9 Best Ice Cream Shops in Whitby

“Not only is the ice cream amazing but the service is wonderful. This is our favorite place in Durham for ice cream!“

“The classic “Puffs” - small round donuts, are vegan with multiple sauce options. They are indicated on the menu with a little green leaf next to them. They are open really late with seating and the staff I talked to were lovely. Overall good take out treat option. Updated from previous review on 2026-07-27“

“it is very nice. very friendly staff and owner. 100% recommended. affordable“

“Absolutely delicious food and an amazing experience overall! The staff (Sarah) was friendly and attentive, making the atmosphere even more enjoyable. Everything exceeded expectations. I’ll definitely be coming back and highly recommend this place to anyone looking for great food and excellent service!“

“Had such a great experience when we booked the Canada Cone bike for our family BBQ. Great selection, showed up on time, nice and friendly!!!“

“I am visiting my niece and she brought home some chocolate chip, oatmeal raisin, and ginger molasses cookies and the Cream Earl Grey tea as a treat. So, so, good! The tea is just gorgeous!! Love ❤️“

“Excellent food and customer service“

“I had my daughter's 8th Birthday at the Whitby location today and I was beyond happy! Hareem and her team were fantastic! Hareem always answered emails, text messages and made it all happen like she promised! She made sure all the children were always involved and comfortable. Everyone had a great time. . . especially the birthday girl! I highly recommend Menchie's Whitby for birthday parties. . . we were definitely pleased! Thank you again to Hareem and her wonderful team! 😊“

“Love this place!! Employees are very kind, but management needs to do better with putting more staff on at a time. Having one worker during a Friday evening in June is a recipe for chaos. Managing online orders, an in person queue, and phone calls all at once is unfair. Do better!“