McDonald's in Colorado Springs

“This McDonald's is spacious tuck away from main stream traffic but still attracts the locals
Anice calm and roomy environment for good mcdonalds breakfast. I felt comfortable enough to sit and eat at a table + I like pancakes they were cold but good. McDonald's is a quick meal so I dont expect sublime meàls.“

“Love soooo much that this McDonalds keeps their Lobby open until 1am and doesn't make delivery drivers sit its drive thru for 20-30 minutes. AND they are always fast! You are amazing, keep it up. Wish other McDonald's followed your model!“

“There's a McDonald's right across the street from my house but my man and I will always make the drive to come to this one, when we do decide to eat McDonald's. The food is really good quality and we don't mind waiting if it's fresh.“

“I have stopped going to all other McDonald's locations in the area because they no longer have self-serve drinks and self-serve ketchup.

I don't have kids, but it's also great this restaurant has the indoor playground.

This is the only real McDonald's left in the area. If they make it like the others, we will stop coming here. The only thing that would be better is if the lobby was open all night.“

“Awesome place. I live up the road and I love my McDonald's. Every place has a bad Monday or a bad week or day. But besides that they tear it up when it's busy. The line moves fast. And they get it done. The food is good not under a heat lamp or in a tray in a steamer all day. I run and get me a mcchicken snack wrap spicy ranch and I get it every lunch because it's freshly cooked chicken and it's warm and satisfying without eating me down. Thanks guys. I love my personal McDonald's lol“

“Food here is consistently good (hot fries, good Coke mix, good cheeseburgers, etc) Our go to when we crave McD's or need a quick meal.

On this occasion there was some good customer service from the Manager there that is noteworthy! We went through the drive thru and ordered a few happy meals for the kids. Used the App, redeemed points (which I never do) and the points came off but was still charged. Don't know what happened there, but asked the manager and after a bit of a miscommunication (probably from me!) he finally understood and refunded me. Many thanks for making it right!

Good experience overall! Thanks!“

“We have to go to McDonald's all the time cuz my grandson is obsessed with McDonald's but this time they had the play place blocked off for a birthday party i didn't know that you could reserve the whole play place for a birthday party so my grandson was pretty upset about that LOL“

“The food is.... McDonald's... It tastes the same anywhere in the world. So you know what you're going to taste.
However, the production of everything has not missed a beat upon requests.

The service is what I'm happy to express that my return to this venue is consistent when McDonald's is on my mind. I would prefer this location over all other McDonald's in the vicinity.

The atmosphere is consistently clean, but the new touchscreen kiosks have reduced customer‑employee interaction. As a result, employees seem less engaged, customers feel disconnected, and trust drops to the point where people double‑check their orders.“

“Frequently I eat fast food due to a disability, and every time I’ve come here my kindness has been returned, fries have been fresh, and my go-tos made with the consistency that I crave. In a world where customer service literally means sucking up to everyone because people’s demands of you are more important than your well being. No one, and I mean no one should be expected to be nice to customers for $14 an hour, mind you these are the people actually representing the company and making the food you eat and come back for, while the CEOS bring home BANK for employing these sweet people. Bless every one of them I beg the universe, because it makes me a little sad every time to be met with their lovely smiles that I’m sure they have no choice but to fake for their job that don’t pay their rent. Their service is what keeps me comfortable to come back.“

“I appreciate the team at this location. Our orders are ready and perfect. Yesterday my fries didn’t make the bag…… as I was walking back up to the counter they had my fries in hand.
The apologies were genuine. I was not even upset. I also work in the food industry , and know that happens. So just a shout to this amazing team of young people. Thank you see again soon.“

“I come through every Saturday and Sunday morning just after 5am. You have the most wonderful people working then - Alisa, Javonte, and Jacob are THE BEST! They smile and are in great moods, even though they must be exhausted. They deserve every good thing! You are VERY fortunate to have this team and I truly hope you know that. Thank you, thank you, thank you!“

“September 3, 2021 got French fries 🍟

April 21, 2022 Uber Eats #3 $4.80

April 23, 2022 Door Dash 5 $6.50

April 25, 2022 Door Dash 2 $6.50

May 6, 2022 Dash 4 $5.50

May 9, 2022 Dash 1 $5.25

May 11, 2022 Door Dash 2 $6.00

May 12, 2022 Door Dash 1$5.50“

“stopped through to grab a quick breakfast, and everyone i interacted with was genuinely kind. Honestly kinda used to going to a McDonald’s and expecting little to no customer service, but this location seems to have it figured out!! As for my bacon, egg, and cheese bagel, it was pretty average breakfast item.“

“When I went there for lunch they were very attentive and the managers wear communication with the people making the food to make sure that my food was being made the way I ordered it I would recommend anybody to go here were there fast and very courteous to your Needs“

“Ya know. I left a previous bad review, but I’ve been back a few times since then and I changed my mind. It’s McDonalds, you aren’t going to get great food. The service though, is excellent. The staff are very cool, and polite. They are some of the nicest staff I’ve ever seen at a McDonald’s. That’s why the 5 stars“

“I’m not gonna say that they are the slowest fast food place but I mean I do think that they’re a little slow however, whoever was working in the drive-through today is not getting paid enough money. His customer service was off the charts and he had me laughing through the speaker box. It’s very refreshing to have an employee that goes that extra step for customer service, especially when it’s really hard to find now.“

“Super happy that we have one of the best McDonald's in the city next to my house. My kid is addicted to this Goy Slop and when I'm in a rush I eat there as well.
The food is Always made well the employees are super chipper and a big thank you to the employees there after covid customer service kind of went out the window but these people seem to remember what it takes. Thank you“

“For being a McDonald's, this is a pretty good place. The workers seem to change pretty often, but I've seen the same ones for a few months now and they are so kind and make sure we always get all we ordered and that the food is fresh. I hope it stays the same!“

“Thank you staff and manager! You took the time and kindness to help me to look for my purse and the very important content it had, everything was in its
place and complete, it meant the world to me to find that purse and I wouldn’t be able to find it without your help, I am so glad there still honest people happy to help. God bless you all!
We also enjoyed the meal, the kind service and the comfortable play place !

Thank you very much again!“

“It was easy and quick, they really do have good customer service here, except for the drive thru cashier's won't count your change back to you when ever they are making change from however much money you give, and they look at you to like you are insane for expecting them to go the extra mile to actually count the change as they hand it out of the drive thru window

Parking: It is hard to pull in and access the drive thru because of the way it is set up and the design of the layout.“