McDonald's in Memphis

“Miss Phillis is the best she is the reason why I come back to this McDonald’s she is so professional. She is so nice. She has a very inviting smile. I love to spend my money here at this McDonald’s. Thank you for all you do for everyone. you are so appreciated. Especially from Zips “

“The summer location next to Kroger is the best spot for us. The ones closer to the house never have good service or food and normally take forever even without a line. The only problem with this location is that it's so popular that the drive through lines get long quickly. We normally order ahead and pick up through drive through but sometimes it's better to go inside for faster service. The employees are friendly, and normally have our order on point. We are a 5 person household, so making sure everyone gets everything they ordered is a must for us. The food is always hot when we get it even if they are busy. And the best part is, with all their deals, we were able to all eat out for under $30 total. Now a days that's unheard of. So I'm happy to see a place that still holds true to a cheap yet good meal for this fast paced world.“

“Loved being back eating once again at one of my most favorite jobs from the past. In my younger years I worked at Micky D's, in one week alone I did 14 different actual Jobs.

Parking: Estimate only from 30 to 40 parking spots in McDonald's“

“Stopped in at McDonald's for early Sunday morning breakfast before church. The Winchester/Millbranch location is the absolute best. The employees are so helpful and friendly. Shout out to whoever prepares the Sunday service biscuits! 5*****“

“Fast and efficient. Clean lobby, but the men who use the men's bathroom. Quit kissing in the toilet with the seat down. Some people would like to use the toilet to sit down on. I walk in the bathroom, and there's piss all on the toilet seat. Men! Do better“

“I arrived just before ten am and ordered a egg mcmuffin meal.
When it was rung it came out over eight dollars for a $7.09 combo. When i asked I was asked..oh
.. You wanted a small? We don't have any small coffee cups.

When I got my order there were two packets of ketchup and jelly which I don't use. She forgot to take my coffee order so no fixins.

The service here varies from excellent to deplorable“

“Went through the drive-thru for a breakfast sandwich. The lady helping me was so friendly and polite!! She was an absolute pleasure. Got to the window to pick up my food and there she was again. She truly was a pleasure to do business with.“

“On 6/11/24 about 1pm, I went through the drive-thru and the young lady taking my order was very patient as i didnt know exactly what i wanted ( i never order the chicken sandwiches) she seemed eager to offer her assistance, she had a friendly voice and was very professional. When I arrived to the window I asked if she was who I was speaking with and asked her name, I advised her ( Kimberly Davis) that it was very refreshing to see REAL customer service with a friendly smile and that she gave me BEST customer service I've had in a long time! I know many fast food workers don't always get the accolades and wages THEY DESERVE with sometimes encountering some rude and difficult customers making their jobs more stressful, but I definitely wanted to let everyone ( managers & owner ) know that Ms.Kimberly Davis is a great asset to your team, ( knowledgeable, and professional, her friendly smile was an added bonus) with hopes you will recognize her....I also called corporate to offer a compliment on her services..I don't visit this location often, but when in the area I will again!.. Oh yeah, my food was hot and just as i ordered.
Thank you again Ms.Davis you are an absolute gem :)“

“Yes, This Resterant Is Super Awesome ?? And Myself And Other's Truly Love's This Place.

Parking: It's Super Awesome And You're Not Gonna Have Any Trouble Parking.

Kid-friendliness: It's Truly Super Awesome ?? How They Thinks ? ? Treats The Kids

Wheelchair accessibility: Yes, Their Wheelchair Ramp Is Awesome Awesome Wonderful ? ?? It Starts At The Street's So No One That's In A Wheelchair Won't Need Any Help Getting Into The McDonald's.“

“Actually pretty on the ball as far as McDonalds experiences go, particularly compared to other Memphis locations. However, like every other location, the order kiosks are out of receipt paper, so you probably wanna order in the app or at the counter/drive thru to actually get a receipt.“

