“Been in Canada for 15+ years 🇨🇦 and this is hands down the BEST Tim Hortons I’ve ever had... ordered coffee, tea, and snacks etc, verything tasted amazing and super fresh ✨👌
Honestly, this place should be the flagship location, and the rest of Tims should charge 50% less...
Huge shoutout to all the staff and managers 🙌 Amazing job keeping the Tim’s brand strong. Keep it up! 💙“
“I visited here on Saturday and got service from Harjashan . She was really very nice not only for me but for other customers too . She welcomes everyone with big smile and answer every questions in a very pleasant way. I really appreciate her hospitality. Excellent service . I will visit here again“
““Tim Hortons is a go-to spot for anyone looking for a mix of affordability, convenience, and comfort. The coffee is always fresh and consistent, whether it’s a classic Double Double, an Iced Capp on a hot day, or a specialty latte. The food menu offers a good range of options including breakfast sandwiches, wraps, bagels, soups, and of course, their signature donuts and Timbits. It’s perfect for both a quick grab-and-go or a casual sit-down meal.
The service is usually quick and friendly, even during peak hours, and staff members are helpful and polite. The drive-thru is efficient, and mobile ordering through the app makes things even smoother. Cleanliness is generally well-maintained, and seating areas are comfortable enough for short meetings, solo coffee time, or catching up with friends.
Whether you’re stopping by on your way to work, meeting someone, or just craving a snack, Tim Hortons offers a reliable and enjoyable experience every time. A true Canadian staple!”“
“Today i visited to the Tim at 6363 Millcreek ate atmosphere there was very and the service provided is also very excellent.The food i ordered is fresh and the coffee is also very good and i got my food is very less time.The service is provided by Prabhjot Kaur.“
“I’ve been coming to this place (this Tim’s) for a while now and their customer service with everything is always 10/10 would recommend to anyone! A lot better then most Tim’s that I go!! And that’s saying a lot, there manager is always happy and ready to start a good Conversation with anyone and always asking how are you doing today! Great service :)“
“I love this Tim Hortons because the staff is very polite and professional. I am usually in hurry every morning and they respect my time and prepare my order pretty fast. And my steeped tea always tastes fresh. And Shagan is very nice and sweet person who takes my order most of the time.“
“Welcome to the Clay Hill mcdonald's! Whether you are a student in the area or a worker, please drive safe and try to be polite to people you meet!
Recently this location was renovated, sadly they do not have one charger port for phones. I think it's kind of silly and appreciate the staff but come on!!
I think it is quite peculiar in 2025 to sit down in a fast food restaurant and not be able to plug in and charge your device. However yum yum McDonald's!
Either way don't steal hamburgers and try not to grimace just because you can't find a place to charge your phone. Get it grimace?! 😛🤗😇
Either way, try to drive safe but honestly this location could use with some garbage cans in the parking lot like they had 2 years ago! Just saying...
Please be safe and enjoy this place is open till I think 11:00 most nights. It's nice to get some fries, an ice cream or a coffee & take a walk in the nearby park!
Thanks again to the hard-working staff. I will often be getting coffee in the Drive-Thru late at night. Please be kind to staff and others in the area. 🙇🏻😇“
“I work in this area, so I've been coming to this Tim Hortons for 2-3 years, and the service has always been excellent. The ladies are very kind and patient, especially considering how busy this place gets. They remember regular customers and our orders, which really makes a difference. They work hard, they care, and it shows every day.“
“Love the quick service and great food at this particular Tim Hortons. The drive-thru is always quick and a perfect for my morning. I'm actually surprised how consistent they are with their drinks and food. The staff is exceptionally well trained. Kodus to the management team here for their standards. Any other Tim's just looks like a joke and have actually stopped going to another Tim hortons.“
“I'm only leaving this review because I was helped by such an amazing employee named Mike! He is a tremendous worker and made sure my order was perfect. Best Tim's I've been to in a while and I WILL be coming back thanks to Mike!“
“I would like to share an outstanding review for Nathaniel at the Tim Hortons - Artesian Drive location.
From the moment you pull up to the drive-thru window, Nathaniel is always there with a genuine smile and a positive attitude. He consistently goes above and beyond in a way that truly stands out. In a world where customer service can sometimes feel rushed or impersonal, Nathaniel takes the time to make every interaction feel welcoming and appreciated.
