Customers` Favorites
Customers` Favorites
“Stopped here to pick up a quick dinner for our family right before closing. The two young men that were working were so sweet and helpful, and most importantly showed such good customer service, despite it being close to closing time when I stopped in. Good customer service is hard to come by these days, but these two guys were top-notch. The sandwiches did not disappoint either. Will definitely be back!“
Customers` Favorites
“We ordered takeout for the first time and was not disappointed. The steakhouse gyro was delicious, plenty of steak which was flavorful and tender. I had the chicken philly pita and it was also good, plenty of chicken and the portion was just enough. The fries were cooked just right, crispy on the outside and soft inside..definitely will be ordering again !“
Customers` Favorites
“Love the subs would highly recommend them!“
Customers` Favorites
“I used to live in Cleveland hts and started going to Grums when they first opened. I now sometimes drive all the way from Westlake just for a Grum’s sub. In my opinion the Grums Turkey Ridge sub on French bread is the best sub ever, anywhere!!!“
Customers` Favorites
“Good Customer service and very affordable food!“
Customers` Favorites
“I'm new to the area and wanted pizza. But after reading all the bad reviews on most of the places here, I opted not to. I found Mr. Hero by accident. I'm glad I stopped. Their food is delicious. The man at the counter was very nice and polite. He was right when he said I would like it. Definitely will be back. ?“
Customers` Favorites
“Had for first time .My job ordered from them Thursday. I had the tune sub. Amazing.will be back asap“
Customers` Favorites
“The person serving us here was absolutely amazing. Full of life, spoke clearly, made me feel welcome and just nice to talk to (from the few exchanges we had from when I was ordering). I’m not sure exactly why I enjoyed talking to him so much, he just seemed like a great guy. I don’t know his name but I believe he looked like he was in his 40s, African American and had a nice moustache if i may add. I
Hope he sees this review.
I really enjoyed the food here, I got a number 26 I believe. The Chicken Bacon Ranch sub in a regular size, would definitely recommend. The service was quick and easy, overall a great experience.“
Customers` Favorites
“Great food, great customer service! ⭐⭐⭐⭐⭐“
Customers` Favorites
“Love Firehouse Subs!!!! Their subs and salads are the best!!!“
Customers` Favorites
“Kaytlin and Logan are very professional friendly and efficient I love going to this location they are always very helpful! I feel very comfortable walking in there and they get your food done quickly and it tastes amazing!! 😍 Thank you so much! Love this location and staff!“
Customers` Favorites
“Very friendly and knowledgeable crew, they have a lot of patience and a good sense of humor.
Parking: Parking lot is free just a little small, not alot of room for maneuvering
Wheelchair accessibility: A wheelchair can get up on the walkway but there may be difficulty at the door it's not automatic“
Customers` Favorites
“I’m lactose intolerant and usually get my subs without cheese. Every time when I ordered
online from a location in Mayfield or South Euclid they’d still add it on when I clearly told them not to.
