Starbucks in Jacksonville

“Passing through while traveling. Very friendly environment. Cashier and I had a wonderful conversation while waiting for my coffee but it wasn't hot enough when tasted before leaving and staff member didn't hesitate to remake another one. Pleasant atmosphere!“

“Always a great experience at this Starbucks! The drinks are consistently made well and taste great every time, which I really appreciate. The staff is always friendly, and even my dog gets excited when we pull up because he knows a pup cup is coming! 🐶☕

Great drinks, consistent quality, and a happy pup we’re always glad to come back!“

“Great Starbucks location that looks nice and new. Inside and out is mostly clean and well kept. Location is solid and has good parking. Barista was friendly in the drive thru. They made our mobile order very fast. One of the better locations in town.“

“This Starbucks is a truly wonderful place. The people who work here always do an amazing job at making my food and the drinks. My favorite drink they always customize perfectly is the venti iced cinnamon dolce latte with 4 pumps of syrup and extra ice. Today I ordered it with marshmallow cold foam and it was perfect, they even added the crumbled graham cracker topping. I always enjoy coming here.“

“My daughter and I go to starbucks daily as our treat. One of her staples is the strawberry acai refresher which is really good and tastes like strawberry, especially if you add in strawberry puree. Their new Canon ball drink is surprisingly refreshing and tastes good which I wasn't expecting since it combines two of the refreshers.... the strawberry acai and mango dragonfruit.....but it works! Cake pops are good and right now they have the red valentine heart pop. We often get the chocolate croissant warmed up which is really flaky, buttery and has a really good amount of chocolate and is not greasy like other places. Staff is super friendly and helpful, atmosphere is inviting and food is good! The egg bites seem small but are filling and taste really good! Coffee is top notch. I love the blonde vanilla latte and caramel lattes but honestly you're only limited by your imagination on your coffee orders. Would highly recommend compared to Dunkin because regardless of starbucks I go to...... service, quality of food and drinks is always good and consistent unlike dunkin donuts coffee/ drinks.“

“I’ve been to this Starbs several times and it’s always very fast service, clean, and the staff friendly. I’ve never had a mistake on my order here. This is a concentrated part of town and the only coffee within walking distance of many offices, businesses, and apartments so they get slammed, and obviously it takes longer, but even then, the staff remains patient and friendly. If you’re going at peak times, maybe order ahead of you don’t want to wait. Common sense people. The girl with the short hair was extra nice to my kid.“

“Best Starbucks in Jacksonville have been going here almost every morning for the last 3-4 years and the early morning staff and evening staff are awesome! Even have me and my coworkers order memorized. I haven’t never felt as welcomed any where as I do here. Thank you Guys and Gals!“

“Even though this Starbucks isn't the most comfortable place to sit because it's quite small, it has become my favorite location. Somehow, the coffee always tastes better here! The atmosphere is still warm and welcoming, and the staff consistently does a great job.

The White Chocolate Mocha is the best—rich, creamy, and always made perfectly. No matter which Starbucks I visit, I always find myself coming back to this one because the coffee and the overall experience are consistently excellent.“

“The service was alright when this one girl took my order at the drive thru. But when we got to the drive thru window, this other girl just stood there and didn’t really greet us. She just stood there and looked at us, it was weird. But my drink was good at least“

“Now, I liked this place and it has good service. A great and friendly staff. Locals come here, and employees know their names. But this is not a place to get work done. When needing a place that has wifi and to have two meetings over Teams, this is not the place! It's small and quaint, but leaves no space to meet. The music is loud, the workers drop something every five seconds, teenagers cackle and laugh, older people talk on speaker phone, and children cry. All things that would not matter if I didn't need a space to work in between appts. Ughh, unfortunately, smaller coffee shops close at 2pm and these were later in the day meetings. Starbucks social hour here! I took my lemonade, helps my two meetings and booked it out the door.“

“I’ve been going to this location for years and it is still one of my favorites. They always make my coffee right and when I mess up and order from the wrong location they never question me and make my order there. Great group of people! Also, I know sometimes we have to wait longer than expected, but this is a very busy location and mobile order is you best option! 😊👍🏽“

“After leaving the Starbucks drive thru I had to come on here and brag. Blake who took my order and was at the window was such a joy of fresh air. After a long work week and it being Friday he made my day. He was so polite sweet and just had the best energy. He sent me away with such a sweet remark. Thank you Blake and thank you Starbucks for always serving us great food and drinks !“

“The customer service here always makes me feel welcome to come in and read my books, the employees are always so kind and amazing. My drink always comes out fast and delicious and they always know what I get! Keep it up because Im going to keep coming back!“

“This Starbucks is the absolute best! They are the nicest, most professional and fastest serving staff I have ever seen at a Starbucks. The coffee and food were made perfectly and faster than any other Starbucks or coffee shop I’ve ever visited. All Starbucks employees and managers should come to this location to see exactly how it should be done. This Starbucks is a must if you are anywhere near this area in Jacksonville!“

