Starbucks in Jacksonville

“Passing through while traveling. Very friendly environment. Cashier and I had a wonderful conversation while waiting for my coffee but it wasn't hot enough when tasted before leaving and staff member didn't hesitate to remake another one. Pleasant atmosphere!“

“Very nice atmosphere and employees! It was my first time coming to Starbucks and Ari took care of me, I showed her a video of an order that I saw and she made it exactly how it looked like, hats off to everyone in that store today as they did a fabulous job! I received a nice note on my cup that said “enjoy the cookies and cream” and I felt very welcomed into that Starbucks. I will be coming back again!“

“My daughter and I go to starbucks daily as our treat. One of her staples is the strawberry acai refresher which is really good and tastes like strawberry, especially if you add in strawberry puree. Their new Canon ball drink is surprisingly refreshing and tastes good which I wasn't expecting since it combines two of the refreshers.... the strawberry acai and mango dragonfruit.....but it works! Cake pops are good and right now they have the red valentine heart pop. We often get the chocolate croissant warmed up which is really flaky, buttery and has a really good amount of chocolate and is not greasy like other places. Staff is super friendly and helpful, atmosphere is inviting and food is good! The egg bites seem small but are filling and taste really good! Coffee is top notch. I love the blonde vanilla latte and caramel lattes but honestly you're only limited by your imagination on your coffee orders. Would highly recommend compared to Dunkin because regardless of starbucks I go to...... service, quality of food and drinks is always good and consistent unlike dunkin donuts coffee/ drinks.“

“I have been coming to this Starbucks location for quite a long time to meet with an old professor of mine. Every time we go the baristas are very friendly and courteous. It is never too loud in there where conversations are difficult, not to mention they have always done a good job with my drink order. I am grateful to have such a nice spot for he and I to meet and catch up. I am certain they will be seeing me again soon.“

“I love this Starbucks location so much that I’ll drive out of my way just to come here. The crew is always friendly and personable, and they really make you feel welcome. The location is always clean, and even when they’re busy, they still take the time to make sure you’re taken care of. Great service every time!“

“I would just like to commend the hiring manager at this location. Your employees have the best personalities! The goofball in me recognizes the goofball in you all! Not only is my espresso always perfect but I literally just laugh every time! Such a great way to start the day! Thank you all of you!
✌🏼💜🥷🍀☕️“

“I truly cannot express how grateful I am for the kindness shown at this location. I accidentally placed my mobile order at the wrong Starbucks, and without hesitation, they remade my order for me at no charge. They let me know it would be a short wait since they were busy, which I completely understood.
While I waited in the car and called the other location to cancel my original order, I sent my two oldest kids inside to grab my drink. To my surprise, they came back out with a complimentary hot chocolate from the barista.
That small act of kindness meant so much. Thank you for your patience, generosity, and wonderful service.“

“Easily one of the best Starbucks in the city. I haven't been to them all but I go to a lot of them. This location seems like they move pretty fast. I'm a regular so I may be biased. I don't use the drive-thru so there is that. I do mobile orders and pick up. The clientele in the Starbucks is better than some as well and locks on the bathroom. You can't go wrong take it from an expert! Oh and they don't ruthlessly slam the ice drawer opened and closed like some places do. Some peeps have good hearing just sayin.“

“This is a great little barista inside of Target with friendly staff that seems to be always happy to be there and likes to engage their customers. The large selection of different lattes and frozen drinks makes this place way better than the other guys in my opinion.“

“STARBUCKS. IF YOU'RE LISTENING (READING). THIS REVIEW IS BECAUSE OF ONE OF YOUR EMPLOYEES. GLEB. THIS GUY IS THE GREATEST OF ALL EMPLOYEES WE'VE HAD THE PLEASURE OF BEING SERVED BY. NOW IF I COULD STEAL AN EMPLOYEE FROM YOU, IT WOULD BE GLEB.

HANDS-DOWN ONE OF THE FUNNEST EXPERIENCES IN A 4.4 MINUTE DRIVE THROUGH EXCHANGE. GIVE THIS MAN A RAISE, PROMOTION, EDUCATION REIMBURSEMENTS AND RESTRICTED STOCK UNITS FROM STARBUCKS. HE DESERVES IT. MORE THAN ANYONE AT THIS LOCATION (TAPESTRY PARK-JACKSONVILLE FL). GLEB, HOPE YOU CONTINUE TO SERVE THIS LOCATION.“

“10+ stars on the service! I had the pleasure of being served by a lovely young lady, I purchased a red cup from the Year of the Horse collection. She was not only kind but was super friendly! I didn't catch her name but rest assured that your drinks are in good hands!“

“I ordered a lavender matcha and spent a significant amount of time in the drive-thru during my lunch break, only to receive a plain matcha instead. I was understandably disappointed. However, when I returned the next day, Ellisa was incredibly kind, professional, and helpful. She listened to my concern, resolved the issue promptly, and provided excellent customer service with a genuinely pleasant attitude. Her positive approach completely turned the experience around, and I truly appreciated her assistance.“

