“Tim Hortons is actually elite. I go in for “just a coffee” and somehow leave with a coffee, a donut, a wrap, and zero regrets. The iced capp? Life-changing. The Timbits? Dangerous. I tell myself I’ll only have one… yeah right.
The staff are always fast and friendly, even when the line looks like it wraps around the building. They move like it’s the playoffs and they’re down by one. Coffee is always on point, food hits every time, and it just feels like home but with better snacks.
10/10 would accidentally spend money here again.“
“I highly recommend the Tim Hortons location on 32nd Street. The crews were really lovely, especially the supervisor named Cynthia. Cynthia was very accommodating, and she has good interactions with customers. Also, the coffee shop and its washrooms were so clean. Additionally, there was always a friendly security guard and excellent customer service.“
“I wanted to give a huge shoutout to Aman at the Tim Hortons drive-thru. She was friendly and welcoming. Great employees like Aman are a big reason people keep coming back. She definitely deserves recognition for the amazing service she provides!“
“I have been going to this Tim’s ever since I started working in Nov at this Aspen building.
The ladies there are very kind and great at customer service. Ash and Vicki have been very good to me and this is one Tim’s I keep coming back to.
It’s a friendly atmosphere. The vibes are good.“
“⭐⭐⭐⭐⭐
I always enjoy coming to this Tim Hortons. The staff are incredibly friendly, welcoming, and professional. Every visit is a pleasant experience thanks to their positive attitude and excellent customer service. Orders are prepared quickly, and the team always makes customers feel valued. Thank you to the entire staff for your hard work and for creating such a warm and welcoming atmosphere!“
“Despite the large number of schoolchildren and the busy rush period, the service was exceptional and efficient. Even though the restaurant was crowded, the tables were kept clean and the staff maintained a high standard of cleanliness throughout. The team served customers with a smile and handled the large crowd of children quickly and professionally. Their organization, friendliness, and efficiency made for a very positive experience.“
“This is my first visit to this location and the most amazing thing I found was the positive attitude towards customers. It was bit busy at that time because of Halloween today but staff served every customer with full attention and attentiveness. Much better than the stores. Tejinder keep the good work up.“
“April is amazing and consistently friendly and kind. The entire team is organized and gets through a crowd quickly. The entire team should get shoutouts for being friendly even when it’s slammed.
From a former Tim Hortons employee (ponoka and Lethbridge) I understand how it can be!“
“Had a great experience coming through drive thru today. When they store was out James was so helpful with suggesting other options that the did have in stock that were similar to what I ordered originally. James was so helpful and friendly it is refreshing!!! Thank you James!!!“
“The staff is great always friendly and smiling and no matter how busy it is they always try to help the customer first. This is my go to Tim hortons. Raj is the lady who helped me today and she super friendly, as well as all the staff are super friendly and amazing. The westwinds Tim Hortons is the the friendliest in the city“
“Since it was my first time trying TimBit, I asked a lot of questions about the taste, but the staff and manager were incredibly warm, helpful, and gave me super detailed explanations. The staff were very friendly, and even just a brief conversation with them really made my day. Thank you so much! 🩷“
“Arsh took our order this evening, and we were very satisfied with the service. He was calm, polite, and very professional throughout. He also made sure we were served fresh tea, which we really appreciated. Overall, a great experience, I will definitely visit again for service like this.“
“Stopped by this Tim Hortons recently and was honestly impressed. Everything ran smoothly, and the staff handled orders quickly without feeling rushed or chaotic. My drink was made perfectly, and the space felt clean and well kept. You can tell the team works well together, which made the whole visit feel easy and pleasant. Solid spot. I’ll definitely be coming back.“
“If you need anything to know about this location at Tim Hortans CORE, they are absolutely amazing! I always have such a great experience every morning before my shift and during lunch hours. The staff consistently go above and beyond to meet all customers needs and make sure every orders are done quickly and correctly. Even when there’s a small mistake, they go out of their way to make it right. This team is incredibly efficient, even when busy due to the location, they always manage to keep things moving smoothly with little to no time wait, while also keeping a smile on their faces. It’s very evident how hard this team works, and how well they all work together.
What really stands out to me and my coworkers is the attitude of the team. Like I said, they always have a smile on their faces and treat customers with respect, kindness and above all…lots of patience. This team maintains a positive environment while still meeting high standards!!
It’s beautiful to see that this team takes pride in what they do. They handle the constant rush with professionalism while still making their customers, regulars or not..feel welcomed and appreciated.
