Tim Hortons in Calgary

“I had a great experience at Tim Hortons Lake Fraser Dr SE today. Adrian and the other staff members were very friendly, welcoming, and hardworking. The service was fast, and they made sure everything was done properly. It’s always nice to see a team working together with a positive attitude. Thank you, Adrian and the whole team, for the excellent customer service!“

“Tim Hortons is actually elite. I go in for “just a coffee” and somehow leave with a coffee, a donut, a wrap, and zero regrets. The iced capp? Life-changing. The Timbits? Dangerous. I tell myself I’ll only have one… yeah right.

The staff are always fast and friendly, even when the line looks like it wraps around the building. They move like it’s the playoffs and they’re down by one. Coffee is always on point, food hits every time, and it just feels like home but with better snacks.

10/10 would accidentally spend money here again.“

“I highly recommend the Tim Hortons location on 32nd Street. The crews were really lovely, especially the supervisor named Cynthia. Cynthia was very accommodating, and she has good interactions with customers. Also, the coffee shop and its washrooms were so clean. Additionally, there was always a friendly security guard and excellent customer service.“

“I had a great experience at Tim Hortons thanks to Myra! She was very friendly, welcoming, and provided excellent customer service. She was patient, efficient, and made sure my order was perfect. Her positive attitude really made my visit enjoyable. Thank you, Myra, for the wonderful service—keep up the great work!“

“I have been going to this Tim’s ever since I started working in Nov at this Aspen building.

The ladies there are very kind and great at customer service. Ash and Vicki have been very good to me and this is one Tim’s I keep coming back to.

It’s a friendly atmosphere. The vibes are good.“

“Despite the large number of schoolchildren and the busy rush period, the service was exceptional and efficient. Even though the restaurant was crowded, the tables were kept clean and the staff maintained a high standard of cleanliness throughout. The team served customers with a smile and handled the large crowd of children quickly and professionally. Their organization, friendliness, and efficiency made for a very positive experience.“

“⭐⭐⭐⭐⭐

I always enjoy coming to this Tim Hortons. The staff are incredibly friendly, welcoming, and professional. Every visit is a pleasant experience thanks to their positive attitude and excellent customer service. Orders are prepared quickly, and the team always makes customers feel valued. Thank you to the entire staff for your hard work and for creating such a warm and welcoming atmosphere!“

“Judith here is such a sweetheart she baked me freshly potatoes wedges the previous once were looking dull and she offered to bake new fresh ones and provided me extra she’s really sweet thank you so much Judith she really looks out for her customers 💗“

“The staff is great always friendly and smiling and no matter how busy it is they always try to help the customer first. This is my go to Tim hortons. Raj is the lady who helped me today and she super friendly, as well as all the staff are super friendly and amazing. The westwinds Tim Hortons is the the friendliest in the city“

“April is amazing and consistently friendly and kind. The entire team is organized and gets through a crowd quickly. The entire team should get shoutouts for being friendly even when it’s slammed.

From a former Tim Hortons employee (ponoka and Lethbridge) I understand how it can be!“

“Had a great experience coming through drive thru today. When they store was out James was so helpful with suggesting other options that the did have in stock that were similar to what I ordered originally. James was so helpful and friendly it is refreshing!!! Thank you James!!!“

“Excellent service! Daniela was one of the best team members I’ve ever met at Tim Hortons. She was incredibly friendly, helpful, and welcoming from the moment I arrived. She made the whole experience feel warm and pleasant, and her positive attitude really stood out. I’ll definitely be coming back, and I hope to see her again!“

“A Big Thank You to Ruhani and Her Amazing Team at Tim Hortons 🌟
Every morning starts better because of Ruhani and her team. Their warm smiles, cheerful greetings, and energetic service have become a highlight of my day. Whether it's a quick coffee run or a longer break, they never fail to make the experience feel special.
Ruhani, your leadership shines through in the way your team works—efficient, friendly, and always with a positive attitude. You bring a personal touch to every interaction, and it truly makes a difference. I’ve seen you handle busy hours with grace, remember regular Walkins by name, and uplift everyone around you with your enthusiasm.
Your team reflects your spirit—always welcoming, always kind. It’s rare to find such consistency in service and such genuine care in customer interactions. You’ve created a space that feels more like a community than a coffee shop.
Thank you for being the reason so many of us start our day with a smile. You’re not just serving coffee—you’re serving joy, and we appreciate you more than words can say.
Wonderful, Awesome and fantastic...!!!!!“

“I had a great experience at Tim Hortons in Marlborough Mall. The staff were friendly, welcoming, and provided excellent customer service from the moment I walked in. My order was prepared quickly and accurately, and the restaurant was clean and well-maintained. The employees worked efficiently even during busy hours and always greeted customers with a smile. Thank you to the entire team for making every visit enjoyable. Keep up the great work!“

“Wow!
What a great start to my day.. stopped by for a quick bite and was greeted by Aeron at the front counter..
Exceptional customer service. The whole time I was placing my order I was smiling..