“I ordered a lavender matcha and spent a significant amount of time in the drive-thru during my lunch break, only to receive a plain matcha instead. I was understandably disappointed. However, when I returned the next day, Ellisa was incredibly kind, professional, and helpful. She listened to my concern, resolved the issue promptly, and provided excellent customer service with a genuinely pleasant attitude. Her positive approach completely turned the experience around, and I truly appreciated her assistance.“

“10+ stars on the service! I had the pleasure of being served by a lovely young lady, I purchased a red cup from the Year of the Horse collection. She was not only kind but was super friendly! I didn't catch her name but rest assured that your drinks are in good hands!“

“It’s so convenient to have a Starbucks inside Baptist South Hospital, so you don’t have to leave the building. I have used this location a couple of times, and they are always great! Just a note: there are two Starbucks near this hospital, so if you need a quieter place to study, work, chat with your friends, or a meeting, consider going to the other location.“

“The Starbucks is located on the Jacksonville University campus. It’s a very cozy place to meet with friends or to study. Looks like students are working behind the counter. Nice to see a youth vibe here. The food was good. The cappuccino espresso could’ve been stronger but oh well, my dog had her pup cup. Nice break and some friendly vibes.“

“I have been to this Starbucks multiple times and have always left happy and jolly I truly do recommend caramel ribbon crunch with caramel it is delicious Im not a big fan of coffee but with that drink I adore and love as u see in the last photo it puts a ginormous smile on my face thank ya for reading i recommend“

“Hands down the nicest staff at any Starbucks I’ve been to. There’s a girl there who’s got darker blonde hair and wore glasses one of the times who has truly made my mornings the past two encounters I’ve had with her. The young guy she works with is also super cool! Thank you for the smiles on tough days. The coffee was perfect too 🙌🏻“

“My experience at this Starbucks was excellent! I was driving from St. Augustine to Atlanta for a few days and I decided to stop at this Starbucks and I’m glad I did! The young lady who made my drink was very kind and cheery even if I was distracting her! Peyton made my drink wonderfully and handed it right to me, and it was exquisite! Thank you again to everyone at this starbucks!“

“oh my gosh! such a great experience! i have always loved coming to this starbucks but today i came inside with my sister and sat down instead of going through drive through. one of their employees, KJ, was the sweetest! she started off by asking us how we were doing but then we three started a conversation. she was so kind and outgoing, making me and my sister feel so happy! she is a phenomenal worker and you can tell she loves interacting with people and talking! such a great experience and an awesome way to start off my sisters birthday! if i could give service 10 stars i would!“

“This specific Starbucks has my heart, during the seasons they have a board with delicious custom alternatives to the normal lattes and frappes. My favorite so far being the Pumpkin King during Halloween '23 and the Strawberry Crumble I had January '24 for Valentine's day. Me and my mother pick up medication at the target, so we frequently stop here. The staff are always nice and are almost always familiar. If you're ever at this target, stop by and get a frappe and a grilled cheese!“

“New to the Jacksonville, FL, area, I visited the Starbucks on 103rd Street expecting to sit and relax with a coffee. Found this one is drive-through and walk-up window only. Gave 5 stars because I like Starbucks even though I was disappointed in this case.“

“This location is great, it is attached to the Vystar. The employees are always friendly and kind. Selection of items can be limited, i'm guessing because it's on base? But overall the service is wonderful. Lydia and Nikki are awesome, always on top of customer service and making excellence in products.“

“Stopped in earlier today and had a great experience! Westley helped me with my iced caramel macchiato, upside down, and he was fantastic — friendly, upbeat, and genuinely pleasant to talk to. He also has a really cool accent, which made the whole interaction even more fun. Great service and a great drink. Thanks, Westley!“

“My coffee was done incorrectly and I understand that things can happen, especially when they are busy on the drive through. I brought this issue to the attention of Emily and she made sure it was done correctly. Very professional and understanding. Thanks again“

“Starbucks is one of my favorite places to relax or get some work done. The atmosphere is always warm, welcoming, and comfortable, making it a great place to enjoy a coffee. The staff is friendly, and the overall experience is consistently enjoyable.

The White Chocolate Mocha is the best! It's rich, creamy, and perfectly sweet—my go-to drink every time I visit. I highly recommend it to anyone looking for a delicious coffee treat.“

“I want to recognize Logan at Starbucks for providing truly exceptional customer service.

In a world where great service can sometimes be overlooked, Logan stood out immediately. His positive attitude, genuine kindness, professionalism, and respect for every customer created an atmosphere that felt welcoming and uplifting. You can tell he genuinely cares about people, and that made a lasting impression on me.

I don't give compliments lightly—I believe in recognizing people when they genuinely deserve it. Logan's compassion, patience, and positive energy reflect the very best of what customer service should be. He treated everyone with dignity and made the entire experience enjoyable.

