Ice Cream Shops near Johnston

“A special place to create great memories 🍦🍨“

“I spoke with 2 people yesterday who assured me that my complaint and refund would be handled in a timely manner by the location that the problem occurred and still have not been contacted. I was on a road trip home and stopped at a location near Des Moines, Iowa. We stopped on 3/11/2025. I placed an order online at 4:22 pm. We pulled in shortly after and proceeded to follow the instructions of pulling into a stall, checking in on the app and putting in the stall number. The progress bar showed the order was sent to the kitchen. About 20 minutes had gone by and still no food had come out, the drive thru line was moving slowly, so I didn't want to bother the employees if they were short staffed or overwhelmed. 40 minutes had now gone by and I decided to hit the red order/call button. After about 2 or 3 minutes, a lady got on the intercom and asked what I wanted. I proceeded to explain I had checked in for a mobile order and then she right away told me to come inside. I thought that was a bit strange since it's employees only and the kitchen where non-workers should not be allowed for sanitary reasons. Once I came in, she asked what I wanted to order. I explained that I had placed a mobile order and had been waiting 40 minutes. She then scrolls through the screen and tells me that they don't have ice cream. If they knew this as soon as the order was sent, why did someone not come out and tell us. 2 items that were placed had ice cream in it, so I asked if they could just refund those. She then tells me that they can't refund anything and that I would have to request it in the app. I then ask if I can just get a soda to replace the specialty float they couldn't make. She reluctantly said yes after asking if I was going to request a refund for both items they didn't have. After explaining that I have been waiting for 40 minutes, not one of the 4 employees in the store offered an apology or an explanation why my food and drinks had been sitting and not brought out. The girl who initially told me to come inside, instead of grabbing the drinks and handing me my food, she proceeds to complain about the shift and tells the other employees to clean up and she leaves. The guy working the drive thru is saying how the day had been slow, which if that's the case, why am I being asked to come into the kitchen to grab my own food after 40 minutes. I eventually had to ask for my bag of food and multiple drinks because, although it's painfully obvious that I am inside the location that I should not be in, waiting for food that apparently has been made but nobody wanted to bring out, even though that is their litteral job. I get my food and by the time I get back to my car after all is said and done, it has now been 50 minutes from the time I placed my order. Needless to say, the food was cold, soggy and gross and the drinks were completely watered down. But after the interaction that was just had, I wasn't about to ask for it to be remade because at this point I had been in my car with 4 kids driving already for 6 hours, with 4 more to go and this had already set us back almost an hour longer than planned. I contacted someone by phone as well as the texting option and both stated they could not process a refund but would escalate my complaint and have the management contact me. I stated multiple times I did not wish to speak with anyone from the stores location due to the extreme unprofessionalism of the staff. The food was not able to be eaten on top of items I did not receive and feel that it is more than reasonable to expect a full refund.“

“Delicious, locally owned and operated. Remembers their customers and are always gracious and welcoming. Way better than any other ice cream shop.“

“Ordering your paleta at Monarca is an adventure. The options are endless and you can’t go wrong with any choice. I’m officially addicted to their strawberry cheesecake dipped in white chocolate and rolled in graham crackers. Yum!“

“I love this place so much!! The ice cream is always fresh and delicious. I know the owners because I use to have their kids in daycare and they are such a sweet family. Definitely my favorite ice cream shop in the area!“

“The girls at Sweet Swirls today were so accommodating! We brought in, from Rock Creek, 12 residents in at once. They listened, took their time, and made sure every order was right. We appreciate it so much!“

“Great little place. Fun selections and very tidy.“

“We stopped by Al's for the first time last night, and while it was a bit out of our way, it was absolutely worth the drive! The drive thru was packed,(good for the business!) but surprisingly, the line went fast. The service was great and the ice cream was phenomenal and fairly priced! We will definitely be back.“

“Best ice cream in the Des Moines area.“

“The ice cream here is absolutely delicious! I was also honored to meet the owner and some of the staff while I was working at a local haunted house and they were so much fun to be around! I will always love this place!“

“This is the BEST place in Ankeny for ice cream! It’s all homemade, friendly staff and such a cute place!“

