McDonald's in Charlotte

“I love it I went with my grandad and he said that they need some bendy stares for people that can’t bend over so it’s easier to drink and I think that sence chickfla has them McDonald’s should have them too!!!!“

“Some of the best biscuits of all the McDonald's i go to.
The manager was very friendly even though they won't you to use the kiosh he took my order with a smile.
Would definitely recommend this one at least for breakfast on the go 5 stars for my visit today.“

“Sometimes they are a hit and miss with my fries. I always get no salt, because I actually don't eat salt ( minimal as possible) and they dip fries with salt on them back in the fryer and use a paper towel other than that most of the time my order is correct. Not the friendliest, but also not the rudest 🤷🏽‍♀“

“You can order via app at table, via kiosk, or at counter. I order at the counter. The young lady was polite, yet very quiet.
You get a table tent with a number on it. They don't give you a cup. They bring the drink out with the food. So, if'n you're thirsty, hang tight, no drink machines in the dinning area. So if you run out of drink, hang tight, you'll have to wait for someone behind the counter to get more.
I used to enjoy going into McD's, yet after today, I'll reserve comments until after i eat.
I got the Big Breakfast with Hotcakes. Everything was hot and actually delicious. For $9.72, it was very good. I believe I'll return.
By the way, the design of the parking lot and drive-thru is a bit different. You are pretty much guaranteed to have to walk thru the drive-thru line.“

“this is the first McDonald's to get my order right in years. I'm talking warm fries, ketchup in the bag, napkins. even came out to see if I wanted more sauce. actually 4 nuggets, and it was 11pm. They already know but there's an elite team here. Congrats from a random dude. You'd be surprised how creative people get trying to mess an order up.“

“Whoever the young lady was with the slick black pony tail and cappuccino beige complexion working the front register 2/22/26 at 10:25 am, has amazing customer service.

I kid you not in a span of literally 80 seconds of her finishing a transaction, getting my order info for Logan M. #..783, she was asked about sugar for some woman’s flowers, a customer returning for a second drink tray and an irate woman about a minute sauce issue. But with each customer she was kind, patient and did not show a hint of stress.

Please give her recognition or take note of her amazing working under high pressure skills.“

“The food was overall okay, but I really wanted to give a big shoutout to Jayden for the excellent service. I got asked to pull into a parking spot, and usually that turns into a pretty long wait, but Jayden was on point. He came over, checked my order, and made sure I had everything before I left. Turns out my nuggets were missing, and he went back and got them for me really quickly.

Super friendly, attentive, and efficient. Five stars for Jayden. Appreciate you, man! Shoutout Jayden! 🙌 (Jayden?/Jaden? dam i can’t spell)“

“This Mcdonalds is honestly one of the best I have ever been to.

They’re actually so professional and dare I say “upscale?”

I have been placing orders on mobile app and doing pickup.

they know my name! when it wasnt ready they just asked me to pull up to the drive thru spot and the next CSR said my name correctly, again!

it feels like a Nordstrom or Jetblue and Im lovin’ it!“

“I was there today again (i live 3 minutes away from there) i wasn't having a good day and i took my kids (dine in) and they were extremely NICE with me and my kids!! I go there al least 3 a 2 times a week and normally drive through. We went inside and was the best decision for the night.. a guy which i don't know his name but was fixing the sauces and working in the front ect and another lady.. I wont comments on my other experiences becuase is my closest MC Donald, we all would really appreciate if employees at least answer questions instead of given bad faces and not words at all at drive through doesn't have that nice people.. thank youuu!!“

“Jose took an order of 175 burgers and chicken sandwiches for homeless and couldn’t have been nicer. He helped me find the best discounts, he told me to the minute how much time he needed to get the order out, he thanked me for coming to him. He had his team come out so I could thank them. Great location and thank you, Jose for the excellent customer service. -David“

“McDonalds has suffered customer service is AWFUL no one greets when customers enter all you have is a self serve order board walking customers are virtually ignored....food portions to price is unexceptable......I used to manage McDonalds 70s-80s and it was a very different place now by my past verses current experience is they should just shut it down!!! Very disappointed 😞“

“Went through the drive through. The service was efficient! They got my kids cheeseburger order with no cheese, perfect. We just ordered two number 9s and it was great for 4 kids.