“Morgan was absolutely amazinggggg she helped me create a new drink for me considering I get the same thing everytime ! She was beyond kind and was so sweet you don’t find this kind of service at any other place will forever be coming to this location !“

“Had a great experience my first time here but the second time I was treated with attitude by half of the staff. I placed a mobile order and got into the drive thru to pick it up (selected drive thru on the app), waited in line for 10 minutes and when I got to the window, I was told I needed to go park and come pick it up from another window. Yet if I had placed my order at the speaker it would have been ready, so I’m unsure why I was treated with poor attitudes and then having to get out of my car. If I wanted to get out of my car I would have selected that option and not the drive thru.“

“I have been to this Starbucks multiple times and have always left happy and jolly I truly do recommend caramel ribbon crunch with caramel it is delicious Im not a big fan of coffee but with that drink I adore and love as u see in the last photo it puts a ginormous smile on my face thank ya for reading i recommend“

“Usually this place does a good job but i hate asking for extra matcha and it comes out like this like i pay the extra for it to be stronger and green not for sweet milk please actually add the extra matcha i hate wasting my money and coming home to add some more myself its highly upsetting“

“The customer service here always makes me feel welcome to come in and read my books, the employees are always so kind and amazing. My drink always comes out fast and delicious and they always know what I get! Keep it up because Im going to keep coming back!“

“I’ve been going to this location for years and it is still one of my favorites. They always make my coffee right and when I mess up and order from the wrong location they never question me and make my order there. Great group of people! Also, I know sometimes we have to wait longer than expected, but this is a very busy location and mobile order is you best option! 😊👍🏽“

“Even though the Beach Blvd location was very slammed in the place, it was full to almost 75% capacity or more.
The manager was
still polite,l acknowlege you when they couldn't get to you and the place was still clean.“

“Today, I received one of the best servings of a matcha latte I have ever gotten from this Starbucks. It was so beautiful, I just couldn’t keep this soul healing experience to myself. This is my go-to Starbucks and I get a matcha latte 95% of the time.

The matcha lattes are usually very milky though and I don’t really taste a lot of matcha, but today, the lovely lady who made my drink was generous with the matcha powder when making my drinks, and after just looking at it I knew my life was about to change. I took my first sip, and I had a symphonic flashback of all my memories I’ve witnessed so far like that scene from Ratatouille.

Starbucks San Jose, please keep making your matcha lattes like this. After I’ve had this one, I can’t go back. I called the store when I got home to praise them for crafting this therapeutic drink for my tastebuds.

The one who answered was coincidentally the one who made my drink as she asked if I had gotten the egg pesto sandwich, which I did, but lied that I didn't, and I am sorry for being untruthful. If she is seeing this, know that you are #goated. I am #thankful.

This matcha, the service, and the egg pesto is a 5/5, especially the service. 5/5 everyday, wonderful staff. I give it a 4 as I wish that your matcha lattes would have a little more matcha like the one today. All the time. Forever.

I sometimes have to drag myself to get through the week and dread my existence, but after having this delightful drink today, like Cordelia said in her song, I realised that I think I like this little life.

(Side note)
The attached photo is of my drink and my brother’s. I did not consume two. I didn’t.“

“oh my gosh! such a great experience! i have always loved coming to this starbucks but today i came inside with my sister and sat down instead of going through drive through. one of their employees, KJ, was the sweetest! she started off by asking us how we were doing but then we three started a conversation. she was so kind and outgoing, making me and my sister feel so happy! she is a phenomenal worker and you can tell she loves interacting with people and talking! such a great experience and an awesome way to start off my sisters birthday! if i could give service 10 stars i would!“

“I had a great experience the coffee and food was fresh my service was provided by a beautifully spirited young lady named michelle her energy was infectious from the moment I walked in the door was greeted with a smile and a well welcome the service was topnotch as long as she's working there I'll be back 😀“

“I LOVE my Starbucks fam here!! When I tell you they are the absolute best they truly are!!! You feel like family walking in everyone always has a smile and no matter how busy they are they will acknowledge your presence 💖 and willing to help even if it’s just grabbing you a cup of ICE, I will always drive out of my way just to come to this Starbucks the whole team is amazing and I love them all 💫thank you for always making my day“

“I wish I could give this Starbucks a 1000 ⭐. My son had blood taken and we came to Starbucks to get him something to eat. While waiting, he fainted. The nurses and doctors in line jumped into action and helped us. The employees, one in particular (wish I had her name) was very helpful and asking us if we need anything. Food and coffee was delicious but the service was top notch.“

“This location is great, it is attached to the Vystar. The employees are always friendly and kind. Selection of items can be limited, i'm guessing because it's on base? But overall the service is wonderful. Lydia and Nikki are awesome, always on top of customer service and making excellence in products.“