“Nice variety of ice cream flavors with many non dairy, GF, and vegan options. Their cake was absolutely delicious. Nice clean and spacious store front and great customer service!“

“We loved having Outside Scoop as a vendor at our event! They were friendly, professional, and their ice cream was a favorite with attendees of all ages. A great addition to the event—we’d happily welcome them back anytime! 🍦😊“

“This place is amazing! The flavors were all so delicious I could hardly pick one! 😋“

“SO good I got the pecan hot chocolate + the chicken tamales with the salsa verde. 11/10 seriously! I can’t wait to come back and try the ice cream!🥰🖤“

“Service and product was exceptional! I tried the lavender latte which was fantastic and well prepared by the barista. Chocolate is also very tasty here.“

“This place is the best i honestly can’t believe ive never heard of this place before, my car broke down on the side of the road due to a popped tire, this girl with glasses waiting outside to clock in walked out of her own car to lend me a hand and completely changed my tire on her own in return i offered her 80 bucks but she said no and it was just a kind gesture i went inside got a couple of snacks for my nicks and the food is just so amazing they can’t stop eating it.“

“Had an awesome first visit!! I had the Dole Whip & my son had a Pina Colada shake. Both were delicious!!! 🍍 What a great spot!!“

“We submitted a large order for a 500+ person annual event--very impressed with the communication, professionalism, and high-quality of the chocolate, personalized with our logo and packaged as gifts, for our guests. Chocolaterie Stam will definitely top of our list for future gifts as a special treat!“

“A friend and I came in to Molly's Frozen for the first time tonight. Such fun staff! We sampled several flavors of their ice cream, and thankfully the staff didn't get tired of giving us samples because it was hard to choose! We finally decided to get two pints of vanilla and then went over to Molly's Cupcakes to pick out some delicious cupcakes to go with our ice cream! Great shop! Highly recommend them!“

“Had kpop demon hunters ice cream. 1 scoop demon marks. 1 scoop Jinu greater Rumi. Another person in my party had the Soda pop flavor.“

“SO good I got the pecan hot chocolate + the chicken tamales with the salsa verde. 11/10 seriously! I can’t wait to come back and try the ice cream!🥰🖤“

“Favorite local ice cream!!“

“Crumbl never disappoints! The cookies are always fresh, soft, and packed with flavor. I love the rotating weekly menu because there’s always something new to try. The staff is friendly, the store is clean, and the ordering process is quick and easy. Whether you’re treating yourself or bringing cookies to a gathering, Crumbl is always a hit. Highly recommend for anyone with a sweet tooth!“

“Vegan menu! Tortas were soft and delicious and the nachos were the best I ever had!“

“Ice cream was excellent as always!!“

“I get cookies to drop off for work clients several days every week. This store always has my order hot, fresh, and brings it right out to my car with a smile. Everyone who works here works very hard. And they care. I love seeing them every morning and have made them the first stop in my client service routes for five years running. 10/10.“

“10/10 kids loved it and the workers make it just that much better!“

“As Senator Grassley says, it's a good place for u kno what. I agree.“

“First time visiting this establishment today. Let me start with I am from Chicago and I cook so I know good soul food. And baby this is it. Yes I did arrive at about 430 and there was a little bit of a wait but the food was made fresh and well worth it. Thank you for your time and patience and I will be back again. But thanks for giving me a little bit of home today. Happy Sunday and God bless.“

“i discovered 8 Degrees in Des Moines when I was dropping my son off at Drake in May, and I immediately fell in love with this place! ❤

The fruit tea series is absolutely amazing. I especially love the Dragon Fruit Tea and the 8 Degrees, which includes fresh lemongrass—it is beyond amazing! Everything tastes so fresh and flavorful, and I love all of the fresh options they offer.

Since moving my son to Des Moines, I make it a point to visit 8 Degrees every time I fly in. I usually make it there at least 3–4 times during my stay! The customer service is wonderful, the drinks are delicious, and you can really taste the quality and freshness in everything.

