3.9
Good
133 Reviews
1520 East Lake Cook Road, Wheeling · 9.2 miles
- Take-Out
- Delivery
- Drive-Through
“I recently ordered from Potbelly and had an interesting experience that turned out quite positive! Initially, I thought I was ordering a delicious sandwich but opened my order to find it mostly meat. It was a learning moment for me, as I realized I needed to add the extras! I also mistakenly opened a salad instead of just the sandwich, which made my bill seem a bit higher than expected. When I reached out to the manager to clarify the situation, they were incredibly understanding and took care of everything promptly. I genuinely appreciate the excellent customer service at this location. I highly recommend Potbelly—100%! I look forward to supporting them again, and I encourage everyone else to give them a try as well. Great food and fantastic service!”