Customers` Favorites
Customers` Favorites
“I have to say, the Dunkin on 280 is consistently on point! It’s always busy, which says a lot, but what stands out even more is how professional, kind, and efficient the staff is every single time.
I wasn’t even a coffee person at first, but the team kept recommending different drinks to try… and next thing you know, I’m officially a Dunkin Junkie! 😂
Shoutout to the entire crew for making each visit smooth, welcoming, and memorable. Great service, great energy, and even better coffee. Keep doing your thing! 👏🏾🔥“
Customers` Favorites
“I can’t stop thinking about that chicken. Went to Bham for work and walked there twice to get it. Now I’m Finna fly back to Alabama just to have it again!“
Customers` Favorites
“new go-to fast food when in the area“
Customers` Favorites
“Awesome service for fast food! Great amount for the lunch special. Good and fresh food!! Clean. Clean. Clean!“
Customers` Favorites
“Ate here for the first time today. It was very fresh and delicious! Restaurant was very clean also. We will be back to try the delicious custard.“
Customers` Favorites
“Thank you, thank you to Chick Fil A Greystone. We ordered food from here for our end of year football party. due to weather (cold and rainy) we changed our party location last minute from Heardmont Playground to Chick Fil A. Isaac accommodated us quickly, reserving tables for us, and making everything easy and fun for parents and kids. Isaac and his team were welcoming from Start to finish A thousand thank yous, from the Red Team (Oak Mountain Youth Football)“
Customers` Favorites
“I really like Milos and we eat at the Pelham store regularly. However yesterday was a disappointment. The tea was terrible, it taste soured, and I buy Milos tea at the grocery so I know how it should taste. When I returned it to the counter the employee stated others had complained about the taste, so why didn’t they make new tea? Also the burger with lettuce & tomato kept falling apart because the lettuce was a huge thick piece too large for the sandwich. The regular cheeseburger was thrown together also. I’m not sure what was going on yesterday but it was not a good experience.“
Customers` Favorites
“Not a huge fan of Milos. That being said the employees were nice and polite, cutting up and having a good time at work. They brought that to the atmosphere of the restaurant, definitely a plus.
Having employees that enjoy their work and work together well while taking care of the customer is a huge deal nowadays.
As far as the food goes it was Milo's, if you like it you do if you don't you don't.“
Customers` Favorites
“This Chick-Fil-A is fast! We just went through their drive-thru at 7:30 am and the whole experience took 2 minutes. Yall are doing an awesome job!“
Customers` Favorites
“I usually go through the drive thru, but as I brought a guest with me I decided to go inside to dine. Food was on point as usual, just that the scent of the restaurant as if it hadn't been cleaned. It wasn't the aroma of the meals being prepared. It looked clean, but a deep cleaning was needed. My guest raised it with me as well so it wasn't only me.“
Customers` Favorites
“Customer service is IMMACULATE. I did a carry out here on 7/20/26. Service was super fast, and everyone was super friendly! I was greeted upon walking in, smiles and everything! Pizza was the best! Hot, fresh, and literally picture perfect. I WILL BE BACK EVERY MONDAY! Thank you!“
Customers` Favorites
“new go-to fast food when in the area“
Customers` Favorites
“First time to try this place. I can't believe the wide array of food they serve. It comes to you hot, fresh and delicious!!! I had gotten a Groupon that I'm very thankful for!!! We spent less money here than we would at Taco Bell or McDonald's! If I lived over by it, I would literally eat here every day!!! I got fried catfish, the Cajun ranch fries and a small chicken salad. Good Lord I've NEVER had a salad THAT good before!!! And I'm 54 yo!! It has a ton of stuff in it!!! My husband got the same Cajun fried and a gyro that was amazing as well!!! I completely forgot to take pictures. But trust me, it's worth it! I can't believe they weren't more busy at 5 pm on a Saturday. We were the only ones dining in. But a few people came in for to go orders.“
Customers` Favorites
“Best lunch in Birmingham.“
Customers` Favorites
“I love it because a very nice team and a very excellent service do a wonderful job and make me feel like family“
Customers` Favorites
“Great food and great service“
Customers` Favorites
