Customers` Favorites
Customers` Favorites
“I can’t stop thinking about that chicken. Went to Bham for work and walked there twice to get it. Now I’m Finna fly back to Alabama just to have it again!“
Customers` Favorites
“new go-to fast food when in the area“
Customers` Favorites
“Awesome service for fast food! Great amount for the lunch special. Good and fresh food!! Clean. Clean. Clean!“
Customers` Favorites
“Ate here for the first time today. It was very fresh and delicious! Restaurant was very clean also. We will be back to try the delicious custard.“
Customers` Favorites
“Thank you, thank you to Chick Fil A Greystone. We ordered food from here for our end of year football party. due to weather (cold and rainy) we changed our party location last minute from Heardmont Playground to Chick Fil A. Isaac accommodated us quickly, reserving tables for us, and making everything easy and fun for parents and kids. Isaac and his team were welcoming from Start to finish A thousand thank yous, from the Red Team (Oak Mountain Youth Football)“
Customers` Favorites
“Not a huge fan of Milos. That being said the employees were nice and polite, cutting up and having a good time at work. They brought that to the atmosphere of the restaurant, definitely a plus.
Having employees that enjoy their work and work together well while taking care of the customer is a huge deal nowadays.
As far as the food goes it was Milo's, if you like it you do if you don't you don't.“
Customers` Favorites
“I usually go through the drive thru, but as I brought a guest with me I decided to go inside to dine. Food was on point as usual, just that the scent of the restaurant as if it hadn't been cleaned. It wasn't the aroma of the meals being prepared. It looked clean, but a deep cleaning was needed. My guest raised it with me as well so it wasn't only me.“
Customers` Favorites
“new go-to fast food when in the area“
Customers` Favorites
“Customer service is IMMACULATE. I did a carry out here on 7/20/26. Service was super fast, and everyone was super friendly! I was greeted upon walking in, smiles and everything! Pizza was the best! Hot, fresh, and literally picture perfect. I WILL BE BACK EVERY MONDAY! Thank you!“
Customers` Favorites
“great service!! Thanx to Amy fulvi for a great burger!!“
Customers` Favorites
“Puts my local Milo's to shame Hot food almost every time - very rare in fast food these days Much friendlier staff than most locations I've been to“
Customers` Favorites
“First time to try this place. I can't believe the wide array of food they serve. It comes to you hot, fresh and delicious!!! I had gotten a Groupon that I'm very thankful for!!! We spent less money here than we would at Taco Bell or McDonald's! If I lived over by it, I would literally eat here every day!!! I got fried catfish, the Cajun ranch fries and a small chicken salad. Good Lord I've NEVER had a salad THAT good before!!! And I'm 54 yo!! It has a ton of stuff in it!!! My husband got the same Cajun fried and a gyro that was amazing as well!!! I completely forgot to take pictures. But trust me, it's worth it! I can't believe they weren't more busy at 5 pm on a Saturday. We were the only ones dining in. But a few people came in for to go orders.“
Customers` Favorites
“I love it because a very nice team and a very excellent service do a wonderful job and make me feel like family“
Customers` Favorites
“Best lunch in Birmingham.“
Customers` Favorites
“This is by far the busiest Chick-fil-A I have ever been to. It's always so packed when I go and yet the service is always incredibly fast and my order is always exact. The place is always so clean and everything runs seemingly smooth. This is THE Chick-fil-A of all Chick-fil-As and i stand by that.“
Customers` Favorites
“Great food and great service“
Customers` Favorites
“I like Five Guys’ foods and service very much. I was so disappointed in the service today, though, that I feel compelled to write this in hope that the manager at the Fultondale location will see it. I went in to place an order, but noticed one employee was cooking food and there was no one at the register. As I walked to the register, I passed two employees seated at one table and another employee seated at a separate table. I stood at the register waiting, but no employee approached. The cook, who was quite busy, saw me and called to someone, but still no one came. One employee at a table rose and walked to the back of the room, so I thought she had gone back to go behind the counter, but she came back to her table having just gone to refill her cup. We made eye contact, so she knew I was waiting. But neither she nor the other two employees made any attempt to assist me. After another six minutes, with no acknowledgment at all from the three seated employees,I left. I won’t give up on Five Guys after one bad experience, but I hope the manager will see this write-up and use it as a teaching moment for today’s staff.“
Customers` Favorites
“Great experience at very busy time for them. They worked well together and served as many people as they could as fast as they could... And the food was hot and very good!“
Customers` Favorites
“My husband and I picked up dinner thru the drive thru tonight. The food was fresh, French fries hot, yum. But the best part was Mariah. She was super friendly and very personable! It’s nice to find someone who greets customers with a smile and great attitude! She’s a keeper- better pay her well. Thank you,