Jesus loves you! He wants a forever friendship with you. If you believe in Jesus to be the only way to have your wrongs forgiven, then you will spend forever in heaven when you die.“

“By the metric of considering that this is a McDonald's, I have always gotten a friendly professional customer service. This is definitely a top-tier location, even during the busy times. My kids are always a fan of the chicken nuggets, one of the ladies is always ridiculously friendly and welcoming and remembers my daughter. It's always a great time.

Personally, I'm not a fan of how expensive McDonald's has gotten, but if it is supporting people like the ones at this location, I am better with it. Other McDonald's that have lower customer service and the same price, I'll skip out on it.“

“This location is not my 1st option however the young lady that took my order was absolutely amazing! We had a great quick conversation about our children and she was just all around great! I didn't get her name but she worked Friday June 19th around 12noon!💙“

“I came here at 11:30 am to get some lunch after some exams for school. I received my food and drinks in about 5-7 minutes, which Is pretty average for McDonald's. The lady at the counter ( I don't remember her name but she had red hair) was super nice and sweet, and kept me updated on my order. She even put some ketchup in the bag, even though I didn't ask for it. Awesome service that you don't see much these days.“

“I’ve been coming to this McDonald’s for a few months, usually late at night while I’m washing my clothes, and my experience has been pleasant every time. From my experience, the customer service has consistently been great, and I haven’t had any major issues during my visits.

One thing to be aware of: they will tow cars that are parked there from the club across the street. I almost had my car towed when the tow truck driver mistakenly thought I was someone who had just left the club. Meanwhile, I was literally sitting there enjoying my Caesar McCrispy sandwich!

Speaking of the sandwich, the Caesar McCrispy was really good and definitely hit the spot during my late-night visit.

I’ve had a consistently good experience at this location and will continue coming back. Just make sure you’re actually a customer before parking there, because they apparently don’t play about towing!“

“Pulled up at 12:55am, service was great. Keke had a great attitude and made my food fresh. You expect customer service to be a little off at late hours but she was sweet. Happy to know this is my local McDonald’s. Will be coming back to this location because I know they’ll get me right. Thank you keke!!!!!“

“It’s really rare to get good customer service nowadays wanted to give a little light on Keke (sorry if I spelled your name incorrectly) she has just a beautiful spirit and great energy thanks for making my evening with such great customer service!“

“Stopped by this McDonald’s today and honestly had a great experience. Everything was clean, the service was fast, and my order was made right. I really don’t understand why this location has such a low rating.

And to the manager — give these guys a bonus! 😄 They’re doing a great job and deserve some recognition. Keep it up, guys! Thank you! 🙌“

“I have been to this particular McDonald's several times now for a biscuit in the drive through and I can honestly say that the ladies who work there during the breakfast hours are some of the nicest people I have encountered in a fast food setting.“

“I come here daily almost and the service is literally day and night. After 4pm THE CREW IN AMAZING always friends and accommodating and ready to take my order and its ALWAYS RIGHT, but the crew before 4pm is completely different they are super rude and act like its a problem to have to take my order because the kiosk doesn't have the option for Mack sauce only on the McChicken. The day crew has canceled my Mobil orders several times and I've never had that problem in the evening. Night crew needs to be recognized for their amazing work!!“

“Aite niiiiiihhh yal boy need to tighten up on them fries... i ain know wha gwan on but biiiiih them thang ain't jumping out the gym like they used to early mid 2000's biiiih....

But I still luv me some MCDONALD'S THOU...

I MISS THAT DOLLA MENU & THEM LARGE HI-C'S WHEN THEM LARGES WAS REALLY LARGES...

I VIBE WITH YAL BOY BUT TIGHTEN BIIIIH...

LUV THEM DOUBLE QUARTER POUNDERS YA HEARD...

