Customers` Favorites
Customers` Favorites
“This Subway is run like a Subway should be. The service is always very prompt and friendly. The sandwiches are what you should expect from Subway. Perhaps most importantly the dining room is consistently open which is not always a given in late 2021.“
Customers` Favorites
“Deb Taylor - I always love it when ppl like you start right off with "foreigners who barely know how to speak English", and your post is FULL of spelling and grammatical errors. Pot, meet kettle.“
Customers` Favorites
“We were trying to stop at a Philly steak shop going home to Chicago from Niagara Falls,but sadly drove too quickly through the state and missed the opportunity. We looked for something similar driving through Ohio with no real expectations. We found this little shop along our route and decided to try their philly sandwich to go. As soon as we walked in, it looked more like an old style deli than a sandwich shop. As soon as they gave us the bag it was greasy and smelled so cheesey and meaty. As we got into the car, I opened the greasy bag and saw perfection. The cheese was melted so gracefully on top of so much beef the french bread could not hold all of that deliciousness. I bit into the sandwich and tasted a blend of complete perfection. It all melted like butter in my mouth. Yum! The sandwich was gone within 3 minutes. Go here! Try it! You won't regret it. You don't even need sides.“
Customers` Favorites
“I used to live in Cleveland hts and started going to Grums when they first opened. I now sometimes drive all the way from Westlake just for a Grum’s sub. In my opinion the Grums Turkey Ridge sub on French bread is the best sub ever, anywhere!!!“
Customers` Favorites
“Good Customer service and very affordable food!“
Customers` Favorites
“Amazing corned beef loaded too the top, juicy and loaded with flavor. And their gyros to die for had their original and the meats was so tender. Plus the staff is some of the most freindly people ive met always willing to strike up a conversation the secound you walk in the door.“
Customers` Favorites
“Love the subs would highly recommend them!“
Customers` Favorites
“Had for first time .My job ordered from them Thursday. I had the tune sub. Amazing.will be back asap“
“Besides the food being amazing, Customer service was also AMAZING, i was having a bad morning when a young lady who worked there. I think her name was Jayda if i’m not mistaken. Brighten my day up just by talking to me and making me feel better! Thank you cocky bagels !👍“
Customers` Favorites
“I can't review this any easier than simply saying everything is delicious. Their sundaes are as big as a house, ice cream is yummy, plus the hot dogs are tasty too. Love“
Customers` Favorites
“I received bad customer service today around 6pm. There were several customers ahead of me ordering multiple sandwiches that were made by a young man. When it was finally my turn, a friend called me on the phone. It was ringing loudly, but I answered and got rid of the call in 10 seconds max. When I looked up a young lady appeared and was making multiple sandwiches for the two people at the end of the line who arrived quite a bit after I did and were behind me in line. There was no disputing this fact. The young man and woman tried to figure out why I was standing in line in front of those being served. He asked me if I wanted to order. Why did he think I was standing for 10 minutes waiting? No apologies from anyone. The young woman told me that she had said “next customer” and the guy behind me quickly spoke up. She said that I was on the phone, but that is no excuse as I ended the call rapidly. The food was fine, but the service was terrible and I felt ignored. The woman seemed to be picking and choosing who to serve first.“
Customers` Favorites
“the best burgers and waffle fries :)“
Customers` Favorites
“Food may have little room to improve. Compared to other Penn Station places, it needs little improvement. Comparing other sub joints, this place has better options to offer. Liked the service of the staff. Friendly, quick to serve, welcoming, and following individual requests without mistakes. Though we had carryout order but while waiting there we felt that the atmosphere was also good to sit there and enjoy the meal...“
Customers` Favorites
“I’m lactose intolerant and usually get my subs without cheese. Every time when I ordered
online from a location in Mayfield or South Euclid they’d still add it on when I clearly told them not to.
