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“Its fast food but it's as real as fast food gets. You can get a bunch of food in your rice bowl with no extra charge as long as you don't get "double protein." Tell them double on everything but the chicken.....unless you want extra chicken“
“Chipotle in New York lives up to its promise of serving delicious and fresh food. The ingredients were vibrant and flavorful, making for a satisfying meal. The cleanliness of the restaurant is also commendable, adding to the overall positive experience.
However, I am taking a star away due to the seating arrangement. The restaurant only offers backless high chairs, which can be quite uncomfortable, especially for kids. Additionally, the tables are small and only accommodate up to four people, making it challenging for larger groups to sit together without splitting up.
Despite these minor inconveniences, Chipotle delivers on its core promise of great food in a clean environment. With a few improvements to the seating, it could easily become a perfect dining spot.“
“These days, I saw on every New York travel blog that Chipotle was delicious, so I went there because I was curious. I went around 9pm and the ingredients were fresh and ordering wasn't difficult. However, it seemed like they only served a small amount... The American who ordered earlier also requested more guacamole. A fresh and hearty meal.“
“I love a burrito where I get to choose what goes in it. Pica de Gallo, double shot of habanero sauce, corn salsa, and cilantro (yes, I am one of those mutants) makes for a very healthy, yet satisfying burrito. Now I'm hungry, off to Chipotle.“
“Here's a pro-con list.
- If you want it done fast, this is where you go.
- They are usually well stocked,
- the drink machine is often never broken and works.
- Family friendly, I've seen families eat here a lot.
- Usually a parking spot right outside if you are just gonna pop in and out really quick.
- Wheelchair friendly, I saw a family leaving with someone in one. A lot of families and wheelchair people I think go here because it's a quieter location than the one on 31st and Park Avenue South(school kids) and the one on 26th and 7th(vocational /college area)
- AC is pumping on hot days. Hopefully they turn it down or off during the fall/winter season.
Cons
- Altho they've gotten much better at keeping it clean, recently, I've been going here a lot since I work nearby, and it used to be filthy. It better, but not quite there yet.
- Some sort of tenseness or animosity in the air. They have plenty of friendly workers, but they seem to have this "sprinters effect" go on where they want to get work done so they can relax. I get a very "us vs the customers" vibe. I often see a bunch of them standing around, it does not seem like they like to work, but hang out, which may co tribute to how dirty it is.
- I saw one of the workers wipe the counter around the rice with a dirty rag and the rag touched the rice in the bowl. I made sure to skip that one.
- It's either stuffed or its a rip off. As the other reviews show, they seem to not really look at what they do becaue they are rushing. Their head stays up most of the time, so you either get a good scoop or a bad one. They seem tense, harried, but like to be chatty with each other.
I've been to the one on 26th and 7th, and the one on 34th and Park Ave South.
The Park Ave S one is cleaner, but not as stocked, and their machine is often broken,
The 26th and 7th one is slower, and wayy more crowded at time due to the building set up.“
“Hey guys, I'm here in Manhattan NY, as today is the first day, lunch was at Chipotle, good and cheap, the environment was very clean and organized, the service was top notch, even without speaking English, I managed with help and common sense of the employees to make a dish to my liking, without a doubt I will go back there again, a really cool thing that happened was the fact that I got a free soda hehe, I don't know how it works in the other stores in the same chain, but the one I went to the soda is paid for and even so the customer service was very nice to me and gave me the free soda, once again I want to say that you are to be congratulated and I couldn't miss the amount I paid which was only US 15.00, thanks guys“
“I went there because it was close to my accommodation and it was delicious. It's a place where you order like Subway. You can choose a bowl or burrito, but I ordered the bowl. I ordered brown rice and although it had cilantro in it, the flavor was not strong so it was okay. Please note that plain white rice does not contain cilantro, but this branch does not have it. I asked for half chicken and steak, extra cheese, all vegetables, red hot chili sauce, and shower cream. The portion is so large that two people could split it and eat it.
It's a place where you order like Subway. You can choose bowl or burrito, I ordered bowl and it was a great choice. I ordered brown rice for the rice and it had coriander in it, but it was okay because it didn't smell strong. (You can choose plain white rice if you dont want to have coriander in it, but this place doesn't have it)
I asked for chicken and steak, cheese, all vegetables, red hot chili and shower cream for sauce. Delicious. It’s a lot for one person.“
“They were so nice and respectful. The seemed super clean and organized everything was available to you. Some Chipotles never have forks or spoons constantly full but this one does and there soda fountain machine is never really out of service like some places. Will keep coming back often ?