& WHAT HAPPEN TO SCRAWBERRY MILKSHAKE BO....

GRACIOUS.... 😆 🤣“

“I usually stop at this location at least two to three times a month. The location is clean, customer service is awesome, and the food is always delicious. Billy is excellent and we laugh every time I'm here.
Definitely check out these refreshers, they really are delicious!“

“My little dude has been potty trained for over 3 months and I could tell by his voice he was panicking because he couldn’t figure out how to get out of the play place fast enough but I told the staff about it and they cleaned it up really quick and once they were done we went right back to playing. And service was great food came quickly to our table. The play place inside is quite large. Definitely a good place to stop and eat, with letting the kids run for a few.“

“Sorry left a bad review here by accident wrong location but I found it. I have eaten here three times and always had a good experience and good food. The other location I have moved my review there. Hopefully the manager from this location can train the McDonald’s further down the road near Walmart. I like this location and I will come here now“

“Just wanted to give kudos to Deni for being very polite and helping me with the McDonald's app. Most fast food employees refise to help if you are having trouble like it's not their problem. I had tried most of the suggestions already and ended up reloading the app but it was the empathy that was appreciated. We like going to this store because they are friendly and fast. Inside is usually very clean and it has an actual drink machine still!“

“Went for breakfast and ordered a Bacon, Egg & Cheese Biscuit. The food was good, the cashier was great, and all in all, it was a nice visit. I don't normally eat in restaurants nowadays, but I had to treat myself. I'm glad I did. I definitely recommend this McDonald's.“

“Food was good for the most part. Fries were kinda soft, but nuggets and mcdouble were good. It took a while for them to take my order, with nobody in front of me in line, and the cashier barely acknowledged my existence, having loud conversations inside with coworkers instead.“

“I am a frequent customer at your restaurant and generally love coming to this location. However, I wanted to bring an issue regarding the women's restroom to your attention.

The hot water in the sink is dangerously hot. When washing your hands, the water becomes boiling hot after only about three seconds of use.

Could you please have this looked into and adjusted for the safety of your customers?“

“Its a Mcdonalds... lets be real they dont need reviews. I will give them a good review because I feel if someone IS reviewing a Mcdonalds, its because of a poor experience.
- food came quickly
- not the best area
- overall 4/5 mcdonalds experience“

“I was honestly blown away by this McDonald's location! I’ve never seen a team so united, a place so clean, and staff so genuinely kind. Everything was organized and spotless, thanks especially to Ms. Ibeth, who clearly takes pride in keeping everything in order. The energy among the workers was so positive—it made the whole visit feel special. Huge shoutout to the entire team! I’ll definitely be coming back.“

“I’ll admit I’m not a big fan of McDonald’s or the location, but Keema was so nice and friendly I had to give her a shout out. She made me feel like she actually cared about taking my order and actually doing a good job without receiving anything in return.“

“Great place to take your Lil family and sit in to eat great servers and cashiers this is a very clean place inside and out and management goes beyond to see that any issues are resolved immediately always smiling faces when I've went in there and lots of people who.are waiting to be a part of ur day to make it better if they can with a smile. Food is great usually hot only once was my fries colder then warm other then that great atmosphere great service and really good food“

“The crew working this Friday night seem to be doing a good job. They communicated to door dashers that were waiting, packed up the orders quickly and seem to be overall doing a great job. Chemistry amongst them seems to be good too. They know how to work together.

Big ips and congrats to these young men that were up front, any of the young ladies and management that were working.“

“They are very friendly in this McDonald’s I give it 6 stars the food is very delicious and the treatment of the staff was beautiful my drink spilled my drink they cleaned it and gave it another one it was a very nice experience thanks to the staff of this McDonald’s“

“This location consistently provides quick and friendly service. The restaurant is generally clean and well-maintained, making for a pleasant dining experience. The food is prepared as expected and meets the usual standards of quality. While there's nothing particularly exceptional about this particular location, it reliably delivers a satisfying meal. It's a convenient option for a quick and affordable bite.“