“I have been coming to this location for years and have come across some really fabulous people with amazing people skills including Lindsay, Logesh and the latest addition Tani! She always has this big smile which certainly brightens up one’s day. Thank you for bringing sunshine to my mornings 🙏🏽!“
““Tim Hortons is a go-to spot for anyone looking for a mix of affordability, convenience, and comfort. The coffee is always fresh and consistent, whether it’s a classic Double Double, an Iced Capp on a hot day, or a specialty latte. The food menu offers a good range of options including breakfast sandwiches, wraps, bagels, soups, and of course, their signature donuts and Timbits. It’s perfect for both a quick grab-and-go or a casual sit-down meal.
The service is usually quick and friendly, even during peak hours, and staff members are helpful and polite. The drive-thru is efficient, and mobile ordering through the app makes things even smoother. Cleanliness is generally well-maintained, and seating areas are comfortable enough for short meetings, solo coffee time, or catching up with friends.
Whether you’re stopping by on your way to work, meeting someone, or just craving a snack, Tim Hortons offers a reliable and enjoyable experience every time. A true Canadian staple!”“
“I visited here on Saturday and got service from Harjashan . She was really very nice not only for me but for other customers too . She welcomes everyone with big smile and answer every questions in a very pleasant way. I really appreciate her hospitality. Excellent service . I will visit here again“
“I’ve been coming to this place (this Tim’s) for a while now and their customer service with everything is always 10/10 would recommend to anyone! A lot better then most Tim’s that I go!! And that’s saying a lot, there manager is always happy and ready to start a good Conversation with anyone and always asking how are you doing today! Great service :)“
“I came this morning and there was a line up in store. The store was very busy , and the girl on bagel station was asking customers if they had any food in their order. i told her my food order, and she made it so quickly and nicely. The way she respect our time was incredible . Really nice service. I asked that girl’s name, and she told me Ishita . I loved the customer service and the way she respect my time. For sure , i am visiting the tim everyday.“
“I’ve been coming to the Tim Hortons at 4040 Creditview Rd regularly, and I’m always impressed with the service. The staff here are consistently friendly, welcoming, and efficient. They do a great job with the drinks — well-made and served with a smile almost every time. It’s clear they care about keeping customers happy. Definitely one of the better Tim Hortons locations in the area!“
“I had a wonderful experience at Tim Hortons today, and a large part of that was thanks to the fantastic service provided by Karam.What truly made the visit stand out, though, was Karam's friendly and professional demeanor. She was incredibly helpful and patient as I decided on my order, and she went above and beyond to make sure I had everything I needed. Her positive attitude and cheerful disposition are a true asset to the Tim Hortons team.“
“Had a great experience at Tim Hortons! The staff were super friendly and efficient. Special shoutout to Manpreet and Gunish – they were both incredibly helpful and made sure everything was perfect with my order. It's always nice to see staff who care about customer service. Keep up the great work!“
“had a wonderful experience at this Tim Hortons. The service was fast, friendly, and very welcoming. Marco and his team went above and beyond to make sure everything was perfect. They were attentive, polite, and created a warm atmosphere that made my visit extra enjoyable. It’s always great to see a team working so well together. Thanks to Marco and the crew for making my day brighter—I’ll definitely be coming back!“
“I really appreciate the afternoon team. They were cheerful, quick, and made my visit so pleasant.The dedication and teamwork of the afternoon staff members were outstanding. Their hard work created an excellent dining experience.also, they brew .They always brew my tea fresh —it makes me feel like a valued regular customer.“
“A team member Nicole who works here is always very good with making the beverage to meet our expectations. She is careful with our instructions and it is also a pleasure to speak with her. She is a people person. She is the best team member in this Tim Horton's location. Deserves a promotion and a pay raise.“
“Tanya is truly extraordinary in the way she serves customers. She consistently greets everyone with a warm, happy smile that makes each visit enjoyable. Her positive attitude and friendly approach create a welcoming atmosphere, and it’s clear she genuinely cares about providing great service. Tanya’s cheerful presence makes a big difference and leaves a lasting impression on customers.“
“I visit this Tim Horton’s regularly, and I have to say it’s one of the best locations I’ve been to. The service is always quick and efficient, and the coffee is consistently perfect. What really makes this place stand out, though, is the exceptional customer service in the mornings especially with Usha“
“From the person who took my order and made my tea, to the person who made my bacon farmers breakfast wrap to the food and beverage, every one and everything was fantastic!