Here they actually got it right and paid attention to detail, I really wish I could give them a big tip. It was worth the drive.“
Customers` Favorites
“Love Firehouse Subs!!!! Their subs and salads are the best!!!“
Customers` Favorites
“Got a sub box for Father’s Day and was very impressed. The tunafish sub was actually packed with tuna, unlike a lot of other sub places. Very impressed with the selection and how everything was put together. Would highly recommend and will be doing so again myself.!“
Customers` Favorites
“Great food, great customer service! ⭐⭐⭐⭐⭐“
Customers` Favorites
“EXCELLENT A++ I ordered 3 party subs a few days in advance online for a remote venue party & picked up. Everything was spot-on perfect and DELICIOUS & fresh! Our guests loved them and it was under $200 and fed 35-40 people lunch. Kudos to whoever is managing this process!! Keep up the good work, would highly recommend.“
Customers` Favorites
“the best burgers and waffle fries :)“
Customers` Favorites
“I tried This Jimmy Johns for the first time, because an acquaintance suggested it. Oh my goodness was it delicious. It was made perfectly and very fulfilling. They didn’t skimp on the meat and the price was perfect!! I’m so happy that I can write such a stellar review for a fast food restaurant now a days. Awesome Job Jimmy John’s Team👍👍👍..“
Customers` Favorites
“Nice food come enjoy specially Roman burger so delicious and yummy“
Customers` Favorites
“I order out a lot, and they always get my order right!“
Customers` Favorites
Customers` Favorites
“Soooo good. Will definitely go back 🎄“
Customers` Favorites
“I have purchased lunch from this location a few times, and recently had questions about a large pick-up order I had for an important Training class. Not only was the team helpful in answering a few questions, but we're beyond friendly, and went out of their way to ensure that it was taken care of on time. This is by far the friendliest and most helpful staff I've met at a Subway location!
If a member of the leadership team happens to see this, know you are fortunate to have the crew that helped me today.“
“After such a terrible visit to Dunkin I decided to walk next door to Jimmy John’s - it’s like 2 different worlds !! I was greeted imminently upon entry by the young kid on the register - and before I even handed him my cash my sub was already done !! ( when I ate it later it was one of the best I’ve ever had - the chicken bacon ranch ) I asked to speak with the manager and explained my frustration with the next door restaurant and how I wanted a coffee - he proceeded to tell me that they are sister companies and he was embarrassed to be next to them - the way they have this Jimmy John’s looking you should put him in charge of the whole building ! He was running a tight crew , way to go Jimmy John’s !“
Customers` Favorites
“Best in the area fast always great clean restaurant“
Customers` Favorites
“There’s one gal that’s usually running the show here and she is amazing. My order is always perfect and it is so appreciated. Many places don’t care about quality anymore but I never worry about that when ordering from this subway. Thank you, I’ll be back <3“
Customers` Favorites
“It is 6:14 p.m. to the evening cook when someone pays for a gyro they are looking forward to the sauce. I paid for extra sauce. It looks like you rubbed the sauce on the bread like. Instead of pouring the sauce on top of the sandwich. Minus the sauce everything else was excellent. Don't be scared to squeeze that cucumber bottle.“
Customers` Favorites
Customers` Favorites
“I ordered from Mr. Hero for the 1st time tonight. I when I got home I realized I didn’t have a second fry with my other meal. I gave them a call and they were very kind about giving me an extra fry. I soon realized that the fry was actually with the kids meal and that I had picked up an extra fries without needing them. Needless to say I feel dumb.The food was very good! I will definitely be ordering again“
“Jimmy John's Willoughby just surprised Lake West Emergency Room with a huge variety of free sub sandwiches! We shared with the whole hospital! Thanks for making work on a Saturday better!!! You are the best! You bet i will be stopping in in the future!“
Customers` Favorites
“Casual eatery with a sports bar vibe without alcohol. The food is made perfectly and their fresh cut fries with cheese sauce can't be beat! Their cheesesteaks are made with real shaved steak and one of the best I've had! The service is excellent. I'm a regular and I know that could make a difference. Tip your food workers, folks! They feed us!“
Customers` Favorites
“Lovely spot, I loved the touch of flowers and plants to make it come alive :) The staff was so kind and professional, the service was exactly how it should be and the food was delicious. A clean and welcoming place, my favorite of all the Charley’s I will come back here for sure!“
“How many letters are in sandwich? ATE. The
subway guy did his big one with my steak
sandwich. Perfectly toasted, not too saucy,
fresh ingredients. And the Cookie?!? FIREE,
Sandwich guy was in his bag. Slayed boots
the house down“
Customers` Favorites
Customers` Favorites
“This place was soooooo good !! First timer and my daughter who is 5 was able to enjoy something off the menu 😁 highly recommend“
Customers` Favorites
“I placed an online order today and Subway didn't have the meatballs to complete my order. Instead of being lazy and cancelling my order, a young man called and advised me of the issue and gave me an option. EXCELLENT CUSTOMER SERVICE. When I got there, food was ready and packed. I've always liked this location. Everybody in there was on their job. Message to management: All workers that were in this Subway location at like 7:30 today (6/10/24) when I picked up my order deserve some type of accolade. Thank y'all for the GREAT customer service!“
Customers` Favorites
“I visited the mentor location yesterday evening for two subs . I would have liked to have ordered online but my phone was dead so I walked in and asked the front desk if they could check 2 phone numbers, I wasn't sure which one and I wanted to see if I had rewards. I was told they could only check one. Then I was told that I was eligible for $2 off an Italian sub and or a free iced tea. I understand the $2 off an Italian sub but not sure why I had to order specifically an iced tea. I asked if I could get something else and I was told no. Then I ordered it to go which is normally what I do . When I got home both subs were incorrect with toppings and bread. I requested cheese on both and neither one came with cheese and one had the wrong kind of bread. Also I was the only one in the restaurant at that time with three employees. One employee only made my order. I was in there from start to finish a good 20 minutes which I thought was excessive for two subs.