The Kenney’s“
Customers` Favorites
“The staff was delightful! We were so excited to come in and ate. Great experience 👍“
Customers` Favorites
“My burger was greasy as a blown head gasket (guess what it actually was given backyard cookout and Rallys for the messiness of the 🍔). My vanilla shake was good and thick like a Frostie from Wendy's. 7 out of 10 also they have a large variety of food prepare to overload“
Customers` Favorites
“Love Dairy Queen in trussville !!! Always the best customer service. The management and team is great, and they strive to help out the community as well !!! Recommend coming here 5 out of 5 stars !!�“
Customers` Favorites
“Great food and clean restaurant!“
Customers` Favorites
“Jack's is one of those rare food places that the food ninety percent of the time is really good. I don't feel like i'm eating some fake processed food, like so many other fast food places. I don't feel guilty for feeding my children their dinner. For a quick bite to eat you can never go wrong eating there. Don't even get me started on their breakfast i'd be four hundred pounds if I could eat there every morning. Lol“
Customers` Favorites
“I just absolutely love this place! The milkshakes are top notch and it's always clean and the food is delivered fast but very fresh.“
“Best food around town highly recommend“
Customers` Favorites
“The food is good for what it is. It is a pretty good deal. The staff is usually pretty nice and in a good mood no problems always have my order correct the atmosphere is just an old building in an old place but yet it’s not known for that it’s known for the food that’s like your grandma cooked it in her kitchen“
Customers` Favorites
“My experience thru the drive thru was great. Employees was very courteous and friendly. My only complaint is she could not scan my rewards QR code from my phone. So I got a receipt and when I scanned barcode it said that it had already been used. This happened the last time I tried to scan receipt. Lost points again“
Customers` Favorites
“I just wanted to take a moment to recognize the amazing customer service I received today at Milo’s. I went through the drive-thru, and from the very beginning, everyone was kind, professional, and welcoming.
The woman who helped me with my order—the one with the beautiful gray/salt-and-pepper hair—was absolutely amazing. She was so friendly, patient, knowledgeable about the menu, and helped me place my order with such a positive attitude. You could tell she genuinely enjoys helping customers, and her kindness made a lasting impression on me.
The young man at the window was just as polite and respectful. It’s rare to experience such genuine kindness from multiple employees during one visit, and they both made the experience enjoyable.
I was also impressed by how fast everything was. The drive-thru moved quickly, and my food was ready in no time. Even better, it came out hot, fresh, and exactly as I ordered it. Fast service without sacrificing quality is something that deserves recognition.
I’ll be honest—I was a little skeptical about stopping at this location because of the reputation the Parkway area sometimes has. This was my first visit to this Milo’s location in over six years, and I’m so glad I decided to give it another chance. They completely exceeded my expectations.
Great customer service is becoming harder to find, so I believe it should be acknowledged when people get it right. Thank you to the woman with the gray/salt-and-pepper hair, the young man at the window, and the rest of the team for making my visit such a pleasant one. Your friendliness, professionalism, efficiency, and the quality of the food did not go unnoticed. I’ll definitely be back, and I hope management recognizes the outstanding employees they have at this location. Keep up the amazing work! 👏🏽❤“
Customers` Favorites
“Great food 🥰🥰Great customer service 💯“
Customers` Favorites
“I ordered through Uber Eats and the food was hot and fresh but I was disappointed when I got regular fries instead of Mex fries. The staff was so pleasant when I called to inform them of the error. One of the managers asked for my address & personally drove my Mex fries to me. That was most definitely above & beyond customer service.“
Customers` Favorites
“DELISH. The chicken is amazing… but the frosted lemonade?… 🤤“
Customers` Favorites
“I picked up my take out order. I told the staff I needed the strawberry shake. I was told a couple minutes later it was in the bag. I checked and I could see the top of the cup so I left. Got home and it was vanilla. My husband ordered the hot ones burger and there was a quarter size of sauce in the middle of the top bun. His burger was basically dry. My bacon burger was cooked too long, part of it was not edible because it was hard as a rock. This was my first time coming here and I don't plan on returning.“
Customers` Favorites
“Food was good, service was great and I must say they work hard here“
Customers` Favorites
“Awesome people and food. just hate it's going to be 6 months for rebuild. I appreciate the friendships I have made there. Hopefully all will remain with company. Wesley is the best. I will take good care of the cow.“
“I came through Jack’s drive-thru to pick up breakfast for my employees, and I was truly impressed from start to finish.