“The people make all the difference! Been Years since I had a whataburger like it’s supposed to taste. I wonder sometimes if some employees intentionally make the food nasty so less busy. Not at this one! Greeted with a giggle, shared joke and laughter and left with hot food. Thank you!“
Customers` Favorites
“My husband and I picked up dinner thru the drive thru tonight. The food was fresh, French fries hot, yum. But the best part was Mariah. She was super friendly and very personable! It’s nice to find someone who greets customers with a smile and great attitude! She’s a keeper- better pay her well. Thank you,
The Kenney’s“
Customers` Favorites
“Great food and clean restaurant!“
Customers` Favorites
“My burger was greasy as a blown head gasket (guess what it actually was given backyard cookout and Rallys for the messiness of the 🍔). My vanilla shake was good and thick like a Frostie from Wendy's. 7 out of 10 also they have a large variety of food prepare to overload“
Customers` Favorites
“I just absolutely love this place! The milkshakes are top notch and it's always clean and the food is delivered fast but very fresh.“
Customers` Favorites
“My experience thru the drive thru was great. Employees was very courteous and friendly. My only complaint is she could not scan my rewards QR code from my phone. So I got a receipt and when I scanned barcode it said that it had already been used. This happened the last time I tried to scan receipt. Lost points again“
Customers` Favorites
“DELISH. The chicken is amazing… but the frosted lemonade?… 🤤“
Customers` Favorites
“The food was on-par with other Arby's locations that I enjoy visiting. The service seemed to be good, even though I was only there to pick up an online order. The interior appeared clean, even though I wasn't there during a busy time.“
Customers` Favorites
“I picked up my take out order. I told the staff I needed the strawberry shake. I was told a couple minutes later it was in the bag. I checked and I could see the top of the cup so I left. Got home and it was vanilla. My husband ordered the hot ones burger and there was a quarter size of sauce in the middle of the top bun. His burger was basically dry. My bacon burger was cooked too long, part of it was not edible because it was hard as a rock. This was my first time coming here and I don't plan on returning.“
Customers` Favorites
“Awesome people and food. just hate it's going to be 6 months for rebuild. I appreciate the friendships I have made there. Hopefully all will remain with company. Wesley is the best. I will take good care of the cow.“
Customers` Favorites
“The manager went above and beyond to make sure my catering order was fresh, hot and on time! Chandria showed great customer service! She even stayed longer to make sure the order was handled properly. Thank you Chandria for making my experience a great one!“
Customers` Favorites
“We had a long line infront of us and they got our food to us super quick. Mayerlyn (The short young lady) deserves a raise. That girl was working so hard. 🥺 The food was delicious not greasy at all and the order was correct. One of the best Jack’s I’ve visited ever.“
Customers` Favorites
“Quite possibly the best fried chicken I've had. Picked some up for lunch, grabbed the boom boom sauce for the name alone. Turned out to be a game changer for me. Fries weren't anything to write home about, but they rarely are. The only downside about eating this is knowing I can't get it back in Atlanta.“
Customers` Favorites
“The food was good but costs way to much,i would eat it more often if it didn't cost so much“
Customers` Favorites
“I went to the gas station for some drinks and could not ignore the smells coming from the kitchen and not to mention the long line of people waiting for their order. We bought a pork torta to share while we went up to oak mountain and it was sooo delicious. I will be coming back for sure.“
“I was visiting from out of town and found this drive thru on my way to try another place. What a wonderful find this was!
I had a burger, with onion rings, a Mr. Pibb, and banana pudding. The burger is one of the better burgers I have had. It was cooked perfectly with lots of flavor and not dry. The sliced tomato on it was a big ol' slice. Not short cuts were taken. The onion rings were good and I loved the banana pudding.
The time from when I placed my order to when I got my food seemed a little long. But it was worth the wait, and I suspect it was because they were making the burger fresh by the order instead of reheating it.
