“I always love this Starbucks! Derek and JRob are always so kind and remember my order! One time they accidentally ran out of my usual ham and cheese croissant after I had ordered, and JRob replaced it with something else they knew I would like (after asking me of course!). Awesome customer service.“
“The baristas here are amazing!!!😇 I was having a hard day and they made it so much better 💗💗and this is why I keep coming back to this location! I even dropped my wallet and the barista SPRINTED 🏃♀️🏃♀️💨💨 TO MY CAR SAVING MY LIFE!!!! I love this location more than my own cat 🐷 (Google Reviews don’t tell my cat)! 🫠😻😻“
“Had the best experience this morning with your barista, Shelby!! One doesn’t find this level of hospitality very often anymore. She’s got that “old school” hospitality vibe and it makes all the difference! Yvette Trejo: Nice Team!! ⭐️ ⭐️ ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️ 10 stars!!“
“Best in town!!!
Something else indirectly related to this business, security guard on duty walking around harassing people and taking pictures of people and their cars on parking lot???
Today he was threatening me and my friend for smoking 100 feet from building saying that he will call police and towing to get rid off our cars???This gentleman was African American about 4 feet tall probably retired and working part time security job,
Very unfriendly and unprofessional behavior, this gentleman should not be interacting with people he is unfit for any job that requires conversation!!!!
Updated 12/21/2025;
Just to be aware of this parking in front of Starbucks and generally the whole parking in this area;
I am seeing daily they towing cars from this parking for ridiculous reasons and they are really aggressive when they towing cars, they will definitely damage your car,
New sign posted explaining that they can tow your car for any reason whatsoever ( pics attached) , security guard enforcing this is just wrong guy for this job, treating customers/visitors as criminals!!!!“
“Very nice service from the moment I walked it was very late and they were cleaning up to close and I didn't expect the big welcoming and smiles usually most business even if there's still 20mins left to closing they make you feel uncomfortable but not here ty.“
“My favorite Starbucks!!!❤️ I hope the weekday morning crew knows how wonderful they are. It may seem simple to some, but these beautiful people always start my day on the best note, whether it’s a sweet compliment on my nails or telling me to drive safe on my way to work. Little things like that truly make a difference in peoples’ days. Along with pouring DELICIOUS drinks (my fav is the shaken espresso with coconut milk and white chocolate mocha), these baristas are pouring positivity and love into their customers. I truly hope Starbucks corporate knows how lucky they are to have such incredible people working for them.“
“Something I like about Starbucks is that it is reliable. No matter where you go to a Starbucks anywhere in the world, you can get your favorite drink and it will taste like home. The baristas are friendly and informative and if there is something wrong with your food or drink, they will happily fix it. You can't beat that for service.“
“I come to this place every week to wait for my kids to finish their art class on the same block. The place is always welcoming and service is always great. One time my daughter ordered a pop and the barista offered one for me too for free. These little gestures mean a lot and we really appreciate it!“
“This location is my FAVE! The entire staff greets you with a smile and they are genuinely the nicest. For us regulars, they know your drink and make ever visit special. It is such a great way to start your mornings! I apprecIate their hard work everyday. Highly recommend to stop in.“
“There are very few places like this one every time I come here it’s always convenient and consistent, the staff, atmosphere, everything about the place is welcoming. This time my jaw is dropped a wonderful barista named Lilly had made the best frap I had ever had this place is definitely top 10 Starbucks in DFW area 10/10“
“After a run where I overdid it and was feeling like I might drop I popped in for a cup of water so I wouldn't faint. Emma was so kind and helpful and rushed to get me water. I bought a cookie to fuel me for the rest of the way home, but wanted to give a shout out to Emma for being such a great representative of the company. Thank you Emma!“
“I usually don’t write reviews for Starbucks, but I must say the team in this establishment is absolutely fantastic (from the manager to barista). I usually come here to do work for a couple of hours a day, the team is very welcoming, they go above and beyond to help and ensure every customer gets their order on time and exactly what they order. They set a very high standard of customer service, they should be a model for all Starbucks around the country.“
“This is hands down one of my favorite Starbucks, primarily due to the staff, they are amazing, Alana, and Ethan, sunny and Gilbert. They all make my day every time I go in there, they know exactly who you are. They say, hello, they're friendly. They remember your order by heart and half the time. Have it done before you even make The order of the line, it's a great starbucks.“
“visited this location today, and my dubai chocolate mocha matcha was delicious! 🐺 However i will admit i was a bit scared… what is that monkey doing there? And….why does that cat have no ears? How did that seagull even get on his head? How did they even stand still long enough to take that picture..?“
“Lisa was so incredibly helpful today and I couldn’t be more grateful. I had a large order including a number of travelers, cups, napkins, milks, etc. that I had to carry to a hotel and she spent extra time putting everything in bags for me to make it so I could do it in one trip. Thank you!“
“I cannot begin to describe the amazing customer service that Lakia provided, always greeting me with a beautiful smile, the store superb, the coffee to another level, this store it’s not just another Starbucks, it’s an experience waiting to happen, it’s as if the Disneyland and coffee had a baby.“
“Hey everyone!! The coolest thing you can do when you walk in this place…When all of those amazing young people say “Hello, Welcome In” “Good Morning” etc…. SAY Thank You!!!! At least mumble a reply….I come here of course for my Tall Pike with steamed half and half…But I even more for the service!! Some places don’t even look at you when taking your order…that’s my rant…let’s be Human Folks!!“