“This specific Starbucks has my heart, during the seasons they have a board with delicious custom alternatives to the normal lattes and frappes. My favorite so far being the Pumpkin King during Halloween '23 and the Strawberry Crumble I had January '24 for Valentine's day. Me and my mother pick up medication at the target, so we frequently stop here. The staff are always nice and are almost always familiar. If you're ever at this target, stop by and get a frappe and a grilled cheese!“

“This Starbucks is the absolute best! They are the nicest, most professional and fastest serving staff I have ever seen at a Starbucks. The coffee and food were made perfectly and faster than any other Starbucks or coffee shop I’ve ever visited. All Starbucks employees and managers should come to this location to see exactly how it should be done. This Starbucks is a must if you are anywhere near this area in Jacksonville!“

“I know we're this new location is I pass by it ever day when riding down Phillips highway when going to the Walmart, dollar store, & picking up my grandson from work so gave 5 stars because it is really in a good place for those who use them but I have never used this or any Starbucks just not me, but give them their props good location for business between dollar store & car wash.“

“Starbucks was amazing because of Arien! She was seriously one of the nicest baristas ever. Kind, sweet, welcoming, her vibes were just so good and you can tell she genuinely cares about others.
Plus, I had to tell her how cute her hair was with the two colors because it was! She was so modest and thanked me back.
Have a wonderful day Arien and thank you again for being so kind and patient! 💕“

“Sarah and Brittany were amazing i came in because a nearby store didn't make my girlfriend's salted caramel coldbrew well and after they remade it my girlfriend tried it and was so happy with how good it was, thank you two so much for being so friendly and helpful.“

“Top shelf customer service with the most inviting and personal interaction I've gotten lately in public. Not just one, but multiple employees spoke and treated me as if they were glad I was visiting and happy they were able to assist me and it makes all the difference in choosing a business to visit for me. I will be back the next time I am traveling through this area!“

“I have been using this Starbucks as my study spot for the last 3 weeks for my big licensing exam. The atmosphere was so great and the workers are all so incredibly nice! It would get pretty busy sometimes and the workers were always kind and patient with the customers regardless of how busy it was. Overall, really great experience!“

“I absolutely LOVE this Starbucks location! The manager is the best! The staff are always friendly and greet me every time I walk in. My order is perfect almost every time. And if it isn't right, they fix it with no issues. I've been to several locations and this one takes the cake! Pun intended.“

“Five stars! I am very happy with the way they treat and serve they’re customers. Me and my friend ran into a slight issue with our drinks and they fixed it no problem! Thank you to the afternoon team (3pm) on 03/21/2022, much appreciated!“

“If Starbucks had a loyalty program for being emotionally dependent on caramel ribbon crunches, I’d probably have Platinum status by now. 😂☕️

I’ve been coming to this location every morning, and often a second time in the afternoon, for almost a year. The staff here is consistently friendly, welcoming, and somehow manages to be cheerful even when I’m stumbling in half asleep, usually in pajamas, and not quite ready to participate in society yet.

The caramel ribbon crunch is always made perfectly, and every barista I’ve interacted with has done an amazing job. Great customer service can make a huge difference in someone’s day, and this team genuinely makes it a pleasure to stop in. They work hard, stay positive, and keep customers coming back… clearly, because they can’t seem to get rid of me. 😆

The only rough patch I’ve experienced was one small service hiccup, which I think was likely due to them being short staffed. Even then, they handled it well, stayed professional, and kept a positive attitude throughout.

Five stars all day long. Thank you for the great drinks, friendly faces, and for helping fuel my caffeine addiction one caramel ribbon crunch at a time! ⭐⭐⭐⭐⭐“

“I’m leaving this as a 5-star review because the staff at this location are always kind and I know mistakes happen. I’m not trying to hurt anyone’s rating, I just want to bring something to the store’s attention.

Unfortunately, I’ve had quite a few orders recently that were made incorrectly. I’ve actually joked that about two out of three orders end up correct, which obviously isn’t ideal.

Today was especially frustrating. I have a bad migraine and drove over in the bright sun just to get something quick to eat. I ordered the falafel pocket, but when I got home I realized the sandwich in the bag was the jalapeño chicken pocket. The label on the bag was correct, but the sandwich itself was not.

Because I was already home and not feeling well, I couldn’t go back to have it fixed. I don’t eat meat, so unfortunately I couldn’t eat it at all.

This has happened in other ways before too… for example, I was once given regular milk instead of oat milk, which I also couldn’t drink.

Again, the staff are always friendly and I truly know mistakes happen. I’m just hoping the team can double check orders before they go out so customers receive the correct items, especially when dietary restrictions are involved.“

“Unfortunately, they were out of my favorite; however I work in the food industry and totally understand that these kinds of things happen. Shipments get missed up, the needed supplies necessary per truck is always a gamble, and maybe more people than usual wanted the drink. The cashier was nice about it, and I enjoyed seeing her being trained by another helpful employee. Reminds me of when I was learned cash!“

“It’s not a full on Starbucks with the lobby. It’s a drive through or walk up only. It’s a full on Starbucks in the sense you can order on the app and get all the same goods. The lady working was real nice and my flat white was good as it should be.“