Customers` Favorites
Customers` Favorites
“I purchased dinner from Mr Hero in Seven Hills last night. I was impressed with the quality of the cooked to order Roman Burgers. I ordered one without cheese and it was made without cheese, and marked on the label. The store was clean, and the staff friendly and competent. At other fast food restaurants my cheese-less sandwich's usually have cheese and I have to bring them back, I have even been told why are you upset we didn't charge you for the cheese. This was a very pleasant experience. Thank you!“
Customers` Favorites
“Ordered pretty much the Entire menu, the Smoked Turkey was hands down the best, The Italian was fantastic, the Roast Pork was well done and the Korean Fried Chicken was a very different type of sandwich with a kick to it. My only complaint would be that I would like different types of bread depending on the sandwich. Take out only makes it a little difficult to enjoy until you get home. As far as sandwich shops go this is a must have in your rotation. overall 4.7 stars for me.“
Customers` Favorites
“In my opinion, the best sandwich in Ohio. The hot stuffed banana pepper sub is out of this world - freshly baked bread, homemade sausage and sauce with melted cheese. All prepared and baked in the pizza oven to order. The chicken salad and pizzas are also stunning. We drive almost an hour round trip to get their food and every mile is well worth it.“
Customers` Favorites
“It was the day after Christmas and almost everything in Tremont was closed. We were just about to give up and go somewhere else when we came across La Bodega. We were welcomed with a warm environment and happy employees willing to serve! The menu is incredibly long with so many options!! My fiancé ordered the 44 and I ordered the 63. Both were delicious and incredibly flavorful! We ate them in the little back room area and got to enjoy chips and a bottle of soda as well. Overall La Bodega is a fantastic sub shop, I highly recommend!“
Customers` Favorites
“As the proud owner of grums for over 20 years I would like to respond to a recent review left by Luis A. Luis had been coming into our store quite often for the previous month and had consistently been rude to my employees to the point when they DREADED every time he can in. On the day he speaks of he ordered what he usually did. Me, the owner made his sandwich, put it in his bag and I handed it to him and said "have a good one buddy". He takes the bag and kinda lifts it up and down like he's a human scale and says "what is this?". I politely responded "that's your sandwich, that's what you ordered". He proceeds to say "this is too light". I said "I don't know what to tell you, I put everything in there like i have for the last 20 years". He responded by saying "I'm not paying for this". By this point he had already paid so I told the employee to give him his money back, then he walked out the door. He got the EXACT sandwich he ordered, he just didn't think it was heavy enough. After he left I told the other employees the next time he came in to tell him he wouldn't be served. He showed up a week later and my brother, the co owner told him we wouldn't serve him. Luis then tried to "big time" my brother and say who do I need to talk to and my brother politely informed him that he was one of the owners and there wasn't anyone who was going to change it. Combine having to throw the sandwich away along with his continuous awful attitude and being rude to our employees it was an extremely easy decision. I have never responded before to a negative review but this one was so delusional and absurd I felt the need to defend our store. As a quick side note, he is right about one thing. We do have a sign that says "we will not help you if you are on your phone, please hang up, then order". He says this is distasteful. I say distasteful is being rude and talking on your phone while someone is trying to help you and take your order.“
Customers` Favorites
“Excellent breakfast food that is SIMPLE. Word to the wise… this place is cash only. We had to go across the street to the atm at family dollar. The place itself is dated with very limited seating. There was only one table out of the entire restaurant that could accommodate 4 people so we got lucky today. We will definitely return to Irvs!“
Customers` Favorites
“Very impressed with the atmosphere food was delicious me the wife and picky 11 yr old love our dishes. Staff was polite and restaurant was tidy. I like the pickle spheres the wife and 11 yr old not so much. But we all agreed the cosmic sauce was delicious. Best food we had in Cleveland visiting from buffalo“