Always come to this location when I get my car serviced.
Thank you.“
“I've been coming to this Tim Hortons for years, and it consistently delivers great service and fresh coffee. The staff are always friendly and quick, even during the morning rush. It's become part of my daily routine, and I appreciate how clean and welcoming the space always is. Whether I'm grabbing a coffee to go or sitting down for a quick bite, this location never disappoints. Thanks to the whole team for keeping things running smoothly all these years!“
“I just want to give a big shoutout to the Tim Hortons on Airport Road near Bombay Bar and Grill. Out of all the Tim’s locations I’ve been to around the GTA, Mr. Pranay is honestly the best staff member I’ve come across. He’s always friendly, polite, and hardworking — you can really tell he cares about the customers. It’s rare to find someone like him these days. Great job, Pranay!“
“Love the quick service and great food at this particular Tim Hortons. The drive-thru is always quick and a perfect for my morning. I'm actually surprised how consistent they are with their drinks and food. The staff is exceptionally well trained. Kodus to the management team here for their standards. Any other Tim's just looks like a joke and have actually stopped going to another Tim hortons.“
“I am the permanent customer for this branch opposite to my workplace. The best thing about this branch is that all girls who worked @ tim are lovely,helpful,charming,amazing and dedicated towards their work. Cheers to you guys keep up the good work. 🫶“
“We visit this location regularly. Staff are extremely fast and friendly.They remember my order everytime I grab my morning coffee and breakfast.The service was good , prompt and my order was served with in minutes. Keep up the amazing work guys.“
“I recently visited Tim Hortons and had a great experience. The staff provided excellent service and were very polite and respectful. They greeted us warmly, took our order with a smile, and made sure everything was perfect. Their professional behavior and friendly attitude made our visit even more enjoyable. The place was clean and well-managed, creating a welcoming environment. Overall, I really appreciate their great customer service and positive behavior. I will definitely visit again.“
“Store # 101712
Very disappointed with your weekend supervisor AMAAN who is extremely RUDE, UNFRIENDLY & has a very LOUD MOUTH. Not a good role model to the staff.
She is very rude not only to the customers but to the staff as well and we can see that other staff members are working with so much stress and fear of being yelled at in front of customers. Not in English but in her own native language (rude). She is now in Canada and not India so grow up.
Classic example - she lets them work at the back while there is such a long line up and we, being regular or should I say daily customers have noticed that customer get so annoyed standing in line, so they leave.
Is this something that your head office should ignore???
Numerous complaints have been made to the store Managers but they are being ignored merely because they cannot find supervisors to hire.
As a result customers like us are stuck with someone who is good for nothing and it reflects so bad on Tim Hortons hiring process.
WAKE UP AND SMELL THE COFFEE.
You should hire more staff like Ms Jashwinder who’s hard work, her friendly and welcoming personality, patience and who deals with the staff like how a supervisor should. It’s sad how deserving staff who works so hard goes unnoticed.
That’s all I can say because I’m so frustrated.
I m hoping for the sake of all staff, this should be seriously taken into consideration and not IGNORED. Thank you“
“Me and my mom come here everyday from our walk. Everyone is always so friendly and our coffees are down perfectly. Although everyone is amazing, we really love Muskaan!!! Her smile makes our day and she is so friendly and so kindhearted. Thank you all ❤️“
“I really like this Tim Horton. The staff is really good specially shashi she is amazing and the food is always fresh here .
Vegetarian options: Need more veggies options
Dietary restrictions: Lots of options
Parking: Good
Kid-friendliness: This place is kid friendly
Wheelchair accessibility: This place has lots of space“
“I went out to Tim Hortons just yesterday late morning and I must say I absolutely love going to the Westdale Mall Tim Hortons location the people who work their are always so friendly and pleasant its nice to see and they usually always make the food so good too and fresh and I gave one of the ladies a compliment saying everyone is so nice here its nice to see and she absolutely loved my compliment and she gave me a chocolate timbit which happeneds to be my fave haha such a sweet lady overall I give this location a 5 star review
P.S. Totally forgot to get some pics haha but I absolutely love Tims Sausage Farmers Wrap with a Steeped Tea so delish“
“I really liked the service of Tim Horton's employee. Madhav was the one who Served me and he maintained hygiene. I realy enjoyed his customer service. He kept the place clean and Served me quick. I've been to the nearest Tim Hortons and had a bad experience.“
“Wonder place to go and get a bite t eat.