Thank you CORE Tim Hortans Team for always making me, and my coworkers visit pleasant and starting my day off on a positive note! ❤️“
“I had a great experience at this Tim Hortons recently. The service was quick and friendly, and the staff made sure my order was prepared exactly the way I wanted it. The coffee was fresh and flavorful, and I ordered a sandwich and it was perfect. The bread was soft, the ingredients tasted fresh, and everything was put together really well.“
“The coffee here is always fresh, which I love — but it’s Carolyn who really makes my day. She’s got that classic, old-school coffee shop vibe with a “Here’s your coffee, drink it and wake up!” attitude that always puts a smile on my face. Her customer service is some of my favorite anywhere. Thanks for starting my mornings off right, Carolyn!“
“A Big Thank You to Ruhani and Her Amazing Team at Tim Hortons 🌟
Every morning starts better because of Ruhani and her team. Their warm smiles, cheerful greetings, and energetic service have become a highlight of my day. Whether it's a quick coffee run or a longer break, they never fail to make the experience feel special.
Ruhani, your leadership shines through in the way your team works—efficient, friendly, and always with a positive attitude. You bring a personal touch to every interaction, and it truly makes a difference. I’ve seen you handle busy hours with grace, remember regular Walkins by name, and uplift everyone around you with your enthusiasm.
Your team reflects your spirit—always welcoming, always kind. It’s rare to find such consistency in service and such genuine care in customer interactions. You’ve created a space that feels more like a community than a coffee shop.
Thank you for being the reason so many of us start our day with a smile. You’re not just serving coffee—you’re serving joy, and we appreciate you more than words can say.
Wonderful, Awesome and fantastic...!!!!!“
“Had a great experience at Tim Hortons. The staff were friendly and quick especially Desiree, and my coffee was fresh and just how I like it. The place was clean and had a welcoming atmosphere perfect for a quick stop. Definitely one of the better locations I’ve visited!“
“I have to say, the new oreo mocha iced Capp is fantastic. It was fresh and delicious. I highly recommend it if you're looking for something new to try. My coffee was also brewed perfectly. A solid 5 stars for the quality of the products.“
“I was here for about i dont know how long, enjoying my coffee and saw this delivery driver walk in and keep shoving his phone on the employees faces when an elderly lady is assisting him already. This employee named Vince explained that he should be patient as they have a pretty long line up and that everyone was waiting as well(its true). This delivery driver then came in again later on to disrupt and be rude to them so they need to call security. And now I see this driver trying to lie on a google review with multiple dump acc with obvious chatgpt report trying to turn around the situation. YOU WERE NOT POLITE. Ur old bro, go continue picking up del orders rather than being petty to literal kids who's trying to work. Anyways, coffee is always fresh and bagels have always decent amount of cream cheese on it. Kudos to all of the workers here that keeps dealing with this kinds of people“
“Always get drive thru here in the mornings! They are always extremely quick, order has always been correct!! Customer service can feel a bit rushed and a bit loud in the mornings, but other than that, super convenient location and a solid Tim’s location in general.“
“Prem provides excellent customer service by communicating professionally, listening carefully to customer needs, and resolving issues efficiently. He is patient, respectful, and always willing to help, ensuring customers feel valued and satisfied with their experience.“
“Loveleen at Tim Hortons always provides excellent service with a warm and friendly attitude. She is quick, efficient, and ensures every order is prepared just right. Her positive energy makes the experience enjoyable for customers. She is always polite and welcoming, even during busy hours. Truly a great team member who represents Tim Hortons very well!“
“I’m a regular at this Tim’s near the Central Library, and Mell, one of the baristas, is always so kind and welcoming. He’s quick with orders, super friendly, and always makes the visit feel a little nicer. You can tell he works really hard, even when it’s busy. I really appreciate his great service and positive attitude. Thank you, Mell!“
“Amazing location and great staff!
Everyone was polite and happy to attend costumers. We have a family member with dietary restrictions and Jennifer (supervisor) was absolutely great in promptly coming to talk to me and accommodating the need.
The order was ready super fast and just right in terms of quality!
Recommended and will definitely be coming back again!
