Customers` Favorites
Customers` Favorites
“The manager is always cheerful. The Staff is always friendly and Courteous. The food is always hot and delicious.😊“
Customers` Favorites
“The Tala in Libertyville is also where Tala roasts its coffee. It's a cute little spot. The coffee is always delicious and high quality. I like that this location has muffins in addition to donuts. The zucchini chocolate chip muffins are amazing. The staff is friendly.“
Customers` Favorites
“great coffee! its very cozy“
“The instruments are well tuned, even the drums were tuned perfectly. The aroma of the coffee and pastries made the experience pleasant. When I rung the bell, someone came to our assistance almost immediately with no wait. I had fun playing chess with my friends, would recommend!!“
Customers` Favorites
“I was very happy with my sandwich and coffee order today! Not only was the food and coffee excellent, but the sandwich was very filling and worth the wait and the price! It was our first time here, and I am already looking forward to our next visit.“
Customers` Favorites
“The blts are amazing here! I mean so much is amazing here! Thank you for always providing such amazing food and treats!“
Customers` Favorites
“Frank was super accommodating at the last minute for a corporate workshop we hosted. The set-up he provided was beautifully organized for presentation to our guests. Everyone raved about the great, "local" AREA Coffee. It was delicious and piping hot. A new go-to for us; thanks, Frank!“
Customers` Favorites
“The blts are amazing here! I mean so much is amazing here! Thank you for always providing such amazing food and treats!“
Customers` Favorites
“Good service, good coffee, yummy treats and nice atmosphere“
Customers` Favorites
“Conscious cup is my go to in town, even though we have quite a few independent coffee shops. The drinks and food are great. Disappointed with the price updates lately, a sandwich is now the same price as it used to be but a half size. I understand the rising costs of things but I think management needs to reconsider this or adjust prices to bring back the original sizes.“
Customers` Favorites
“The bread is out of this world. My personal favorite is the seeded. The pastries are also very good. What a treasure.“
Customers` Favorites
“Visited for breakfast a few days ago and had the best French toast I've ever had; they do their Cinnamon Roll French Toast right. Our server was super friendly, the kitchen was backed up a little but she made sure to check in frequently and keep us updated. Super cute inside too, definitely recommend for easy breakfast!“
Customers` Favorites
“I just went there to have a meeting with a coworker and absolutely loved the service and the atmosphere. The empanada was still frozen when they served it to me but the server was so kind and gentle and immediately gave me another one that was well cooked and didn’t charge me for the wait and inconvenience. I call that consideration and good business practice! Will be back again!!“
Customers` Favorites
“I've been here three times in the past year and have been wowed each time. The employees are always nice and accommodating. The food is perfect each time, the bathrooms and restaurant itself are very clean, and the space is welcoming! That's saying a lot from someone who worked in a lot of restaurants over the years and can easily spot issues. Bagels are chewy, thaw nicely after being in my freezer for a bit, and make excellent sandwiches. Thank you for the Windex and cleaning up my water bottle catastrophe ;)“
Customers` Favorites
“Hi, The best donuts anywhere. They are working and baking at 2:00 each morn, so you can have fresh donuts in the morning. Best Chocolate frosting ever; little secret, freshly made. They try hard to please everyone.“
Customers` Favorites
“Awesome customer service and delicious ice cream served with a smile. We tried the peach cobbler and the Mississippi mud slide. YUM! ⭐️⭐️⭐️⭐️⭐️“
Customers` Favorites
“Went to a different location today as I was traveling a different route. Bagel was delicious (multi grain), my iced coffee was very strong, had them add more milk. The place is very dark compared to other locations, needs brightening up! Service was excellent, would go back.“
Customers` Favorites
“My 4 year old son loved it here!!! He was so proud to have designed a donut (which was actually just the cookies and cream option from the menu) but he watched them make it and decorate it and then showed it to everyone he passed. He said they were the BEST donuts he’s ever had! I had the cold brew with sweet cream which was solid.“
Customers` Favorites
“Best bakery ever.“
“The staff is very friendly and efficient. The coffee is delicious. I just got my usual, a tall latte.
Vegetarian options: Coffee is Vegan!?
Dietary restrictions: I am gluten free.Everything is clearly marked with ingredients. Any questions the staff is happy to answer.
Parking: It's a well maintained Target parking lot.
Kid-friendliness: The staff is kind to all the guests.
Wheelchair accessibility: It's in Target. Totally wheel chair accessible.“
Customers` Favorites
“Vanilla bean frappe with strawberry purée in middle and bottom is amazing!!“
Customers` Favorites
“They are so friendly! They always know what I am trying to order by my description when I can't remember the name of what I had somewhere else. Also, they add on the little things I ask for, extra carmel topper or whip, without up charge. This Starbucks is by far been worth driving to than any other on surrounding areas. They don't skip on the taste, NO watering down like other ones I been to! Very happy! ?“
Customers` Favorites
“My daughter has her first bubble tea beverage today, strawberry lemonade with strawberry boba and is in love.“
Customers` Favorites
“Very friendly staff. Personable too. This location will always get my business after they found my father in laws lost phone and held for us to pick up. Another time they gave my daughter a free doughnut cause she waved to the drive thru window from the back seat. Nice people.“
Customers` Favorites
“Delicious boba tea! I had the Coconut milk tea with boba and my husband had the mango fruit with boba. This was our first time here! It was busy when we walked in with lines for those wanting to get there bubble / boba tea. There was a great menu of options to choose from and a nice sitting area to relax, and enjoy the drinks. Staff were quick and busy filling in the orders that were coming in. This is located in Chinatown near the Chinatown square. Great spot and delicious boba teas! We will definitely come back when we visit this area again!“
“Love it the service excellent 🥰🥰🥰🥰“
“Nice, well kept interior. Nice wood. Some good comfortable seats.“
Customers` Favorites
“Friendly staff. Clean. Fast, but inconvenient to access for busy morning commuters. LOCATION. LOCATION. LOCATION.“
Customers` Favorites
“Cali is a phenomenal barista. Made two immaculate drinks stratos frappuccino matcha., and brown sugar.
