Starbucks in Jacksonville

“Passing through while traveling. Very friendly environment. Cashier and I had a wonderful conversation while waiting for my coffee but it wasn't hot enough when tasted before leaving and staff member didn't hesitate to remake another one. Pleasant atmosphere!“

“My son and I were getting a treat after an emergency dental appt. He got beat up the night before and we spent the evening in the ER. We didn't tell the Starbucks associate, Caine, any of this, but he sweetly upgraded my son's drink to a larger size and was quick, clever and kind. This small gesture meant the world to us in a vulnerable moment. Thank you, Caine! Your kindness made us feel so much better. Much love!!“

“My daughter and I go to starbucks daily as our treat. One of her staples is the strawberry acai refresher which is really good and tastes like strawberry, especially if you add in strawberry puree. Their new Canon ball drink is surprisingly refreshing and tastes good which I wasn't expecting since it combines two of the refreshers.... the strawberry acai and mango dragonfruit.....but it works! Cake pops are good and right now they have the red valentine heart pop. We often get the chocolate croissant warmed up which is really flaky, buttery and has a really good amount of chocolate and is not greasy like other places. Staff is super friendly and helpful, atmosphere is inviting and food is good! The egg bites seem small but are filling and taste really good! Coffee is top notch. I love the blonde vanilla latte and caramel lattes but honestly you're only limited by your imagination on your coffee orders. Would highly recommend compared to Dunkin because regardless of starbucks I go to...... service, quality of food and drinks is always good and consistent unlike dunkin donuts coffee/ drinks.“

“I have been coming to this Starbucks location for quite a long time to meet with an old professor of mine. Every time we go the baristas are very friendly and courteous. It is never too loud in there where conversations are difficult, not to mention they have always done a good job with my drink order. I am grateful to have such a nice spot for he and I to meet and catch up. I am certain they will be seeing me again soon.“

“I’ve been to this Starbs several times and it’s always very fast service, clean, and the staff friendly. I’ve never had a mistake on my order here. This is a concentrated part of town and the only coffee within walking distance of many offices, businesses, and apartments so they get slammed, and obviously it takes longer, but even then, the staff remains patient and friendly. If you’re going at peak times, maybe order ahead of you don’t want to wait. Common sense people. The girl with the short hair was extra nice to my kid.“

“Starbucks is one of my favorite places to relax or get some work done. The atmosphere is always warm, welcoming, and comfortable, making it a great place to enjoy a coffee. The staff is friendly, and the overall experience is consistently enjoyable.

The White Chocolate Mocha is the best! It's rich, creamy, and perfectly sweet—my go-to drink every time I visit. I highly recommend it to anyone looking for a delicious coffee treat.“

“The service was alright when this one girl took my order at the drive thru. But when we got to the drive thru window, this other girl just stood there and didn’t really greet us. She just stood there and looked at us, it was weird. But my drink was good at least“

“Even though this Starbucks isn't the most comfortable place to sit because it's quite small, it has become my favorite location. Somehow, the coffee always tastes better here! The atmosphere is still warm and welcoming, and the staff consistently does a great job.

The White Chocolate Mocha is the best—rich, creamy, and always made perfectly. No matter which Starbucks I visit, I always find myself coming back to this one because the coffee and the overall experience are consistently excellent.“

“I truly cannot express how grateful I am for the kindness shown at this location. I accidentally placed my mobile order at the wrong Starbucks, and without hesitation, they remade my order for me at no charge. They let me know it would be a short wait since they were busy, which I completely understood.
While I waited in the car and called the other location to cancel my original order, I sent my two oldest kids inside to grab my drink. To my surprise, they came back out with a complimentary hot chocolate from the barista.
That small act of kindness meant so much. Thank you for your patience, generosity, and wonderful service.“

“After leaving the Starbucks drive thru I had to come on here and brag. Blake who took my order and was at the window was such a joy of fresh air. After a long work week and it being Friday he made my day. He was so polite sweet and just had the best energy. He sent me away with such a sweet remark. Thank you Blake and thank you Starbucks for always serving us great food and drinks !“

“It’s so convenient to have a Starbucks inside Baptist South Hospital, so you don’t have to leave the building. I have used this location a couple of times, and they are always great! Just a note: there are two Starbucks near this hospital, so if you need a quieter place to study, work, chat with your friends, or a meeting, consider going to the other location.“

“10+ stars on the service! I had the pleasure of being served by a lovely young lady, I purchased a red cup from the Year of the Horse collection. She was not only kind but was super friendly! I didn't catch her name but rest assured that your drinks are in good hands!“

“I ordered a lavender matcha and spent a significant amount of time in the drive-thru during my lunch break, only to receive a plain matcha instead. I was understandably disappointed. However, when I returned the next day, Ellisa was incredibly kind, professional, and helpful. She listened to my concern, resolved the issue promptly, and provided excellent customer service with a genuinely pleasant attitude. Her positive approach completely turned the experience around, and I truly appreciated her assistance.“

