4.6
Superb
760 Reviews
7529 West Irlo Bronson Memorial Highway, Kissimmee
Customers’ favorites
- Breakfast Family Feast with Pancakes
- Hash Browns Scrambled Eggs and Bacon
- Mega Monster Cheeseburger and Fries
- Breakfast Family Feast with Waffles
“Overall, my experience at this IHOP location was very good. The food was enjoyable, the atmosphere was pleasant, and the waitresses were very friendly, attentive, and provided excellent service. However, I am giving this location only one star because of a serious cleanliness issue with the utensils. Unfortunately, I did not take pictures, but I found a large piece of what appeared to be caramel residue stuck on the serrated edge of my knife. Other utensils were also very greasy, and some areas felt sticky to the touch. This is a serious concern because clean utensils are one of the most basic requirements for any restaurant. Even though the waitresses provided great service, dirty tableware can negatively affect the entire dining experience and raises concerns about hygiene standards. I hope the management takes this issue seriously and improves the cleaning and inspection process for all utensils. The staff deserves recognition for their excellent service, but the restaurant’s cleanliness standards need immediate attention.”
Dominican · $$
