Customers` Favorites
Customers` Favorites
“Pal's Sudden Service wrote the book on sticking to the foods they do best without adding trendy items to their menu. Pal's also has a amazing niche in the restaurant industry in our community.
Excellent service from start to finish, rarely ever makes a mistake (very rarely), and the flavors and taste of the food is yummy.
Get anything on the menu.
Suggestion:
A sauceburger with cheese, extra sauce, extra heat with a frenchie fry and a peachie tea. Satisfies every time.“
Customers` Favorites
“try not to tell too many people, it's hard enough to get a double big pal.“
Customers` Favorites
“Best burger & fries around! 😋“
Customers` Favorites
“The staff at this location is amazing! My daughter and I eat here every time she has to come to Kingsport for the doctor and we always look forward to it!“
Customers` Favorites
“I've ate burgers in different chains all across America and in other countries as well. No one comes close to the Big Pal. It always has been and always will be the best burger you can eat. The only caveat is, make sure you order it with pickles (once you try it, you can never get it without them).“
Customers` Favorites
“Jessie always provides great customer service“
Customers` Favorites
“Best club sandwich. Thing was a beast. Substituted tomato with onion and any other restaurant will give you like 3 strands of onion, they give me 2 full slices each layer and it was phenomenal. Thick cut bacon on each layer etc. Annoyed that I've lived in Gate city for years and never bothered to stop in until the other day. And the home fries with seasoned salt in jars at the table topped off the perfection. Will definitely be returning.“
Customers` Favorites
“It was amazing!!!!!!!!!!! Their food was really good my best friend Michala works there too! :)“
Customers` Favorites
“One of the first say that we walked into the establishment a couple minutes before closing, and had no idea nor paid attention to the opening, closing sign on the front door.
Along with three other individuals that was ahead of us inside the store, we had placed our order and realized what time that it was.
Two minutes before closing, Carter and Josh took our order with ease. After serving the customers before us and our order as well, these two employees had all smiles and were very helpful and polite.
This was our first time in the store and moving forward we will be more mindful of the hours of operation.
Kudos to these two going out of their way to make everyone’s evening delightful and pleasant.
I wish that I could give more than five stars for everything on the board. The store was clean, the store smelt, great, and the environment was very friendly.
So close to closing, these two individuals took care of everyone and us and made the visit worth more than more can describe.
I would highly recommend this restaurant with all of the employees that is behind the lead of these two employees to anyone traveling or anyone in the area above and beyond!
Thank you Josh and Carter!!“
Customers` Favorites
“Amazing!!!“
Customers` Favorites
“My first time visiting since the remodel. It was great! As always the BEST customer service ever!🩷🎀 Chic'-fil-a is my favorite fast food restaurant!🩷🎀 Keep up the awesome job!🩷🎀“
Customers` Favorites
“We had seen this place a few times and decided to try it this time. The grilled chicken sandwich and the burger and cruchies(waffle fries) were all great. We also got onion rings, regular fries and chicken fries. These were all ok. We got two large sweet teas and they weren't good. The tea was not sweet at all. Very disappointed with the tea. We will definitely get the grilled chicken, burger and crunchies again next time we go. The prices we found online haven't been updated, so it was considerably more than we expected when ordering. What we got was 34 or 37 dollars. So a little pricey. The staff wasn't very friendly or personable. No smiling or friendly chatting. I asked a couple questions and even said this is our first time here. The question was just answered blandly and no response to anything else. Most of the time at these small places people are very friendly but we didn't get that here. The food was really good and they were really busy (lots of people sitting and waiting for their orders). We will probably go again but not as much as we probably would've with a little more friendliness.“
Customers` Favorites
“I come through this location almost everyday and order xtra xtra heat on my cheddar rounds, most other pals will argue about cooking them longer. For instance, Weber City VA Pals said they were not allowed to cook cheddar rounds with xtra heat even though I’ve gotten it there before ? John B Dennis, this pals is hands down the BEST pals around. The window ladies and Ben are very respectful and one of the best customer services experiences I’ve had.“
Customers` Favorites
“Always greeted with a smile. Always greeted by a person with what I can see has an incredibly upbeat personality. Love the interactions we have when ordering and receiving our order. Someone is doing a great job of employing such delightful employees. Never a disappointment with how the food is prepared. Always accurate. Very good and appealing food. Thanks for being there.“
Customers` Favorites
“Everyone was really friendly, store was very clean and best of all the blast from the past Peg Legs, batter dipped chicken wings (Testing) were crunchy on the outside and juicy on the inside. Like a old friend from my childhood I had forgot existed. Hope they make it back to all stores.“
Customers` Favorites
“I've never had a bad experience at this Hardee's. The food is always fresh and the customer service is always spot on.“
Customers` Favorites
“I wasn't really a fan of Arby's UNTIL I took my wife to this location, been a regular stop ever since. Today's experience was exceptional, place was packed and this team was efficient and accurate, like always but with constant flow dinning in and drive through packed they worked like a well oiled machine! Very impressive and food was perfect. Thanks to the entire staff. Great Job!“
Customers` Favorites
“Best service!!!! Affordable for families💕“
Customers` Favorites
“Genuinely the best service from any Arby's I've ever been to. I don't know how they managed to find such talented, intelligent and kind employees. Food is fresh and everyone there actually seems to like their job, so rare in today's world.“
Customers` Favorites
“Great fast food!