“I’m a regular at this place so I’ve been meaning to write this review. Celeste is my absolute favorite and it pains me to find out that she is on a sabbatical. She’s always so cheerful and has my order ready before I even speak. Come back soon Celeste!“

“I have been to this Starbucks multiple times and have always left happy and jolly I truly do recommend caramel ribbon crunch with caramel it is delicious Im not a big fan of coffee but with that drink I adore and love as u see in the last photo it puts a ginormous smile on my face thank ya for reading i recommend“

“Usually this place does a good job but i hate asking for extra matcha and it comes out like this like i pay the extra for it to be stronger and green not for sweet milk please actually add the extra matcha i hate wasting my money and coming home to add some more myself its highly upsetting“

“I ordered a latte and I'd like to think that I am NOT a high maintenance orderer......I don't come to Starbucks often...but the drive thru server was awesome and my drink was PERFECT!!!!!! EXACTLY as I ordered it. Im so impressed that I felt the need to post this. I will call her store too. And after some self reflection.......I am a damn, high maintenance orderer. 🙄“

“The customer service here always makes me feel welcome to come in and read my books, the employees are always so kind and amazing. My drink always comes out fast and delicious and they always know what I get! Keep it up because Im going to keep coming back!“

“I’ve been going to this location for years and it is still one of my favorites. They always make my coffee right and when I mess up and order from the wrong location they never question me and make my order there. Great group of people! Also, I know sometimes we have to wait longer than expected, but this is a very busy location and mobile order is you best option! 😊👍🏽“

“New to the Jacksonville, FL, area, I visited the Starbucks on 103rd Street expecting to sit and relax with a coffee. Found this one is drive-through and walk-up window only. Gave 5 stars because I like Starbucks even though I was disappointed in this case.“

“oh my gosh! such a great experience! i have always loved coming to this starbucks but today i came inside with my sister and sat down instead of going through drive through. one of their employees, KJ, was the sweetest! she started off by asking us how we were doing but then we three started a conversation. she was so kind and outgoing, making me and my sister feel so happy! she is a phenomenal worker and you can tell she loves interacting with people and talking! such a great experience and an awesome way to start off my sisters birthday! if i could give service 10 stars i would!“

“ALYSSA IS THE BEST WORKER HERE HANDS DOWN!! Me and her have truly built a friendship over the years, she brightens my day every time I come here!!! She deserves a raise plus some! The employees at this store are incomparable to any other Starbucks around! They remember my name and they are all so so nice!! ❤“

“This location is great, it is attached to the Vystar. The employees are always friendly and kind. Selection of items can be limited, i'm guessing because it's on base? But overall the service is wonderful. Lydia and Nikki are awesome, always on top of customer service and making excellence in products.“

“The Starbucks is located on the Jacksonville University campus. It’s a very cozy place to meet with friends or to study. Looks like students are working behind the counter. Nice to see a youth vibe here. The food was good. The cappuccino espresso could’ve been stronger but oh well, my dog had her pup cup. Nice break and some friendly vibes.“

“This specific Starbucks has my heart, during the seasons they have a board with delicious custom alternatives to the normal lattes and frappes. My favorite so far being the Pumpkin King during Halloween '23 and the Strawberry Crumble I had January '24 for Valentine's day. Me and my mother pick up medication at the target, so we frequently stop here. The staff are always nice and are almost always familiar. If you're ever at this target, stop by and get a frappe and a grilled cheese!“

“This Starbucks is the absolute best! They are the nicest, most professional and fastest serving staff I have ever seen at a Starbucks. The coffee and food were made perfectly and faster than any other Starbucks or coffee shop I’ve ever visited. All Starbucks employees and managers should come to this location to see exactly how it should be done. This Starbucks is a must if you are anywhere near this area in Jacksonville!“

“I'm an older customer, husband has a degenerative illness and has difficulty chewing/swallowing etc, I needed something that he could eat but was having difficulty with my password to use the app and loading my card and completing my order.

A sweet angel at Starbucks St Johns Town Center, Rachel is her name, was so patient, so kind and helped me get the order completed. My husband wanted something else besides what I had ordered for him. The precious sweet patient angel with her beautiful smile, Rachel, again patiently made it happen!

Rachel is a wonderful blessing both to me and Starbucks.

To Mr. Brian Niccol CEO & management at Starbucks: If you get a chance to meet this sweet young lady you will understand how special she is and how blessed you are to have her at Starbucks and that there are truly angels among us.