Customers` Favorites
“The man that answers the phone is a disembodied spirit from another plain.He is only available to let you know about the flavors you are going to savor as you float down the river Styx. Not everything is available for everyone. Only he knows your sandwhich worth.“
Customers` Favorites
“Great place to grab a quick bite. The made-fresh quality and friendly service makes this restaurant stand out from the other options nearby. Love that they got new extra sides too! Not that I don’t love the waffle fries, I just also love having extra options!“
Customers` Favorites
“Had a great visit overall! Customer service was phenomenal! Wagdy (hope I spelled that correctly) was so helpful and made sure our order was correct since there is an allergy in our party. The new Louisiana Cajun fries were delicious! Definitely try them out!Dietary restrictions: Took dairy allergy very serious and we appreciated that!“
Customers` Favorites
“This is by far the best cheesesteak place! It’s in the old subway location next to k&k. I used to go to k&k…not to more lol. This place is amazing. First time I got the spicy cheesesteak…it was literally the best ?. I met the owner today, his name I’m pretty sure was Rich. West nice guy and thanked me for my 23rd order. Told him…you guys have good food! He offered me a couple free sandwiches even next time for a thank you. Very nice owner , along with very good food, and super friendly employees! I work right down the street at a machine shop so this is a common place for me and a couple other ppl for lunch!! Good job and I recommend this to anybody that…just likes good food, friendly staff and a friendly owner! Thanks again!! Some of the ppl leave bad reviews and it doesn’t make sense!! They are just one time stoppers with a bad taste of food and just rude customers! I’m a repeat customer, and it’s for an obvious reason ?.“
Customers` Favorites
“One of the cashiers was holding on to my grandson money and he wasn't talking properly for me to know how much my grandson oh so I found out it was only $2.99 he was trying to keep the $11 if I wouldn't have been there he would have took my grandson money strong and evil check your “
Customers` Favorites
“The subs here are very tasty! The wings are ok, the milkshake are good but can be a little more thicker (I'm sure if yu ask, they will ablige) they stay open pretty late for people who get off work late and want to grab a quick bite to eat.“
Customers` Favorites
“My Sister and I stopped here last week and I ordered the hot butter cheesesteak combo and it was delicious. Well we back here again and was welcomed by Mikki very warm welcome. So I ordered the same meal well done and it was just that and delicious and my sister ordered the Roman meal and she also enjoyed her meal. Hats off to you guys and keep up the good work.“
Customers` Favorites
“Really great sandwiches and great service as well. I tried something out of my usual comfort zone (The Dean Martin sandwich on ciabatta) and it did not disappoint. I’ve had the pulled pork sandwich here as well and it was amazing. They have tons of side options and desserts as well. The Thai noodle salad was amazing last time I had it and the zesty slaw as well.“
Customers` Favorites
“What a blast we had here on sunny Monday afternoon with Ryan and his very cool and friendly kitchen crew food and the company was OUT THIS WORLD HAPPY 1ST ANNIVERSARY CONGRATULATIONS CHEERS we made a video of our experience here so check it out the great indoors with ed and Michelle you be happy 2 stop here 4 your “
Customers` Favorites
“What can I say. I've always liked there Roman burger and fries. I always say no cheese on anything and they would repeat what I say but I some how I end up with cheese on my sandwich. I am lactose intolerant which makes it hard on my stomach.“
“This place really is a great example of what fast food can and should be. Yes it's a bit pricier than some other fast food places but to be honest they are all getting pricey these days. At least here the cost is worth it. The sandwiches are always freshly prepared and delicious. Service is prompt and staff members are attentive. You can't go wrong with this location.“
Customers` Favorites
“I really like everything about this Mr Hero. The owner is so nice, I look forward to a little conversation whenever I stop in to pick up something to eat. The restaurant is always clean and the same guy has been cooking food in there for as long as I can remember. There are other Mr. Hero's in the area but this is MY Mr Hero! The food is always piping hot and cooked to order. Anything that is a special request is always done.“