“Visited this location a little after 11:30 pm today (thanksgiving eve) and the team was on point!!! As much as I visit this location, tonight was the best service I’ve ever received. The food was absolutely fresh I ordered 5 meals and everything was made correctly and everything I ordered was in the bag including all the correct sauces. To the man running the window making the drinks, thank you for your kindness! The line was so long I knew for a fact we were going to be sitting for a while….nope they kept the line moving and fast!“

“I visited this location February 27, 2024 li after 6 p.m. The employees were very Customer Service Friendly. I haven’t seen this in a group of young Ladies n Gentlemen in some time. One lady came Voluntarily n helped me place my order on the Kiosk. Forgot my Sundae, I went through drive through the Guy that took my order was very pleasant. I told the manager that she had a Wonderful Crew.“

“I like coming to this McDonald's because it is at a good distance from work. However, the customer service is not the best. The inside is always clean, but I miss the game tables. I used to come here more often with my kids. Again, customer service needs to improve.“

“The mobile app is awesome and I love it.To me when order from the app and go to get your food it's already for you.Great app and recommend it to every one.Last but not least it saves you money.

Parking: Close to the door.

Kid-friendliness: They all work together with passion.

Wheelchair accessibility: Handicap parking is always available.“

“This location is always clean and the staff is nice. I can't recall having an issue with my order. Great job 👍🏾👍🏾

Parking: Parking is always clean. I go to this location every Sunday before Sunday school and there is plenty of parking.“

“This is the only mcdonalds I would ever recommend. The manager is present and runs her crew as such. Everyone is pretty chill there. I never have to wait in some long line. The place and bathroom is actually clean. They run things like chick fil a.“

“The company I work for recently moved near this McDonalds, and I have ate here 2 times so far in the past month.The staff have been very kind both times I went, and the food is so good! Hot, fresh, and correctly made even if asking for modifications to the order.Nice to have a reliable McDonald's experience again for the 1st time in years, as most locations are terrible nowadays.“

“Kid-friendliness: My 5 yo (Tootie) is a WILD 😜 CHILD & just about every employee up there ( no matter what shift) is super super kind. 🙃☺️💕
LOVE THIS MCDONALDS! IT'D BE 100% PERFECT IF THEY'D GET MACHINE FIXED AND MILKSHAKES BACK🥺💔💔😿“

“Today I went in the inside of McDonald’s & Mrs.Vee greeted me with a smile, she was very nice. I ordered my food it was hot and fresh. Ms.Courtress was polite made sure we had everything we order. The restaurant was clean, the manager was polite as well. Such an amazing experience. I thought I was at Chick Fila with this experience 💪🏽💯“

“Mane look, I used to hate this location! My food would be OLD, order WRONG, and then they would close whenever they felt like it. But that Manager named Mrs.Ann, that normally be there around night time, has turned this location around! My food actually be correct and fresh! No attitude from her or her coworkers. Now THAT is great customer service. I hope McDonald's recognizes the gem Mrs. Ann is. Thanks so much for everything you do Mrs. Ann!“

“It’s around the corner so we go there a lot. Wouldn’t be my first choice of McDonald’s but it’s not too bad. Service is typically good. Unless you go between midnight and 6 AM. Good luck getting anyone to even answer the drive through intercom at that time of night. (Spoiler: you won’t). Even though they are clearly stated as being open 24 hours. The attached photos are of the payment window and then the pick up window in the drive-thru after I sat at the intercom for 20 minutes or so and couldn’t get an answer.“

“the food was okay, but I’ve had better from other locations. But the Service was good compared to other locations in Memphis. Everyone spoke politely and wished me a good day. The outdoor seating is a really nice addition too. I don’t see much stuff like that at other locations even outside of Memphis like Germantown, Collierville, etc“

“I normally order from here when the family and I decide to order out.
I've never ran into a issue besides little things like not adding cheese to a order. Tonight I decide to order through the MD app and my money was taken but no order placed. I tried to call the restaurant and the line is disconnected. How do you make so much money yet can't afford to pay your phone bill? I think I'll keep my distance now. FYI I don't blame the employees I blame the owner he/ she must be a real gem“

“Coffee was good and hot! But a couple of times, I visited the lids were not too secured. Just make sure before leaving the drive thru.

