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“I love this restaurant friendly people good food good service. I love Silvia Coyote she so sweet so kind she a good lady every time I come here to eat . She always smiles and happy make my day so happy and she always make me laugh . I want a big boss keep her we need someone like her for good customers service food. .thanks you Jack in the box good ?“
“LOVE THIS PLACE.ITS CLEAN.MANAGER IS ON HIS GAME.THE STAFF WENT OUT THEIR WAY FOR MY SERVICE.WOW..FOOD IS 5 STAR 🌟. THANK YOU SIR AND STAFF FOR YOUR BUSINESS. WISH MORE JACK IN BOX PLACES WERE LIKE THIS ONE.FINALLY..GOOD SERVICE AND EXCELLENT ATTITUDE. THANK YOU.DAVID,YOU,MADE MY DAY!!! 👍 👌P.S GUVE THIS MAN A RAISE..HE LIKE NO OTHER OUT THERE...5 - STAR SERVICE!!“
“My FAVORITE Jack in the Box in all of Houston...🤠
Special orders, like extra cheese and extra tomatoes or extra crispy fries or double egg breakfast burritos, No Problemo...😎
Friends with many of the staff, cooks, and managers for years...😁“
“Well with me not being much a morning person. I was getting annoyed of explaining what i wanted too the first casher.
Mrs. DAYANA saw me getting agervated and took over taking my order. I dont know if she is a manager or not but i can tell she can be good at being a manager she was very explaining didnt mind answering questions. She knows how too change her langauge for spanish too english really good.
Shout Out To DAYANA!!!“
“We treated the Grandz and their lovely Mom to lunch on a budget (coupon deals) and everyone got their full...smiling but it was only because the entire crew and the manager on duty that made our first visit for us soooo Googl worthy and to just mention the incredible care they gave us while there. I didn't want to take pics but our orders were correct, on time and Jack yummy gooood....and yassss I had to write about them to the world with this review in grand style. They were so amazing, engagingly polite and quite knowledgeable indeed and we highly recommended everyone drop by and show them love because they truly deserve it!!!
Great job guys great job!!!!!!“
“Friendly and reliable service food was served fresh and straight off the grill and out of the fryer
Vegetarian options: Salads are fresh
Kid-friendliness: Drive thru service is kind and patient
Parking: Two handicapped parking over 15 parking spaces
Wheelchair accessibility: Wheel chair exceesable no push to open door though“
“All of the employees are great,, friendly courteous and professional. The young man taking the order is very knowledgeable and professional. H
I hope to see him in a managerial position soon. I thought I misplaced my wallet. I had changed out of my Sunday clothes. They were patient with completing my order. We ordered all of the trimmings / odds and ends. Very fresh and prepared exactly how we ordered. The kitchen staff is awesome, they are very professional and contributed to the overall dinning experience. My son asked for more ranch. I was prepared to pay a surcharge like other establishments. Including other Jack in the Box.
We will definitely be coming back soon.“
“What can be said about Jack that hasn’t been saidFood is okayOptions are plentyNow for me the ice coffee is to die forAnd breakfast all day is a great option for all the late bloomers who like breakfast at noon like myselfPrices are okay and the value menu is bit lackingPlenty of lunch or dinner optionsThe curly fries are by far the stand out itemBut who else serves egg rolls and white rice plate?The new Redbull drinks are a great add on“
“This jack in the box is on Dixie farm rd. and highway 3 . The best tacos I have ever gotten at jacks. Stuffed peppers perfect and the churros are so good . Enjoyed it all and the dr.pepper !! I would drive there again for how good and fresh food was .“
“This store is amazing. Today I went and got hot fresh food but the best part is the way this store is run. TyAndrea at the window had a huge smile she is so nice and just makes you enjoy the visit. This store has the best employees they are always so nice chatty and and look happy to be there. I love it. This kind of customer service has been lost at most other stores but not here. I also had no lettuce on my tacos and as usual they pay attention and always get my order right. The food is hot and fresh and the service is top notch.