Customers` Favorites
“Good fresh food, a perfect spot for lunch. I like trying their daily soecials. The grilled cheese with tomato bisque is amazing. I also love the buffalo chicken salad and chicken salad sandwich. The staff are extremely friendly and hard working. The choice of cookie and chips at the end of the line will always get me.“
Customers` Favorites
“This is the cleanest Subway in the city of Cleveland,,they treat like family,very nice and friendly staff,,they are like family,,I love this place,,this is a place I'd come from the other side of town to get my subway..I highly recommend this Subway...“
Customers` Favorites
“This is THE BEST Mr. Hero around Cleveland!! Staff is friendly, establishment is clean, food is made fresh and FAST.. I spend less time in this establishment than I would in the drive thru of ANY fast food joint and the food quality is FAR BETTER here!! This is my go to place for lunch in Cleveland.. Keep up the great work guys!!! 5⭐ ALL DAY..“
Customers` Favorites
“The sandwich artists at Toasty Subs make the most epic sandwiches. The food is fresh, the prep looks clean. I'm always happy to visit this area. Atmosphere is only three stars because, well, it's a gas station, not a dine-in experience.“
Customers` Favorites
“Very clean and uniquely furnished/decorated.UPDATE 05/17/2022 they refuse to honor ANY coupons here. I think that really sucks. They are a subway chain and won't take subway coupons, not right. Also quality and service has really gone down hill lately“
Customers` Favorites
“I was skeptical because of course it's in a gas station and you know what they say about gas station food. But I can assure you this food is made to order right in front of your eyes and tastes amazing!!! So far I've had their gyro and their clevelander Burger with fries oh my God I will keep trying more items on the menu. Do yourself a favor and try it and it is worth every penny! So good“
Customers` Favorites
“Clean. Friendly. Letter from owner on wall said it well. They appreciate our business: nothing less than great product, happy service and clean environment is acceptableVegetarian options: More would be better. Would visit more often if more unique options.“
“2 people working a buttload of customer's and everyone was takin care of quickly we had the value pack and the order was correct and made in good time. So thx for a giid experience and friendly service and giid food. A right around the corner customer 😓
Customers` Favorites
“I ordered certain amounts and types of vegetables and specified each.I got exactly what I asked for!oregano and condiments... Same deal..I ordered and paid for extra turkey and roast beef on my bootleggers.I got a fair portion for the added expense! I needed protein bad. ?I got the best or one of three two very best sandwiches, made to my exact liking:Ever.Thank yall for a fair price, a team full of friendly smiles in store.And a real beautiful, delicious“
Customers` Favorites
“I love the corned beef sandwich with Swiss and mustard and mayo with jalapenos and it is so delicious. Every Sandwich I have got there is so fresh and it is worth the price. The people there are so nice. Keep up the good work. I will be back soon. Miss Arlene“
Customers` Favorites
“The food is good. The customer service is the greatest. Enjoy being there this morning. Give me some lunch at more than I planned on buying. Everyone should stop. And miss the heroes and get the good customer services and the food. Thank you Mr. Heroes. My stomach feels good.“
Customers` Favorites
“Love their food, everything is cooked fresh to order but it doesn’t take that long since they always have a lot of people working. My husband and I eat here probably once a month. We went here today and one of the workers gave us free cookies while we were eating shout out to you lol. Not super cheap it’s about mid range, like a step up from fast food. Worth it though.“
Customers` Favorites
“I came in Friday 9/22/23 at the Subway on brookpark Road by tiedeman. There were two young men who were freaking amazing. They made me smile and gave me great suggestions for the bread and sandwiches . My food was awesome. As soon as I walked in, I could smell fresh yumminess bread! You have a great staff at this “
Customers` Favorites
“Visiting Cleveland for the rock n roll hall of fame stopped here for lunch, so glad I did. Great food great service, and seeing the staff work together as a full team was very refreshing. They got a little bump of business while we were there and they handled it quickly and accurately“