Tia was the one who took my order.she was super supportive,caring and respected everything I ask for. She got my order out very quickly 😁
I was extremely satisfied with the service zt this location
Thank you.“
“The staff are friendly. Had a few times where threy started to pour coffee, and then poured tea into the same cup, ended up with some weird hybrid.Got a dutchie today and it was filled with chocolate? Not the dutchie I grew up with. They dont make the donuts on site so no idea which location made them“
“I really enjoy this Tim Hortons. The staff are friendly and quick, and even during the morning rush they keep the line moving smoothly. My coffee is always fresh and hot, and the baked goods taste exactly how you’d expect — soft, warm, and consistent.
The café itself is clean and welcoming, a comfortable place to sit down for breakfast or catch up with a friend. The only drawback is that seating can sometimes be hard to find during peak hours. Still, that’s probably just a sign of how popular this location is.
Overall, it’s a reliable and enjoyable Tim Hortons that I’ll keep coming back to.“
“So… I made order online for 4 dozens donuts at 7 am, press option to pick it up in 15 min. When I came there they only start packing it. But then some guy came (worker of Tim H), in the mask behind the counter and start blaming me for how big my order is and early it’s in the morning. Not asking me to do it next time from the evening, not suggesting me, BLAMING ME…
This would be 1 star review (cause some “human” ruins my B-day mood from the start of the day), but the girl who made my order was really nice 😊“
“Usmaan and Shahzeb absolutely made our day! Their customer service was nothing short of amazing. We walked in looking for a few items they didn’t have in stock, but instead of letting us leave disappointed, they worked their magic and swapped them with alternatives that turned out to be even better than what we had in mind. Thanks to both of you for turning a regular visit into a wonderful experience. You guys rock!“
“Went here last week out of the blue for a pit stop to my next destination and was hoping to charge my phone while I waited for my next bus, and I was kind of disappointed that there weren't any outlets by the booth. There are two outlets available by the washroom doors so I was able to charge my for there to last me the rest of the day.
Other than that, I had a lovely experience at this Tim Horton's location, the workers were very friendly to me and quick with their service. They were kind in helping me get to the bathroom because I couldn't open the door.
I ordered a chicken wrap and it was made very nicely, it was neatly made and wrapped so the contents weren't falling out or too saucy. I also ordered the new iced pumpkin spice latte and it was delicious, perfect amount of sweetness.“
“I always have a pleasant experience at this Tim Hortons. Very courteous and professional people working there. My food is always served fresh, and my coffee is always made exactly as I ordered it. The drive-through is very organized and efficient. It's always a pleasure to visit this Timmies!“
“I visit this Tim Hortons regularly, and the employees here always go above and beyond. The service is quick, even during busy hours, and the staff are consistently polite and welcoming. Whether I’m grabbing a coffee on the go or sitting down for a bite, they make the experience pleasant every time. Big thanks to the team — keep up the great work!“
“I absolutely love coming to Tim Hortons! The coffee is always fresh and delicious, and their variety of donuts and baked goods never disappoints. The staff is friendly, welcoming, and efficient, making every visit a pleasant experience. I also appreciate how quick and easy the drive-thru service is, even during busy hours. Highly recommend stopping by for a coffee or snack anytime – Tim Hortons never lets me down!“
“After a long day at work, I stopped here for a chicken wrap and a latte. The team was still cheerful even late in the evening, which I appreciate — you can tell they care about what they do. One of the staff even made me laugh when she joked about how I always order something ‘extra saucy.’ Clean place, great service, fresh food even at night.”“
“I like to appreciate excellent service by Manjeet Kaur working at 44 Britannia road east.She greets me with smile and explains me about different bowls they have.She made sure that i got right order because I am Allergic to chicken.Thank you Manjeet and all the wonderful staff.“
“I usually pop in to grab a coffee in the morning. I love the cheerfulness of all the Filipinos working there. It's loud, fun, and feel cozy (which is pretty cool for a gas station coffee shop). Service is quick (as quick as you'd expect, given a never-ending drive-thru line)
Parking: You can park in the front or the back of the gas station.“
