Customers` Favorites
Customers` Favorites
“Stopped here to pick up a quick dinner for our family right before closing. The two young men that were working were so sweet and helpful, and most importantly showed such good customer service, despite it being close to closing time when I stopped in. Good customer service is hard to come by these days, but these two guys were top-notch. The sandwiches did not disappoint either. Will definitely be back!“
Customers` Favorites
“Good Customer service and very affordable food!“
Customers` Favorites
“Love the subs would highly recommend them!“
Customers` Favorites
“Simply the best ! Great food and great service! I love how they offer junior size Gyros for only $7.50 - for those of us who like a little less meat in the taste balance of our Gyros. Soup is always on-point, fresh and delicious! Fries are great- that hard-to-find battered style and a large portion for the price. Burgers are very reasonably priced at only $5.50 and come with toppings. Coleslaw is great too - superfine cut cabbage type. Highly recommend!“
Customers` Favorites
“Deb Taylor - I always love it when ppl like you start right off with "foreigners who barely know how to speak English", and your post is FULL of spelling and grammatical errors. Pot, meet kettle.“
Customers` Favorites
“Had for first time .My job ordered from them Thursday. I had the tune sub. Amazing.will be back asap“
Customers` Favorites
“The person serving us here was absolutely amazing. Full of life, spoke clearly, made me feel welcome and just nice to talk to (from the few exchanges we had from when I was ordering). I’m not sure exactly why I enjoyed talking to him so much, he just seemed like a great guy. I don’t know his name but I believe he looked like he was in his 40s, African American and had a nice moustache if i may add. I
Hope he sees this review.
I really enjoyed the food here, I got a number 26 I believe. The Chicken Bacon Ranch sub in a regular size, would definitely recommend. The service was quick and easy, overall a great experience.“
Customers` Favorites
“I'm new to the area and wanted pizza. But after reading all the bad reviews on most of the places here, I opted not to. I found Mr. Hero by accident. I'm glad I stopped. Their food is delicious. The man at the counter was very nice and polite. He was right when he said I would like it. Definitely will be back. ?“
Customers` Favorites
“I really wish that I had caught their names, but I was too occupied with my husband and son. But the young lady and young gentlemen that work there 11/12/24 @9:50pm had the best customer service and patience. Also, the establishment was very clean.“
Customers` Favorites
“I received bad customer service today around 6pm. There were several customers ahead of me ordering multiple sandwiches that were made by a young man. When it was finally my turn, a friend called me on the phone. It was ringing loudly, but I answered and got rid of the call in 10 seconds max. When I looked up a young lady appeared and was making multiple sandwiches for the two people at the end of the line who arrived quite a bit after I did and were behind me in line. There was no disputing this fact. The young man and woman tried to figure out why I was standing in line in front of those being served. He asked me if I wanted to order. Why did he think I was standing for 10 minutes waiting? No apologies from anyone. The young woman told me that she had said “next customer” and the guy behind me quickly spoke up. She said that I was on the phone, but that is no excuse as I ended the call rapidly. The food was fine, but the service was terrible and I felt ignored. The woman seemed to be picking and choosing who to serve first.“
Customers` Favorites
“Kaytlin and Logan are very professional friendly and efficient I love going to this location they are always very helpful! I feel very comfortable walking in there and they get your food done quickly and it tastes amazing!! 😍 Thank you so much! Love this location and staff!“
Customers` Favorites
“Awesome Meatball Sub definitely Recommend 👍“
Customers` Favorites
“Great food, great customer service! ⭐⭐⭐⭐⭐“
Customers` Favorites
“I’m lactose intolerant and usually get my subs without cheese. Every time when I ordered
online from a location in Mayfield or South Euclid they’d still add it on when I clearly told them not to.