Kid-friendliness: They greeted my child with a smile ?
Wheelchair accessibility: They have a wheelchair lift at the front door“
“This location has been my primary spot since it opened. I've seen many employees come & go. The place has its share of homeless people gleaning the soda station and teens coming in after school and causing an occasional ruckus but the staff really try their best to keep the place clean, sanitized and items stocked. Being courteous to them goes a long way as I've managed to steal a smile from their tired faces but today was quite different. The ONLY new & young employee I've ever seen take the time to make sure I didn't get the bottom of the barrel chicken was SANTONIO. He was attentive, polite & surpringly moved like he was a seasoned pro!“
“I am writing this solely for an amazing woman named Rosie. The Chipotle App isn't great, (god help you if you order a salad there is a 50% or less chance dressing is stocked) but it does provide some benefits. After receiving my pick up order and not finding dressing, I came to this location to ask if there was any possibility of more being created. Rosie being the amazing person she is took a moment to whip up a new batch and for that I cannot thank her more! @Chipotle - recognize this employee!!!! People like this are exactly why I will keep coming back! The food is good, and yes, sometimes you guys run out of things, but when you have people that take the extra step, I appreciate the hell out of that!!“
“Chipotle truly surprised me! I hadn’t thought of catering with them but I’m so happy that I did! We were all so happy with the delicious and plentiful catering. The ordering process, delivery, customer service and food are the best. We can’t wait to do it again!“
“I want to give a deep Appreciation to Chipotle on 83rd and broadway , For great service and the best food . This chipotle always has fresh hot food and always well cleaned and the workers are the best . The workers always say hello and are very patient I think they deserve a shout out for being amazing ? thank you guys you guys rock .“
“Fast, affordable, and somehow very, consistent across the city. And with everything, from the ingredients to the taste, even the smells and textures of my preference, Now, if I had one bad thing to say it's that the packaging sucks, leaks and even the paper bags FAIL with a sneeze. I have 2 simple solutions that are potentially cost effective and easy to manufacture...“
“Chipotle always serves fresh and delicious foods. Their prices are lower than McDonald’s. I feel relaxed when walking into the restaurant through a little garden outside the entrance of the restaurant near Columbus Circle. Best fast-food restaurant in New York City.“
“This might have been the best Chipotles I have ever eaten! Everything was seasoned perfectly! Every mouthful was flavorful! Everything was cooked right! Nothing was dry, nothing was hard! The only reason I'm not giving them five stars is because I think closing the bathroom by 8:30 is BS!“
“This location always fill my burrito bowl to the top. While the location is alway busy during lunch hours, the workers would always have my bowl ready for pickup when I come by (so that there's no wait). There are also tables for dine-in. Highly recommend this place if you want to grab something filling and quick.
Vegetarian options: You can customize your bowl or burrito“
“The workers were really nice, attentive, patient and accommodating :) They're really doing their best. They were generous with the portions and the food was fresh and good. The store's AC was also lacking so it was pretty warm and they were still super nice ?“
“I had the pleasure of dining at this restaurant recently, and I must say that the taste of the food was truly excellent. Every dish I tried was bursting with flavor and made for a delightful culinary experience. However, it's worth noting that the prices were a bit on the expensive side. While the food was undeniably delicious, it may not be the most budget-friendly option. If you're willing to splurge a bit for exceptional taste, this restaurant is definitely worth a visit.“
“Just realizing that this restaurant in Tribeca is all about quality, the service, the food, the staff, the atmosphere of the restaurant. Everything. I love it!!I take out from there about a couple times a week and never had an issue. Food is always fresh and I always enjoy it. I ate at others but thought to leave a review because of what happened at another one (see below). I now realize they have to go above and beyond to maintain this quality on everything!I just ate to another Chipotle in Sunset Park, Brooklyn. I did not realize that the standard could change that drastically from one chain restaurant location to another. I noticed the food was prepared differently there and did not seem that fresh. But I thought I have been eating at Chipotle for a decade never got sick. What could really happen ? Well 30 minutes or so later… food poisoning!! I felt it and could not believe it. Even the vinaigrette that’s supposed to be standard was different: it had sugar in it. I could taste the grains of sugar (I have been taking two vinaigrettes per salad since ordering salad it never tasted that disgusting). I ate batching businesses but please don’t cut corners on costs at the detriments of the customers health.“
“I like ordering delivery/pickup from this chipotle location, because they always prep/pack very well and also (maybe I almost always get lucky or they really do have different food portion size than other locations) their food size portions are bigger than other locations. Definitely 5 star and recommended to all my friends ❤️❤️“
“This is THE chipotle. I don’t think I’ve ever posted a fast food/QSR review before, but I work across the street from this chipotle and go here often and always have a 10/10 experience. They are QUICK. Like lightning quick, even with a line out the door during peak lunchtime. Their ingredients are always stocked, they’ve never been out of anything I want (unlike other chipotles i’m used to going to). And the potion sizessss. Chipotle’s brand has taken a hit over this in recent years but MAN do you get what you pay for at this one. My bowl is always full and they don’t skimp on protein, the most important part. Way to go y’all.“
“Highly recommended place, large place with plenty of tables to sit at. The vast majority of them are high tables.