FIVE STARS TO THE EMPLOYEES AND THE MANAGEMENT YALL ARE DOING AN AMAZING JOB.“
“Matthew, the cook was on points. He was killing it with his looks girls. I don’t know if he’s got a girlfriend, but he hit his Jack-in-the-Box on York now let’s move onto my l other girl Brianna is the most beautiful and very respectful young woman. Please give her a raise. Her establishment is on point baby. Let me talk about my little baby over here. Mariah was sweeping and cleaning and very, very, very respectful I love the service the atmosphere the food very very good people. Please give them a raise and please let other people know that they are good people. Thank you for having people like this. Added establishment on York. Thank you thank“
“My recent stop at Jack in the Box was satisfying, especially with their cheeseburger on the menu. The cheeseburger was juicy and flavorful, with melted cheese oozing out from every bite. Despite its fast-food setting, the burger tasted surprisingly fresh and satisfying. The service was quick and efficient, making it a convenient spot for a tasty burger on the go. If you're craving a delicious cheeseburger, Jack in the Box is worth a visit.“
“Ever since I've been having fast food. I've always heard mix reviews about how horrible Jack-in-the-Box is. This location has changed my mind tremendously. It looks like a weird place to be located, but the staff is by far amazing. Very helpful very friendly. The lady working at the counter, I asked how can I add my points on myapp was very very helpful showing me how to do it the food, hot, fresh, and absolutely amazing. I ordered the $10 meal deal the best Jack-in-the-Box in the universe.“
“I’m a frequent morning customer and I always get the same most of the time and I love the service I get from the morning shift. Always smiling and ready to serve. It’s my favorite shift. Been in the evenings and most young people not as friendly and slightly rude without no patience. This is why I choose the morning to get what I like. The ladies in the morning are fantastically nice.“
“If it weren't for the service, I would rate it higher. The restroom was closed when I went to wash my hands before sitting down to eat. And I substituted the water from the fountain. They said that the floor was moist. They were informing other patrons that it was closed. I finally asked to be let in after eating. The food was excellent other from that. Had placed an order for two tacos and a Cluck Sandwich Combo ?. delighted in.“
“I was so pissed last night about my order.. I was missing a hash brown and cheese and bacon on my potato wedges.. I had been calling since last night. I finally got time to stop on my way home. Thanks to CJ for making things right!! Very professional and caring.“
“Good was hot and tasty, as a Canadian it was quite pricey but I don't regret it. Staff was friendly, although they were engaging in a bit of horse play, and I did have to go back as they forgot part of the meal. Overall, happy with service.“
“This store is enroute to my place of employment. I stop occasionally when I'm in the mood for trash panda ( 🦝 ) food. Service is always top tier, food hot\fresh\accurate, prices have not moved back to anything reasonable, but hey it presi-nomics right?
Vegetarian options: The only thing you have a chance of having vegetarian is the first drop fries... everything else touches protein.
Dietary restrictions: Not if you're on any kind of diet ...
Kid-friendliness: Kids menu works
Wheelchair accessibility: It's the law“
“The new manager Erica was awesome today . I really hope some of the bad apples don’t run her off. Usually when I come to this location overnight. The employees are either under the influence or tell me the store is closed. Thank you for the exceptional experience tonight I’m grateful.“
“This Jack is the only one that can consistently make great Iced Coffee. They have been doing so for many years and I must applaud only this location as I have been to many Jacks in Houston and surrounding and the only other one that does coffee right is on 59 and airport in Stafford. Bravo to the team at this location and in Stafford. Keep up the good work!“
“Jack in the Box offers delicious breakfast that have fresh crescents. SOURDOUGH JACK is sure winner every time. Drive through service and in store service or exceeds expectations. There is something dreary about the overall vibe there, but I can't out my finger on it. The store is kept clean. Staff is clean. What more could you want? because. Jack will check that box!“
“I love the prices and the service, in and out in no time
Vegetarian options: I'm a meat eater
Parking: It's plenty of room too park
Kid-friendliness: Kids meals are there
Wheelchair accessibility: Wheelchair no problem“
“Customer service was great, for breakfast I only go yo Jack in the Box for one thing and that is a breakfast jack no ham add chicken, I normally only get it in Dallas because everyone messes up my simple order. The cashier got it right the first time and was so help although she had just started working there. The downfall of this place is the panhandlers directly outside the drive through window, it is not safe for customers or even the young lady. I went at 6:50am on Saturday.“
“Just went to grab a quick 2 for $5 like always. What I can tell ya is man they were made right. The croissant 🥐 was hot and flaky the cheese 🧀 was melted to perfection. And the sausage was hot as well. Thank you for ya hard work #Duley“
“Customer service was greatFood was pretty good but not the best I've had from Jack in the box. I asked for light condiment on my burger and still received a hefty amount of sauce. This being said, it was probably less than they normally put but it was still excessive.Their bathrooms are quite scary and smelly.“
“I mean obviously it's not five star food in the overall pantheon of food, but as far as Jack In The Box is concerned, this is about as good as Jack In The Box can be expected to be.
