“Greeted when I walked in, I wish I got the baristas name, but he was super attentive, polite and patient, didn't felt rushed like at most locations. I got a tea and it was shaken! Most of th3 time, I've noticed my teas don't get shaken, and I'm always too nervous to ask for a remake. Thank you sir! You are amazing!! 👏 👏 👏“
“Been getting settled into the Dallas Fort Worth area recently and decided to give this Starbucks a try one morning. Had a pretty good experience, the person at the counter was super nice and my drink didnt take long at all. Coffee tasted great and they actually made it how I asked which doesnt always happen lol. The store was clean and had a nice laid back feel to it too. Pretty happy I found this spot, probably gonna become one of my regular stops around here.“
“I always love this Starbucks! Derek and JRob are always so kind and remember my order! One time they accidentally ran out of my usual ham and cheese croissant after I had ordered, and JRob replaced it with something else they knew I would like (after asking me of course!). Awesome customer service.“
“Very nice service from the moment I walked it was very late and they were cleaning up to close and I didn't expect the big welcoming and smiles usually most business even if there's still 20mins left to closing they make you feel uncomfortable but not here ty.“
“This location is my FAVE! The entire staff greets you with a smile and they are genuinely the nicest. For us regulars, they know your drink and make ever visit special. It is such a great way to start your mornings! I apprecIate their hard work everyday. Highly recommend to stop in.“
“Today I was having a horrible day but decided to stop at starbucks anyway. The Barista kerby was so nice to me it made my day. They offered me a free coffee refill and brought it to my table and asked me if I was doing okay because she noticed something was wrong. It's refreshing knowing there's still humanity in this world.“
“Came through the drive thru on 7/3 at 7:45am and the energy was HIGHHHH! Shay on the speaker was very cheerful and kind and Kendrick at the window was quick & energetic! Every single employee inside had a smile on their face and my order tastes great! 10/10 for this location :)“
“I came in just for some Egg bites and coffee, and the barista asked if I want the egg bites crispy.
I didn’t even know that was an option at ALL so I said yes
He brought brought it over to me himself and told me: “It’s my best work.”
It was indeed: Crispy work.
10/10 customer service. Stands out from the other Starbucks I go to.“
“The staff here are incredibly friendly and welcoming, creating a much better atmosphere than other Starbucks shops where you can overhear baristas gossiping about customers or commenting on their drink orders. Everyone is treated with kindness and respect, which makes the experience feel genuinely inviting. The interior is also beautiful. The recent redesign looks fantastic.“
“Best in town!!!
Something else indirectly related to this business, security guard on duty walking around harassing people and taking pictures of people and their cars on parking lot???
Today he was threatening me and my friend for smoking 100 feet from building saying that he will call police and towing to get rid off our cars???This gentleman was African American about 4 feet tall probably retired and working part time security job,
Very unfriendly and unprofessional behavior, this gentleman should not be interacting with people he is unfit for any job that requires conversation!!!!
Updated 12/21/2025;
Just to be aware of this parking in front of Starbucks and generally the whole parking in this area;
I am seeing daily they towing cars from this parking for ridiculous reasons and they are really aggressive when they towing cars, they will definitely damage your car,
New sign posted explaining that they can tow your car for any reason whatsoever ( pics attached) , security guard enforcing this is just wrong guy for this job, treating customers/visitors as criminals!!!!“
“Something I like about Starbucks is that it is reliable. No matter where you go to a Starbucks anywhere in the world, you can get your favorite drink and it will taste like home. The baristas are friendly and informative and if there is something wrong with your food or drink, they will happily fix it. You can't beat that for service.“
“Good evening Louvdas and Lea made my morning with their kindness plus sweetness towards myself and family as if a cup of Starbucks coffee doesn’t already do that for us.
The establishment was very clean the staff was very welcoming. This was my first time going there, I just so happen to be in the area ,because of my experience with them I will be back.