He makes the best coffee — always prepared exactly right — and you can tell he takes pride in doing his job the way it should be done. It’s not just about handing out an order; he makes sure everything is correct, greets customers warmly, and creates an experience that keeps people coming back.
To be honest, my belief in Tim Hortons had faded. I had stopped visiting altogether because the service just wasn’t the same anymore. But because of Nathaniel, that has completely changed. He has single-handedly restored my trust in the brand, and now I will continue coming back specifically because of the service he provides.
Employees like Nathaniel are rare, and they deserve real recognition. I truly hope that Tim Hortons headquarters sees this and formally acknowledges the incredible work he is doing. He represents the company in the best possible way.
If there is an official way to recognize outstanding team members at the corporate level, I would love to know how to do so — because Nathaniel absolutely deserves it.
Please recognize this individual. He is making a genuine difference.“
“Had a great experience at Tim Hortons! The staff were super friendly and efficient. Special shoutout to Manpreet and Gunish – they were both incredibly helpful and made sure everything was perfect with my order. It's always nice to see staff who care about customer service. Keep up the great work!“
“Omar is amazing! And always offers exceptional level of customer service. Great to see Tim’s hiring great talent. Will be coming back. I have been here few times in the evening and always had Omar serve me. Great job and please doing what you’re doing! Keep up the positive attitude and service.“
“Had a great experience at Tim Hortons today. A staff member named Jasmeet prepared my coffee and wrap, and everything was fresh and well made. The service was polite and professional, and the overall atmosphere was welcoming. Definitely a nice place for a quick and comfortable break.“
“Here’s a polished, general review you can post:
I had a great experience at Tim Hortons recently! From the moment I walked in, the staff were welcoming, friendly, and efficient. My order was prepared quickly and exactly as requested, and everything tasted fresh and delicious. The coffee was perfectly brewed, and the food was warm and satisfying.
The restaurant itself was clean, well-organized, and had a comfortable atmosphere that made it easy to relax and enjoy my visit. It’s always nice to see a team that clearly cares about customer service and quality.
I’ll definitely be coming back again soon. Highly recommend this location to anyone looking for great coffee and a positive experience!“
“The food is really good, and it's wonderful that they let you customize it just the way you want. Every time I ask for something specific, they make sure to get it just right. The staff is also very helpful, especially with older folks like me.“
“I went out to Tim Hortons just yesterday late morning and I must say I absolutely love going to the Westdale Mall Tim Hortons location the people who work their are always so friendly and pleasant its nice to see and they usually always make the food so good too and fresh and I gave one of the ladies a compliment saying everyone is so nice here its nice to see and she absolutely loved my compliment and she gave me a chocolate timbit which happeneds to be my fave haha such a sweet lady overall I give this location a 5 star review
P.S. Totally forgot to get some pics haha but I absolutely love Tims Sausage Farmers Wrap with a Steeped Tea so delish“
“From the person who took my order and made my tea, to the person who made my bacon farmers breakfast wrap to the food and beverage, every one and everything was fantastic!
Always come to this location when I get my car serviced.
Thank you.“
“I really like this Tim Horton. The staff is really good specially shashi she is amazing and the food is always fresh here .
Vegetarian options: Need more veggies options
Dietary restrictions: Lots of options
Parking: Good
Kid-friendliness: This place is kid friendly
Wheelchair accessibility: This place has lots of space“
“We moved into this area just over a year ago and this has become our regular Tim Horton's spot, even though it is not the closest to our house. I can't say the food or coffee are super great, just that we have never been disappointed with the service or the refreshments.“
“I visited that store yesterday and there was a guy I think Jasmine over there and he works at drive thru everytime. I just wanna let you know he is amazing. He handles drive thru alone most of the time especially in evening. Instead of working alone his customer service is the best amongst all others. I know him from last 5-6 months and always come with my family. He never disappoints any of us.“
“I’ve been coming to the Tim Hortons at 4040 Creditview Rd regularly, and I’m always impressed with the service. The staff here are consistently friendly, welcoming, and efficient. They do a great job with the drinks — well-made and served with a smile almost every time. It’s clear they care about keeping customers happy. Definitely one of the better Tim Hortons locations in the area!“
“Best Tim’s I’ve been to in a long time. Drive thru service was incredible - so fast, in and out in like 30 seconds with full on breakfast, drinks & donuts. Order was made correct, donuts and coffee were so fresh. A refreshing experience as a lot of Tim’s don’t provide this type of service anymore.“
“Harsimran provides exceptional customer service and goes above and beyond in her role. I visit the store several times a day, and she consistently treats every customer with care, patience, and professionalism. Everything is handled smoothly and efficiently. She is a true asset to the team.“
“The staff are friendly. Had a few times where threy started to pour coffee, and then poured tea into the same cup, ended up with some weird hybrid.Got a dutchie today and it was filled with chocolate? Not the dutchie I grew up with. They dont make the donuts on site so no idea which location made them“
“Went here last week out of the blue for a pit stop to my next destination and was hoping to charge my phone while I waited for my next bus, and I was kind of disappointed that there weren't any outlets by the booth. There are two outlets available by the washroom doors so I was able to charge my for there to last me the rest of the day.