Here they actually got it right and paid attention to detail, I really wish I could give them a big tip. It was worth the drive.“
Customers` Favorites
“Love Firehouse Subs!!!! Their subs and salads are the best!!!“
Customers` Favorites
“EXCELLENT A++ I ordered 3 party subs a few days in advance online for a remote venue party & picked up. Everything was spot-on perfect and DELICIOUS & fresh! Our guests loved them and it was under $200 and fed 35-40 people lunch. Kudos to whoever is managing this process!! Keep up the good work, would highly recommend.“
Customers` Favorites
“Food may have little room to improve. Compared to other Penn Station places, it needs little improvement. Comparing other sub joints, this place has better options to offer. Liked the service of the staff. Friendly, quick to serve, welcoming, and following individual requests without mistakes. Though we had carryout order but while waiting there we felt that the atmosphere was also good to sit there and enjoy the meal...“
Customers` Favorites
“Very friendly staff that goes above and beyond to ensure your order is the way you like it. A great team who clearly enjoys their job, has fun, while still taking care of the customer. Very fresh bread and ingredients, just the way we asked, too!“
Customers` Favorites
“My wife went to grab some Romanburgers for the workers at our house. This place was fast and efficient. And the food was FANTASTIC! She said the gentlemen there was extremely helpful explaining the different sizes and options! Highly recommend! 5/5!“
Customers` Favorites
“I love the food here. It’s literally the taste I crave all the time while I’m pregnant. The waffle fries and Roman burger are my favorite. I dip my sandwich in the cheese and it’s just amazinggg. It’s kinda costly and I always debate whether I want this or Charley’s but they win most of the time!“
Customers` Favorites
“Nice food come enjoy specially Roman burger so delicious and yummy“
Customers` Favorites
“Vegetarian options: They've got a veggie sub, but all subs can be customized to be whatever you want.
Dietary restrictions: You can customize your sub to be anything you want. Note: they use peanut oil for everything.“
Customers` Favorites
“Soooo good. Will definitely go back 🎄“
Customers` Favorites
“Went in this past Saturday 40 minutes before closing with a coupon, Oh No I'm informed they don't take coupons here anymore.Smart employee says what you want we/I have some deals.Oh ok great I want a foot long basic sub, Smart employee says fine Turkey Foot long for $7.00, Wow! fantastic that's 1cent over the coupon price,Now I will return here and be a regular customer, this employee has made me sandwiches before and does Not skimp on ingredients as many Subway stores do.“
Customers` Favorites
“There’s one gal that’s usually running the show here and she is amazing. My order is always perfect and it is so appreciated. Many places don’t care about quality anymore but I never worry about that when ordering from this subway. Thank you, I’ll be back <3“
Customers` Favorites
“Best in the area fast always great clean restaurant“
Customers` Favorites
“How many letters are in sandwich? ATE. The
subway guy did his big one with my steak
sandwich. Perfectly toasted, not too saucy,
fresh ingredients. And the Cookie?!? FIREE,
Sandwich guy was in his bag. Slayed boots
the house down“
Customers` Favorites
“I had a dine in experience, my cheesesteak sandwich was delicious and my reg size fries were absolutely delicious. The food tasted much more better than S. Euclid restaurant.
The staff was friendly, however, only flaw was it took over 10 mins to be served. Yes I will revisit again.“
Customers` Favorites
“I order out a lot, and they always get my order right!“
Customers` Favorites
“I placed an online order today and Subway didn't have the meatballs to complete my order. Instead of being lazy and cancelling my order, a young man called and advised me of the issue and gave me an option. EXCELLENT CUSTOMER SERVICE. When I got there, food was ready and packed. I've always liked this location. Everybody in there was on their job. Message to management: All workers that were in this Subway location at like 7:30 today (6/10/24) when I picked up my order deserve some type of accolade. Thank y'all for the GREAT customer service!“
Customers` Favorites
“I tried This Jimmy Johns for the first time, because an acquaintance suggested it. Oh my goodness was it delicious. It was made perfectly and very fulfilling. They didn’t skimp on the meat and the price was perfect!! I’m so happy that I can write such a stellar review for a fast food restaurant now a days. Awesome Job Jimmy John’s Team👍👍👍..“
Customers` Favorites
“the best burgers and waffle fries :)“
Customers` Favorites
“Amazing customer service! I love subway and i like to eat fresh, but i really come in just to see the man and woman who is always kind and makes me laugh everytime. My food is always fresh and made correctly. A Clean atmosphere and very welcoming.“
Customers` Favorites
“I ordered from Mr. Hero for the 1st time tonight. I when I got home I realized I didn’t have a second fry with my other meal. I gave them a call and they were very kind about giving me an extra fry. I soon realized that the fry was actually with the kids meal and that I had picked up an extra fries without needing them. Needless to say I feel dumb.The food was very good! I will definitely be ordering again“
