Customers` Favorites
Customers` Favorites
“We were trying to stop at a Philly steak shop going home to Chicago from Niagara Falls,but sadly drove too quickly through the state and missed the opportunity. We looked for something similar driving through Ohio with no real expectations. We found this little shop along our route and decided to try their philly sandwich to go. As soon as we walked in, it looked more like an old style deli than a sandwich shop. As soon as they gave us the bag it was greasy and smelled so cheesey and meaty. As we got into the car, I opened the greasy bag and saw perfection. The cheese was melted so gracefully on top of so much beef the french bread could not hold all of that deliciousness. I bit into the sandwich and tasted a blend of complete perfection. It all melted like butter in my mouth. Yum! The sandwich was gone within 3 minutes. Go here! Try it! You won't regret it. You don't even need sides.“
Customers` Favorites
“Deb Taylor - I always love it when ppl like you start right off with "foreigners who barely know how to speak English", and your post is FULL of spelling and grammatical errors. Pot, meet kettle.“
Customers` Favorites
“Amazing corned beef loaded too the top, juicy and loaded with flavor. And their gyros to die for had their original and the meats was so tender. Plus the staff is some of the most freindly people ive met always willing to strike up a conversation the secound you walk in the door.“
“Besides the food being amazing, Customer service was also AMAZING, i was having a bad morning when a young lady who worked there. I think her name was Jayda if i’m not mistaken. Brighten my day up just by talking to me and making me feel better! Thank you cocky bagels !👍“
Customers` Favorites
“Good place to eat nice staff, and great sandwiches.“
Customers` Favorites
“Had for first time .My job ordered from them Thursday. I had the tune sub. Amazing.will be back asap“
Customers` Favorites
“The person serving us here was absolutely amazing. Full of life, spoke clearly, made me feel welcome and just nice to talk to (from the few exchanges we had from when I was ordering). I’m not sure exactly why I enjoyed talking to him so much, he just seemed like a great guy. I don’t know his name but I believe he looked like he was in his 40s, African American and had a nice moustache if i may add. I
Hope he sees this review.
I really enjoyed the food here, I got a number 26 I believe. The Chicken Bacon Ranch sub in a regular size, would definitely recommend. The service was quick and easy, overall a great experience.“
Customers` Favorites
“I can't review this any easier than simply saying everything is delicious. Their sundaes are as big as a house, ice cream is yummy, plus the hot dogs are tasty too. Love“
Customers` Favorites
“I received bad customer service today around 6pm. There were several customers ahead of me ordering multiple sandwiches that were made by a young man. When it was finally my turn, a friend called me on the phone. It was ringing loudly, but I answered and got rid of the call in 10 seconds max. When I looked up a young lady appeared and was making multiple sandwiches for the two people at the end of the line who arrived quite a bit after I did and were behind me in line. There was no disputing this fact. The young man and woman tried to figure out why I was standing in line in front of those being served. He asked me if I wanted to order. Why did he think I was standing for 10 minutes waiting? No apologies from anyone. The young woman told me that she had said “next customer” and the guy behind me quickly spoke up. She said that I was on the phone, but that is no excuse as I ended the call rapidly. The food was fine, but the service was terrible and I felt ignored. The woman seemed to be picking and choosing who to serve first.“
Customers` Favorites
“Quick service, excellent quality at a fair price. I have noticed that they employ differently abled folks and that makes me even happier to support their business.
Wheelchair accessibility: Handicap parking very near the entrance. Easy to traverse for person with cane.“
Customers` Favorites
“Food may have little room to improve. Compared to other Penn Station places, it needs little improvement. Comparing other sub joints, this place has better options to offer. Liked the service of the staff. Friendly, quick to serve, welcoming, and following individual requests without mistakes. Though we had carryout order but while waiting there we felt that the atmosphere was also good to sit there and enjoy the meal...“
Customers` Favorites
“I’m lactose intolerant and usually get my subs without cheese. Every time when I ordered
online from a location in Mayfield or South Euclid they’d still add it on when I clearly told them not to.