Here they actually got it right and paid attention to detail, I really wish I could give them a big tip. It was worth the drive.“
Customers` Favorites
“EXCELLENT A++ I ordered 3 party subs a few days in advance online for a remote venue party & picked up. Everything was spot-on perfect and DELICIOUS & fresh! Our guests loved them and it was under $200 and fed 35-40 people lunch. Kudos to whoever is managing this process!! Keep up the good work, would highly recommend.“
Customers` Favorites
“Food may have little room to improve. Compared to other Penn Station places, it needs little improvement. Comparing other sub joints, this place has better options to offer. Liked the service of the staff. Friendly, quick to serve, welcoming, and following individual requests without mistakes. Though we had carryout order but while waiting there we felt that the atmosphere was also good to sit there and enjoy the meal...“
Customers` Favorites
“My wife went to grab some Romanburgers for the workers at our house. This place was fast and efficient. And the food was FANTASTIC! She said the gentlemen there was extremely helpful explaining the different sizes and options! Highly recommend! 5/5!“
Customers` Favorites
“I love the food here. It’s literally the taste I crave all the time while I’m pregnant. The waffle fries and Roman burger are my favorite. I dip my sandwich in the cheese and it’s just amazinggg. It’s kinda costly and I always debate whether I want this or Charley’s but they win most of the time!“
Customers` Favorites
“Deb Taylor - I always love it when ppl like you start right off with "foreigners who barely know how to speak English", and your post is FULL of spelling and grammatical errors. Pot, meet kettle.“
Customers` Favorites
“Nice food come enjoy specially Roman burger so delicious and yummy“
Customers` Favorites
“Soooo good. Will definitely go back 🎄“
Customers` Favorites
“Went in this past Saturday 40 minutes before closing with a coupon, Oh No I'm informed they don't take coupons here anymore.Smart employee says what you want we/I have some deals.Oh ok great I want a foot long basic sub, Smart employee says fine Turkey Foot long for $7.00, Wow! fantastic that's 1cent over the coupon price,Now I will return here and be a regular customer, this employee has made me sandwiches before and does Not skimp on ingredients as many Subway stores do.“
Customers` Favorites
“I had a dine in experience, my cheesesteak sandwich was delicious and my reg size fries were absolutely delicious. The food tasted much more better than S. Euclid restaurant.
The staff was friendly, however, only flaw was it took over 10 mins to be served. Yes I will revisit again.“
Customers` Favorites
“There’s one gal that’s usually running the show here and she is amazing. My order is always perfect and it is so appreciated. Many places don’t care about quality anymore but I never worry about that when ordering from this subway. Thank you, I’ll be back <3“
Customers` Favorites
“Best in the area fast always great clean restaurant“
Customers` Favorites
Customers` Favorites
Customers` Favorites
“I ordered from Mr. Hero for the 1st time tonight. I when I got home I realized I didn’t have a second fry with my other meal. I gave them a call and they were very kind about giving me an extra fry. I soon realized that the fry was actually with the kids meal and that I had picked up an extra fries without needing them. Needless to say I feel dumb.The food was very good! I will definitely be ordering again“
Customers` Favorites
“Spicy Italian footlong sub, it was fresh and delicious. The young gentleman was so nice and helpful in making my sandwich like l wanted it, so the price was was ok for such a good tasty sub, the sub was made exactly how l like it. Yes person who waited on me was kind through the whole process. That location was the best yet! So nice and clean the food look fresh. The atmosphere was fine and the wait time was awesome was waited on immediately. Accessibility was fine. I leave on the other side of town, but when l want a good fresh sandwich l don't mind the trip. It's so nice to be treated kind and get good subs. That location is awesome. Please keep up the good work it's surely appreciated. My granddaughter was off that day, but l am sure she has the same wonderful attitude in helping her customers. I' be back for more.“
“How many letters are in sandwich? ATE. The
subway guy did his big one with my steak
sandwich. Perfectly toasted, not too saucy,
fresh ingredients. And the Cookie?!? FIREE,
Sandwich guy was in his bag. Slayed boots
the house down“
Customers` Favorites
“I've been to many Subway locations over the years. And until going to this particular one I didn't really pay attention to the fact that it really does depend on which franchise should go to. This particular location hit all the right check boxes and that's why I gave it five stars because it made me think back to the ones that are actually closer to my home that compared to this one had a lot lower quality. Now I know I'll actually take the time to drive a little bit out of my way because the quality, cleanliness, the service and everything else was far better than the ones that are just around the corner from me. Try it yourself. Go to this location as an example if you haven't already and see how it compares to other experiences you've had at other Subway locations. It's kind of a crapshoot. Some locations aren't as good as others.“
