim Hortons next to McDonlds make sure you get your bank/credit card back, if not watch your statements!“
“Really want to give it 5 because I love Tim's, but some of the employees make it hard to like this one.
I come here occasionally to get a latte or cocoa. I'm a simple guy, but when I see whipped topping on the pictures I kinda expect that on my latte/cocoa, but more often than not, they won't put any on them.
Just this morning I got a peppermint latte but the lazy counter guy half-assed it, no whipped cream or candy. I asked if I could have some and he put some on, but came back with my drink and a dirty lid, to which I asked for another lid.
The guy just looked like he just couldn't be bothered. I get work can suck now and then, but that's life.
The employee in question was young, a bit of facial hair, and a different ethnicity.“
“My favorite go to spot for coffee! It’s right near my house, which makes it super convenient when I’m on the go. I’m a regular here, and Linda the manager is absolutely amazing, so welcoming and always so friendly! She even knows my order I’m a simple gal with my medium TT 😄 She brings such good vibes and positive energy every time I come in. Great service, great atmosphere, and always a great start to my day!“
“First visit to this location and the staff are courteous and very friendly!! A great big thank you to Rebecca who made our visit extra special and really went the extra’s mile to accommodate our timbit request. Can’t say enough positive comments about her act of kindness“
“Three out of four times I go to order coffee and it either they don't stir it or they don't put it in enough sugar and when I say something do I go with the sugar is not coming through we have to hit the side to make it come out That's not my problem if I order three sugar I want three sugar not one not one and a half I spend $3 on a coffee that I can't even drink that's not fair“
“We have always had great service at the Harlem &William location.
The staff has always been friendly and professional.
This location has the best brewed coffee and has always been fresh and hot!! Im glad they opened at this location. Thank you. 🙂“
“Cleanest Tim’s in the area! Thank you for a great spot to have for a refreshing break in the day.
Employees seem to work very well together
and they are friendly and very helpful. Courtney and others are doing an awesome job there!“