9 Best American Restaurants in Kitchener

“I went to Swiss Chalet on Highland for dinner with a friend and had a great experience. We were served by an amazing waitress named Jeneyah, and she truly made our visit special. She was very pleasant, gave us plenty of menu options, and was attentive throughout our meal. Our food was taken and delivered in a timely manner—hot, fresh, and delicious. The restaurant environment was clean and welcoming, and overall the service was excellent. I’d rate this visit a 9.5/10 and would definitely return!“

“Emma was an excellent server! She was always one step ahead and made sure to check in at the right times. You can tell she genuinely cares about giving great service, and it really made a difference in our experience! We will definitely be coming back!“

“We had wonderful service and food at the Swiss Chalet on Fairway Road in Kitchener! We were seated almost immediately. Our professional and friendly server, Betty, stopped by the table within a couple of minutes and took our order. In the past, we have had horrible wait times at the Swiss Chalet on Weber Street (40 minutes or more) so we decided to give Swiss Chalet on Fairway Road a try. Boy, we were amazed and pleasantly surprised. We received our food within ten minutes. It was delicious! The chicken was tender and the market vegetables were cooked perfectly. Betty, our server, made the experience at Swiss Chalet all the better by the attentive and professional service that she provided. We will be back to Swiss Chalet, Fairway Road, Kitchener. Thank you, Betty, for your wonderful service! ❤️👍“

“We had dinner at The Borealis. The food was fantastic. Our server’s name was Allie( not sure if that’s the right spelling) she was very attentive and observant during the meal. Excellent service March 15/22“

“Fine when they are open / when open far superior to other places“

“love the fairway location best. The staff are so wonderful and always efficient. They make amazing quality food.“

“Great times for sure. Thank you 😊“

“The assistant manager is amazing!!! I had a really bad burger last time I was here but the assistant manager remembered me and made up for it this time 👍 I’ll def continue coming here bc of how great his customer service was! The burger tasted better than last time too“

“We stayed at the hotel for a couple of days and had the pleasure of having Carol as our server in the aqua lounge. Very attentive. Very intuitive and knowing what we wanted and had it already for us at the table before we even sat down. Always a cherry smile and demeanor. She’s a very valued employee. I’m sure.“