Here they actually got it right and paid attention to detail, I really wish I could give them a big tip. It was worth the drive.“
Customers` Favorites
“Love Firehouse Subs!!!! Their subs and salads are the best!!!“
Customers` Favorites
“Got a sub box for Father’s Day and was very impressed. The tunafish sub was actually packed with tuna, unlike a lot of other sub places. Very impressed with the selection and how everything was put together. Would highly recommend and will be doing so again myself.!“
Customers` Favorites
“I was here on 10-11-25 after a previous negative experience and both the service and food were outstanding. There was a team member working in the grill area who noticed me waiting and asked the front counter person to find out what I was waiting for. I hadn't been waiting long, but it was nice to know that they were paying attention. My food was fresh, which I appreciated because I previously had cold fries and overly toasted bread. I felt like a valued customer and I hope they keep this standard of service.“
Customers` Favorites
“Great food, great customer service! ⭐⭐⭐⭐⭐“
Customers` Favorites
“I never thought I'd have another italian sub sandwich again after I stopped eating meat in the late '90s (yeah, people can do it for that long and still be alive. Amazing, right?). And then I saw that Dave's Cosmic Subs has vegan options. Well now I'm enjoying them again thanks to this place. I can't believe I've waited this long to try anything from them, but I'm making up for it now.“
Customers` Favorites
“EXCELLENT A++ I ordered 3 party subs a few days in advance online for a remote venue party & picked up. Everything was spot-on perfect and DELICIOUS & fresh! Our guests loved them and it was under $200 and fed 35-40 people lunch. Kudos to whoever is managing this process!! Keep up the good work, would highly recommend.“
Customers` Favorites
“Asked what's popular and I picked the godfather. It's been YEARS since I had a sub that good, fresh ingredients, fresh bread, perfect combination, they really knocked it out the park. I don't usually review places this good but man, that was the best sub I think I might have ever had..“
Customers` Favorites
“1st time here was very good!“
Customers` Favorites
Customers` Favorites
“the best burgers and waffle fries :)“
“After such a terrible visit to Dunkin I decided to walk next door to Jimmy John’s - it’s like 2 different worlds !! I was greeted imminently upon entry by the young kid on the register - and before I even handed him my cash my sub was already done !! ( when I ate it later it was one of the best I’ve ever had - the chicken bacon ranch ) I asked to speak with the manager and explained my frustration with the next door restaurant and how I wanted a coffee - he proceeded to tell me that they are sister companies and he was embarrassed to be next to them - the way they have this Jimmy John’s looking you should put him in charge of the whole building ! He was running a tight crew , way to go Jimmy John’s !“
Customers` Favorites
“This location is the best to me I have 2 different other Mr Hero's near me on is not even a mile away in Shaker his the other is on Miles rd about 2 miles I will never eat there ever again the taste is not how I remember it but I was leaving work and decided to take a chance on this location North Randle and me and my wife was NOT disappointed love it and well worth the drive“
Customers` Favorites
“Placed an order for 4 sandwiches. Each was special order and they were ALL perfect and delicious. They were friendly and welcoming…will DEFINITELY go again.
Vegetarian options: PESCATARIAN
Dietary restrictions: Tomatoes, onions,peppers lettuces restricted and veggie sub was GREAT for a pescatarian.“
Customers` Favorites
“I tried This Jimmy Johns for the first time, because an acquaintance suggested it. Oh my goodness was it delicious. It was made perfectly and very fulfilling. They didn’t skimp on the meat and the price was perfect!! I’m so happy that I can write such a stellar review for a fast food restaurant now a days. Awesome Job Jimmy John’s Team👍👍👍..“
Customers` Favorites
“Best location we have been to hands down. The staff went out of their way to provide a great experience and the food was amazing. Otis got my husband the chips he wanted that weren’t in the display (without us asking), and Valencia made my sub exactly how I wanted when most people at other locations get annoyed by what I order. The staff was great and the food reflected it.“
Customers` Favorites
“I order out a lot, and they always get my order right!“
Customers` Favorites
Customers` Favorites
“Soooo good. Will definitely go back 🎄“
Customers` Favorites
“We enjoyed our visit.The prices are just tad high.The food was really good though,and I liked the cheese sauce withmy waffle fries.The man who took our order wasnice and helpful.The lobby REALLY could have usedsome attention as all of the tables weredirty and trash was scattered around.It sure is a busy place as well.Oh, by the way, they've got lemonade and fruit punch. If you mix 2 parts lemonade and 1 part fruit punch... you get Sweetarts.?“
Customers` Favorites
“First time ever trying a Mr Hero. Had a medium Hot Buttered Cheese steak. Waffle fries.(Like Chic-fil-lay) And a soda. 15$ fast service. Clean, well lit place. (You can dine in) Men's room had a sign saying "out of order" although a male employee used it...food was hot and flavorful. Not a bad experience.“
Customers` Favorites
“Love this subway. Come here all the time since I live so close. The subs are always delicious and it is always made swiftly. There is normally not a huge line of people but sometimes there can be a lot. It is very inexpensive for the quality. Definitely recommend if your in the mood for a sub.“
Customers` Favorites
“Best in the area fast always great clean restaurant“
Customers` Favorites
“There’s one gal that’s usually running the show here and she is amazing. My order is always perfect and it is so appreciated. Many places don’t care about quality anymore but I never worry about that when ordering from this subway. Thank you, I’ll be back <3“
Customers` Favorites