This is five stars in terms of Jack in the Box specifically.
I live between two Jack in the Boxes.
This one always gets everything right, and does a little bit extra, and makes their food better, and has fantastic service, and is super fast.
Meanwhile, the other Jack in the Box (on Gessner) is the worst run place I've ever been to.
If you want to go to Jack In The Box, and you live close to the one on Gessner, spend the extra 5 minutes to drive to this one. This one is basically run like a completely different restaurant.
The one on Gessner is slow, has god-awful service, get stuff wrong, make stuff incorrectly, gives you stuff that's cold, fails to get your order sometimes, won't respond to the speaker, it's a dirty store, it's super run down, ....It's awful.
Meanwhile, this Jack in the Box on the Beltway is super efficient, super clean, nicely lit, always gets your order right, makes everything correctly, apologizes if they can't do some sort of thing that the app promised, etc etc.
This Jack in the Box gets everything right.
I couldn't really ask for more from a Jack in the Box.
The vast difference between the two locations is ludicrous.
You shouldn't give the Jack in the Box on Gessner a cent.
If you want Jack in the Box, come to this location.“
“Of all the Jack in the Box’s in the area, this one has the least homeless people and the cleanest tables. That’s a 100% guarantee. The one on Hillcroft is a Cooling Station now for people to escape the heat and enjoy some free air conditioning.“
“G'evening , last night... March 08.2025 @ 0851hrs I came in the drive thru... The person that was working the window and the person working the grill gets two thumbs up... The food was fresh and tasty and the customer service was outstanding... Quality service at its best.... Please keep them and give them a raise... I wish they work all the time... They can train some of the others... Thank them again... My receipt says Keyla H“
“They always have good food available but sometimes dine in is closed so I recommend checking then going to drive thu I do recommend going in the morning though as it is most fresh and download their app you can scan the barcode on your receipt for free food“
“I just left here and the manager and cashier on site were amazing. They were super helpful and friendly! Great customer service! The lobby was small but very clean. The bathrooms were locked but if you ask, they'll unlock it for you. The women's toilet needed some maintenence after it wouldn't flush after like 15 times. They should probably get that looked into. But overall, the employees and service was great!“
“Without a doubt, an excellent service, a Hispanic boy with glasses Solves all the needs of customers! If you want fast food it is the best place in the mornings The manager is a little Rude but you will not take more than 2 minutes to receive your order!“
“Normal experience for a fast food restaurant. Only appeared to be two people working. They were constantly in the back where we couldn't see them and we had to call out when we needed something. The soda machine was either broken or off- and they were unaware of it being so until we said something. I understand being understaffed, which is what it seemed like. All the trash barrels were filled to the max, all the tables were dirty as well as the floor.
We went with our son around 5pm on a Saturday, so had assumed it would have been a little more cleaned up. Due to the state of cleanliness I didnt even want to see the bathroom(s).
The food was decent. It came out hot and appeared fresh. Made how we ordered it as well. Only issue food wise was a portion of our order was forgotten and we had to remind them about it.