The rest of the crew were very friendly, attentive and provided great customer service as well

Highly recommend this location!

-Happy customer.“

“The coffee here is always fresh, which I love — but it’s Carolyn who really makes my day. She’s got that classic, old-school coffee shop vibe with a “Here’s your coffee, drink it and wake up!” attitude that always puts a smile on my face. Her customer service is some of my favorite anywhere. Thanks for starting my mornings off right, Carolyn!“

“The food and services at this location (Rundle) are very good, especially Aman and Sonia, they are very friendly.
Some of the customers were rude, well it’s not Tim’s fault, different cultures have different behaviour that’s all I can say.“

“Absolutely amazing customer service! My food came so quick. Shainaya took my order and had things ready for me right away. I even spilt my ice cap and they were kind enough to give me another. Couldn’t recommend it enough. Definitely stop on your next road trip!!“

“If you need anything to know about this location at Tim Hortans CORE, they are absolutely amazing! I always have such a great experience every morning before my shift and during lunch hours. The staff consistently go above and beyond to meet all customers needs and make sure every orders are done quickly and correctly. Even when there’s a small mistake, they go out of their way to make it right. This team is incredibly efficient, even when busy due to the location, they always manage to keep things moving smoothly with little to no time wait, while also keeping a smile on their faces. It’s very evident how hard this team works, and how well they all work together.

What really stands out to me and my coworkers is the attitude of the team. Like I said, they always have a smile on their faces and treat customers with respect, kindness and above all…lots of patience. This team maintains a positive environment while still meeting high standards!!

It’s beautiful to see that this team takes pride in what they do. They handle the constant rush with professionalism while still making their customers, regulars or not..feel welcomed and appreciated.

Thank you CORE Tim Hortans Team for always making me, and my coworkers visit pleasant and starting my day off on a positive note! ❤️“

“I had a wonderful experience at Tim Hortons thanks to Mell & the rest of the team. From the moment I walked in, I was greeted with genuine warmth and a friendly smile. Mell was incredibly polite, sincere, and made me feel truly welcomed. Their hospitality went above and beyond what I expected, and its employees like Mell who make customers want to come back. Thank you for the exceptional service - it was very much appreciated!“

“Stopped by this Tim Hortons recently and was honestly impressed. Everything ran smoothly, and the staff handled orders quickly without feeling rushed or chaotic. My drink was made perfectly, and the space felt clean and well kept. You can tell the team works well together, which made the whole visit feel easy and pleasant. Solid spot. I’ll definitely be coming back.“

“I had a great experience at this Tim Hortons recently. The service was quick and friendly, and the staff made sure my order was prepared exactly the way I wanted it. The coffee was fresh and flavorful, and I ordered a sandwich and it was perfect. The bread was soft, the ingredients tasted fresh, and everything was put together really well.“

“I had a great experience at Tim Hortons thanks to Raman. She was kind, efficient, and genuinely welcoming. Her friendly attitude and attention to detail made my visit enjoyable, and she ensured my order was handled perfectly. Excellent customer service like hers makes a real difference. Keep up the great work, Raman!“

“This Tims location always gets my mobile order right, and they even accommodate if I mess up my own order! Today I forgot to remove cream and sugar from my cold brew on the app. I got there expecting a black cold brew, not realizing I had messed up my order. They remade my drink for me with a smile, and I really appreciated that. Thank you, friends! Keep up the great work!“

“We had a great experience at Tim Hortons today. The person taking our order at the counter, John, was very cheerful and patient. He listened carefully to our order, reviewed our Tim offers in the app to make sure they were applied, and was very helpful throughout the process. The other staff members were friendly as well.
While we were waiting for our order, John reassured us that it would be ready next. Later, while we were eating at our table, another team member checked on us to make sure everything was good and asked if we needed any help.
Excellent customer service from the whole team. Thank you, John and everyone else, for making our visit enjoyable!“

