4.4
Superb
306 Reviews
4709 State Hwy 121 Suite 114, The Colony
Customers’ favorites
- White Chocolate Raspberry Pancake Side
- Nutella Banana Strawberry French Toast
- Chicken Fried Steak and Eggs
- Cinna-Crunch French Toast
“My wife and I eat breakfast almost every weekend after our morning workout. It’s a little bit of “our time” on the weekend and the staff and food has always been great. But a few weeks ago they were busy and although the meal was good the service was a little lacking and upon checkout our server’s assistant was short and seemed irritated. We were surprised and as we left were talking about it and hostess overheard and we saw her go back and immediately say something to our server. We chalked it up to being short staffed and busy. Came back the next week and everything was great. Came again today and everything was great AND our server from the bad day waited on us and was great. Here’s the part that impressed me, as we were checking out she stopped and apologized for the service from a couple weeks before, didn’t make excuses, said she’d addressed the issue with her assistant and thanked us for coming back. Apologizing is a lost art, and we appreciated it so much that not only did she not get defensive she remembered the situation, it had clearly been on her mind since that day and she wanted to make it right. That tells me Barney’s is here for the long haul and has leadership that is inspiring the employees. Great job Barney’s! We will continue to our weekend breakfast dates for a long long time.”