To Rachel, you made this a special day for us and we appreciate it more than words can say. Thank you so very much!“

“I LOVE my Starbucks fam here!! When I tell you they are the absolute best they truly are!!! You feel like family walking in everyone always has a smile and no matter how busy they are they will acknowledge your presence 💖 and willing to help even if it’s just grabbing you a cup of ICE, I will always drive out of my way just to come to this Starbucks the whole team is amazing and I love them all 💫thank you for always making my day“

“I wish I could give this Starbucks a 1000 ⭐. My son had blood taken and we came to Starbucks to get him something to eat. While waiting, he fainted. The nurses and doctors in line jumped into action and helped us. The employees, one in particular (wish I had her name) was very helpful and asking us if we need anything. Food and coffee was delicious but the service was top notch.“

“My experience at this Starbucks was excellent! I was driving from St. Augustine to Atlanta for a few days and I decided to stop at this Starbucks and I’m glad I did! The young lady who made my drink was very kind and cheery even if I was distracting her! Peyton made my drink wonderfully and handed it right to me, and it was exquisite! Thank you again to everyone at this starbucks!“

“Ang the Coffee Bender is a ray of sunshine in a predominantly gloomy world. Most people carry the face of dire misery on their face every day, and worse, try to share it with or pass it on to others. But Ang was all warmth, kindliness and dedicated care during our visit this morning.

We are from out of town, but will return tomorrow while still here. For the coffee, too.“

“Top shelf customer service with the most inviting and personal interaction I've gotten lately in public. Not just one, but multiple employees spoke and treated me as if they were glad I was visiting and happy they were able to assist me and it makes all the difference in choosing a business to visit for me. I will be back the next time I am traveling through this area!“

“Very nice Starbucks on Baymeadows Rd in Jacksonville, Florida. As usual my Chai Latte is perfect! We come in this area about once or twice a year so will definitely visit again since this establishment is within walking distance of our hotel. Great patio seating with umbrellas on two sides of the building. They have a very busy drive thru and lots of parking is available with designated handicap parking areas.“

“It’s Fall Y’all! Drive through only location. I ordered a Venti Iced Pumpkin Cream Chai through the app. It was heavenly! A few cars ahead of me, but line moved swiftly. And they didn’t give me the tip screen at the window. Lovely!“

“I have been using this Starbucks as my study spot for the last 3 weeks for my big licensing exam. The atmosphere was so great and the workers are all so incredibly nice! It would get pretty busy sometimes and the workers were always kind and patient with the customers regardless of how busy it was. Overall, really great experience!“

“I want to recognize Logan at Starbucks for providing truly exceptional customer service.

In a world where great service can sometimes be overlooked, Logan stood out immediately. His positive attitude, genuine kindness, professionalism, and respect for every customer created an atmosphere that felt welcoming and uplifting. You can tell he genuinely cares about people, and that made a lasting impression on me.

I don't give compliments lightly—I believe in recognizing people when they genuinely deserve it. Logan's compassion, patience, and positive energy reflect the very best of what customer service should be. He treated everyone with dignity and made the entire experience enjoyable.

Please recognize Logan for the outstanding work he does. Employees like him make a real difference, and his dedication deserves to be acknowledged. Thank you, Logan, for setting such a high standard of excellence. By the way the custom Carmel was exquisite.
~Daniel Abbott
Business/ life coach Specializing in Epistemology“

“Tuesday morning, June 9, 2026:
This review is for barista Rachael. I was 3rd to step in-line to be served. At the time, there was only one barista (Rachael) taking orders. As the line was growing, another barista noticed the line and opened the 2nd register. (Thank you for doing this! I'm sorry that I didn't get your name.) The 2 customers in-front of me were assisted by the 2nd barista who opened her register while the original barista, Rachael, was still assisting her customers. Rachael's customers finished up their transaction at the same time the 2nd barista's 2nd customer finished up. Rachael notioned to me that she was open to taking my order. I shared with Rachael that she was THE NICEST and MOST CONSIDERATE person to assist the previous customers. The customers were the true representation of customers that you don't want to deal with who had the poorest manners, a lack of consideration, thoughtlessness and tactlessness. I felt for you Rachael! Thank You for your genuine high quality of class. Your parents should be so proud to have instilled your qualities!

I support this Starbucks location for their original machine drip coffee. Most of the other Starbucks locations embraced the Clover machine which makes terrible tasing coffee, so much so that I can't support it. I love the nostalgic taste of the original Starbucks drip coffee!“

“Unfortunately, they were out of my favorite; however I work in the food industry and totally understand that these kinds of things happen. Shipments get missed up, the needed supplies necessary per truck is always a gamble, and maybe more people than usual wanted the drink. The cashier was nice about it, and I enjoyed seeing her being trained by another helpful employee. Reminds me of when I was learned cash!“

“Five stars! I am very happy with the way they treat and serve they’re customers. Me and my friend ran into a slight issue with our drinks and they fixed it no problem! Thank you to the afternoon team (3pm) on 03/21/2022, much appreciated!“

“It’s not a full on Starbucks with the lobby. It’s a drive through or walk up only. It’s a full on Starbucks in the sense you can order on the app and get all the same goods. The lady working was real nice and my flat white was good as it should be.“