Would recommend for a fast meal, but not for a dine in service unless your desperately needing a place to relax.“
“6/27 12:46am Alexis in drive thru was one of the best examples of customer service. I have 12 yrs fast food management experience and she's amazing. Management at this location u got a gem of an example. Sweet courteous and so helpful making a selection one a better way to order. 🫶👏👏👏👏👏👏👏👏👏“
“Visiting from Chicago I didn't realize most places on this area of Houston closes by 10pm. And after way to many cocktails I didn't have many options. I was pleasantly surprised. I need food to feed that liquor. Food was good , hot and fast.“
Fast Food • $
“Lynesha D. is absolute top tier.🔥💯 She is always ready and willing to go above and beyond for the customer. She is determined to make sure that her customers know that they came to the best JIB in the city. Lynesha, we appreciate you! 🫡💐“
“We came in today around lunch time the crew is amazing the service is beyond kind and friendly and clean. They made everything fresh and was so happy to see us. Welcome us and made us feel so welcome most definitely we will come back they the whole crew was amazing one employee named Carlos was super friendly served us with open arms and went out of his way to get us sauce and bring us food because I was in a car accident and trouble walking he brought us our food and was amazing. Thank you to the whole crew for going above and beyond for us. Thank you doesn’t even describe how we felt treated for everyone reading this the post is not made by a worker this is an honest customer review. AMAZING !!!!!“
“The food and service were good. I got the loaded breakfast sandwich. That thing is like a breakfast jack on steroids, lol! And they have a good cup of coffee.
Wheelchair accessibility: They have a wheelchair access entrance on the west side of the restaurant.“
“Drive-thru line takes a while. Sometimes there are homeless guys standing around as you're waiting to make your order. It is very unnerving.
The Tiny tacos are delicious! Make sure you ask for the avocado sauce packets.“
“One thing that I noticed is Jack in the box will always start a new product and it's really good. But I'll give it a couple of weeks and the workers start messing that the order and the food tastes totally different. Which screws up everything? This place will actually put your food in the microwave and warm me instead of making it fresh. I hand it to you like you don't know any better every time“
“This location is conveniently located right after the Terminal A security checkpoint. The service was cheerful and prompt. It wasn't busy around 6pm on a Monday and there was a lot of open seating. The food was tasty and what you would expect from a Jack in the Box (not quite Five Guys but way less than half the $).“
“Ordered Online.
Food was correct and bag appropriately
Love ranch
Egg roll good
Jalapeno popper 5/7 was good 2/7 was small
Tacos: mostly consistent, so very good since I ordered 32 tacos. Average amount of lettuce (not too much) so good.“
“Ok I work here ladies and gentlemen I work the 10p-6A Brian is my name if you have came thru at this time I know you got great service I strive for that and fresh product if you know you know I'm there Sat - wen off Thur and fri come see us and taste the difference and yes you pay for buttermilk( Ranch ) if you dont get nuggets , strips,or poppers Sorry but its the rules now“
“So I was headed to the thrift store on this side of town and my son yelled out he wanted jack so we swerved into the drive through lol. I always loved their regular size tacos with my buttermilk to dip my tacos in,so I was super excited to see they had "monster tacos" which are much bigger! I got 2 and they were good! Very friendly girl at the drive through!“
“This location was close a while for remodeling & it came back big, better,brighter ,but the most important thing is the food good, it's not good it's great hot & delicious, glad the building, dining room & appliances was the only things that changed with state of art upgrades but the quality & taste of the food stayed the same.“
“6/28/24 I wasn't gone leave the lot without leaving this review, the old G working the window with the golds, had excellent customer service and made my day imma use this positive energy and be productive now thank you sir
Also this is the newest location in the area and It's nice definitely lit this corner up“
“The women that work here never disappoint!! Always very nice and the food is always perfect and hot!!
I appreciate them very MUCH and just want to say Thank you!! I work across the street so they see me a lot! 😃
🫶 Annette Cavazos“
“Normally this is the best Jack location; this time the service failed to get my Ultimate Breakfast right; I asked for No cheese and mentioned it twice but got cheese anyway, you can't take it off after it is melted. And Jack is now making the small chocolate cake half the size it used to be? What's up with this?“
“The atmosphere and cleanliness have improved a lot at the location. Service was really good and quick, and the restaurant was clean and smelled nice. Obviously it's not fine dining but for what it is and the prices, it's good. Breakfast is the real winner here, they actually crack eggs.“
“They opened the inside restaurant at 6 am as posted. The young man who waited on me was friendly and respectful. Took a few minutes for the food to come out but I don't mind waiting for fresh food. Food was good and the dining room was clean“
“New Year 2025! I couldn't find much open after church. Thank goodness for Jack in the Box. I didn't know they had so many tasty treats on the menu. Anyway, those curly fries hit the spot 😋 sweet tea, and I was good to go. Thanks, Jack.“