Check ladies could be a a bit more attentive.
But Cali definitely made up for their lack of energy and enthusiasm with her attention to detail.
I highly recommend this location especially if Cali is you're barista.“
Customers` Favorites
“Worst customer service by employees and managers. Called corporate was hung up on 3 times.
All because they forgot a sandwich.
When speaking to employee and manager both refused to give a name .
Has gotten way better and seems to be all new people now
Parking: Drive thru blocks a personal drive way please be respectful of that“
Customers` Favorites
“Always perfect coffee. Fresh, never stale. The staff, especially Chello is the best.“
Customers` Favorites
“Great staff and friendly atmosphere. Always fun to sit and spin wool on my spinning wheel while carrying on conversations with other patrons curious about what I’m doing.“
Customers` Favorites
“Please do consider booking Sweet Home Gelato for your wedding! Each flavor offered is incredibly tasty. The pricing is extremely fair for catering and much more affordable compared to other vendors. My wedding was scheduled for August 8,2020. But due to Covid-19, we unfortunately had to cancel. Janice was extremely compassionate, understanding and flexible during the whole process. Sweet Home Gelato was the most compassionate and flexible vendor. It is not easy to cancel a wedding, unfortunately many vendors were not as accommodating. Janice immediately offered a refund, date change or gift card for the deposit. Sweet Home Gelato was under no circumstance required to issue a refund. Please do consider supporting this small business that is run by good people!“
Customers` Favorites
“Me and my aunt got here at 6;46pm they close at 7pm, angie was reaññy nice and made our drinks, after she had been done cleaning the machines. Which was really really nice of her to do! We know it is a struggle when you are working alone and already had washed the machines BUT she made it work for us!Thank you angie! ?“
Customers` Favorites
“Went to DD in volo only to realize my wallet is on my counter at home!!!! They were so nice and gave me receipt and said pay later and enjoy your coffee. THANK YOU DD“
Customers` Favorites
“When this location first opened it took over 20 minutes to get a drink and then it was made wrong. I was the only person there so it wasn't a long line issue. I have been there more recently and they are up to speed, making drinks correctly, the interior is always clean and organized, staff is friendly.“
“Thank you to our new Starbucks in Mundelein! I have visited this location three times now via the drive through. By far the friendliest and best customer service I have ever received at a Starbucks! Kuddos to your drive through staff for their amazing service with a smile and great energy. This location will be my go to going forward.“
Customers` Favorites
“The managers at both restaurants are awesome. Plus they know how to make an excellent frozen mocha coffee!“
Customers` Favorites
“Our favorite Dunkin’ around! They say all Dunkin’ drinks are the same, but this Dunkin’ is by far the best and they always get it right! It’s also a great way to get the kids out of the house for school quickly!! 😂 🍩“
Customers` Favorites
“ABSruCKS. & lettin every body know it too.“
Customers` Favorites
“The drive thru barista Danielle was so awesome the other day. I ordered a cold brew and as I drove away and picked it up the lid popped off and spilled. I went back to the drive thru to ask for napkins to clean it up since I didn’t have any in my car. I also had three small kids with me so couldn’t go into the store to get napkins. She not only provided napkins but made me a new cold brew! Such great customer service and so unexpected.“
Customers` Favorites
Customers` Favorites
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“I recently visited the Dunkin’ on Sand Lake Rd., and overall, the experience was decent, but there are definitely areas for improvement.
Let’s start with the positives: the recent remodeling is a huge plus. The place looks fantastic! The kitchen, counters, and displays are all new and spotless, which gives it a very welcoming and organized feel. As expected from any Dunkin’ location, the donuts are great—classic, reliable, and always a treat.
However, the same cannot be said for their sandwiches. I recently ordered one that included hashbrowns, and it was a disappointment. The hashbrowns were soggy and dripping with oil, which made the sandwich unappetizing. A little more care in food preparation would go a long way.
The drive-thru experience is where things fall short. While efficiency is important, customer service is too. Unfortunately, the drive-thru staff, particularly a young, blonde girl, seems uninterested in even basic politeness. She doesn’t greet customers or respond to greetings, giving off the impression that she’s always in a bad mood. This lack of interaction feels cold and unwelcoming. As a result, I’ve started ordering inside at the counter, where the service is slightly better.
Overall, the Dunkin’ on Sand Lake Rd. has a lot going for it in terms of appearance and food quality (aside from the hashbrowns), but the staff could really use a refresher on customer service skills to make the experience as great as the newly remodeled space suggests it could be“