We love DiBella's except for the price so when our order is wrong it's very frustrating. We go maybe once a month and it seems like within the last year we've had to call in a complaint a couple few times , so this is really getting old.“
Customers` Favorites
“Spicy Italian footlong sub, it was fresh and delicious. The young gentleman was so nice and helpful in making my sandwich like l wanted it, so the price was was ok for such a good tasty sub, the sub was made exactly how l like it. Yes person who waited on me was kind through the whole process. That location was the best yet! So nice and clean the food look fresh. The atmosphere was fine and the wait time was awesome was waited on immediately. Accessibility was fine. I leave on the other side of town, but when l want a good fresh sandwich l don't mind the trip. It's so nice to be treated kind and get good subs. That location is awesome. Please keep up the good work it's surely appreciated. My granddaughter was off that day, but l am sure she has the same wonderful attitude in helping her customers. I' be back for more.“
Customers` Favorites
“the best burgers and waffle fries :)“
“Arrr, Subway be a fine port for any pirate seekin’ a fresh and customizable feast! The bread be soft, the meats and cheeses stacked high like treasure in the hold, and the veggies be crisp as a breeze on the open sea. The crew be swift and friendly, lettin’ ye build yer sub just the way ye fancy. Whether ye be after a quick bite between adventures or a hearty meal to fuel yer next voyage, Subway delivers true satisfaction. Five parrots out of five! 🦜🦜🦜🦜🦜 — From a hungry buccaneer always chartin’ a course back for fresh sandwiches!“
Customers` Favorites
“Amazing customer service! I love subway and i like to eat fresh, but i really come in just to see the man and woman who is always kind and makes me laugh everytime. My food is always fresh and made correctly. A Clean atmosphere and very welcoming.“
Customers` Favorites
“I absolutely love going to Subway on Highland. Sandi and Kay are extremely friendly and they know what I like on my sandwich so as soon as I walk in they just make it. They know exactly what their repeat customers like on their sandwiches. I highly recommend Subway on Highland Road. Thank you Sandi and Kay“
Customers` Favorites
“You all are leaving negative reviews for the wrong reasons. Take all that up with management if you have a problem. These subs are FRESH. My wife and I had an excellent experience and hope they keep providing excellent service. Best subs I have had in a long while. Shoutout to the crew there working now! We love you!“
Customers` Favorites
“I've been to many Subway locations over the years. And until going to this particular one I didn't really pay attention to the fact that it really does depend on which franchise should go to. This particular location hit all the right check boxes and that's why I gave it five stars because it made me think back to the ones that are actually closer to my home that compared to this one had a lot lower quality. Now I know I'll actually take the time to drive a little bit out of my way because the quality, cleanliness, the service and everything else was far better than the ones that are just around the corner from me. Try it yourself. Go to this location as an example if you haven't already and see how it compares to other experiences you've had at other Subway locations. It's kind of a crapshoot. Some locations aren't as good as others.“
Customers` Favorites
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“It's fast food everyone's had the food. Let's talk about service and cleanings! Young lady taking our order was kind and professional she smiled the hole time and she was cleaning when not taking orders, nice she was on it! And she said see you tomorrow you never hear that! A nice place to grab some grub and watch the TV while eating.. I recommend! I don't do that often“