Parking: Hack Cross and Winchester Road

Kid-friendliness: High chairs/toys with meals

Wheelchair accessibility: Couple of parking spots for and wheelchair accessible ramps like sidewalks“

“My review is based solely off of the morning crew and today's experience. AJ (female at the first window) was outstanding today and made my day with her bubbly personality, Ms. Jo (or Jones) is ALWAYS so pleasant at the 2nd window...and also want to shout out another young lady who normally works morning shift (brown skin with her nails always done) always great customer service. In a world full of people who don't value customer service, I really appreciate these 3 ladies for showing up and unknowingly being a blessing to others by simply being kind!!! It goes a long way and I hope this review reaches whomever it needs to so they will know.“

“Went to get a combo and a 4 for $5
Had my sandwiches but no fries.
Went back for fries they gave me 2 small fries with literally 6 fries in each container or fries sleeve, not sure if the name.
Very poor customer service.
But I called the site manager and she was wonderful and understanding“

“I don’t know who was on staff yesterday 1/22/2021. But I went around 3pm and when I say fresh. My fries my quarter pounder to the sweet tea. My kids chicken nuggets were even fresh. I’ve visited this place a few times. But please keep these people y’all yesterday around 3! On staff baby worth my bucks and the service was great.“

“The Macdonalds with the best order delivery times I have traveled to different Macdonalds in the state and out of state and this is the best I have visited for its freshness in the food and how well it is executed the place has some negative reviews a few years ago like any other place, but I can say that it has improved a lot lately“

“I come to this location some mornings on my way to work. Most times my food is hot and fresh using the drive thru usually before 6:40 am. The service is usually quick but depending on who is working the customer service from some of the workers is just handing out your food. I always say thank you and most of the time no response. There is one young lady there some mornings at the first window who has great customer service she smiles and says thank you. I will be sure to ask her name so she can get the proper credit. I use door dash often for lunch too.“

“It's decent. food was ready within seconds of ordering .place was clean inside, but it was a dump outside. Has truck parking if you're early enough or bobtailing can get pretty tight after 8 pm, so try to get here early if you're a “

“I absolutely love this location in Frayser. Not only are all the workers well-rounded and attentive, but they genuinely care about their customers. When I order through Uber Eats, they go the extra mile to protect their bags, unlike other places in the area such as Wendy’s or Church's Chicken, which do not secure their bags properly. McDonald's ensures that their bags are securely sealed, providing not only quality food but also a sense of safety and protection. I truly appreciate this level of service at this location and hope they continue their excellent work. Kudos to the manager for maintaining such high standards!“

“I rarely sit at McDonald's for breakfast, but my husband and I stopped to grab those delicious steak bagels, and the customer service was absolutely AMAZING!! I didn't catch the managers name, but he was moving around like a gale wind force delivering orders to cars, tables and the front counter. Kudos to the entire staff. BIG SHOUT OUT TO THE MANAGER MAKING EXPERIENCES PLEASANT. We will definitely be returning.“

“I had an online order to pick up on Summ6I arrived and was told they didn't care how I ordered my food I wasn't getting served because they weren't going to open, I told the lady I have already paid and can't cancel it because the app doesn't allow 6. I was frazzled came here and the staff couldn't help me cancel but I was served they were nice and 5calmed down.“

“Very quick and convenient very clean bathrooms floors and all lots of parking places even for handicapped and disabled people !!!!!

Parking: Unlimited spots to park very convenient ?

Kid-friendliness: Have activities for kids to play are the parents or whoever they're with can order the food peacefully with comfort

Wheelchair accessibility: Wheelchair accessibility and any other disability people they welcome each and everybody as soon as you come through the door !!!!“

“After a certain time, the ice cream machine is down. Sometimes, I need that late night sugar fix, and a pie just won't do. Other than that , my experiences vary but overall ,we keep coming back.

Plus, the app isn't too bad either.“