Sandwich Shops near Willoughby Hills

“Friendly staff

Vegetarian options: You cab build your own sub

Dietary restrictions: Nutrition information and dietary accommodations like vegan, or allergen free options are clearly posted on the food display/serving line

Parking: Adequate parking strip mall store front

Kid-friendliness: The sandwich artist took the time to listen to each child on the family ahead of me and talked with the parents to make sure that everyone's order was accurate“

“The customer service is amazing, the two young men are very friendly and kind. I ordered the cold Italian 16” with everything on it ,all fresh ingredients and this was the BEST sandwich ever. If you’re in the neighborhood please patronize this sub shop , you would not regret it. It was plentiful and delicious and feed 4 people.“

“Good Customer service and very affordable food!“

“Had for first time .My job ordered from them Thursday. I had the tune sub. Amazing.will be back asap“

“Deb Taylor - I always love it when ppl like you start right off with "foreigners who barely know how to speak English", and your post is FULL of spelling and grammatical errors. Pot, meet kettle.“

“Amazing corned beef loaded too the top, juicy and loaded with flavor. And their gyros to die for had their original and the meats was so tender. Plus the staff is some of the most freindly people ive met always willing to strike up a conversation the secound you walk in the door.“

“Love Firehouse Subs!!!! Their subs and salads are the best!!!“

“Awesome Meatball Sub definitely Recommend 👍“

“I received bad customer service today around 6pm. There were several customers ahead of me ordering multiple sandwiches that were made by a young man. When it was finally my turn, a friend called me on the phone. It was ringing loudly, but I answered and got rid of the call in 10 seconds max. When I looked up a young lady appeared and was making multiple sandwiches for the two people at the end of the line who arrived quite a bit after I did and were behind me in line. There was no disputing this fact. The young man and woman tried to figure out why I was standing in line in front of those being served. He asked me if I wanted to order. Why did he think I was standing for 10 minutes waiting? No apologies from anyone. The young woman told me that she had said “next customer” and the guy behind me quickly spoke up. She said that I was on the phone, but that is no excuse as I ended the call rapidly. The food was fine, but the service was terrible and I felt ignored. The woman seemed to be picking and choosing who to serve first.“

“Great food, great customer service! ⭐⭐⭐⭐⭐“

“Love the subs would highly recommend them!“

“the best burgers and waffle fries :)“

“the best burgers and waffle fries :)“

“I have purchased lunch from this location a few times, and recently had questions about a large pick-up order I had for an important Training class. Not only was the team helpful in answering a few questions, but we're beyond friendly, and went out of their way to ensure that it was taken care of on time. This is by far the friendliest and most helpful staff I've met at a Subway location!

If a member of the leadership team happens to see this, know you are fortunate to have the crew that helped me today.“

“I come to this subway decently often on weeknights because I enjoy the food, but what sets this subway apart is the service, I have had nothing but good experiences with everyone at this subway, and it is incredibly clean. Everyone here is extremely polite but one worker that always goes above and beyond is Aiden. He is always polite, quick, and he makes great tasting subs.“

“Besides the food being amazing, Customer service was also AMAZING, i was having a bad morning when a young lady who worked there. I think her name was Jayda if i’m not mistaken. Brighten my day up just by talking to me and making me feel better! Thank you cocky bagels !👍“

“the best burgers and waffle fries :)“

“Soooo good. Will definitely go back 🎄“

“Nice food come enjoy specially Roman burger so delicious and yummy“

“The person serving us here was absolutely amazing. Full of life, spoke clearly, made me feel welcome and just nice to talk to (from the few exchanges we had from when I was ordering). I’m not sure exactly why I enjoyed talking to him so much, he just seemed like a great guy. I don’t know his name but I believe he looked like he was in his 40s, African American and had a nice moustache if i may add. I
Hope he sees this review.

I really enjoyed the food here, I got a number 26 I believe. The Chicken Bacon Ranch sub in a regular size, would definitely recommend. The service was quick and easy, overall a great experience.“

“Vegetarian options: They've got a veggie sub, but all subs can be customized to be whatever you want.

