“It was my first time trying Swensons. Thanks to Ruth for recommending Swensons and the items on the menu, I have a new favorite spot. Absolutely amazing! The staff are super friendly and the food is delicious. I love that you get a lot of food as well for the price. I am definitely going back. Thanks Ruth ?“
“I went in today to grab dinner & as always the experience was amazing. The ladies that worked tonight were freaking phenomenal. It’s always a pleasure to go into an establishment & know you are being taken care of from start to finish. Because the experience was amazing I wanted to tip the ladies, but unfortunately there was no way for me to do so. Wish there was an option or a jar available for those moments when the customer service & is excellent! Thank you to those ladies for such an amazing experience “
“This has to be the best place to get a gyro. Every time I go it is so delicious and full of ingredients. They are busy quite often and you might have to wait a little while but there is a reason for that. It is soo good! I love that they offer other things as well. The jalapeno poppers are amazing. The fries are probably the best fries you can find and the servings are bountiful. This is a place you have to come to and just try something on the board if you've never been. I personally recommend the double meat gyro with everything on it. Yum“
“I absolutely loved my visit to Pita Potle. There is so much variety in their middle eastern cuisine and I absolutely loved everything. But I need to mention their mixed bowl was to die for and I could eat that every day for the rest of my life.Vegetarian options: The falafel is extremely crunchy and is so savory on the inside.“
“My family's favorite place to eat. It's been 24 + years and still love this place. Food is excellent! Service is fast! It depends on what day it is, and the atmosphere, you stay in your own car which is really cool! The Galley Boy is my far favorite! The milkshakes are the bomb! Very very good and enjoyable! My kids love the milkshakes too!“
“I was there to redeem a Receipt Day order, and Sara was phenomenal in terms of taking my order. She was professional and patient. Nikki put my order together, and she was friendly and considerate. Both of these ladies are great ambassadors for the DQ brand!!“
“This dude is a national treasure. After ordering subs for some members of the household, I was thinking about getting wings for myself and asked if boned wings were breaded or not? “ oh I don’t know, because I don’t work in the kitchen at all, they have me up here all the time”. The kitchen was literally less then 2 steps and he was the order taker. This man needs a promotion ASAP!“
“My 12 year old nephew decided to treat me to lunch after we left this year's Auto show at the IX Center. We usually do Taco Bell, but my nephew suggested I try something new & told me to drive to Raising Cain's...because it was on a Saturday & the weather was fairly pleasant, the place was packed. Since it was my first time there, I let my nephew order for me. The food came, nice & hot..the server was friendly & professional & the atmosphere was lively. I enjoyed the food so much, I've visited the restaurant 3 additional times - in one week! Hello Raising Cain's...goodbye KFC forever!“
“First off, this is the cutest little spot I randomly came across. I love hot dogs and had to check it out and it did NOT disappoint! Really good hot dog and fries and the man working there is the sweetest! Side note: very affordable! Could not love this place more!“
“In addition to egg waffles, they also have Hong Kong-style milk tea and coffee, which are not expensive. There are many flavors of egg waffles. If you order the matcha mochi flavor, you can also choose a sauce or add a ball of ice cream for $1.5. The egg waffle itself is not too sweet and is pretty good.“
“Customer appreciation day today . All the kids working did amazing . Store was very busy and they had great attitudes and a good vibe going and team work getting everyone’s order taken . We appreciate the entire staff and their hard work today :)“
“It's worth a shot to come here, but understand it's on the nitty gritty side of build your own burrito or salad bowl. Prices are suitable for the quality. There are a few different options, but nothing will blow your tastebuds away. Mind the atmosphere and don't expect anything to impress or make you feel anything but "it's clean, right?"I still choose Chipotle.Vegetarian options: Customizable burritos and bowls. Be sure to ask if anything has been cooked with meat broths.“
“I'm very surprised this place has a 3 star rating, so many businesses have tried and failed at this location, if this place closes I'm going to be very sad, I get the same thing Every-time I go there and it's excellent Everytime, it's very clean inside and great employees y'all got, the food is so damn good I would go here everyday if I could. I hope this business only success. I don't know where I would go for my tacos if y'all closed“