Customers` Favorites
“Spicy Italian footlong sub, it was fresh and delicious. The young gentleman was so nice and helpful in making my sandwich like l wanted it, so the price was was ok for such a good tasty sub, the sub was made exactly how l like it. Yes person who waited on me was kind through the whole process. That location was the best yet! So nice and clean the food look fresh. The atmosphere was fine and the wait time was awesome was waited on immediately. Accessibility was fine. I leave on the other side of town, but when l want a good fresh sandwich l don't mind the trip. It's so nice to be treated kind and get good subs. That location is awesome. Please keep up the good work it's surely appreciated. My granddaughter was off that day, but l am sure she has the same wonderful attitude in helping her customers. I' be back for more.“
“Euclid needed this Jimmy John's! Don't listen to the bad reviews; they're wrong. This Jimmy John's is freaky fast, friendly, and clean. They always get my order correct. If you are hungry, head to this Jimmy John's and grab a great sandwich.“
Customers` Favorites
“I've been to many Subway locations over the years. And until going to this particular one I didn't really pay attention to the fact that it really does depend on which franchise should go to. This particular location hit all the right check boxes and that's why I gave it five stars because it made me think back to the ones that are actually closer to my home that compared to this one had a lot lower quality. Now I know I'll actually take the time to drive a little bit out of my way because the quality, cleanliness, the service and everything else was far better than the ones that are just around the corner from me. Try it yourself. Go to this location as an example if you haven't already and see how it compares to other experiences you've had at other Subway locations. It's kind of a crapshoot. Some locations aren't as good as others.“
Customers` Favorites
“I tried subway for the first time the other day through doordash (I know it's weird I have never had it), my sub came from this location on doordash and it was so delicious I loved it! Knowing that sub came from this location I went there today and again it was fantastic! Not sure I even want to try another location. The younger blonde girl that took care of me today was very polite and efficient! Great service and food from this location! And it's very clean! :)Update 11-26-23Amy is THE BEST sandwich artist!!! Thank you Amy! My sub was fantastic!!“
Customers` Favorites
“I order from this establishment regularly - my food is always fresh & the Manager Mateo is a great representation of the business. My only negative observation would be the short older lady with the glasses ( name unknown) always giving me a nasty look when I come in the restaurant I'm certainly going to ask her what her problem is? If this continues otherwise very nice place to get steak subs etc...“
Customers` Favorites
“I had the pleasure of being served by Ray. I ordered some Cajun fries and asked for it to be extra crispy. The love and dedication I received in the first order moved me so much, I proceeded to order another round. I knew that she couldn't uphold the first standard she set so high and man was I put to shame. The crispiness of each fry and perfect amount of Cajun spice had me in a trance and loss for words. She was very professional and showed awesome customer service. I pray all transactions go as smoothly with all other customers because I enjoy my food from these people every time. 10/10 Will definitely be seeing me again every time I'm in town.“
Customers` Favorites
“I went to BP gas station and Richmond and Chagrin to buy a gift card for a friend. It was nice and quiet in there from what I saw of the restaurant which is order and take home there is no indoor seating. It’s a gas station that offers a subway. It was clean their food prep areas. Look nice and clean as well. I like that. Everything is covered by glass which is great. The lady behind the counter was very hospitable very simple to do my transaction.“
Customers` Favorites
“You all are leaving negative reviews for the wrong reasons. Take all that up with management if you have a problem. These subs are FRESH. My wife and I had an excellent experience and hope they keep providing excellent service. Best subs I have had in a long while. Shoutout to the crew there working now! We love you!“
Customers` Favorites
“Fantastic Roman Burger, fresh, ready & HOT! Friendly staff.“
“Dave’s cosmic subs is amazing!! The portion sizes were great and it was toasted perfectly. Manger was so kind and so was the girl he was working with, they talked to me the whole time!! 10/10 costumer serves and 11/10 for the taste. Definitely recommend.“
Customers` Favorites
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“Friendly staff
Vegetarian options: You cab build your own sub
Dietary restrictions: Nutrition information and dietary accommodations like vegan, or allergen free options are clearly posted on the food display/serving line
Parking: Adequate parking strip mall store front
Kid-friendliness: The sandwich artist took the time to listen to each child on the family ahead of me and talked with the parents to make sure that everyone's order was accurate“