“I have being coming to this location for over a year. The store is always impeccable, the service is always top of the line.. Today I ordered the honey-mint tea it was amazing..Savannah, Ruth, Roxie, Yahlonda were very attentive, kind and always, greeted me with a smile 😊.They taken care of the lobby with the, same care and acurrncy as they do the drive- threw😊 I will definitely return for my tea and as well as my coffee. The experience is one of a kind, it's Devine 🩷💖“
“I just wanna take the time out real quick and give Michelle a shout out! My daughter ordered beverages and she meant to place it as a DoorDash order instead it was a pick up! Yup big mistake so she placed it at 1pm I’m getting off at 2 I go in to see what can be salvaged and told Miss Michelle she can toss one of the frappes because it was no good (NOT THERE FAULTS) and instead she offered to remake both of them and with a genuine smile! That made my day! She went above and beyond! Thank you again Michelle for your kindness and hospitality!!❤️“
“I stopped at this beautiful Starbucks before church, and Carling and April were very kind and attentive. My coffee was right on point and Carling and April greeted me and other costumers with smile, and treated me and every single costumer like if we were VIP..They go out of their way to give each costumer the best and beautiful Starbucks experience. I will definitely be coming back to this beautiful and wonderful location..😇“
“As soon as I arrived, I first visited this place to buy a City Cup. The workers were very friendly, and the female employee had been to Korea and spoke Korean very well, so she was friendly! It felt great to be welcomed so warmly from my first visit to Dallas!“
“I just wanted to give a s/o to Jay and Vianney . Jay always gives excellent customer service whether he’s making coffee or at the register . He suggested anew drink today and I love it . Vianney is always charismatic and has great energy no request is too big So grateful to experience good service“
“This Starbucks location really came through, especially for such an early visit at 5am. I ordered a chai with soy milk and it was made perfectly: smooth, consistent, and exactly what I needed that early in the morning.
The service was genuinely great considering how early it was. The staff was friendly, quick, and still had a positive attitude even during the early rush near the airport. The store itself was also very clean and well kept, which stood out given the time of day and traffic.
Overall, it was a simple stop, but everything was done right: good drink, good service, and a clean space right when I needed it most before heading to the airport.“
“The service here is phenomenal. Aside from their tireless work and dedication to deliver orders steadily and quickly, the staff is overall friendly and professional. I will continue to go out of my way to come specifically to the Starbucks in the galleria for the amazing service they always provide.“
“I had a wonderful experience at this Starbucks location. The staff was incredibly friendly and welcoming, making me feel comfortable from the moment I walked in. My order was prepared quickly and exactly as I requested, and the coffee tasted fresh and delicious. The atmosphere was clean, cozy, and perfect for relaxing or getting some work done. I also appreciated how well-organized everything was, even during busy hours. Overall, this branch stands out for its excellent service and warm environment — I’ll definitely be coming back!“
“Pro: Our drinks were good.Con: We wanted to dine in but they were allowing a dirty homeless guy to just hangout inside the coffee shop so we left because this made us feel uncomfortable.They ask for your name but do not call it when your order is ready so you have to be sure to watch the counter so no one picks up your order.“
“I have come to this location often (it’s conveniently located in target). Service is always fast and staff is kind. Cake pops and cookies my kids were happy with. No complaints at all from this location. I always order from here with my target pickup and they are always spot on! I highly recommend.“
“The place looks completely different from the other branches, almost like an old-style design, but the service was outstanding. The coffee was exceptional, and the aroma in the shop was impressive.
After tasting it, I could tell it was made with real skill. I also ordered something to go with the coffee, and it was delicious. I'll definitely visit this branch again whenever I'm in the area.“
“Sara is manager for good reasons. She is clearly sharp, competent , with fantastic people skills. I enjoyed my interaction with her at the drive-through window with her exhibiting a great sense of humor as well. I look forward to coming back when I roll through that particular region of Dallas once again. Rock on, sista. …“
“This has to be one of the best locations all across DFW area. The staff are so friendly and courteous. They know me and they know exactly how I like my drink. Plus they always greet me by my name when I walk into the cafe. They have an excellent crew at this location.“
“Kristy is amazing and fast and on it always!They are always busy but they handle about a hundred people per minute all with great customer service and never any errorsIf Kristi could over see the banking situation I would feel better about the world. Seriously“
“Super friendly Staff😁 They had a order person(whom took our order in the drive-thru) Our Vanilla Bean Fraps were yummy 😋 but the lawn service guy was blowing stuff everywhere as we were pulling up to the pick-up window 🤦🏾♀️ My husband asked him to stop at least until we got our drinks bc it unsanitary 🤨 The cashier apologized even though it wasn't her fault(very courteous of her)“
“There’s a young man that works there. His name is Aaron. He is so exceptional. I was not going in there for a while because the service to me was just so unprofessional and I have spoke about it several times, but since working with him, it’s not just me everyone that comes in contact with him is very happy about their service and their drinks he goes above and beyond for the customer to make us feel welcome and wanted thank you Aaron and much love to you.👍🏽🤗💜“
“Starbucks Oak Lawn is hands-down my favorite Starbucks in Dallas — and that’s entirely because of Raquel and her incredible team.
