Customers` Favorites
Customers` Favorites
“This Subway is run like a Subway should be. The service is always very prompt and friendly. The sandwiches are what you should expect from Subway. Perhaps most importantly the dining room is consistently open which is not always a given in late 2021.“
Customers` Favorites
“Extremely tasty, lots of meat & toppings, bread was crispy on the outside & extra soft on the inside. Turkey was moist & the roast beef was perfect. I asked for extra mayonnaise & they didn't over do it. All the trimmings without being sloppy. Highly recommend to anyone who visits the Cleveland Ohio area.“
Customers` Favorites
“Stopped here to pick up a quick dinner for our family right before closing. The two young men that were working were so sweet and helpful, and most importantly showed such good customer service, despite it being close to closing time when I stopped in. Good customer service is hard to come by these days, but these two guys were top-notch. The sandwiches did not disappoint either. Will definitely be back!“
Customers` Favorites
“Good Customer service and very affordable food!“
Customers` Favorites
“All the food was good, but I rate resturaunts by their Mozzarella sticks.
Large portion size, reasonable price, hot and girthy, these cheesy thick ones are worth getting on every visit. Get an extra marinara, you'll need it. 9.6/10“
Customers` Favorites
“Love the subs would highly recommend them!“
Customers` Favorites
“Had for first time .My job ordered from them Thursday. I had the tune sub. Amazing.will be back asap“
Customers` Favorites
“I stopped by this past Tuesday, 3/5. The food was delicious and flavorful. I had the Italian sub and it was packed with fresh ingredients; not just bread. I was impressed with the two men working behind the counter. They were attentive, pleasant, were focused on their work, and checked up on me to see if everything was ok. It was more of a fine dining experience. The only thing missing were the white table linens.“
Customers` Favorites
“Very friendly and knowledgeable crew, they have a lot of patience and a good sense of humor.
Parking: Parking lot is free just a little small, not alot of room for maneuvering
Wheelchair accessibility: A wheelchair can get up on the walkway but there may be difficulty at the door it's not automatic“
Customers` Favorites
“Great food, great customer service! ⭐⭐⭐⭐⭐“
Customers` Favorites
“I love the food here. It’s literally the taste I crave all the time while I’m pregnant. The waffle fries and Roman burger are my favorite. I dip my sandwich in the cheese and it’s just amazinggg. It’s kinda costly and I always debate whether I want this or Charley’s but they win most of the time!“
Customers` Favorites
“This was my first visit. Upon entering, the young lady ignored me for a few minutes. She never greeted me and it seemed like she didn’t want to be there. I placed my order and it took 20 minutes to complete two sandwiches. When I arrived, there was only one other person waiting on there order. When checking out, the gentleman was very pleasant. When she finished my hot sandwich, she was rude. Asked if I wanted a bag. When I said no, have a nice day, she didn’t reply. Other than that, my sandwiches were fresh and very tasty.“
Customers` Favorites
“I'm new to the area and wanted pizza. But after reading all the bad reviews on most of the places here, I opted not to. I found Mr. Hero by accident. I'm glad I stopped. Their food is delicious. The man at the counter was very nice and polite. He was right when he said I would like it. Definitely will be back. ?“
Customers` Favorites
“Love Firehouse Subs!!!! Their subs and salads are the best!!!“
Customers` Favorites
“Deb Taylor - I always love it when ppl like you start right off with "foreigners who barely know how to speak English", and your post is FULL of spelling and grammatical errors. Pot, meet kettle.“
Customers` Favorites
“Food is good. Service and atmosphere is great. Everyone in the staff are very welcoming. They all worked really well to provide a really good dining experience. Tables and facilities are clean. Feels more like a *mom & pop* shop rather than a chain restaurant. Much better than other Penn Stations around the Cleveland area.“
“I order out a lot, and they always get my order right!“
Customers` Favorites
“I ordered from Mr. Hero for the 1st time tonight. I when I got home I realized I didn’t have a second fry with my other meal. I gave them a call and they were very kind about giving me an extra fry. I soon realized that the fry was actually with the kids meal and that I had picked up an extra fries without needing them. Needless to say I feel dumb.The food was very good! I will definitely be ordering again“
Customers` Favorites
“Nice food come enjoy specially Roman burger so delicious and yummy“
Customers` Favorites
“Soooo good. Will definitely go back 🎄“
Customers` Favorites
“I visit this location often
Today the cashier was very nice.
The sandwich maker?????
I was the only customer in the store.