“I was here for about i dont know how long, enjoying my coffee and saw this delivery driver walk in and keep shoving his phone on the employees faces when an elderly lady is assisting him already. This employee named Vince explained that he should be patient as they have a pretty long line up and that everyone was waiting as well(its true). This delivery driver then came in again later on to disrupt and be rude to them so they need to call security. And now I see this driver trying to lie on a google review with multiple dump acc with obvious chatgpt report trying to turn around the situation. YOU WERE NOT POLITE. Ur old bro, go continue picking up del orders rather than being petty to literal kids who's trying to work. Anyways, coffee is always fresh and bagels have always decent amount of cream cheese on it. Kudos to all of the workers here that keeps dealing with this kinds of people“

“The staff at this location are always so wonderful! I order my I coffee here every day and they are always very accommodating. I have celiac disease and they always take extra care to clean the ice cap machine so I don’t get sick from cross contamination. It’s to the point now where they recognize me and every staff member knows what to do. I can’t express my gratitude for this team. They are all so hard working, have a great attitude and are very welcoming. Thanks everyone!“

“Amazing location and great staff!

Everyone was polite and happy to attend costumers. We have a family member with dietary restrictions and Jennifer (supervisor) was absolutely great in promptly coming to talk to me and accommodating the need.

The order was ready super fast and just right in terms of quality!

Recommended and will definitely be coming back again!

Thank you so much! ❤️“

“Today at 6.30 pm. There was a queue right from the entrance, but a lovely young lady managed to sort everything out on her own in just two minutes. You could tell she was tired after her shift, but like a true professional, she was very polite. Please give her a bonus!!! She deserves it more than anyone else.“

“I have been a regular customer at this location of Tim Hortons for quite some time, and I am always impressed by the consistent quality and quick service. Whether I am grabbing a coffee before work or sitting down for lunch, the staff always make me feel welcome with a smile and good communication. The atmosphere is cozy and comfortable, perfectly suited to my preference. My go to order is a double double and an everything bagel with plain cream cheese, always made just the way I like it. They really know how to make a simple meal feel special. Highly recommend!“

“This is one of the restaurant that have a great experience thus far better than the ones in BC. There was a free sampling the other day and it was serve by Nima and she was very hospitable and kind. So I went and some buy a food and the guy who was making my food was a bit serious at first glance but he gave warm smile and made sure everything is alright with my order is complete. I think he's name was Richard(can't exactly remember). Just looking from my side of the table the people working at the back they look happy and I would be glad to come back here whenever I visit back her in Calgary. Thanks a lot guys see you guys again.“

“Tim’s gave a nice experience and has warm quiet atmosphere to rest while eating, with my order having arrived appropriately and quick. The service was great, as the staff were attentive without being too intrusive and were very polite, giving me recommendations on menu items, as well as being quick to accommodate my additional requests. Would highly recommend for either a breakfast or lunch break“

“This location was explicit with there service. The moment I ordered, my order was made right away and fresh like the motive of Tim Hortons. Overall, I would recommend anyone to come to this location for their professionalism and explicit service.“

“Long overdue review on behalf of Ryan (mobile order) and Anna! The morning drive-thru team at this location are so kind and lovely, it genuinely makes our morning. They go above and beyond every interaction we’ve had, while keeping a busy line moving quickly and accurately. Appreciate you guys!!“

“The service is absolutely Excellent! They are very efficient and even when it gets busy I rarely wait at all. They get to know me as a regular and know my order before I say anything.

All the ladies here are very friendly and Marievic always jokes with me when I pull up.“

“The staff are so efficient at ensuring my order is accurate and quickly given. They also remember our
beverage orders (we are regulars at this location) for quicker service too. I have seen the staff work diligently, calmly, and quickly to get customers’ orders even when the line is very long and chaotic. Great manager and team!“

“These guys are great, quick, organized, and consistently on top of things. The place is always clean and well maintained. My only downside is that the parking lot can get pretty chaotic in the mornings; it’s small and fills up fast, so getting in and out can take a few extra minutes.“

“Almost daily blown away by the level of customer service. The staff always stay incredibly attentive and make sure all my needs met. The coffee I purchased exceeded my expectations in terms of quality and value. I remember one of team members name (jasmine) she is very generous and polite . Quick suggestion if you visit here let here make your drinks 💯“

“I had a great experience at this Tim Hortons branch. The staff were friendly, welcoming, and worked efficiently even during busy hours. My order was prepared correctly and served fresh. The store was clean, organized, and had a comfortable atmosphere. I really appreciate the excellent customer service and positive attitude of the team. This location is a great place to stop for coffee or a quick meal. Keep up the great work!“