“I wish they'd package the fries separately so they don't get soggy and that extra ketchup wasn't just 2 packets -_- but Asia at the drive through is an INCREDIBLE addition to this store. She is a shining light and brought me so much.joy communiticating with her at the window. I wish all fast food experiences were like the one I had with her. You should be grateful to have such a person working for you. She made my night.“
“I'm writing this right after picking up a take out order - this is my second review from a different account. Went in for a half steak hoagie, service was fast and kind as always. I walked out of the shop without even looking at the order and crossed Euclid to the other side of the street. The gentleman working behind the counter ran out after me because they realized they forgot to put lettuce on the sandwich, and handed me a little bag of it. I wouldn't even have been upset without it, nor did I even get a chance to open the sandwich before he came out. If that's not service that goes above and beyond, I don't know what is. Best place in University Circle, hands down. Will always be a customer!“
“Thank you for offering caffeine free, sugar-free sodas...and a yummy one at that. Salads are really great. The chicken is fresh and has great flavors. Also the best onion rings around. We can always get a great meal at Culvers and this location did not disappoint. Walked in to polite friendly faces egar to help.Dietary restrictions: I can only have caffeine-free, sugar-free drinks which means I'm having club soda or water when I'm out. Sounds like a little thing, but when everyone else has drinks with flavor, its not. Culvers has the best caffeine-free, sugar-free root beer. Creamy and yummy tasting. Really makes me feel like I'm not being denied. Thank you, thank you, thank you!“
“The food is soooo good, every time. Staff was a little scattered but the food is so good, I don't mind that part haha Food was out in a timely manner. The bathrooms had code locks on them, which was a little annoying but understandable due to the amount of belligerent activity that occurs on this strip. Had the shack burger and the cookies n cream milkshake, was a great meal“
“Best cheesteak in CLE. Nobody else can compare to this place. Everything I've gotten from here has been amazing. I hope everyone tries this place. Hidden Gem!! I spent $21 on a large Buffalo Chicken and fried pickels. But I really recommend the Chicken Bacon Ranch, Spicy “
“The subs here are very tasty! The wings are ok, the milkshake are good but can be a little more thicker (I'm sure if yu ask, they will ablige) they stay open pretty late for people who get off work late and want to grab a quick bite to eat.“
“Wow wow wow!I'm blown away by the flavors and textures of my dinner tonight. The tenders were so large, perfectly cooked, juicy on the inside and just the right amount of crunch on the outside.Cornbread and honey mustard were also fantastic. Everything was ready for pickup right on time, very friendly service. We will be back!“
“First time trying Piada and it was so good. We both got wraps. I got the avocado wrap and added grilled chicken and got him the BLT wrap with grilled chicken too. Both were so fresh! They were very full wraps too, not skimpy on the ingredients. I think I actually liked his better than mine. ? The people working there were the best! Very friendly and helpful.“
“Had a great visit overall! Customer service was phenomenal! Wagdy (hope I spelled that correctly) was so helpful and made sure our order was correct since there is an allergy in our party. The new Louisiana Cajun fries were delicious! Definitely try them out!Dietary restrictions: Took dairy allergy very serious and we appreciated that!“
“Came here for the first time today and Ms. Stella was an absolute QUUUUUEEN! She was so welcoming to me and my gay friend it’s lovely to know we are safe while snacking on falafel. First faygo friendly falafel place we have been to in forever! Honestly couldn’t have had a better experience! ?“
“The Parma, Sprague Rd location is always clean and the staff is very friendly. The staff works very efficiently together to get the orders out! We have the lunch meal occasionally and are never disappointed! We also do drive- thru often and our order is done right. The staff always is smiling and seem glad they are a team working in harmony!“
“One of the cashiers was holding on to my grandson money and he wasn't talking properly for me to know how much my grandson oh so I found out it was only $2.99 he was trying to keep the $11 if I wouldn't have been there he would have took my grandson money strong and evil check your “
“Watch out chipotle....bigger portions and taste pretty good with more options. The only thing I don't like is they cut ur toppings off at 5 or 6 whereas chipotle lets u get however many which is no biggie...only reason I gave food a 4.“
