McDonald's in Salt Lake City

“I was so impressed with this Restaurant today! The location was clean and employees were cleaning something the entire time we were there. The employees walked around and visited with patrons the entire time trying to ensure a good visit. The hamburger I had was the best one I have ever had at McDonalds. I want to give a shout out to Jayhne (I hope I spelled that right!), Brandon and Bessie for being fantastic!“

“This McDonald’s at City Creek is the kind of place where Big Macs and chaos collide under the romantic glow of Temple Square.

I walked in feeling like a regular human and walked out with a McFlurry in one hand and my dignity in the trash next to the ketchup pumps.

A flock of seagulls outside stared me down like I’d stolen their fries, because technically, I had.

A man in a suit was eating a McDouble with the intensity of someone making a $10 billion merger. I dropped one fry and three people dove for it like it was the last golden ticket.

Honestly, this isn’t just a McDonald’s—it’s an Olympic-level experience in fast-food survival. 🥇🍟“

“Just wanted to shout out my awesome experience I had tonight.
I’ve gotten used to McDonald’s workers being rude and careless at literally all locations except this one. When ordering my screen froze so I went up front to pay and the worker immediately greeted me with energy and willingness to take my order. I didn’t have to even wait a second. He was very kind, energetic, and genuinely seemed like he enjoys his job. I believe he was the manager as he was wearing a tie, his energy was so appreciated. He approached every customer with energy and kindness. Thanks for the great experience!“

“Service here is very good the drive thru hardly any waiting time, the staff is on point and when they ask you what you want with your order they do put it in your order. the one thing they need is a pad they can move and not have to give them your phone so they can scan it inside next to the register. I'm happy and I'll keep going.“

“Where do I even start?

You know those rainy days where you just want to be cozy and stay inside reading a book by a fireplace? I think all of us as humans crave safety— we crave comfort. This McDonald’s rivals the comfort provided by a weighted blanket on a frigid winter night.

Why is that?

You could mention the atmosphere, the taste of the McFlurries, or the deals found at your fingertips through the McDonald’s app— but for me, the five star rating comes from this McDonald’s willingness to provide important services such as a public restroom. Plain and simple. When you look in the mirror in the bathroom you can see the love that emanates from this restaurant, along with a smiling face feeling blessed by it.“

“I visited mcdonalds today and got a yl tasty big Mac and spicy mcchicken. No complaints. The food was good and I got what I expected. The servers were courteous and I got my food fairly fast. The drive thru was pretty slow but it was also extremely busy. All in all a great visit.“

“Had a bad experience at the Park City McDonald's a week ago. I came into the 21st South and 9th East McDonald's and wow, they were so awesome. They made a mistake and so they gave me the corrected item but they also let me keep the item they made the mistake on in case I wanted it. Just very cool because it was the same mistake that was made in Park City, and in Park City they sent someone else to my car to demand the item before they would give me a new one and got upset at me because they rang it up wrong. I was very clear at what I said because the item they gave me, I was allergic to. I'm positive I did not order it. Anyway completely different situation here. Thank you!“

“I’d like to give a special shout-out to Lourdes at this McDonald’s. I’m not sure if she is a manager or an assistant manager, but she is always incredibly warm and helpful. Every time we visit, she greets us with a genuine smile and makes us feel welcome. Even when she is busy helping at the drive-thru, she still makes eye contact and acknowledges us, which really makes a difference as a customer.

The other staff members here are also wonderful. They are always friendly and especially kind and welcoming toward our children. The food is consistently good, and the overall experience at this location is always pleasant.

Thank you, Lourdes, and the entire team, for making every visit such a positive experience!“

“This location is the closest to my house, so whenever I feel like having a snack at McDonald’s, I go to this restaurant. I like the atmosphere and how peaceful it is there. Sometimes the staff isn’t very friendly and can be a bit indifferent toward customers. But overall, I like it.“

“I don’t normally rate fast food, unless it’s god awful…. But in this case I’ve never had crispier fries, a better cooked quarter pounder, or a friendlier staff than at this location. Normally at 10pm on a Sunday night people are tired, annoyed and ready to go home, but this wasn’t the case, I’ve never had a friendly conversation and better food at any other McDonald’s ever. Please keep it up!“

“Best McDonald’s in Utah. Always quick with taking orders and processing them correctly. I have rarely ever had anything missing or incorrect at this location. I will avoid other McDonald’s just to go to this location. Happy and helpful workers as well. Keep it up this location!“

“For the most part my orders are usually accurate and the food is usually fine but sometimes the drive through is very busy or I am asked to pull up into a parking space or pull up to the 2nd pick up window to wait a little longer on my order. I understand sometimes they may get a little behind or may get really busy at times and I might need to wait a little longer for my order and that is fine but being asked to pull up and wait for my order instead of just being able to have my order ready to go for me when I pull up to the 1st pick up window happens a majority of the time I stop here to order food, even at times they are not very busy or there are only a few vehicles in line. I think the speed of their service could be sped up a little bit more but other than that I've never had any other issues with this McDonald's. The app has pretty decent deals sometimes. Today I ordered a large soda and then I added a 30% off a 6-piece McNugget deal to my order and my whole total was $3.95 so that was really nice.“

“10:50pm
9/5
The best service!!! My pregnant wife and I went to get her a pumpkin pie and they were closing but still made them for us. Thankyou so much to the gentleman with the glasses if he isn’t the manager or shift lead, he deserves it!!! Great customer service!!! Made our experience so memorable!“

“Glad they got rid of the old lady who cleaned the lobby, all she did was stand there, leaning on a mop stick telling stories, while the tables were dirty. We asked her if she could clean the table we chose to sit at and she got angry. We didnt go to this location until somebody told us they re staffed. The experience is much better.“

“McDonald’s is a classic for a reason — fast, consistent, and always satisfying. The food is exactly what you expect: hot fries, juicy burgers, and refreshing drinks served quickly and with a smile. The restaurant is clean and well-organized, and the service is usually fast even during busy hours. The mobile app makes ordering super convenient, and the drive-thru runs smoothly. Whether you’re grabbing breakfast on the go or a quick lunch, McDonald’s always delivers that familiar comfort and flavor.“