Please recognize Logan for the outstanding work he does. Employees like him make a real difference, and his dedication deserves to be acknowledged. Thank you, Logan, for setting such a high standard of excellence. By the way the custom Carmel was exquisite.
~Daniel Abbott
Business/ life coach Specializing in Epistemology“

“I wish I could give this Starbucks a 1000 ⭐. My son had blood taken and we came to Starbucks to get him something to eat. While waiting, he fainted. The nurses and doctors in line jumped into action and helped us. The employees, one in particular (wish I had her name) was very helpful and asking us if we need anything. Food and coffee was delicious but the service was top notch.“

“I get Starbucks ever so often as a treat. Too expensive if you ask me but that’s here no there lol. I got one today and I loved the service I received at the drive thru. Alyssa took my order and made it, she was so pleasant and cherry! The worker, Nel, that rung me up was so sweet and friendly… she said that Alyssa was the one who trained her! I could see that! So sweet!“

“Ang the Coffee Bender is a ray of sunshine in a predominantly gloomy world. Most people carry the face of dire misery on their face every day, and worse, try to share it with or pass it on to others. But Ang was all warmth, kindliness and dedicated care during our visit this morning.

We are from out of town, but will return tomorrow while still here. For the coffee, too.“

“It’s not a full on Starbucks with the lobby. It’s a drive through or walk up only. It’s a full on Starbucks in the sense you can order on the app and get all the same goods. The lady working was real nice and my flat white was good as it should be.“

“Very nice Starbucks on Baymeadows Rd in Jacksonville, Florida. As usual my Chai Latte is perfect! We come in this area about once or twice a year so will definitely visit again since this establishment is within walking distance of our hotel. Great patio seating with umbrellas on two sides of the building. They have a very busy drive thru and lots of parking is available with designated handicap parking areas.“

“I LOVE my Starbucks fam here!! When I tell you they are the absolute best they truly are!!! You feel like family walking in everyone always has a smile and no matter how busy they are they will acknowledge your presence 💖 and willing to help even if it’s just grabbing you a cup of ICE, I will always drive out of my way just to come to this Starbucks the whole team is amazing and I love them all 💫thank you for always making my day“

“I just had the most wonderful experience this morning at this location. I came during the morning busy time and I really wanted to try something new but wasn’t sure what I wanted. Violeta was so patient and kind, answering all of my questions and providing recommendations to fit what I was looking for. This drink is SO GOOD and it looks super pretty! At the window, I spoke with River who was also incredibly helpful and kind. I am so happy I decided to try something new; but the professionalism and kindness from your employees is why I will only be coming to this location from now on. Thank you Violeta and River for turning my rough morning into a great day!“

“Tuesday morning, June 9, 2026:
This review is for barista Rachael. I was 3rd to step in-line to be served. At the time, there was only one barista (Rachael) taking orders. As the line was growing, another barista noticed the line and opened the 2nd register. (Thank you for doing this! I'm sorry that I didn't get your name.) The 2 customers in-front of me were assisted by the 2nd barista who opened her register while the original barista, Rachael, was still assisting her customers. Rachael's customers finished up their transaction at the same time the 2nd barista's 2nd customer finished up. Rachael notioned to me that she was open to taking my order. I shared with Rachael that she was THE NICEST and MOST CONSIDERATE person to assist the previous customers. The customers were the true representation of customers that you don't want to deal with who had the poorest manners, a lack of consideration, thoughtlessness and tactlessness. I felt for you Rachael! Thank You for your genuine high quality of class. Your parents should be so proud to have instilled your qualities!

I support this Starbucks location for their original machine drip coffee. Most of the other Starbucks locations embraced the Clover machine which makes terrible tasing coffee, so much so that I can't support it. I love the nostalgic taste of the original Starbucks drip coffee!“

“Five stars! I am very happy with the way they treat and serve they’re customers. Me and my friend ran into a slight issue with our drinks and they fixed it no problem! Thank you to the afternoon team (3pm) on 03/21/2022, much appreciated!“

“Came in for breakfast and coffee and flew through the drive thru! Bacon Gouda sandwich was on point and exactly what I needed. The service was fast and friendly and the coffee was nice and hot and just the way I asked for it! Couldn’t have asked for a better way to start a Monday!“

“Unfortunately, they were out of my favorite; however I work in the food industry and totally understand that these kinds of things happen. Shipments get missed up, the needed supplies necessary per truck is always a gamble, and maybe more people than usual wanted the drink. The cashier was nice about it, and I enjoyed seeing her being trained by another helpful employee. Reminds me of when I was learned cash!“

“I was hoping to snag the Mango Strawberry Lemonade Refresher, but it was out of stock. Instead, I went with the Mango Dragon Fruit Refresher. It was a great choice, and I didn’t have any problems at all, especially since it was almost 5:30 a.m.“