Pretty good food, it's not 100% Mexican but everything tasted good. Also very good price-quality.
One of the guys who attended to us, seeing that we were Spanish, attended to us in Spanish.
In our case we stopped for lunch on our way back from walking across the Brooklyn Bridge.“
“I went today at like 8:40pm to pick up a mobile order. And the young man that made my bowl at the mobile order counter needs a raise. I haven’t had a good chipotle bowl in 2 months (I normally go to locations in Brooklyn or the one near the target by bmcc). I would rather walk the extra 30 minutes just to get my food from this chipotle. Sadly I can’t include a pic cause I ate my bowl (it was a beautiful bowl) literally the moment I got home. But I waited to ask him if he made it and said thank you. And again THANK YOU. Best bowl I’ve had in a good while.“
“The food is delicious and a bit healthier than other fast food places because we have a lot of vegetables and salads, it's also nice that you can actually compose your own meal in the form of a bowl, it's very loud inside and there's music playing at full blast, it didn't bother me but the person I was with most of all and she wanted to get out of there as quickly as possible“
“Been going there almost every day for the past 2 years and it’s still the only store around the area that the employees do a great job, except for one that seems to work a lot the night shift. Very lost and lazy guy. Never asks me what else I want at the cashier, and has done my order wrong a couple times. But love everybody else!“
“Can't relate to the negative reviews as I had phenomenal service. The moment I came in I was greeted with a smile. They worked in unisys to get my family and I down the line. There were about 8 of us and they didn't mind explaining the menu to us. Chipotle Honey Chicken burrito with guac was extremely good. 10/10 recommend with a blackberryizzy“
“Good food for the price! Nice people working there… went with my daughter and we loved it. The fact that they have glass coke bottles for me is a plus because it tastes better!
Kid-friendliness: Good for family! Kids are welcome!“
“I went to this chipotle for a quick lunch since I was in the area for trip and the food was great. I ordered for pick up through the app and my food was ready as soon as I got there which was awesome. The store was clean, the staff was also very nice too. Will be back again.“
“Great portion and generally speedy services. Pickups aren't always smooth, though. Sometimes they make you wait a while even though your mobile order is within reach; they try to serve the walkin customers in line first and won't let you get the mobile order yourself in the meantime, probably for good reasons. But overall it's great!“
“I have to give a shoutout to this location. I live 2 blocks away today was only the third time I’ve come in because usually I’m stumbling through Taco Bell at 3am. The food has been consistently fresh but this shoutout is for the employees!I’ve seen some shall we say “characters” come through and the staff is always courteous and professional when addressing some of the neighborhood riff raff that wanders in. That and they are truly friendly and kind. It’s a very welcome addition to the neighborhood and Hope that management takes good care of these employees…. It’s a tough industry!!! Thank you Broadway Chipotle!!Oh!! Also the restroom…. Sparkling clean. Thanks again, you all rock!“
“Food was good. It was during a massive parade and the staff was professional and courteous amongst the chaos of 200 people trying to use the rest room from the parade. Line was short and workers were efficient. All that I can ask for during a parade with 200,000 plus attendees. All the best.“
“As always great food. I wish we had this in Switzerland... Sooo tasty. Took my daughter here for the first time and she loved it, especially good because normally she is a picky eater. This specific branch was well kept and clean, bathroom could have used some cleaning but was usable. The lemonade was as tasty as ever. For a European tongue maybe a bit too sour...“
“Great location . Nice place . Lots of seats inside to sit and eat . It was empty when we went … so , the service was quick and we were in and out in less than 5 mins . Always love their bowls . Rice and bean bowl was good . Not too pricey . Not much of wait time . Parking is tough in city . Mostly who work here , have their food in chipotle . Good experience overall . ??“
“Being an Italian on holiday in New York, it breaks my heart that there is no Chipotle in Italy! Really great fast food, maybe the best burrito I've ever had in my life, the beef melted in your mouth, the sauce was really great. Prices in line with other fast food restaurants in New York.“
“The experience at this place was wonderful this is because my group and I went to this place and we all ordered the burrito bowl. The burrito bowl tasted awesome and the service was fast food. It can be busy during meal times