Customers` Favorites
“Placed an order for 4 sandwiches. Each was special order and they were ALL perfect and delicious. They were friendly and welcoming…will DEFINITELY go again.Vegetarian options: PESCATARIANDietary restrictions: Tomatoes, onions,peppers lettuces restricted and veggie sub was GREAT for a pescatarian.“
Customers` Favorites
“This is the CLEANEST Mr. Hero I've ever seen! I called ahead to confirm closing time and they informed me when I should arrive to ensure that I wouldn't cut it too close. Located in a shopping plaza, the restaurant was easy to find. The place was so clean! I always visit a Mr. Hero when I'm in town and I was not disappointed! The staff was friendly, knowledgeable and professional. Everything was fresh and tasty as always! Thanks! ??Romanburger?Parking: Parking was plentiful in the large plaza.“
Customers` Favorites
“I've ordered from here on two separate occasions, the first was the 3 piece mixed Krispy chicken meal w/ Mac n' Cheese. The second was the Cuban sub w/ fries. I didn't get a pic of the Krispy Chicken meal, but I did get a pic of the Cuban sub. The chicken was absolutely delicious. Crispy outside, juicy and tender inside. The Mac n' Cheese was nice and creamy. The honey biscuit was light and fluffy with a nice drizzle of honey. As for the Cuban sub. I'm a Tampa, FL native, I'm also Cuban American. So I consider myself an expert on Cuban cuisine. I'm also a bit of a snob when it comes to Cuban sandwiches. Having said that, I will say even though it's not like the ones we have back home, this one wasn't too bad. The ingredients tasted fresh. For a "Cleveland Cuban" it was good. My only suggestion is if you can get Cuban bread shipped to you, switch out the bread. Overall, I appreciate the service. My orders were correct. The food was delicious. I will definitely order from here again.“
Customers` Favorites
“I had the a wreck and my wife had chicken sub both excellent tasting and made well by friendly professional sandwich preparers we enjoyed our visit find the food top quality and recommend to others a great value compared to subway; potbelly blows them away!!“
Customers` Favorites
“Man...this is probably the 1st time I've received a sandwich that looked like the commercial!! The guy that made my Romanburgers did an amazing job!! They looked perfect and tasted that way!! Unfortunately, the garbage can or the soda machine by the window where you order, smelled like a metropark outhouse. Would definitely never order a drink but, Romanburgers were absolutely amazing!!!“
Customers` Favorites
“Really impressed by this particular Charleys on Lee Road in Cleveland. The customer service was off the charts and the food was nearly as good - both really a pleasant surprise. I’ll definitely be going back to this store more often!!Parking: Easy peasy parking!!“
Customers` Favorites
“Ordered 2 sandwich trays for pick up at 11:30 AM on Sunday, 10/22/23 for a family function. The sandwiches were a huge hit and they tasted awesome as always. Everything tasted fresh. I was lucky to get one before they disappeared. Every one asked where I got them. These party trays were also priced perfectly. To the person who took my order and the people who handled my pickup, THANK YOU.“
Customers` Favorites
“Good service kind worker clean good good understanding hard working I have been going here for 3 years and have nothing but positive reviews and workers are trained to keep the line moving yet still ensure quality of the food also has fresh food each day this subway is the best subway I have been to in Cleveland staff is really friendly and u can have a conversation with them this store is the best around the owner care about you and the treatment you get 10/10“
Customers` Favorites
“Everything is always great when I come in clean, fast service and I’m always taken care of greatly. But today I had to walk out due to being disrespected by one of the red shirts names Gavin. For some reason this guy ALWAYS has an attitude and just doesn’t match the standard of the store at all.“
Customers` Favorites
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“It was my first time ever having Charley's and it was a lot better than I expected. Service when I first walked it was great I was greated at the counter with a smile. Food was great. I had the Chicken California with a side of cheese and ranch fries. If you want a great sub sandwich and a pleasant experience I would definitely recommend coming here.“