My sandwich was full of lettuce and NOT the extra mayo I asked for🤨🤨😐
I will be checking my sandwich BEFORE I walk out from today forward
NOT feeling a terrible sandwich TODAY💯💯🥴😔“
Customers` Favorites
“There’s one gal that’s usually running the show here and she is amazing. My order is always perfect and it is so appreciated. Many places don’t care about quality anymore but I never worry about that when ordering from this subway. Thank you, I’ll be back <3“
Customers` Favorites
“I picked up a philly cheese steak with mushrooms, onions and mayo with small fries yesterday. I ordered the multi grain bread. The sandwich was good but I think I would like it on white better. Love the fresh cut fries with vinegar and ketchup. They were quick to serve and pleasant.“
Customers` Favorites
“So I ordered about 2 hours ago before coming back and my sandwich got made with the wrong topping. I'm not too mad about it because I love ordering from you guys and I also work at the Domino's in town so I understand things happen when you're busy. One thing that I wasn't happy with was watching a customer come in and pretty much flip out at the employees here for simply the way that they responded to her about her order. She simply couldn't understand things that can happen when businesses go through a lot of business in a short time span. The staff here is awesome and wonderful no matter what that lady says. There's a reason why I order from you guys almost every week.“
Customers` Favorites
“I placed an online order today and Subway didn't have the meatballs to complete my order. Instead of being lazy and cancelling my order, a young man called and advised me of the issue and gave me an option. EXCELLENT CUSTOMER SERVICE. When I got there, food was ready and packed. I've always liked this location. Everybody in there was on their job. Message to management: All workers that were in this Subway location at like 7:30 today (6/10/24) when I picked up my order deserve some type of accolade. Thank y'all for the GREAT customer service!“
Customers` Favorites
Customers` Favorites
“Itss tooo good i like it New management really doing good Appreciated ✌️✌️“
Customers` Favorites
“This place was soooooo good !! First timer and my daughter who is 5 was able to enjoy something off the menu 😁 highly recommend“
Customers` Favorites
“Best in the area fast always great clean restaurant“
Customers` Favorites
“Great Customer Service!!! Even offered to open Thanksgiving for a last second order!!!“
Customers` Favorites
Customers` Favorites
“Friendly staff, had lunch with a friend therefore we did dine in the restaurant inside environment was clean. Easy parking directly in front of the restaurant.My only complaint is the tv was on to view but had giant black dots on the screen which cause us to not to be able to view the show that was being displayed.“
Customers` Favorites
“I don’t know if this gentleman was the owner or the manager. But he walked right in the door. Took his coat off washed his hands. Got his gloves on and started to wait on the customers with the workers. Always great customer service at this location“
Customers` Favorites
Customers` Favorites
“It is 6:14 p.m. to the evening cook when someone pays for a gyro they are looking forward to the sauce. I paid for extra sauce. It looks like you rubbed the sauce on the bread like. Instead of pouring the sauce on top of the sandwich. Minus the sauce everything else was excellent. Don't be scared to squeeze that cucumber bottle.“
Customers` Favorites
“Been eye balling this place for about a year. Finally stopped in w my wife. Manager was polite and engaging. Atmosphere was nice. Place was clean. Staff were cool. Food was great and was delivered to our table in about minutes. If it had 6 stars, I would have checked the box.“
Customers` Favorites
“Love this place. I haven't eaten here in a long time, and the food was exactly how it use to be. Hot, amazing burgers and subs. Appetizers and snacks as well. A must visit for the best subs and sandwiches in Northeast Ohio. I'm so glad you are still open after all these years. You made my day!!“
Customers` Favorites
“Very good subs and very nice interior! The 50s theming inside is adorable.The employees are quick and very good listeners! Never waited longer than 10 minutes for a sub to be ready, even when busy.The menu is clear and easy to read and you have a variety of choices. And the subs themselves are delicious! Make sure to get a pickle spear.
Vegetarian options: Make-your-own sub available to create an entirely vegetarian/vegan sub. Salads too.“
“Service was very quick! I ordered online. Except, One of the handles broke on the VERY THIN CHEAP PAPER BAG, And, The Bag was torn. Who ever was responsible for All of THAT.... JUST LEFT IT THAT WAY AND SAT IT ON THE RACK FOR ORDER PICK UP!!??I had him Correct that, Of course. ?“
“Food is ALWAYS ALWAYS ALWAYS on point from the Mista EEE-Roooooh! Love their food, and the service itself is not bad, just will always have to wait like 30 min because their food really is good...just make sure you order ahead so you aren't sitting and waiting for your food for a half hour. Only reason it didn't get 5*. I think the food is worth the wait myself, but I wish they would streamline the process so the food could be at least slightly faster than ordering food from a legit sit down restaurant.“
Customers` Favorites
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“It's fast food everyone's had the food. Let's talk about service and cleanings! Young lady taking our order was kind and professional she smiled the hole time and she was cleaning when not taking orders, nice she was on it! And she said see you tomorrow you never hear that! A nice place to grab some grub and watch the TV while eating.. I recommend! I don't do that often“