If you’re in Des Moines, you definitely need to give 8 Degrees a try. It has quickly become one of my favorite places to visit! 💚🍵“

“because the Ice cream is the best 👌 🍦🍦“

“The lady that works there is very nice and I like the Facebook deals they offer.“

“They have the best coffee and yummy food!!“

“Vegan menu! Tortas were soft and delicious and the nachos were the best I ever had!“

“Great service. We were asked if we qualify for the senior discount. No one had ever asked us that before. We do. So, received a 10% discount. The blizzards were good but looks like the medium size is not as big as in the past. Not surprising

Parking: No problem this time.“

“Favorite coffee spot in Iowa!“

“It’s nothing fancy, but the ice-cream is always delicious. I like that there’s always new flavors but often your tried and true are always there. We really like the ice cream pizzas for birthdays. I like that I can pick up a quart to bring home too. Don’t expect frills. Just good ice cream.“

“Friendly staff, great hours, solid treats.
I was happy to have a clean, well lit, well staffed, fully stocked DQ that is open late.
I see the bad reviews and hope to never have such an experience, but I would return to this location any time.“

“My 50th birthday is coming up and my favorite ice cream is a seasonal flavor at BR, but there aren't any close to us anymore. I had to come to the DSM area for an outpatient surgery. I was able to call the day before and ask them to pack up some of that flavor so I could put it in the freezer until my birthday. When I was there yesterday, the owners were so kind and gracious and I was pleasantly surprised to unpack the ice cream at home to find that the female employee, who packed up my ice cream after taking my call-in order, had written a personal birthday message on my packed ice cream! That above-and-beyond customer service is pretty rare these days in Iowa, sadly, and I can appreciate that as both a customer and as the former owner of a store. THANK YOU.“

“Large catered pizza order arrived hot & fresh, a couple minutes early and was enjoyed by all! Thank you!“

“I am the type of person that loves positivity and giving great reviews. Give honor to where honor is due. And I give great reviews, call the managers and praise the service all the time. I have also had my share of terrible service and/or food and usually do not say a word. The experience I had this afternoon at Culvers in Ankeny was horrendous. The food that is. The drive through guy that took my order, payment and delivery was so kind and helpful. I ordered a cod dinner and was only able to eat some of the fish. The 2 sides I ordered were cheese curds and fries. Both were so cold, hard and dry. I was so disappointed. The roll that came with it was cold, hard and dry as well. The butter was good! I did eat most of the fish but it too was tough. WHAT has happened to Culvers? Don't they realize that they are not the only option for food? Sad to say but I will be going to those other options for my meals in the future. The concrete I ordered was sloppy (down side of cup) and melting but did taste good. I HATE leaving a poor review but come on Culvers. Do better. Be better. If it had been just 1 food this review would never have been written. Oh, side note. This was after the lunch rush and before dinner rush. It was close to 2. Got right into drive through with no waiting. Disappointed.“

“amazing chill atmosphere as well as staff. The food is great. I actually cried on my way home from the genuin kindness the cashier showed me on a hard day. 10/10 recommend. the iced coffee and Americono are my go to. My bf likes the espresso. WHO EVER WORKED TONIGHT THANK YOU!!!“

“Cute froyo shop, good place for a fun treat. Lots of variety with toppings and flavors, staff was friendly, store was clean. Came in right before close and felt bad about coming in when they were ready to close shop but the workers didn’t rush me and were super helpful. I would like to see more machines working at a time, a few were out of order. Other than that it is a nice place and I would definitely recommend. Overall, the shop has a fun atmosphere and great service. Will be visiting again next time I’m in the area.“

“Menchie's Frozen yogurt is a great treat. I like that it has no preservatives and no additives. It has a great variety of flavors. I'm so glad I found a good frozen yogurt place. I also love the friendly staff.“

“My husband and I came all the way from south side of Des Moines just for their frozen yogurt!! So delicious and tastes better than other yogurt places I’ve been to! will be returning soon! Also the young man working was so kind and made us feel welcome!“

“Best customer service dedication I have ever experienced! Froyo that I crave year round with endless combinations.“

“Great custom service and such an awesome atmosphere“

“People are great. Drive thru is fast.“

“We have nothing but good comments about the food, desserts and staff. We enjoy all sandwiches and love the fries. Staff are very friendly and courteous. We keep returning 🩷“