Thank you so much! ❤️“
“I have been a regular customer at this location of Tim Hortons for quite some time, and I am always impressed by the consistent quality and quick service. Whether I am grabbing a coffee before work or sitting down for lunch, the staff always make me feel welcome with a smile and good communication. The atmosphere is cozy and comfortable, perfectly suited to my preference. My go to order is a double double and an everything bagel with plain cream cheese, always made just the way I like it. They really know how to make a simple meal feel special. Highly recommend!“
“This is one of the restaurant that have a great experience thus far better than the ones in BC. There was a free sampling the other day and it was serve by Nima and she was very hospitable and kind. So I went and some buy a food and the guy who was making my food was a bit serious at first glance but he gave warm smile and made sure everything is alright with my order is complete. I think he's name was Richard(can't exactly remember). Just looking from my side of the table the people working at the back they look happy and I would be glad to come back here whenever I visit back her in Calgary. Thanks a lot guys see you guys again.“
“Great experience at this Tim Hortons! The staff is friendly, polite, and quick with service. My order was prepared correctly, and the coffee was fresh and tasty. The store was clean and well organized, which made the visit comfortable. Always a reliable place for coffee and snacks. I’ll definitely visit again.“
“This was my first time experince in this location. The food was kind of okay but I really loved the service here. Even though it was busy when I got there, the staffs were really good. There was a lady who took my order. She was sweet, greeted with a big smile eventhough it was busy. I clearly don't remember her exact name, however, as far as I remember it was something like 'Nada' (if you are reading this, thank you for making my bad day better). A 4 star, because of the quality of food and drink, I hope you guys will focus more onto it. Will try to visit more often.“
“The service is really good. Everyone is very friendly. I enjoy coming here your sausage and egg breakfast bun is not very good the way you do. Your eggs is very tasteless. A&w has a much better product but other than that everything is great. Here. Manager is good. The workers are good. Keep up the good work“
“I’ve been stopping by this Tim Hortons location near my work for a while now, and the service has always been consistently great. The staff are super friendly, quick, and always make the morning rush feel a little less stressful. Definitely one of the best Tims. The place is clean, organized, and has a welcoming atmosphere. They have the best crew!!!“
“I get a coffee everyday before work at the SHC Hospital and the ladies on my shift 3:00-11:00 pm are the sweetest and most amazing, helpful women. They know what I want when they see me in line and it’s ready before I get to the till. If I work an overnight shift the kitchen staff are lovely also.“
“I had an absolutely amazing experience at Tim Hortons! From the moment I walked in, I was greeted with warm smiles and friendly service that instantly made my day better. The staff members were polite, patient, and genuinely welcoming, even during busy hours. It’s always nice to see a team working efficiently while still taking the time to treat customers with kindness and respect.
The coffee is consistently fresh, rich, and perfectly brewed. Whether it’s a classic Double Double, a smooth latte, or an iced coffee, the quality never disappoints. You can truly taste the freshness in every sip. Their donuts and baked goods are also fantastic — soft, flavorful, and always fresh. The Timbits are a personal favorite and are perfect for sharing (or enjoying all to yourself!).
I also love the variety on the menu. From breakfast sandwiches and wraps to soups and lunch options, there’s something for everyone. The breakfast items are especially delicious and filling, making it the perfect stop before starting a busy day. Everything is prepared quickly but still tastes homemade and satisfying.
The restaurant itself is clean, organized, and comfortable. The seating area is well-maintained, creating a relaxed atmosphere whether you’re meeting friends, studying, or just enjoying some quiet time with your coffee. The drive-thru service is also impressively fast and accurate, which is perfect when you’re in a hurry.
Overall, Tim Hortons continues to deliver excellent quality, friendly service, and great value. It’s more than just a coffee shop — it’s a place that feels welcoming and dependable every single time. Highly recommended to anyone looking for great coffee, tasty food, and outstanding customer service! ⭐⭐⭐⭐⭐“
“I’ve been going to this particular Tim Hortons daily for my morning coffee for almost 2 years now.
The service staff that work in the Tim’s drive Thru do not get enough credit for how challenging their job can be.
Fast paced, lots of information coming in from all directions, impatient morning customers and the early early mornings.
A shout out to Rawad and the team at Tims,
With always a pleasant atmosphere and energetic vibe. It makes morning coffee that much more delightful.
Thanks to Rawad for always having a friendly smile and positive energy!