Customers` Favorites
“I order out a lot, and they always get my order right!“
Customers` Favorites
“I placed an online order today and Subway didn't have the meatballs to complete my order. Instead of being lazy and cancelling my order, a young man called and advised me of the issue and gave me an option. EXCELLENT CUSTOMER SERVICE. When I got there, food was ready and packed. I've always liked this location. Everybody in there was on their job. Message to management: All workers that were in this Subway location at like 7:30 today (6/10/24) when I picked up my order deserve some type of accolade. Thank y'all for the GREAT customer service!“
Customers` Favorites
“I tried This Jimmy Johns for the first time, because an acquaintance suggested it. Oh my goodness was it delicious. It was made perfectly and very fulfilling. They didn’t skimp on the meat and the price was perfect!! I’m so happy that I can write such a stellar review for a fast food restaurant now a days. Awesome Job Jimmy John’s Team👍👍👍..“
Customers` Favorites
“Ive ordered from the Willoughby location a few times and honestly, i have nothing bad to say! The food is great everytime. Its not greasy, the ingredients are fresh, the bread is great! I never feel gross after eating the food. And they put it in cardboard boxes so the steam doesnt make the bread soggy! Genius! The best part is theyre extremely quick, accurate with modifications, and the prices are extremely fair for the quantity. 10 out of 10!“
“Food is ALWAYS ALWAYS ALWAYS on point from the Mista EEE-Roooooh! Love their food, and the service itself is not bad, just will always have to wait like 30 min because their food really is good...just make sure you order ahead so you aren't sitting and waiting for your food for a half hour. Only reason it didn't get 5*. I think the food is worth the wait myself, but I wish they would streamline the process so the food could be at least slightly faster than ordering food from a legit sit down restaurant.“
Customers` Favorites
Customers` Favorites
“It is 6:14 p.m. to the evening cook when someone pays for a gyro they are looking forward to the sauce. I paid for extra sauce. It looks like you rubbed the sauce on the bread like. Instead of pouring the sauce on top of the sandwich. Minus the sauce everything else was excellent. Don't be scared to squeeze that cucumber bottle.“
Customers` Favorites
“Absolutely love this place! Super friendly all the time ! I fly in to see family and always stop in for a Romanburger Thank you for the great food !!!!“
Customers` Favorites
“Amazing customer service! I love subway and i like to eat fresh, but i really come in just to see the man and woman who is always kind and makes me laugh everytime. My food is always fresh and made correctly. A Clean atmosphere and very welcoming.“
Customers` Favorites
“I came in around noon today. Was very busy, but the service was friendly and prompt! I just came back from Florida and was searching for the equivalent of the famous Publix chicken tender sub. I ordered a small chicken supreme - it was better than Publix! Very fresh, just as I ordered and bigger than expected. I added mayo and Sharpys oil, it was not soggy. Bread was fresh and toasted. Not sure why there are so many negative reviews- this will definitely be a new go to for me.“
“Dave’s cosmic subs is amazing!! The portion sizes were great and it was toasted perfectly. Manger was so kind and so was the girl he was working with, they talked to me the whole time!! 10/10 costumer serves and 11/10 for the taste. Definitely recommend.“
Customers` Favorites
“You all are leaving negative reviews for the wrong reasons. Take all that up with management if you have a problem. These subs are FRESH. My wife and I had an excellent experience and hope they keep providing excellent service. Best subs I have had in a long while. Shoutout to the crew there working now! We love you!“
Customers` Favorites
“The young man working the counter on 8-10-2023 at 5:30 PM deserves a raise. He was a young, black gentleman. He was very attentive to what I asked for, very, very polite and the type of employee anyone should beg for. That was so refreshing. I really hope he is blessed.“
Customers` Favorites
“It's fast food everyone's had the food. Let's talk about service and cleanings! Young lady taking our order was kind and professional she smiled the hole time and she was cleaning when not taking orders, nice she was on it! And she said see you tomorrow you never hear that! A nice place to grab some grub and watch the TV while eating.. I recommend! I don't do that often“
Customers` Favorites
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“Great Customer Service!!! Even offered to open Thanksgiving for a last second order!!!“