Other than that, I had a lovely experience at this Tim Horton's location, the workers were very friendly to me and quick with their service. They were kind in helping me get to the bathroom because I couldn't open the door.
I ordered a chicken wrap and it was made very nicely, it was neatly made and wrapped so the contents weren't falling out or too saucy. I also ordered the new iced pumpkin spice latte and it was delicious, perfect amount of sweetness.“
“I recently visited Tim Hortons and had a great experience. The staff provided excellent service and were very polite and respectful. They greeted us warmly, took our order with a smile, and made sure everything was perfect. Their professional behavior and friendly attitude made our visit even more enjoyable. The place was clean and well-managed, creating a welcoming environment. Overall, I really appreciate their great customer service and positive behavior. I will definitely visit again.“
“I've been coming to this Tim Hortons for years, and it consistently delivers great service and fresh coffee. The staff are always friendly and quick, even during the morning rush. It's become part of my daily routine, and I appreciate how clean and welcoming the space always is. Whether I'm grabbing a coffee to go or sitting down for a quick bite, this location never disappoints. Thanks to the whole team for keeping things running smoothly all these years!“
“I visit this Tim Horton’s regularly, and I have to say it’s one of the best locations I’ve been to. The service is always quick and efficient, and the coffee is consistently perfect. What really makes this place stand out, though, is the exceptional customer service in the mornings especially with Usha“
“I really liked the service of Tim Horton's employee. Madhav was the one who Served me and he maintained hygiene. I realy enjoyed his customer service. He kept the place clean and Served me quick. I've been to the nearest Tim Hortons and had a bad experience.“
“Your regular Tim Horton's with drive-through. Service is usually good and staff friendly. It is not easy to go to the drive-through. It is one of the location with Esso gass station so you can treat your car and yourself at the same time.“
“am very pleased with the service at Tim Hortons! The staff is always welcoming, friendly, and professional. I especially love the chicken bacon sandwich , it’s absolutely delicious and well prepared. Their cappuccino is also excellent, perfectly balanced and comforting.
It’s always a pleasure to go there. I highly recommend it!“
“Tanya is truly extraordinary in the way she serves customers. She consistently greets everyone with a warm, happy smile that makes each visit enjoyable. Her positive attitude and friendly approach create a welcoming atmosphere, and it’s clear she genuinely cares about providing great service. Tanya’s cheerful presence makes a big difference and leaves a lasting impression on customers.“
“Suman Malhi is one of the kindest employees I’ve met at Tim Hortons. She’s always polite, welcoming, and serves every customer with a smile. Her positive attitude and respectful behavior really make the experience so much better. People like her make a big difference — she truly deserves appreciation for her great service“
“I am a regular guest at this location. I had a wonderful experience. The staffs here are always fast and friendly. They ensured my order was prepared accurately even during rush hour. Thank you for keeping the atmosphere welcoming everytime.“
“After a long day at work, I stopped here for a chicken wrap and a latte. The team was still cheerful even late in the evening, which I appreciate — you can tell they care about what they do. One of the staff even made me laugh when she joked about how I always order something ‘extra saucy.’ Clean place, great service, fresh food even at night.”“
“I came in at around 8:30pm on a weeknight and the store was quite quiet. I wasn't sure what to order so the staff there walked me through the menu and asked me questions like how hungry I was and my spice tolerance after which, they recommended to me the spicy habanero loaded chicken wrap. They didn't even have chicken at the moment so they let me know that it would be 3 minutes before my sandwich would be ready. In the meantime, they refilled my water bottle without question. They were a very friendly bunch. The sandwich was fantastic. It was fresh, hot and flavorful with just the right amount of spice for me at the moment. Highly recommend this space. By the way, all this goodness was happening while the young man who took my order was being trained by the more experienced staff member. Impressive.“
“I have to edit my review below:
3 of the main curtains are missing for weeks now which is making it impossible to sit there!
customers are complaining, but no response!!
