“I wish I could personally say thank you for making my night. To the 2 gentlemen in window 1 and window 2 THANK YOU. I had a long day at work and sometimes I get not so good service at McDonald but not tonight I was treated with respect and I seen nothing but big smiles the whole time it’s very nice to be treated like a actual person I hope both sides of your pillows are cold at night and everything good happens to you in life thank you lol wish I had your names!“
“The one thing I like about this McDonald's and I've been going there close to a year now is it every time I go in there everybody's got a smile on their face everybody's really friendly and it's consistent on every “
“Why would you tell me to pull forward when there are NO other customers. You really shouldn't tell anyone to pull forward anyway. You should take care of the people first come, first serve like the good old days. Love going here, but that is ridiculous.“
“March 14 was a snowy day in Colorado Springs. Schools, offices and medical facilities were closed. All Starbucks and Dunkin' Donuts were closed. All indie coffee shops seemed to be closed. When Julie took our order for coffee, I said, "And you had to come to work." She replied, "I *got* to come to work." What a great attitude! I learned a great lesson from Julie.“
“Food was great just had a bit of an issue where they may have given my curbside to someone else. My order said it was brought to me just as the occupants of the cat next to keep got back inside their car and left. When I went in & complained, there was a giant line of complainers already, but as soon as I got the attention of an employee, my order was remade fresh & in my hand within 3 minutes.“
“This place has been renovated to be streamlined in a sense. Nothing in the lobby to keep clean like condiments and soda dispensers. That can be a disadvantage for the customer though. We left there with our three drinks in hand. It was a good experience!“
“Marissa was top-notch and attentive, while waiting on fresh apple pies to get done she was just very nice on updates and made sure nothing else was made and just sitting there waiting on something, so everything was hot and fresh. Great insight and common sense on timing.“
“During a field trip, my class raided this McDonald's and MY GOD... This is the best one so far. (I haven't gone to a McDonald's in four years)I spent 7-ish dollars here and was definitely worth the spend. I got 2 cheeseburgers and some Coca-Cola with medium fries. The staff here were very friendly and so were the customers, showing that if the staff treat others kindly, the customers will treat everyone else kindly. All of my friends thought the food was good as well. We all got vanilla ice cream cones for being so well during the field trip, and I honestly really enjoyed the cones.The bathrooms are locked with a keypad and are only accessible to customers only. You must ask an employee to open the door for you, which is very easy to do as, again, they are extremely friendly.If I could return here in my free time, I would definally come back again.- A student of the Hanover Hornets, "GO HORNETS!"Parking: For a mini bus fitting in a parking slot perfectly, I suggest more small class raids for this place.Kid-friendliness: For us as a group of kids coming in, they were very kind and helpful! They didn't seem intimidated or annoyed whatsoever. Kind employees!“
Fast Food • $
“This McDonalds is the definition of don't judge a book by its cover. The workers are phenomenal people who care about your well-being and safety when it's come to food and life. The managers (especially Kira, Caleb, Emanuel, Kelly and Esmeralda) are top-notch workers and care about procedure getting done. I recommend this place a lot, so give it a shot.“
“It's McDonald's.You know what to expect.The problem is you never know what you are going to get.Usually.Not here!Drive thru is quick, lobby is clean, bathrooms are clean and the staff are amazing.I will have pictures soon.Big shout out to Cody!I had exited after eating my amazing happy meal and was just getting in my car when I saw an employee explode from the building with a Sprite in his hand and the look of sheer willpower on his face.He then ran, and I mean ran, to a vehicle that was exiting the drive-thru.They had forgotten to give the man his drink and Cody would have NONE of that.He got to the van and gave that drink over like he was Tom Cruise or Jason Mamoa.He stormed the gates, accomplished the mission, and retreated inside with all the flair of a Russian ballerina who is secretly a courier.Cody needs to be employee of the year.Update:We went back today for some coffee and it is exactly what we expected.Hot, delicious, and served with a smile.“
“Honestly the best tasting McDonalds I've ever had, and I don't even like it normally. The service was decent, but my beef is with the new (table tent) system. Those tents need to be cleaned just as much as the tables! They have more hands on them then anything in the place.“
“Drive thru was stupid busy but so was lobby the staff did in amazing job at getting things knocked out and team work looked amazing for the pressure the team was under ! Ms. Ariyanna Thank you if your not the manager you should be you helped make your team look real nice from what I seen this evening thank “
“I've had bad experiences with McDonald's in other places, but this one I've not had a problem with in the 5 years I've lived here. Every so often, I have to pull forward and wait for my order, but not all the time. For the most part, the crew here is on point. I'll go for breakfast around 6 am, or dinner around 9 pm... always on point. The only thing they aren't consistent about is trying to suggestively sell me something. (The options below say you can recommend Burger Kings chicken nuggets, lol)“
“Ordered a sandwich to go, got home and the wrong sandwich was done. Not a big difference but a few ingredients and they charge extra. So bait and switch behaviors. Not cool. Have left a message with customer support. Wondering if I will actually get a call or refund for the difference.Update: no response from anyone about the missing ingredients that I paid extra for. Sent an e-form on the McDonald's website requesting a refund of the difference in cost for the ingredients I didn't receive but paid for. Really not expecting much at this point. Probably never get any customer service. So horrible of an experience when something isn't done right the first time.Got an email and voicemail the next day after contacting McDonald's through their website. Was advised to go to the same location for a refund of the meal cost difference.Went back to the same restaurant and was provided a refund without issue.“
“First of all. Is a Macdonald. So dont be picky you cheap...They were definitely overwhelmed in orders. Big drive thru line. We order with the app and waited in the spot. It took a while. But we expected that. Staff was working hard to keep up and they were nice despite that they look exhausted.“
“Fast service! Especially with the bad boy App, drove right thru, picked up, zoomed home still hot, Big Mac attack! Goot!Parking: No homeless, very clean, great location!Wheelchair accessibility: Wheelchair accessible everywhere, ordering, bathroom, dining, parking lot, blessing ?“
“An easy meal I can have for lunch or dinner when I'm at work. I am a Transit Driver and it's nice to have McDonald's to go to for a quick bite. Thanks McDonald's for wonderful service.Kid-friendliness: Very kid friendly.Wheelchair accessibility: Yes plenty of room for wheelchair accessibility.“
“I want to give a HUGE shout out to BRYCE from overnight shift! She is ALWAYS so sweet and kind to me. I usually come here after the movie theater night to treat myself. She always ensures the food is TOP quality. Give this lady a raise or an even bigger promotion! She’s a needle in a haystack!“
“Download the app. You can save so much money every day , starting with a dollar for any kind of breakfast sandwich in the morning... And let's you add up points so you can get free food or drinks after it builds up a certain amount.Parking: Parking is All around the building and more to the side.Wheelchair accessibility: Wheelchair Ramps all over.“
“The sausage and egg McMuffin is one of my guilty pleasures. I don't get them often but love em when I do. Maybe because I don't get them often they seem smaller than before. Shrinkflation? I wish McDonalds would offer them in a larger version. I would be ok paying a little more for a larger patty and two eggs.“