Customers` Favorites
“I had an amazing experience at this bakery! I bought the Dubai chewy cookies with cheese and monuts, and everything was absolutely delicious. The flavors were rich and perfectly balanced.
What really stood out was the staff — they were incredibly kind and patient, explaining every single product in detail and helping me choose. You can really feel the passion and care behind both the service and the baked goods.
I’ll definitely be coming back and highly recommend this place!“
Customers` Favorites
“Absolutely delicious donuts! So fresh, perfectly balanced with the sweet toppings.“
Customers` Favorites
“It’s a calm, cozy place—an ideal space for having coffee. I went there twice, based on my experience they are one of the best coffee shop in the world
The owner is a great person— polite, careful
They have a Brazilian cheese bread there ? 😍😍 Omg !
I had the Bacon, Egg, and Cheese, is so good!
I also drink with lemonade 😋“
Customers` Favorites
“Well I usually love Honey Dew but tonight I got a decaf hot coffee even though I asked for a Mocha Madness decaf. I even said it twice. I even had to wait longer at the window. Not many customers at 545 pm. Very disappointed ! I dew Love Honey Dew.“
Customers` Favorites
“I absolutely love coming to this Dunkin' location! It has quickly become my go-to spot to grab a snack and enjoy a quick, relaxing break. The store is always spotless, spacious, and has a very welcoming atmosphere.
What truly makes this place special, though, is the incredible staff. The employees are always so warm, patient, and genuinely kind. No matter how busy they get, I am always greeted with a big smile, and they go out of their way to make sure my order is absolutely perfect. You can really tell they put a lot of care into what they do—my frozen drink today was crafted perfectly and tasted amazing!
A huge thank you to the wonderful team here for always brightening my day. I highly recommend stopping by!“
Customers` Favorites
“This is a really good Dunkin, there’s always seems to be plenty of parking, it’s never really too busy, service is good. I always have a good experience coming here. It’s in a really nice area so if you’re taking a break, you can eat in the parking lot have your coffee and right across the street is a gas station which always helps sometimes so yeah I would highly recommend this Dunkin’“
Customers` Favorites
“I grew up going and working here back when Pauline was the owner. All these years later this HD is still the same Cheers like place where you're home. Sam and Nimi are awesome and I know Pauline would be proud. I've worked with both of them and i've never had a negative experience with them like others have claimed and wouldn't hesitate to recommend working here to a friend.“
Customers` Favorites
“Gorgeous shop, and they did take card for just one donut 🍩(other reviewer says they don’t ), but it was a LONG wait for one donut (maybe 15 min, and there were only three people. It wasn’t a long line).
Did not feel like a sustainable way to do a donut business to fry and dress the donuts for each customer on the spot.
They were tasty, but they did come in a tiny wax paper, which meant I couldn’t save it for a friend (which was my intent). The frosting smushed right into the wax paper. A paper bag would be better.
Very friendly.
Super adorable decor and barstools.“
Customers` Favorites
“In a service station. 2 Brazilian Staff had trouble underage my order and made mistakes entering it. We took our time amd verified and corrected 3 times since i was the only customer. Could be very tricky in crowded times or if you need clarification on options, orders or food limitations and allergies.
Dietary restrictions: Some gluten and dairy free options available!
Parking: Service station parking lot“
Customers` Favorites
“Staff was friendly to me, order was ready just as I arrived. Theres only one criticism and its nothing they have much control over, the parking/access can be a headache depending on your timing. Not much they can do about it so i don't fault them (just the other people who don't know how to drive/park lol)“
Customers` Favorites
“This is the best Dunkin donuts in Framingham/Natick area.“
Customers` Favorites
“Came here for a latte and donut on my way home from work. Everything in my order was correct, the staff were friendly, and they were working as fast as is reasonable. The wait was not very long, although it could have been shorter if there were more than two employees working. I hope they're not understaffed.“
Customers` Favorites
“This DD has wonderful customer service. I just switched DD’s recently and I’m really happy I changed to this location. Hsu has been a delight! She is so patient and positive. It’s really nice to go to a place where the staff is welcoming, friendly, and helpful. Our coffee’s have been great but the GREAT customer service really matters to me.I look forward to going to this DD now each day. Hsu thank you for being such a ray of sunshine!!!“
Customers` Favorites
“Staff is always super friendly. If you eat at Dunkin a lot in New England you know not all Dunkin are the same. Somehow certain ones always have better coffee and better food. Well this is one of those Dunkin's. Food is always great, the coffee is always fresh and again the staff are fantastic.“
Customers` Favorites
“Fast service, the staff could be a little friendlier, but I totally understand they have to deal with people all day, and some people are just the worst. They make my iced latte just how I want it every time!
Kid-friendliness: There are a lot of options for kids. What kid doesn't love donuts?!“
Customers` Favorites
“Was out on a bike ride and asked they could fill my water bottle with tap water. The server asked if I'd like ice! Sure would! It was 85 degrees out. I appreciate them supporting locals out biking and very much appreciate their fine service.“
Customers` Favorites
“I have been to over a 100 different dunks while traveling through New England. I come in here every Friday at 1:45 as a little treat to end the work week.The worker who makes the ice coffees here makes the best ice coffee I’ve had out of any of the dunks I’ve been to. I don’t know how to explain it it’s just always perfectly made every Friday. Bagels and donuts r normal dunks bagels and donuts. But if u like ice coffee this is the place to go.“
Customers` Favorites
“Thank you to the amazing staff that works at this dunkin location, I look forward to stopping here every morning! The most friendliest, well mannered, and lovely people. They absolutely cater to their customers in every way! Yes it’s dunkin and we have one in every corner, however great service and great food goes hand in hand.“
Customers` Favorites
“Top Notch. Just like in Stowe, Vermont. Sand snow.“
Customers` Favorites
“Eu amo café, e o Dunkin Donuts pra mim é o melhor, eu gosto do sabor das comidas em geral.“
Customers` Favorites
“I’ve been living in Ashland for a couple of years and I’m about to move to Cambridge in a few weeks. To be honest one of the things I am feeling sad about is not stopping by this dunks anymore.