“Very good service and kind waiters and waitresses. There's also more than enough parking, as long as you're willing to pay a couple bucks for parking during the day.Parking: So many parking spotsKid-friendliness: They have some activities for kids there and lollipops!“
“I really love Dairy Queen. Today I got a Pumpkin Spice Cookie dough Blizzard and it is so good. The staff was fast and polite and I didn't even spend 5 minutes in line total maybe 3 minutes in the drive through. Definitely made my Day Dairy Queen ?“
“I'm new to the area and wanted pizza. But after reading all the bad reviews on most of the places here, I opted not to. I found Mr. Hero by accident. I'm glad I stopped. Their food is delicious. The man at the counter was very nice and polite. He was right when he said I would like it. Definitely will be back. ?“
“Our first time at this location, we were greeted upon entering and ordering immediately taken. I had been wanting a decent burger that wasn't overcooked and dry.This is the place where I was totally satisfied. I had the cheezy burger and it hit the spot my cravings for now was over“
“Very clean and uniquely furnished/decorated.UPDATE 05/17/2022 they refuse to honor ANY coupons here. I think that really sucks. They are a subway chain and won't take subway coupons, not right. Also quality and service has really gone down hill lately“
“The BEST chicken I think I've ever had! Stopped in after a show, bout 12:30am...The place occupies about 1/4 of a gas station & the minute you walk in you can smell the deliciousness! Small line, friendly staff. Ordered tenders, shrimp, bone in chicken, fries & jambalaya and wish I would have ordered more! OH! And dont forget to order extra biscuits!! Would HIGHLY recommend!! Not sure about true hours, Google says 24hrs, sign in store said open till 3am...You can thank me later!!“
“I needed a place to work remotely while I waited for a client. They didn't make me feel uncomfortable and the lunch was as always very tasty!Dietary restrictions: They will make the burger in a lettuce wrap for those carb conscious or gluten intolerant customers.“
“The Philly cheesesteak is always delicious, their gyro uses fresh ingredients, and the chicken gyro hits hard. They have good chicken wings too. I've been going to Captain's for over 15 years and they always get my order right. Great food and service for the price.“
“The staff at this place is top notch. Friendly and helpful with smiles for miles. Shara made sure we enjoyed our meal. Kevin was behind the line and stopped put to say hello. If you are anywhere near this place stop in a grab the best burger in Cleveland.“
“The burgers are much better than any you will get at the fast food places. I used to be able to get a free shake for completing a survey, but on the last visit, I noticed there was no survey code. I guess they eliminated that. Bummer. They also made some changes pertaining to rewards. I currently have a $2.00 reward which I used to be able to apply to any purchase, now it can only be applied to a purchase of $5.00 or more. Also, they need to add another cash kiosk. Currently, there is only one.“
“This was my first visit, and the gentleman that helped me was terrific. He gave me samples of the chicken to try, as I was concerned about how spicy it would be. He also told me about the ingredients of the side dishes. I just wish there were tables and not only a counter for eat-in dining. My food was DELICIOUS!Parking: There is a large lot in the back that is free.“
“My bad experience with this location started with something that was probably out of the locations control. I had placed a pick up order in the application, I had a pick up time set to account for my 10 min drive to the location and the app flipped it back to ASAP. I called the location and they said "well I can't do anything about that" and we ended our conversation.I figured I'd take the L and not get my food fresh and hot but rushed to get there and I arrived 8 mins after the time the app told me the food would be ready.We drive home and our order is missing the fries. I spent $25 on food. In the past with more competently ran stores, they'll remake your food due to the food no longer being of the stores standards. So I drive back to the store, pretty upset but sure that the location would make it right.I get to the location, explain my situation to the gentleman who bagged my food. Who seems willing to address. He walks back and after a brief powwow with his co-workers, the manager comes out. Manager advises that the food was sitting for 20 mins before I came to pick it up. Which is false. I ask again if they can remake the food given my commute. They continue to justify that they cannot remake my food rather than taking care of the upset customer. I then requested a refund which I was directed to the app to do. They made my fries and I left the store after time wasted and my $25 in food nearly inedible.In an era where more and more people my age refuse to dine out as it has gotten too expensive compared to grocery shopping, shoddy customer service like this cannot be the norm. It's not like the fries are $1 a piece like they used to be, this was $5 of a $25 meal. In my 14 years working customer service jobs and many many lunch breaks over the years, I have never been so disappointed in a location.Update 3/14 : Mike the General Manager was extremely accommodating to resolve the issue. Due to this I added three stars to my review. Will return to Arby's in the future due to his accomodation.“