Wheelchair accessibility: This store is wheelchair accessible because it is located on the street floor.“
“It is by far my favorite fast food restaurant, as the food itself is incredibly fresh, very responsibly sourced, and is quite tasty even when purchased on a regular basis. This particular location is our go-to, as it's right off the subway on our way home, and we love it. Shout out to Lewis!“
“Chipotle offers fast-casual and fully customizable Mexican food made with fresh ingredients right before your eyes. Build your own burritos, bowls, tacos, or salads with options like barbacoa, chicken, sofritas, and fajita veggies. Top it off with guacamole, salsa, queso, sour cream and much more. While portions can be inconsistent, the quality and flavor are generally reliable, making it a great and popular choice for a quick and satisfying lunch or dinner.“
“I came here to get some dinner while I was in New York for a college trip and I had a very pleasant experience, I had ordered ahead on the app and my food was ready and waiting for me by the time I had arrived. The food tasted great and was fresh. The seating area was clean and neat too. Would definitely come back again in the future.“
“Went here not too long ago and had a pleasant experience, the service was great and the food was also very good too. I had ordered my usual chicken burrito bowl with 2 chicken tacos through the app and my food was ready by the time I showed up which was great. Would come back again.“
“Chipotle may not be one of those chic places you walk into but it’s a life saver. When you have many options and you want good healthy food at affordable price. The food doesn’t wow you but it satiates you. I ordered a chicken bowl with Guacamole and it had cost me a $16.“
“Clean and bright, better than the one on 51st.
Vegetarian options: They have a few options that are vegetarian.
Dietary restrictions: Need to ask, but for dairy, skip the cheese and sour cream.
Parking: Best to put in a garage for ease, or have someone run in and pick up the order.
Kid-friendliness: Good for kids, but no specific kids menu.
Wheelchair accessibility: Ground floor, accessible.“
“This is the best Chipotle location! I needed catering for my son's bday party. The team at 1497 3rd ave, especially the manager Irvin, totally over-delivered. They gave me so much perfectly cooked, fresh food. All my guests were so happy to see Chipotle and everyone ate really well! Thank you Irvin and team!“
“Came in close to closing and instead of hurrying me out like im used to in other places they were respectful and courteous. Young man making the meal was explaining what they were running out of so I said surprise me with chicken and he did nothing short of an awesome job. Overall energy and atmosphere was positive, solid, awesome. Very conducive to good productivity very commendable??“
“Love, love Chipotle. The bowl is amazing. You can top almost anything in bowl. Rice, beans, chicken, salsa corn, sour cream, lettuce and guacamole. Don't forget the chips. You just can't go wrong with with wrap or bowl. Just yummy comfort food, good for the soul..
Vegetarian options: They do have veggies and sofritas so you there is something for everyone. Enjoy“
“Nice location with a good amount of seating. It’s perfect for lunchtime and it’s in a nice area. When the weather is nice out, you could sit outside. I just got pick up and I did a meal. It was very good. Nothing else say normal chipotle.“
“one of the best chipotles i have visited thus far! the service here is absolutely amazing and the women and gentleman that serve me every time i go always show me so much respect and love. I absolutely love this chipotle and staff. Thank you for all that you do every single “
“I was here on Friday 1/20/24 at around 5:45 - 6 pm restaurant was pretty empty only with a few people I ordered a steak bowl and it was good the cashier and the lady making the food was nice Only deducting one star because the dining room was dirty and the soda machine been out of order for a “
“Great Chipotle, staff was nice and competent despite what others are saying. You get what you get at every other Chipotle so I give it 5 stars because it’s what I expected/wanted when I went.
They were out of chicken but gave me brisket for free as an upgrade“
“Great product, made fresh on the premises daily. I had the chicken barbacoa and was impressed with the freshness of the ingredients.
Very good assistance from the staff.
This is perhaps the smallest Chipotle in New York City. It literally seats about 10 people at short counters.“
“Large portion, high CP value, long queue at noon
There are also free drinks for internal use (you need to get a cup from the counter), and free toilets (the receipt has a password)
If you are tired of eating burgers and fries in New York, try this“