I only take the time out to write this review because there are so many average quality Dunkin’ Donuts… the staff here recognize me when I come and if I don’t go for a month or two they will comment on it the next time I show up. I don’t go every day or anything so I think they’re just observant and kind.
I’ve literally never had an issue with the food or drink, and the service is quick and extremely polite. I can’t expect much more out of a Dunkin’ Donuts. They run a very tight ship and do an excellent job and deserve recognition for that.“
Customers` Favorites
“The guy that works the shift around 3pm- he goes above and beyond with his service skills.
Very unusual for a dunkin to have such a friendly, personable, makes the right coffee the right way with a smile every time! Good job tall young man with a beard!
Kid-friendliness: Its dunkins, always kid friendly (donuts attract kids)“
Customers` Favorites
“These guys have been consistent throughout quarantine. Always prompt, always correct, always made well. I really appreciate this location. I've never bought from here before quarantine and now it's my go-to with 10+ options. They're also conveniently by Rt 95 so they can get to different places quickly.“
Customers` Favorites
“Convenient in Waltham, not too far from hotels. Some one-way streets, so follow your GPS. I'm new to the area, both car GPS and Google Directions got me their to this DD location properly, on different occasions.
Had good fresh iced tea & a breakfast sandwich. Was there recently at 1 pm on a Wednesday, and they still had some donuts left, etc.
Definitely will be a returning customer. Thanks to the staff at this Dunkin location!“
“They have THE NICEST EMPLOYEES HERE!! I work at a nearby hospital & every time I come in they are so genuinely kind & it’s such a breath of fresh air!! Today as I came in the staff came out to greet the lovely older couple(I’m assuming are regulars) - it just made my day!! Thank you all for being so kind & helpful always“
Customers` Favorites
“I visit this drive thru at lease twice weekly on my way to work. I usually order from the app before arriving. The line tends to move pretty quickly considering this location seems to be extremely busy in the morning. My order is usually just as I ask. My go to drink is the refresher! They are the best location to buy my favorite drink because I have gotten it from other locations in the area and it is not always up to par. This is my favorite location!“
Customers` Favorites
“Okaaayyy, I know it's just a Dunkin, but the staff gets my drink right every time.. and I'm a weirdo concoction person who always switches things up, even my sandwiches I'm picky due to "texture issues".. lol. This is only the 2nd Dunkies to get my orders right!
Parking: It's usually pretty busy, but although it's kinda tight, it's worth a second drive around!“
Customers` Favorites
“I live 2 minutes from this location and I used to drive out of my way to avoid it because it was horrible. But they have had new management for a while now and its done a complete 180°. This has now become my favorite dunks. The staff are friendly and accommodating, they even remember my name. And every meal/drink comes out wonderfully. My puppy loves it there too.“
Customers` Favorites
“The food was good, and the restrooms were pretty clean. However, the server didn’t ask what size drink I wanted—she just gave me a small, but I wanted a medium.
I really didn’t like that I was only allowed to stay for 20 minutes. I’ve never seen that before. I asked the employees if I could stay for 30 minutes, and they said no—my car would be towed. Why?
I’m buying food and don’t want to eat in my car. I also can’t eat that fast.
It’s very disappointing. I hope they remove that sign.“
Customers` Favorites
“This is the best Dunkin’ Donuts on the history of the planet“
Customers` Favorites
“Exceptional service on Christmas Eve at 2:10 PM. There was only one employee on, and she was holding it down. I would like for them to give her a raise. Very festive outfit, she is a queen. Love to see it. If dunkins knows what’s right for them they will be giving this young lady a promotion. Thank you… from two happy “
Customers` Favorites
“Berg Nice Place. The Guy At the cashier was amazing Thank you!!!“
Customers` Favorites
“perfect, open all the time that I need it, everything works wonders!“
Customers` Favorites
Customers` Favorites
“The most so good late (coffee).��� Thanks a lot.“
Customers` Favorites
“The wellesly store was clean, service was fast and friendly in spite of how busy they were. There were 4 tables with chairs. A nicer envirinment than I remembered. Then I made a mistake ordering coffee. Coffee is a very personal thing. I was always a fan of Dunkin's coffee when I was young. Their hot coffee when you ordered regular was with light cream and several spoons of sugar. My coffee for years has been dark roast first with sugar only and now black. I had a short meeting at Dunkin because Starbucks near me took out the tables and I don't like Starbucks either. I just heard you gasp... I ordered black coffee and barely had a few sips. I realized later I should have had their old regular and maybe added a donut or two like I did when I was young.“
Customers` Favorites
“We stopped for hot chocolate, the help was all hanging at the other end of counter so we went there to order, the young lady informed us we were in the wrong area to order and made us move to the correct area. Other than the employees having no real interest in the customers it was“
Customers` Favorites
“Maria does I great job with her staff! This AM she was even making sure the curb appeal was cleaned up after that nasty rain storm. Sweeping and cleaning for all her customers“
Customers` Favorites
“Great staff. Hard to find the building as it blends in 😂 but it looks cool on the inside. Sent wife in to get coffee so my baby didn’t freeze 🥶 cleaned up some since it was cold and there was sugar packets. Sugar was the first monopoly in the USA.“
Customers` Favorites
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“ice coffee goes well with a double chocolate donut n some jelly munchkins“