Tamara took my order with such a warm, professional tone that I honestly thought she might have been new—you could literally hear the smile in her voice! That positive energy carried through the entire experience.
Destiny assisted me at the window, confirmed my order and confirmed if I needed any condiments and suggested additional items that complimented my purchase. Natalie brought my food out with a smile and greeting as the entire process took less than four minutes. I felt like I had just gone through a NASCAR-speed drive-thru—in the best way possible!
The parking lot and surrounding area were clean and well kept. I bit into my biscuit right there in the drive-thru, and oh my goodness—it was so fresh, soft, and buttery that I had to ask who made it. They told me his name was Willie, and Willie definitely did his thing!
As a business owner, these are exactly the type of people I like to hire and have representing a company: friendly, professional, attentive, efficient, and genuinely pleasant.
Destiny mentioned the survey, but I wanted to take it a step further and leave a Google review because great service deserves to be recognized just as loudly as poor service gets complained about.
Excellent job, Tamara, Destiny, Natalie, and Willie! You all made my morning, and I left with the same smile I had from the moment I pulled in.“
Customers` Favorites
“The manager went above and beyond to make sure my catering order was fresh, hot and on time! Chandria showed great customer service! She even stayed longer to make sure the order was handled properly. Thank you Chandria for making my experience a great one!“
Customers` Favorites
“Clean lobby, food was as expected to Whataburger. Service was good and prompt for the cook to order restaurant. Atmosphere was good. Bathroom could have been more loved on but not nasty just unattended. My only comment negative is the parking but in fairness the property is too small for the heavy traffic. Over all a nice visit.“
Customers` Favorites
“The food was good but costs way to much,i would eat it more often if it didn't cost so much“
Customers` Favorites
“Great food! Clean store and friendly staff!“
Customers` Favorites
“Quite possibly the best fried chicken I've had. Picked some up for lunch, grabbed the boom boom sauce for the name alone. Turned out to be a game changer for me. Fries weren't anything to write home about, but they rarely are. The only downside about eating this is knowing I can't get it back in Atlanta.“
Customers` Favorites
“I went through the drive thru this am. to pick up some breakfast. A very nice lady named Felicity was working. If every drive thru experience was like this one, I would go more often. Thank you Felicity for making my morning a little brighter.“
Customers` Favorites
“Food was amazing, but we were in a hurry and forgot to check our bag. one of our meals got left out and that was what I was craving the day i got out of my knee surgery🥺 My dad was kind enough to split with me but we were disappointed🥺“
“I was visiting from out of town and found this drive thru on my way to try another place. What a wonderful find this was!
I had a burger, with onion rings, a Mr. Pibb, and banana pudding. The burger is one of the better burgers I have had. It was cooked perfectly with lots of flavor and not dry. The sliced tomato on it was a big ol' slice. Not short cuts were taken. The onion rings were good and I loved the banana pudding.
The time from when I placed my order to when I got my food seemed a little long. But it was worth the wait, and I suspect it was because they were making the burger fresh by the order instead of reheating it.
Very good.“
Customers` Favorites
“Best service around, good food and the staff are top notch.“
Customers` Favorites
“Absolutely amazing service and food,I also talked to the assistant manager David and I can see why the service was so smooth, very knowledgeable and helpful with all my needs and I'm super picky so it's always nice to be treated with respect, keep up the good work!“
“Wings and okra are delicious Just need to clean their front door it’s covered in dirt and gunk It’s filthy If customers can see that I wonder what is in the kitchen..bathroom you can smell it entering the door and today I saw a huge roach crawling around inside. I probably won’t be eating here again.“
Customers` Favorites
“Order got screwed up Last nite Re done FREE 2 night“
Customers` Favorites
“I’m sure this doesn’t happen often so I just wanted to give you guys a great review for having James as a part of your team. I went to your store on 7/31/20 and this man went above and beyond to help me. He was kind, courteous, and willing to make everyone feel welcomed. He is very well spoken and super polite. Keep up the good work James you deserve all the blessings you have coming to you. Thank you sir!“
Customers` Favorites
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“As always the food is really good and the customer service is outstanding!! Highly recommend!!!“