“Never had five guys before, it's not mind-blowing, but it is pretty good. The burgers have a good variety of custom toppings, but the meat itself can use a little more seasoning. The burger itself was cooked to perfection, and was very juicy and palatable. There were tons of fries, all of which could use a little seasoning, but the price to serving ratio was pretty great. Overall the meal was good, but a smidge bit overpriced. Would definitely be a good place to come with friends once in a while.“
“I had the a wreck and my wife had chicken sub both excellent tasting and made well by friendly professional sandwich preparers we enjoyed our visit find the food top quality and recommend to others a great value compared to subway; potbelly blows them away!!“
“Always a great experience with service. Consistent taste and presentation of food. The staff is what makes this place extra special. They are so kind, respectful and friendly.Kid-friendliness: They are always so kind to my children and they have great kids menu selections.“
“I ordered certain amounts and types of vegetables and specified each.I got exactly what I asked for!oregano and condiments... Same deal..I ordered and paid for extra turkey and roast beef on my bootleggers.I got a fair portion for the added expense! I needed protein bad. ?I got the best or one of three two very best sandwiches, made to my exact liking:Ever.Thank yall for a fair price, a team full of friendly smiles in store.And a real beautiful, delicious“
“Hadn't tried their food since before the pandemic. During that time you could only use the drive through as was true of most fastfood places. I HATE to use drive throughs, they never get the order right. Anyway I was able to go inside, I did enjoy my food and will be back at some time in the near future.“
“The workers were all working really hard. They were zooming around back and forth, they communicated well, and they were producing orders QUICK. We were in line between 8 people and drive thru was wrapped around the building, but we still were out in less than 10 mins!“
“Fantashica Blakey is the definition of top-notch customer service. Always leading with the best impression, this young lady completely exceeded my expectations of what dining at Five guys could offer. She knows a vast majority of her customers by name and makes a true and genuine connection with everyone. She is very attentive and knowledgeable and always makes sure our meal is a memorable one, providing excellent recommendations and ensuring satisfaction. Fantashica really goes above and beyond for this company and deserves the recognition she is rightfully owed. Five Guys is so fortunate to have someone so special be apart of their company.“
“Delicious fresh cut french fries the seasoning made me feel like i had a really delicious meal. Also on their 1st day i got a spicy Tilapia meat.it was delicious there was this thin super crunchy part yummy and there was also the thicker part..lol kepp that and the seasoned fresh cuts on your menu and i will be back..lol next on my list is your chicken philly..“
“I've been purchasing items from this store for awhile now, my favorite is the Mac N Cheese and the Garlic Parmesan Chicken, Um Good!?Parking: There's parking in front, then off to the side, on left hand side of the store.Wheelchair accessibility: There's a wheelchair accessible parking space right by store entrance.“
“I just came from this restaurant and the food was amazing. When I walked in the door everyone said hi welcome to Arby’s and that made me feel so welcome. The nice lady at the front counter Sandy I believe her name was took my order and as soon as I ordered it I got it. And the young lady that was at the drive thru windows came over and greeted me as well this restaurant is really great. They really do seem like a family. I have nothing bad to say about this place.“
“I love subway because we dnt go extremely fast that is true but it is also because some of us here care about your sandwhich your food your happiness and giving EXCELLENT customer service. We pride ourselves on customer feedback and apologize to those that do not leave having a nice experience but please remember we dnt guarantee fast food we guarantee HEALTHY FOOD MADE BY A titled SANDWHICH ARTIST.“