“I always have a great experience at this Tim Hortons, especially at the drive-thru. The staff are friendly, efficient, and get my order right every time. Even during busy hours, the line moves quickly, and I never have to wait long. Whether I’m grabbing a coffee, a donut, or a snack on the go, it’s always a smooth and convenient experience.“
“Absolutely love this Tim Hortons location! The service is always fast and friendly, and the staff go above and beyond to make sure your order is right. The coffee is fresh, the donuts are always stocked, and everything is clean and inviting. I come here regularly and have never had a bad experience. Even during busy hours, the line moves quickly and efficiently. Highly recommend this spot for your morning coffee or a quick snack break definitely deserving of 5 stars!“
“This place is really worth visiting every day. The staff is very kind and cares about the customer's request. They have an employee I think her name is Iman who has a beautiful smile and does her best to make your order fast, clean and beautiful. I am grateful to you.“
“Its been 2 years coming to the this tim hortons near chai time and I everytime order everything bagel with hashbrown and it always taste yum but today it was not good in taste they didnot put full patty of hash brown. It was not worth spending money this time. Moreover staff is also changed. I am really disappointed.“
“I always receive fantastic service at Tim Hortons, especially on Sundays. The staff are exceptionally friendly, fast, and professional — even during the busy rush. They greet customers with a smile, get every order right, and keep the place clean and welcoming. Their teamwork and positive attitude make my Sunday visits a great way to start the day. Highly recommend this location for its amazing staff and great service!“
“I visit this location almost daily in the early morning.
Christine is always smiling and cheerful.
Meet is so efficient and has my order ready very quickly.
In fact, this location has the quickest and most efficient drive-thru service of any Tim Horton’s I’ve ever visited.“
“This is my first time at this location and I’m giving it a four star because of the service that I received. The layout of the baked goods, did not look that great and the herb and garlic pastry looked burnt… Interesting…. Maybe it was just the type of day that I came…. Maybe I just caught it on a bad day. But again the service was great. I only got a coffee.“
“A few months ago, I provided feedback addressing issues with customer service and order processing at the store. Today, I want to express my appreciation for the positive changes I've noticed.The overall experience has significantly improved; now, they ask whether you prefer something hot or cold, a shift from assuming preferences, which was not always accurate in the past. Additionally, the introduction of receipts and calling customers by number has streamlined the process. Thank you so much for making these improvements and enhancing the overall customer experience.“
“Fantastic friendly service from the chap who served me, and super fast order preparation. The apple fritter had just been made, so it was still warm, and delectable. Coffee great, as always. I would make this my go-to Tims, if I lived closer.“
“I didn't actually enter this business, just walked by as one does. But the thing is, that got me thinking more independently about why things are the way they are in our society. For example this Tim Hortons is situated on Hurontario Street, which may seem unremarkable to the average reader. But, more discernable individuals such as myself and you can tell that the word "Hurontario" is actually made up of two parts! Isn't that a bit of a shock to the system? Haha. So, the first part of the word is "Huron" which refers to the lake further away from Mississauga. The second part of the word is "Hurontario", which refers to the lake closer to Mississauga. Now, hold on to your seats, because we're not even at the crazy part yet. Apparently, this street connects both lakes! Imagine that, one street connecting two lakes, and then naming the street after the two lakes it connects! Such an act is unfathomable, not something that has ever been done before, and likely something that will never be done again. Now, I can't speak of the future with any reasonable level of certainty, for that is beyond the domain of humans, but a deep feeling within me tells me that this street is special, and thus so is the gas station and the Tim Hortons it contains as well.“
“Honestly, the coffee didn’t impress me. The beans could definitely be of better quality, and the milk should be heated between 60 to 70°C any hotter and it starts to burn, giving the drink a bitter aftertaste. Overall, my hot latte was underwhelming and the experience left much to be desired.“
“The staff was very nice and quick with the orders. We barely go to Timmies anymore as we often get bad service and the coffee isn't the same as before HOWEVER this store is excellent. We went just before 7am and the cashier (Izza I think her name is?) and the person who provide our coffee were amazing. The other staff were fast with the sandwiches too!“