Thank you, I will be back“
“There are very few places like this one every time I come here it’s always convenient and consistent, the staff, atmosphere, everything about the place is welcoming. This time my jaw is dropped a wonderful barista named Lilly had made the best frap I had ever had this place is definitely top 10 Starbucks in DFW area 10/10“
“This is the best Starbucks in Dallas! This store is always clean and service is impeccable. The most important shift (morning) is ran with quality by its manager. The evidence is clearly displayed in the service. I highly recommend this location for anybody interested in top notch service.“
“I cannot begin to describe the amazing customer service that Lakia provided, always greeting me with a beautiful smile, the store superb, the coffee to another level, this store it’s not just another Starbucks, it’s an experience waiting to happen, it’s as if the Disneyland and coffee had a baby.“
“Normally go to this location because they usually mess up my order. But today I stopped by and Sebastian did a really good job with customer service and getting my order right I just wanted to leave a review and give a shout out to him for doing a great job.“
“Impressed by how clean this Starbucks was, and even more by how friendly the staff were. On my way out, I waited over 10 minutes to use the men's restroom since someone was already inside. A staff member noticed and offered to let me use the ladies' restroom in case it was urgent. Such a thoughtful gesture! It was a huge relief. Thank you!“
“This is hands down one of my favorite Starbucks, primarily due to the staff, they are amazing, Alana, and Ethan, sunny and Gilbert. They all make my day every time I go in there, they know exactly who you are. They say, hello, they're friendly. They remember your order by heart and half the time. Have it done before you even make The order of the line, it's a great starbucks.“
“Lisa was so incredibly helpful today and I couldn’t be more grateful. I had a large order including a number of travelers, cups, napkins, milks, etc. that I had to carry to a hotel and she spent extra time putting everything in bags for me to make it so I could do it in one trip. Thank you!“
“I stopped by this Starbucks recently and had a really lovely experience. I ordered the Iced Vanilla Protein Latte and it did not disappoint - smooth, creamy, and perfectly balanced, with just the right amount of vanilla sweetness. It was so refreshing, and the extra protein made it feel like a treat I could enjoy without the guilt. The espresso underneath was rich and well-pulled, so the whole drink tasted like it was made by a barista who truly cares about the craft. The staff were warm and welcoming from the moment I walked in. My order came out quickly, and the barista greeted me with a smile and made sure it was made just the way I like it. The store itself was clean, bright, and comfortable, with plenty of seating - a great spot to relax or get a little work done. Overall, this location gets everything right: friendly service, a cozy atmosphere, and consistently great drinks. The Iced Vanilla Protein Latte has quickly become one of my favorites, and I will definitely be back. Whether you are grabbing a quick drink on the go or settling in to relax for a while, this place makes you feel right at home, and the consistency from visit to visit is exactly what keeps me coming back. Highly recommend to anyone in the area looking for a reliable coffee stop!“
“As soon as I arrived, I first visited this place to buy a City Cup. The workers were very friendly, and the female employee had been to Korea and spoke Korean very well, so she was friendly! It felt great to be welcomed so warmly from my first visit to Dallas!“
“Citlaly and Paloma made my day! They were unfortunately out of an item that I asked about and they extended the utmost warmth and kindness. This is why this Starbucks is my go to. You don’t find this level of customer service anywhere nowadays! So happy!!!“
“The place looks completely different from the other branches, almost like an old-style design, but the service was outstanding. The coffee was exceptional, and the aroma in the shop was impressive.
After tasting it, I could tell it was made with real skill. I also ordered something to go with the coffee, and it was delicious. I'll definitely visit this branch again whenever I'm in the area.“
“I just wanted to give a s/o to Jay and Vianney . Jay always gives excellent customer service whether he’s making coffee or at the register . He suggested anew drink today and I love it . Vianney is always charismatic and has great energy no request is too big So grateful to experience good service“
“SERVICE WAS FAST...especially for a Sunday weekend. Lines here tend to be big on weekends. Food and drink were well prepared. Service was also friendly and curious. I did not have any problems withy order. This was a shopping mall type atmosphere with lots of people bit there was plenty of seating within the cafe to enjoy my drinks and bannana bread. It is a very visual atmospheric type.“
“Pro: Our drinks were good.Con: We wanted to dine in but they were allowing a dirty homeless guy to just hangout inside the coffee shop so we left because this made us feel uncomfortable.They ask for your name but do not call it when your order is ready so you have to be sure to watch the counter so no one picks up your order.“
“I order the same thing via the app every morning and grab it on my way to work. The workers never fail to greet me by name when I walk into the building!! I never have issues with my order being on time. The one time there was a glitch with the system yesterday, they saw me park and had my order pulled up on the ordering system and already made by the time I walked inside! It’s a busy location, yet they never fail to say hello to me. So happy that this is my local Starbucks!!“
“Luke always gives us outstanding customer service at this location it was the service with a smile and is always happy to see us me and my sister.