“This is a chain so take this review knowing to expect that it should be the same at all Tim locations. I’ve been here many times and usually get a medium dark roast with 3 oat milk, 2 Splenda. I also frequent the downtown locations. The farmers bacon breakfast wrap is my fave item. I rarely get donuts or sweets but have had the cookies and timbits. Standard sugar coated dough balls. Nothing unique here. I do enjoy the summer seasonal drinks. Service is good but the business model is based on high turnover. I have found that many locations aren’t as efficient as they could be and often gave huge lineups at certain times of day. An overall reliable place for a wrap or bagel or snack. You can find a Tim’s almost anywhere in Canada when travelling so the reliability and comfort of knowing what to expect is a bonus for many.“

“I get a coffee everyday before work at the SHC Hospital and the ladies on my shift 3:00-11:00 pm are the sweetest and most amazing, helpful women. They know what I want when they see me in line and it’s ready before I get to the till. If I work an overnight shift the kitchen staff are lovely also.“

“I just want to say thank you for doing my order right for the very first time..
It was really nice to see canadians in that location and got my order right communication is not hard this time
Very good in customer interaction.“

“I’m a regular at Tim Hortons, and I just want to say how much I appreciate the service here. Romulo always recognizes me and even remembers my usual order, which honestly makes my day every time. It’s such a small thing, but it feels really personal and welcoming. Thank you for making customers feel valued — it keeps me coming back!“

“Gigi is really nice person who works at Tim , she always polite ,respectful, and friendly . She constantly provides best customer service and makes every visit pleasant experience. I always enjoy to go Tim Hortons and always looking forward to serve by her wherever she is working. I always go this Tim with my family and friends. Her positive attitude makes such a difference and she is great example of customer service.“

“I had an absolutely amazing experience at Tim Hortons! From the moment I walked in, I was greeted with warm smiles and friendly service that instantly made my day better. The staff members were polite, patient, and genuinely welcoming, even during busy hours. It’s always nice to see a team working efficiently while still taking the time to treat customers with kindness and respect.

The coffee is consistently fresh, rich, and perfectly brewed. Whether it’s a classic Double Double, a smooth latte, or an iced coffee, the quality never disappoints. You can truly taste the freshness in every sip. Their donuts and baked goods are also fantastic — soft, flavorful, and always fresh. The Timbits are a personal favorite and are perfect for sharing (or enjoying all to yourself!).

I also love the variety on the menu. From breakfast sandwiches and wraps to soups and lunch options, there’s something for everyone. The breakfast items are especially delicious and filling, making it the perfect stop before starting a busy day. Everything is prepared quickly but still tastes homemade and satisfying.

The restaurant itself is clean, organized, and comfortable. The seating area is well-maintained, creating a relaxed atmosphere whether you’re meeting friends, studying, or just enjoying some quiet time with your coffee. The drive-thru service is also impressively fast and accurate, which is perfect when you’re in a hurry.

Overall, Tim Hortons continues to deliver excellent quality, friendly service, and great value. It’s more than just a coffee shop — it’s a place that feels welcoming and dependable every single time. Highly recommended to anyone looking for great coffee, tasty food, and outstanding customer service! ⭐⭐⭐⭐⭐“

“The staff were friendly and the food was served quickly, but what really keeps me coming back is how welcoming the whole place feels. 😊 Every visit feels effortless—good service, good food, and a comfortable atmosphere that makes it easy to relax.😌 It’s the kind of place where you walk out feeling a little lighter than when you walked in. Thank you, and keep doing a great job every day.“

“Had a really busy day with assignments, and getting my coffee on time honestly made my day. I also ordered a Farmer’s Egg & Cheese, and I was surprised they had it ready within a minute. Quick service, fresh food, and exactly what I needed during a hectic day. Really appreciated it!“

“I made it there on closing and I met the staff who instead of making me feel unwelcome and kicking me out. Took my order smiled and accommodated me in the most kindest professional way. So I'm giving this review for this night staff this evening. Thank you for your help.“

“The food is great, place overall is great but the best part about this tim hortons is the staff. Incredible customer service from the staff. Unlike the other tim hortons the amazing workers from this place are kind and helpful and they always get your food fast and ready!“

“I recently visited this location to place an order for work and needed 80 Timbits, packaged in boxes of 10. The kind employee who helped me went above and beyond to make the process easy. She made sure I received the best price by applying the available bundle deals, which saved me nearly $10. She also took the time to package the Timbits into eight separate 10-piece boxes instead of larger bundles, exactly as I needed. Her thoughtfulness and excellent customer service made the experience so much easier. Thank you so much—I truly appreciate your kindness and effort! 😊“