“I ordered from Mr. Hero for the 1st time tonight. I when I got home I realized I didn’t have a second fry with my other meal. I gave them a call and they were very kind about giving me an extra fry. I soon realized that the fry was actually with the kids meal and that I had picked up an extra fries without needing them. Needless to say I feel dumb.The food was very good! I will definitely be ordering again“
Customers` Favorites
“Casual eatery with a sports bar vibe without alcohol. The food is made perfectly and their fresh cut fries with cheese sauce can't be beat! Their cheesesteaks are made with real shaved steak and one of the best I've had! The service is excellent. I'm a regular and I know that could make a difference. Tip your food workers, folks! They feed us!“
Customers` Favorites
“Lovely spot, I loved the touch of flowers and plants to make it come alive :) The staff was so kind and professional, the service was exactly how it should be and the food was delicious. A clean and welcoming place, my favorite of all the Charley’s I will come back here for sure!“
“How many letters are in sandwich? ATE. The
subway guy did his big one with my steak
sandwich. Perfectly toasted, not too saucy,
fresh ingredients. And the Cookie?!? FIREE,
Sandwich guy was in his bag. Slayed boots
the house down“
Customers` Favorites
“I visited the mentor location yesterday evening for two subs . I would have liked to have ordered online but my phone was dead so I walked in and asked the front desk if they could check 2 phone numbers, I wasn't sure which one and I wanted to see if I had rewards. I was told they could only check one. Then I was told that I was eligible for $2 off an Italian sub and or a free iced tea. I understand the $2 off an Italian sub but not sure why I had to order specifically an iced tea. I asked if I could get something else and I was told no. Then I ordered it to go which is normally what I do . When I got home both subs were incorrect with toppings and bread. I requested cheese on both and neither one came with cheese and one had the wrong kind of bread. Also I was the only one in the restaurant at that time with three employees. One employee only made my order. I was in there from start to finish a good 20 minutes which I thought was excessive for two subs.
We love DiBella's except for the price so when our order is wrong it's very frustrating. We go maybe once a month and it seems like within the last year we've had to call in a complaint a couple few times , so this is really getting old.“
Customers` Favorites
“I placed an online order today and Subway didn't have the meatballs to complete my order. Instead of being lazy and cancelling my order, a young man called and advised me of the issue and gave me an option. EXCELLENT CUSTOMER SERVICE. When I got there, food was ready and packed. I've always liked this location. Everybody in there was on their job. Message to management: All workers that were in this Subway location at like 7:30 today (6/10/24) when I picked up my order deserve some type of accolade. Thank y'all for the GREAT customer service!“
Customers` Favorites
“I’m so glad Charley’s Cheesesteaks are popping up, it’s been awhile since I’ve had one at Randall Mall (telling my age) but any who, it’s still really good. This time I got the wings and they were exactly what I was looking for. My husband had the chicken Philly, it had plenty of meat and for the size it was worth the price. Recommend for lunch or just needing a quick snap.“
Customers` Favorites
“I hadn't had Subway in a while, so I decided to go and have the Chicken, Bacon Ranch sandwich on the Italian cheddar bread. My sandwich was bangin. The staff was really nice and she made my sandwich so neat. I will go there for my Subway crave.“
Customers` Favorites
“Spicy Italian footlong sub, it was fresh and delicious. The young gentleman was so nice and helpful in making my sandwich like l wanted it, so the price was was ok for such a good tasty sub, the sub was made exactly how l like it. Yes person who waited on me was kind through the whole process. That location was the best yet! So nice and clean the food look fresh. The atmosphere was fine and the wait time was awesome was waited on immediately. Accessibility was fine. I leave on the other side of town, but when l want a good fresh sandwich l don't mind the trip. It's so nice to be treated kind and get good subs. That location is awesome. Please keep up the good work it's surely appreciated. My granddaughter was off that day, but l am sure she has the same wonderful attitude in helping her customers. I' be back for more.“
Customers` Favorites
“the best burgers and waffle fries :)“
Customers` Favorites
“Amazing customer service! I love subway and i like to eat fresh, but i really come in just to see the man and woman who is always kind and makes me laugh everytime. My food is always fresh and made correctly. A Clean atmosphere and very welcoming.“
Customers` Favorites
“I absolutely love going to Subway on Highland. Sandi and Kay are extremely friendly and they know what I like on my sandwich so as soon as I walk in they just make it. They know exactly what their repeat customers like on their sandwiches. I highly recommend Subway on Highland Road. Thank you Sandi and Kay“
Customers` Favorites
“I rarely write Google reviews, but I was so pleasantly surprised by this location. I’ve been to a million different subways — but this one in particular stood out. It was just so clean and the owner was so friendly and genuine, that I just had to post a review.“
Customers` Favorites
“I've been to many Subway locations over the years. And until going to this particular one I didn't really pay attention to the fact that it really does depend on which franchise should go to. This particular location hit all the right check boxes and that's why I gave it five stars because it made me think back to the ones that are actually closer to my home that compared to this one had a lot lower quality. Now I know I'll actually take the time to drive a little bit out of my way because the quality, cleanliness, the service and everything else was far better than the ones that are just around the corner from me. Try it yourself. Go to this location as an example if you haven't already and see how it compares to other experiences you've had at other Subway locations. It's kind of a crapshoot. Some locations aren't as good as others.“
Customers` Favorites
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“Love the subs would highly recommend them!“