He would make a great manager for you please recognize him for his outstanding service.
My best,
RZ“
“I have come to this location often (it’s conveniently located in target). Service is always fast and staff is kind. Cake pops and cookies my kids were happy with. No complaints at all from this location. I always order from here with my target pickup and they are always spot on! I highly recommend.“
“Super friendly Staff😁 They had a order person(whom took our order in the drive-thru) Our Vanilla Bean Fraps were yummy 😋 but the lawn service guy was blowing stuff everywhere as we were pulling up to the pick-up window 🤦🏾♀️ My husband asked him to stop at least until we got our drinks bc it unsanitary 🤨 The cashier apologized even though it wasn't her fault(very courteous of her)“
“Starbucks Oak Lawn is hands-down my favorite Starbucks in Dallas — and that’s entirely because of Raquel and her incredible team.
From the moment you walk in, you’re greeted with genuine smiles, positive energy, and a level of customer service that feels rare these days. Raquel runs this store with heart, excellence, and consistency — you can tell she truly cares about her customers and her staff. That energy trickles down to every single barista.
Whether it’s a busy morning rush or a calm afternoon coffee run, this team gets it done with speed, accuracy, and kindness. They remember names, favorite drinks, and they always go the extra mile to make you feel seen and appreciated — not just another order number.
This Starbucks isn’t just a place to grab coffee… it’s a little bright spot in your day. If you’re anywhere near Oak Lawn, this is the location to go to. Raquel and her team deserve all the recognition — they are absolute stars. ☕️✨“
“Sara is manager for good reasons. She is clearly sharp, competent , with fantastic people skills. I enjoyed my interaction with her at the drive-through window with her exhibiting a great sense of humor as well. I look forward to coming back when I roll through that particular region of Dallas once again. Rock on, sista. …“
“This has to be one of the best locations all across DFW area. The staff are so friendly and courteous. They know me and they know exactly how I like my drink. Plus they always greet me by my name when I walk into the cafe. They have an excellent crew at this location.“
“Obviously, being in the heart of an airport, they are extremely busy. Expect a 10+ minute wait for your order. Most people get frustrated since they order right before their plane is boarding.That being said, my orders are made correctly and the employees are friendly. I do think the pricing is a bit more expensive than traditional Starbucks.“
“The service here is excellent!!! I ordered something and wasn’t too sure if i liked it. I am not one to speak up when i don’t like something since i was the one to order it but our barista noticed me slowly drinking it and asked if i liked it. I told her i did (obviously not too convincingly) and she offered to add some stuff to it. She did and it was sooo good after! Thank you for your attentiveness and
Kindness!“
“What you expect from most Starbucks.
Cute seating area.
Nice staff.
Pretty consistently sweet drinks.
Located conveniently along a busy strip of a shopping district. Nice place to get away from the heat.