From the moment you walk in, you’re greeted with genuine smiles, positive energy, and a level of customer service that feels rare these days. Raquel runs this store with heart, excellence, and consistency — you can tell she truly cares about her customers and her staff. That energy trickles down to every single barista.
Whether it’s a busy morning rush or a calm afternoon coffee run, this team gets it done with speed, accuracy, and kindness. They remember names, favorite drinks, and they always go the extra mile to make you feel seen and appreciated — not just another order number.
This Starbucks isn’t just a place to grab coffee… it’s a little bright spot in your day. If you’re anywhere near Oak Lawn, this is the location to go to. Raquel and her team deserve all the recognition — they are absolute stars. ☕️✨“
“I was shocked at how NOT busy it was. Now I know which one to go to if im trying to grab a coffee quick around forest skillman. Cool employees too. Sometimes u get the bougie uppity types. I dont stop here to be seen or chill lol some of these r like that in Dallas honestly.
Same quality n taste. Good coffee. I went on a Holiday weekend and they were all mellow and handling biz. Like 4 min and out of there. Parking is wide open too cuz theres nothing else going on in this strip. Def going to be my go-to when I am in the area.“
“I had a horrible morning with my car breaking down right in front of Starbucks.
You don’t see kindness much in the world these days, but truly the baristas went out of their way this morning to make me feel noticed and cared about. I will be going to this Starbucks moving forward and can’t tell you how much it meant to me this morning.“
“Please forgive me for I forgot the young beautiful African-American woman's name that served me around 8pm on 5/17/26, but she was AMAZING. She gave me details about the new Horchata Frappe that I wanted to try and was hesitant. Talking to her made me more confident in trying the new beverages and to my surprise, she was right. She even made it extra special by adding a little caramel to it which blew me completely out the water. I will most DEFINITELY come back to this Starbucks location and order my new fav... As long as it's available, lol. Thank you young lady for providing excellent customer service and making my day. I greatly appreciate you and wish there were more people in the world like you.“
“Nice location - on a $3 day, it’s going to be tricky to park and move around bc they are building next door - so set your patience up before you go. I just don’t love the coffee any more - but their treats and a great place to meet or study - lots of great seating and natural sunlight!“
“Not a fan of the store inside a grocery store concept but, when you need a bucks you need a bucks. It's usually not to busy, service I pretty good and this particular atmosphere was Target. I has some seating if you wanna sit for a bit.“
“The employees are ALWAYS, ALWAYS courteous, friendly, and obliging at THIS location. 4 out of 5 times they make it EXACTLY as you have rquested. No long waits. I'm usually in and out in under 3/4 minutes and that includes waiting in a very short line after other clients. I LOVE, LOVE this location. The only thing that I don't like is having to park, get out and go in. If this was a drive through, this location would be a perfect FIVE! AND A PERFECT TEN!!!“
“This is a Starbucks inside of the Tom Thumb at this mixed use building but I did that they had a lot of seating. We actually mistakenly set a business meeting here thinking it was a full Starbucks. They have a small restaurant bar attached that connects to the Starbucks area and they were so gracious since it was morning and not open yet to let us do our meeting here.We had our meeting and were able to be productive working here for a few hours. The wifi worked well and the noise levels were probably less than a typically Starbucks. If I’m in the area again and need a spot to work I would go back here.“
“Good service and the staff was very friendly. While I was there, there was not a line and the barista held a nice conversation with me. This location is inside the grocery store so there is no drive-thru. You'll have to come inside the store to get your order.“
“Good coffee and good service. The only thing we need is more baristas so we don't have to wait so long. Sometimes there's only one barista serving, and you don't always have time to wait that long. Target or Starbucks should be more considerate of the workload they assign to their employees.“
“This location is definitely a 5/5 🌟’s, hands down!
Friendly barista and manager whom are happily greeting and accommodating customers so they don't miss their flight.
I believe the gal who went above and beyond this morning was Lindsey. Appreciate your fast/friendly service, thanks for helping me catch my breakfast, and flight.
I'll definitely be back, Terminal-E Starbucks. 🙌“
“Obviously, being in the heart of an airport, they are extremely busy. Expect a 10+ minute wait for your order. Most people get frustrated since they order right before their plane is boarding.That being said, my orders are made correctly and the employees are friendly. I do think the pricing is a bit more expensive than traditional Starbucks.“
“Love my STARBIES! Christina here is phenomenal. While working on some things from my phone this am, she kindly comes by with a lovely holiday sample drink and it’s well appreciated. Thank you for your amazing customer service. Will sit here a bit longer to enjoy. Blessed holidays all!“