Dietary restrictions: You can customize your sub to be anything you want. Note: they use peanut oil for everything.“

“I ordered from Mr. Hero for the 1st time tonight. I when I got home I realized I didn’t have a second fry with my other meal. I gave them a call and they were very kind about giving me an extra fry. I soon realized that the fry was actually with the kids meal and that I had picked up an extra fries without needing them. Needless to say I feel dumb.The food was very good! I will definitely be ordering again“

“Got a sub box for Father’s Day and was very impressed. The tunafish sub was actually packed with tuna, unlike a lot of other sub places. Very impressed with the selection and how everything was put together. Would highly recommend and will be doing so again myself.!“

“Food may have little room to improve. Compared to other Penn Station places, it needs little improvement. Comparing other sub joints, this place has better options to offer. Liked the service of the staff. Friendly, quick to serve, welcoming, and following individual requests without mistakes. Though we had carryout order but while waiting there we felt that the atmosphere was also good to sit there and enjoy the meal...“

“Arrr, Subway be a fine port for any pirate seekin’ a fresh and customizable feast! The bread be soft, the meats and cheeses stacked high like treasure in the hold, and the veggies be crisp as a breeze on the open sea. The crew be swift and friendly, lettin’ ye build yer sub just the way ye fancy. Whether ye be after a quick bite between adventures or a hearty meal to fuel yer next voyage, Subway delivers true satisfaction. Five parrots out of five! 🦜🦜🦜🦜🦜 — From a hungry buccaneer always chartin’ a course back for fresh sandwiches!“

“I’m lactose intolerant and usually get my subs without cheese. Every time when I ordered
online from a location in Mayfield or South Euclid they’d still add it on when I clearly told them not to.
Here they actually got it right and paid attention to detail, I really wish I could give them a big tip. It was worth the drive.“

“Best in the area fast always great clean restaurant“

“I would give this DiBella's a five star all the way across the board for several reasons. The management is responsive and clearly knows how to run a restaurant. The restaurant and bathrooms are spotless. The service is great. Subs are great! This is a very well-run franchise here in Mayfield heights.“

“Very friendly staff that goes above and beyond to ensure your order is the way you like it. A great team who clearly enjoys their job, has fun, while still taking care of the customer. Very fresh bread and ingredients, just the way we asked, too!“

“I've been to many Subway locations over the years. And until going to this particular one I didn't really pay attention to the fact that it really does depend on which franchise should go to. This particular location hit all the right check boxes and that's why I gave it five stars because it made me think back to the ones that are actually closer to my home that compared to this one had a lot lower quality. Now I know I'll actually take the time to drive a little bit out of my way because the quality, cleanliness, the service and everything else was far better than the ones that are just around the corner from me. Try it yourself. Go to this location as an example if you haven't already and see how it compares to other experiences you've had at other Subway locations. It's kind of a crapshoot. Some locations aren't as good as others.“

“My wife went to grab some Romanburgers for the workers at our house. This place was fast and efficient. And the food was FANTASTIC! She said the gentlemen there was extremely helpful explaining the different sizes and options! Highly recommend! 5/5!“

“Doesn’t partake in advertised promotions. Wouldn’t recommend“

“You all are leaving negative reviews for the wrong reasons. Take all that up with management if you have a problem. These subs are FRESH. My wife and I had an excellent experience and hope they keep providing excellent service. Best subs I have had in a long while. Shoutout to the crew there working now! We love you!“

“After such a terrible visit to Dunkin I decided to walk next door to Jimmy John’s - it’s like 2 different worlds !! I was greeted imminently upon entry by the young kid on the register - and before I even handed him my cash my sub was already done !! ( when I ate it later it was one of the best I’ve ever had - the chicken bacon ranch ) I asked to speak with the manager and explained my frustration with the next door restaurant and how I wanted a coffee - he proceeded to tell me that they are sister companies and he was embarrassed to be next to them - the way they have this Jimmy John’s looking you should put him in charge of the whole building ! He was running a tight crew , way to go Jimmy John’s !“