I had a great experience at this Tim Hortons! The cafe has a welcoming, family-friendly atmosphere, and the staff were incredibly warm and professional. I was served by Sumara, who was especially friendly and made my visit even more pleasant. The service was quick with minimal wait time, and everything looked clean and well-maintained. Definitely a spot I’d come back to!“
“This is a small Tim Hortons at the back of the Rabba convenience store at Lakeshore Rd E and Caven St. I usually stop here for a coffee and a snack when I'm in the area. Service is always friendly and quick.
A tip: if you want something more and don't want to wait (per the other reviews), the full Time Hortons restaurant is a couple of blocks away.“
“Me and my mom come here everyday from our walk. Everyone is always so friendly and our coffees are down perfectly. Although everyone is amazing, we really love Muskaan!!! Her smile makes our day and she is so friendly and so kindhearted. Thank you all ❤️“
“I just want to give a big shoutout to the Tim Hortons on Airport Road near Bombay Bar and Grill. Out of all the Tim’s locations I’ve been to around the GTA, Mr. Pranay is honestly the best staff member I’ve come across. He’s always friendly, polite, and hardworking — you can really tell he cares about the customers. It’s rare to find someone like him these days. Great job, Pranay!“
“Today I don’t know the name of the girl … but she was very helpful…i just wasted her time twice but still she deal with a smile…really opposites what we listen these days about tim hortans employees✌️✌️
My card was declined two times ..but you are awesome if you reading my comment“
“Stopped by here to get my friend a little birthday gift, there was a random alarm ringing when we walked in but the ladies who gave us service were great! When my new phone didn't work on the tap machine, they helped me troubleshoot the issue.“
“We came here several times. At times someone parks their big trucks 🚚 books parking for rest. This is good place 👌 has good outlets and parking sometimes full. We'll maintained including washroom. We will come again to give more stars“
“Fantastic friendly service from the chap who served me, and super fast order preparation. The apple fritter had just been made, so it was still warm, and delectable. Coffee great, as always. I would make this my go-to Tims, if I lived closer.“
“I usually pop in to grab a coffee in the morning. I love the cheerfulness of all the Filipinos working there. It's loud, fun, and feel cozy (which is pretty cool for a gas station coffee shop). Service is quick (as quick as you'd expect, given a never-ending drive-thru line)
Parking: You can park in the front or the back of the gas station.“
“I love this Tim Horton, their team is dedicated and hard working. For the past 9 month it’s been my, to go Tims. They are super fast in drive thru, I have never had a wrong order here so far, the coffee taste super fresh tasty. I feel that this Tim Horton has passionate workers who love to serve customers with their heart. Komal is a wonderful employee I recently came across, she serves with dedication. The whole team is amazing. Thank you for your great service.“
“The lady named Nav is a real sweetheart. She is very polite and serves customers to the standards. She is my favourite at this location. Tonight I went there in for 3 drinks just before 2 minutes of her closing. And she with a sweet smile of hers served me my drinks without being annoyed of last minute customers like the other employees does. I appreciate her for not letting me out empty handed like any other. The owner should be lucky to have such an employee working for them. 10 stars for the service. Thank you Nav. <3“
“Small and cozy little Tim’s! I often go there because it’s close to my work. The staff are always friendly and greet me with a smile. They never seem annoyed, even if I take a bit of time to decide, change my order, or ask for extra sugar or milk — unlike some other Tim Hortons locations. I really appreciate their patience and great service“
“The staff was very nice and quick with the orders. We barely go to Timmies anymore as we often get bad service and the coffee isn't the same as before HOWEVER this store is excellent. We went just before 7am and the cashier (Izza I think her name is?) and the person who provide our coffee were amazing. The other staff were fast with the sandwiches too!“