Merry Christmas and happy new year
Ryan“
“These guys are great, quick, organized, and consistently on top of things. The place is always clean and well maintained. My only downside is that the parking lot can get pretty chaotic in the mornings; it’s small and fills up fast, so getting in and out can take a few extra minutes.“
“The staff are so efficient at ensuring my order is accurate and quickly given. They also remember our
beverage orders (we are regulars at this location) for quicker service too. I have seen the staff work diligently, calmly, and quickly to get customers’ orders even when the line is very long and chaotic. Great manager and team!“
“This is a chain so take this review knowing to expect that it should be the same at all Tim locations. I’ve been here many times and usually get a medium dark roast with 3 oat milk, 2 Splenda. I also frequent the downtown locations. The farmers bacon breakfast wrap is my fave item. I rarely get donuts or sweets but have had the cookies and timbits. Standard sugar coated dough balls. Nothing unique here. I do enjoy the summer seasonal drinks. Service is good but the business model is based on high turnover. I have found that many locations aren’t as efficient as they could be and often gave huge lineups at certain times of day. An overall reliable place for a wrap or bagel or snack. You can find a Tim’s almost anywhere in Canada when travelling so the reliability and comfort of knowing what to expect is a bonus for many.“
“I had a great experience at this Tim Hortons branch. The staff were friendly, welcoming, and worked efficiently even during busy hours. My order was prepared correctly and served fresh. The store was clean, organized, and had a comfortable atmosphere. I really appreciate the excellent customer service and positive attitude of the team. This location is a great place to stop for coffee or a quick meal. Keep up the great work!“
“This Tim Hortons is always clean and tidy. I especially loved the Christmas decorations this year. Whoever made those Christmas cup wreaths are very creative! What a genius. The staff are always nice. The Assistant Manager, Tim, was very friendly, efficient, had amazing customer service and showed great leadership. I could tell he loves his job and gets along well with his staff. The donuts and coffee tasted great!“
“I’m a regular at Tim Hortons, and I just want to say how much I appreciate the service here. Romulo always recognizes me and even remembers my usual order, which honestly makes my day every time. It’s such a small thing, but it feels really personal and welcoming. Thank you for making customers feel valued — it keeps me coming back!“
“I visited Tim Hortons today around 8 PM and tried their new Nutella cold brew. The lady at the window, named Khush, was exceptionally polite and greeted customers warmly. Her kindness, along with the perfect coffee she made, truly made my day. I highly recommend this place!“
“Amazing location!!!! I am a regular customer here since many years.
Either with family or for business, it is always a pleasure. Staff is so friendly, food is always fresh, inside very clean, any time of the day. Keep it up,guys!!!“
“The staff were friendly and the food was served quickly, but what really keeps me coming back is how welcoming the whole place feels. 😊 Every visit feels effortless—good service, good food, and a comfortable atmosphere that makes it easy to relax.😌 It’s the kind of place where you walk out feeling a little lighter than when you walked in. Thank you, and keep doing a great job every day.“
“Huge thank‑you to Munisha and the team at Tim Hortons (Country Hills Blvd NE) for their generous contribution to our North Trail High School Badminton Tournament. Munisha went above and beyond to support our event, providing breakfast for our coaches and volunteers and helping make the morning run smoothly.
Her professionalism, kindness, and genuine care for the community truly stood out. Our staff, students, and volunteers were extremely grateful, and her support made a meaningful impact on the success of our tournament.
Highly recommend this location—not just for great coffee, but for outstanding community involvement. Thank you, Munisha!“
“The female cashier who helped us was very kind, and all the staff provided great service with warm smiles. Their friendliness made us feel happy, and we enjoyed a pleasant tea time. The food was served at a warm temperature and was delicious. Thank you! 🌺“
“I made it there on closing and I met the staff who instead of making me feel unwelcome and kicking me out. Took my order smiled and accommodated me in the most kindest professional way. So I'm giving this review for this night staff this evening. Thank you for your help.“
“Feven- one of supervisors at this location is very friendly and thoughtful. I visited Aaron couple of times this week and this morning she remembered me and remembered the itmes I ordered. Amazing service. Her customer service is excellent.“
“Almost daily blown away by the level of customer service. The staff always stay incredibly attentive and make sure all my needs met. The coffee I purchased exceeded my expectations in terms of quality and value. I remember one of team members name (jasmine) she is very generous and polite . Quick suggestion if you visit here let here make your drinks 💯“
“I recently visited Tim Hortons and enjoyed my experience there. The coffee tasted freshly brewed, and my order was served fast despite the busy atmosphere. I had a breakfast combo that was filling and tasted great. The employees were welcoming and polite, which added to the overall positive vibe. It’s a great place to grab a quick meal or coffee anytime during the day.“