My rating 4.4“
“The employees are ALWAYS, ALWAYS courteous, friendly, and obliging at THIS location. 4 out of 5 times they make it EXACTLY as you have rquested. No long waits. I'm usually in and out in under 3/4 minutes and that includes waiting in a very short line after other clients. I LOVE, LOVE this location. The only thing that I don't like is having to park, get out and go in. If this was a drive through, this location would be a perfect FIVE! AND A PERFECT TEN!!!“
“I’m absolutely in LOVE with Starbucks. Their friendly and quick service definitely stands out in the best way possible. I also love how they have stores almost everywhere in the world so you never have to worry about not having your coffee.“
“Super quiet and chill vs the club-like atmosphere across the way at Ascension Coffee. So you can actually think/work like you know, what coffee shops were built for. ? Not to take away from the staff however, which was great and very friendly.“
“Let me tell yall one thing, that black girl and that Hispanic boy on them tuesdays gon get it done for ya, and quick!! Lotta these reviews don’t realize maybe they’re just asking dumb questions making their own day bad, but I had an amazing experience! I ordered a white mocha for my daughter and I and they had it done by the time I finished paying, the girl chatted me up and we had a good laugh! The Hispanic man taking my order was also very sweet and attentive. Will definitely be coming back because of them.“
“Not a fan of the store inside a grocery store concept but, when you need a bucks you need a bucks. It's usually not to busy, service I pretty good and this particular atmosphere was Target. I has some seating if you wanna sit for a bit.“
“I love coming to this Starbucks and seeing Sammy that works here at this location. Sammy is 👏 amazing! I love his personality, he goes above and beyond to make sure that the customers that enter that door leaves with a smile and is pleased. Sammy suggests new beverages for customers to try, and he serves us ice water to keep us cool from the heat. Sammy is just so helpful, kind, and compassionate. He always has the beautifulest, brightest, and biggest smile on his face! I come to Starbucks for the coffee. But I also come to see Sammy. He is so friendly so warm, and so understanding; and he keeps the place clean. I love the atmosphere. I love his hospitality and I love his customer service. This Starbucks gets 5 stars all the way. Thank you, Sammy! I appreciate all that you do. And thanks for being the best part of Starbucks. See you soon.
Blessings 😃“
“This location is definitely a 5/5 🌟’s, hands down!
Friendly barista and manager whom are happily greeting and accommodating customers so they don't miss their flight.
I believe the gal who went above and beyond this morning was Lindsey. Appreciate your fast/friendly service, thanks for helping me catch my breakfast, and flight.
I'll definitely be back, Terminal-E Starbucks. 🙌“
“I recently had a genuinely excellent experience at the Starbucks located at 7804 Forest Ln in Dallas, TX 75230. This location maintains a strong overall rating, which is well-deserved based on my visit. The atmosphere inside is wonderfully inviting; I found the seating comfortable and the entire space clean and well-maintained, creating a perfect environment whether you are looking for a quick break or a spot for an afternoon of work.
The staff were both professional and welcoming. The service was notably efficient—my order was taken promptly, and the barista who prepared my drink was very attentive to detail, ensuring everything was perfect. I tried the fantastic Iced Matcha with Banana Cream and Protein, and it was prepared flawlessly. The taste was a perfect harmony between the earthy matcha and the subtle, creamy banana sweetness, providing a satisfying and refreshing boost of protein that sustained me throughout my busy day. This is definitely a drink I’ll be ordering again!
In addition to the excellent drink, I appreciated the convenient location and the consistent commitment to quality. If you are in the North Dallas area, I highly recommend this Starbucks. They clearly prioritize both speed and product quality, making it a reliable and pleasant choice.“
“I just moved up here a few months ago, and this location has become my daily stop in the mornings prior to work. I absolutely love Matthew! He has such an upbeat energy, greets customers by name, and already knows the regulars orders, making the drive thru line move exceptionally well. This location stays busy in the am. I hope he becomes manager one day.“
“As always, Starbucks coffee is the best! Great fast service. However, the picture from Pinterest was way off. Probably some picture from the West Coast. This location is inside the World Trade Center building. It has a small sitting area only.“
“I had a fantastic experience at this Starbucks location, all thanks to the incredibly sweet barista working the counter. I walked in completely undecided and overwhelmed by the menu, but instead of rushing me, she was patient, welcoming, and took the time to ask what kind of flavors I usually enjoy. She ended up suggesting a drink combination I never would have thought to order myself, and it was absolutely excellent—perfectly balanced and exactly what I needed. It’s rare to find such genuinely kind and attentive customer service, and her stellar recommendation completely made my morning!“
“Best Starbucks the workers are usually very nice your order will be right every time and they will always make it good!!! But if u want a quiet place to sit and eat or lock in then don’t go from 4-5:30 ish on a weekday but overall best place please go 10/10“