Very good.“
Customers` Favorites
“Best service around, good food and the staff are top notch.“
Customers` Favorites
“great store, fast service, hot food“
Customers` Favorites
“Lately, I've been discovering more places that sell fast food sandwiches, you've got Subway or Quiznos, Jimmy John's, and of course Firehouse Subs. This place is a special place because of the tradition that goes on around here. The theme is it depicts a firefighter doing his/her duties. Hence the name firehouse, I wouldn't be surprised if fire fighters come here to eat all the time.
Food: I got the Cajun chicken and the Italian sub, these are both phenomenal very rich tasting. And almost like, they put effort into making the sandwich. The price is actually affordable. I have posted pictures of the menu if you were to look.
Atmosphere: Like I said, it feels like you're a fire fighter when you eat here, it almost feels like home like you're safe. It wasn't too busy when I was here. If you buy something at firehouse subs, you can contribute to first responders.
Service: Obviously I wouldn't be skipping this, but the service was amazing. They make your food right every time piping hot. Always quick and efficient. No missing ingredients.“
Customers` Favorites
“Everything 5 stars. Just busted from almost 4hours away with my family for a doctor apt for my daughter and YALL!!! Food was amazinggg , everything was bomb.com. I was so scared being from out of town and trying something new but they DID NOT disappoint. Customer service amazing so kind and understanding. PRICES WERE ASTONISHINGLY REASONABLE . My sister got a funnel cake that she didn’t care for and they refunded her AND offered a free banana pudding for the inconvenience. We are otw back home full and happy . Thank you guys so much for a great time not a long one 😉
Oh and we ate our food so fast couldn’t even take pictures lol but it was a beautiful site I’ll tell you that lol.“
Customers` Favorites
“Went to the drive thru in Qxford, ordered two turkey gyros. Got home my husband had some hair in his first bite. I lost my appetite, gave him the other sandwich. It was hairless.“
Customers` Favorites
“I ate here at noon on a Wednesday. The restaurant wasn’t busy at all and there was plenty of parking.
The food was great. It’s hard to mess up Panda Express. The employees were friendly and quick with their service. Overall no complaints and I would return.“
Customers` Favorites
“10/10. Got the 30 min til close and it was hot, ready, and out fast with quick service! Delightful! If you’re craving late night food, risk it here, it’s s worth the biscuit! Id add a picture, but I ate all that food too quick, and they even helped me order things properly so it was cheaper! 10/10“
Customers` Favorites
“I saw a review on here about someone had the special BBQ Brisket Steakburger and decided I would try it but never got to do it until today and was surprised they still had it going on. LOVED IT!! The BBQ sauce is sweet yet tangy but not overpowering like many BBQ places. The brisket on top of the double steakburgers were plenty and each strip was really meaty and not loaded with a lot of fat like other BBQ places. The pickles and sweet onions on top were a kicker also as they really added to the flavor with every bite. I am glad I had a big hungry appetite though because that burger was more than enough for a meal especially the healthy helping of shoe string fries!! Well done also to the staff for the prompt service from the moment I walked in with a welcome to Freddy's and the friendly smile of the cashier and the thank you from the cook when I picked up my order at the service counter!! Impressive for a fast food operation, but I will admit that having good employees to pass on the right attitude when working is important and this crew made the grade on that and more!! Thank you everyone!!“
“I went with my son and his class yesterday while on their field trip. Enjoyable experience, very helpful staff. It was kind of entertaining, there were several people ahead of me in line and the staff called "next person please" and even repeat it several times and customers would just stand there and not move up... My point being, that takes patience! Never heard anyone being disrespectful at all. Have a blessed day.“
Customers` Favorites
“Friendly voices on the speakers, order came hot & fresh, and delivered with a friendly smile. Good job to the employees at this Pelham/Alabaster location! Thank you for making it a great experience.“
Customers` Favorites
“Bojangles, specifically this location, is a gem! The location is convenient, the food is excellent, and the staff have always been wonderful. In fast food, there's either fantastic customer service or terrible customer service, in general. Bojangles team members seem to love their work and generally enjoy being there, and it shows. Well done, Bojangles and kudos to your staff!“
Customers` Favorites
“The Chick-fil-A at this location was amazing!!! Thank you Tucker!!