“Jimmy John's Willoughby just surprised Lake West Emergency Room with a huge variety of free sub sandwiches! We shared with the whole hospital! Thanks for making work on a Saturday better!!! You are the best! You bet i will be stopping in in the future!“

“How many letters are in sandwich? ATE. The
subway guy did his big one with my steak
sandwich. Perfectly toasted, not too saucy,
fresh ingredients. And the Cookie?!? FIREE,
Sandwich guy was in his bag. Slayed boots
the house down“

“There’s one gal that’s usually running the show here and she is amazing. My order is always perfect and it is so appreciated. Many places don’t care about quality anymore but I never worry about that when ordering from this subway. Thank you, I’ll be back <3“

“Spicy Italian footlong sub, it was fresh and delicious. The young gentleman was so nice and helpful in making my sandwich like l wanted it, so the price was was ok for such a good tasty sub, the sub was made exactly how l like it. Yes person who waited on me was kind through the whole process. That location was the best yet! So nice and clean the food look fresh. The atmosphere was fine and the wait time was awesome was waited on immediately. Accessibility was fine. I leave on the other side of town, but when l want a good fresh sandwich l don't mind the trip. It's so nice to be treated kind and get good subs. That location is awesome. Please keep up the good work it's surely appreciated. My granddaughter was off that day, but l am sure she has the same wonderful attitude in helping her customers. I' be back for more.“

“I placed an online order today and Subway didn't have the meatballs to complete my order. Instead of being lazy and cancelling my order, a young man called and advised me of the issue and gave me an option. EXCELLENT CUSTOMER SERVICE. When I got there, food was ready and packed. I've always liked this location. Everybody in there was on their job. Message to management: All workers that were in this Subway location at like 7:30 today (6/10/24) when I picked up my order deserve some type of accolade. Thank y'all for the GREAT customer service!“

“Lovely spot, I loved the touch of flowers and plants to make it come alive :) The staff was so kind and professional, the service was exactly how it should be and the food was delicious. A clean and welcoming place, my favorite of all the Charley’s I will come back here for sure!“

“Casual eatery with a sports bar vibe without alcohol. The food is made perfectly and their fresh cut fries with cheese sauce can't be beat! Their cheesesteaks are made with real shaved steak and one of the best I've had! The service is excellent. I'm a regular and I know that could make a difference. Tip your food workers, folks! They feed us!“

“The Subway on Vine Street in Eastlake is very convenient. This Subway is located in the same complex as Vine Street Tobacco and Convenient Store and The Dog Gone Bar. Every time I go in service is prompt and friendly. I enjoy the Black Forrest Ham Sandwich.“

“I order here for lunch quite often theses never any mistakes foods always good ..I'm loving the hot honey chicken atm it seems to be my go to now. The people always friendly place is clean foods always done on time even though I'm sure they get lunch rushes... ohhhh and I appreciate the little notes on the sandwich bags some days I really need that positive note“

“Outstanding service, only the best of the best work at this location. Despite being short staffed most of the time, the few people who do work there put in their best effort and never once disappoint. My favorite Subway in Lake County Ohio!“

“I would just like to thank Jackiea who took my order today and made my sandwich, she made my week just with how kind she was. School just started and I was having a hard week but her kindness and thoughtfulness was out standing. She helped me and took her time with me while I was getting food for my mom. Thank you Jackiea we need more people like you.“

“Amazing customer service! I love subway and i like to eat fresh, but i really come in just to see the man and woman who is always kind and makes me laugh everytime. My food is always fresh and made correctly. A Clean atmosphere and very welcoming.“

“No one was in there when I arrived but I stood there for 3-5 minutes waiting to be serviced. I had more bread than meat lol. The lady that started my order seemed like she didn’t want to be there. A man came out and finished my order with a smile. So my stars go to him!“

“I eat at different Subway locations frequently; but this was my first visit to this one. There are all pretty consistent that I notice. The staff was really friendly at the particular location. Overall was a real pleasant experience, except for the fact that it wasn't the cleanest location I've been to. I guess because of a busy day, I can allow for that. I would visit again in the future.“