Vegetarian options: Available
Dietary restrictions: Absolutely
Parking: You won't have a issue with parking.
Kid-friendliness: Yes
Wheelchair accessibility: Yes“
Customers` Favorites
“Went to our table and waited for our food. They brought my husbands sub out. He ate it and I was still waiting for mine. The manager noticed and asked if I had received my sandwich yet. I said no. The young man that took our order apologized and said he had forgot to make mine. 🫤“
Customers` Favorites
“We had an online order a little over a week ago and we were short a few pieces of chicken tenders, so I called the Mount Carmel, TN store and I asked for the manager. The manager, Preston Williams came on the phone and I explained that we were short a few pieces of the chicken and he was very nice and apologized for the inconvenience and said that he would like to make it right and said that he would like to give me free of charge more chicken and I said thank you that would be great. We went back last night and he was there and I told him who I was and he was very nice and said he would make us our chicken. Well we were eating our food that we had ordered and he brings us our fresh made chicken and again apologized and asked if everything was okay, it was great. The people at this Hardee's are really sweet people from the counter person to the manager. The place was very clean also. We will definitely be back in to eat and say hello. Thanks Hardee's.“
Customers` Favorites
“The two employees that were there did an absolutely awesome job. The cashier was very courteous and caring. The cook hollered at me and apologized for having to wait a few minutes (which wasn’t long at all). Outstanding job, food was hot and fresh“
Customers` Favorites
“The most spectacular team and top level service. Seriously blown away at how consistently excellent these folks are. I do not eat at Jersey Mike’s outside of this location if at all possible. Because that’s how good they are. Thank you very much to the staff!“
Customers` Favorites
“Ordered the new strawberry froze slush no strawberry flavor to it husband ordered diet coke with cherry flavor very bland waste of money“
Customers` Favorites
“Surprisingly good staff and food quality compared to most locations! The building has been the same for YEARS inside and out and hasn't been remodeled for quite some time but the staff and food quality is WONDERFUL! I've been disappointed by some other locations before but never this one so I always go to it when I'm wanting Long John Silvers for sure!“
Customers` Favorites
“We order online once or twice a week. The food is always ready and on the shelf when I arrive to get it. Subs are delicious everytime! Our order is always correct, and we've never once had an issue with the location. Staff is very kind and polite.“
Customers` Favorites
“Inside of the BP on John B. Dennis nearest to Interstate 26. Fresh food the way you like it, friendly service from Subway and BP customer service representatives, and two tables for your convenience if you come at the right times ( in between regular mealtimes).“
Customers` Favorites
“My daughter went by and picked up a Whopper meal tonight. It was a great meal. 👍 The vegetables was fresh and crispy with the perfect amount of condiments. Thank you so much. Kingsport, TN rocks!“
“they were fast and courteous and the waitress was great and really helped turn my night around“
Customers` Favorites
“I go here literally all the time they know me by my name and order. Staff is incredibly friendly and the food is usually pretty good! Only downside is sometimes they are very busy so it can be a pain to wait, but otherwise I love this place.“
Customers` Favorites
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“the crew works very hard at this location! its an older location but they have recently been doing some repairs on the place. Hopefully they have plans to do more in the future.im very impressed with the changes in service i had stopped coming and gave it another chance after hearing they had made some changes in management lately. Impressed“