I have always regarded Chick-fil-A as a company that sets the standard for exceptional customer service, which is why my experience at Chick-fil-A in McCalla was so disappointing.
About a year ago, Sydney, the Marketing Coordinator at the McCalla Chick-fil-A, graciously offered our church, Friendship Baptist Church, 59 cards for free chicken biscuits to use on our church trip to the Ark Encounter in Kentucky. Because we were still in the planning stages, I was told there was no time restriction and that I simply needed to call when our departure date was finalized.
When it came time for our trip, I contacted Sydney, who informed me she was no longer in that role but assured me the offer would still be honored. She referred me to April, the new marketing representative. April was very kind and told me she didn't anticipate any issues but needed to discuss it with the restaurant manager before confirming.
Unfortunately, after waiting several weeks without hearing back, I contacted April again and was told that management had decided they no longer provide those promotional cards. Needless to say, I was extremely disappointed. More importantly, our congregation—many of whom are senior citizens—was disappointed because I had already shared the good news that Chick-fil-A would be providing complimentary chicken biscuits for our trip.
Thankfully, this story has a much better ending.
I reached out to the Chick-fil-A at Midtown Plaza in Birmingham and spoke with Tucker, one of the managers. After hearing what had happened, Tucker immediately stepped in to help. Not only did he honor the original commitment by providing the 59 breakfast cards, but he also contacted the Chick-fil-A in Kentucky to ensure they would accept the cards when our group arrived.
Tucker demonstrated the level of customer service that has made Chick-fil-A's reputation so strong. His willingness to help restored our faith in the Chick-fil-A brand.
As a person of faith, this experience reminded me that God always has a ram in the bush. While one location was unable to keep its promise, God provided someone else who could. Thank you, Tucker, for your kindness, integrity, and willingness to serve our church family. You made a lasting impression on all of us.“
Customers` Favorites
“Great service and restaurant. The new layout of the parking lot is a bit weird, and the employees do their best and are all very polite, but you run the risk of becoming trapped in the drive thru if theres any kind of hold up ahead of you, bc theres no way to exit the lanes after you get into them due to the new parking lot layout.Recommend ordering on the app and picking up in store or getting curbside to avoid the drive thru, esp if you have anxiety or any agoraphobic tendencies related to driving“
Customers` Favorites
“Over the last several weeks, I have had the opportunity to visit this location four times. I was buying lunch for guys doing work for me.
Each time, I was lucky enough to be waited on by Autumn. She always has a smile. Very professional and super nice. Reads the order back every time. I have interacted with some of her co-workers to a lesser extent. However, they have also been super nice with a smile, too.
Of course, the chicken sandwiches are super fresh and delicious. However, this FIVE STAR review is for the employees who clearly go beyond what normally might be expected to a very elevated version of customer service that I do not hardly ever see...anywhere. Way to go!!!“
Customers` Favorites
“I come to this Jacks often for breakfast. I absolutely love the fresh biscuits here during the week. They are so light and fluffy. Makes my tummy smile. Food is always hot and fresh. I haven't had to wait long on anything I've ordered yet. Keep up the great work ladies..“
“Had it today for my 1st time and I love it everyone is so friendly and sweet and Cory who took our order was so friendly and sweet I will be back“
Customers` Favorites
“We stopped by for breakfast on 8/20/2021. Had the best experience ever. My first time visiting. I am from Bay Minette, AL. and was visiting my sister for a Birthday party. I have been in retail for over 40 years and never seen a cashier like Talisha Black. She was awesome. She was talking orders, filling them, checking them twice to make sure the orders were right. Making sure drive thru was running good and the cook was getting correct items for each order. she was so respectful and had such a bubbly personality. She needs the recognition for what she does. Made our day. Thanks Talisha Black“
Customers` Favorites
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“Great tasting and well prepared subs! Visited this location on a Monday during lunchtime and was out the door, within 8 minutes or less. Friendly staff the experience even better. I highly recommend this location and I’ll definitely be back again!!!“