“Been in Canada for 15+ years 🇨🇦 and this is hands down the BEST Tim Hortons I’ve ever had... ordered coffee, tea, and snacks etc, verything tasted amazing and super fresh ✨👌
Honestly, this place should be the flagship location, and the rest of Tims should charge 50% less...
Huge shoutout to all the staff and managers 🙌 Amazing job keeping the Tim’s brand strong. Keep it up! 💙“
“I visited here on Saturday and got service from Harjashan . She was really very nice not only for me but for other customers too . She welcomes everyone with big smile and answer every questions in a very pleasant way. I really appreciate her hospitality. Excellent service . I will visit here again“
““Tim Hortons is a go-to spot for anyone looking for a mix of affordability, convenience, and comfort. The coffee is always fresh and consistent, whether it’s a classic Double Double, an Iced Capp on a hot day, or a specialty latte. The food menu offers a good range of options including breakfast sandwiches, wraps, bagels, soups, and of course, their signature donuts and Timbits. It’s perfect for both a quick grab-and-go or a casual sit-down meal.
The service is usually quick and friendly, even during peak hours, and staff members are helpful and polite. The drive-thru is efficient, and mobile ordering through the app makes things even smoother. Cleanliness is generally well-maintained, and seating areas are comfortable enough for short meetings, solo coffee time, or catching up with friends.
Whether you’re stopping by on your way to work, meeting someone, or just craving a snack, Tim Hortons offers a reliable and enjoyable experience every time. A true Canadian staple!”“
“Here's a slightly rephrased version with just a small change, perfect for posting on another platform:
I frequently stop by this Tim Hortons, and I'm always impressed with their outstanding customer service. The team is super friendly, helpful, and never hesitates to go above and beyond. My tea and donut are consistently fresh and served nice and hot — that's exactly why I keep coming back!“
“I’ve been coming to this place (this Tim’s) for a while now and their customer service with everything is always 10/10 would recommend to anyone! A lot better then most Tim’s that I go!! And that’s saying a lot, there manager is always happy and ready to start a good Conversation with anyone and always asking how are you doing today! Great service :)“
“Welcome to the Clay Hill mcdonald's! Whether you are a student in the area or a worker, please drive safe and try to be polite to people you meet!
Recently this location was renovated, sadly they do not have one charger port for phones. I think it's kind of silly and appreciate the staff but come on!!
I think it is quite peculiar in 2025 to sit down in a fast food restaurant and not be able to plug in and charge your device. However yum yum McDonald's!
Either way don't steal hamburgers and try not to grimace just because you can't find a place to charge your phone. Get it grimace?! 😛🤗😇
Either way, try to drive safe but honestly this location could use with some garbage cans in the parking lot like they had 2 years ago! Just saying...
Please be safe and enjoy this place is open till I think 11:00 most nights. It's nice to get some fries, an ice cream or a coffee & take a walk in the nearby park!
Thanks again to the hard-working staff. I will often be getting coffee in the Drive-Thru late at night. Please be kind to staff and others in the area. 🙇🏻😇“
“I had a wonderful experience at Tim Hortons today, and a large part of that was thanks to the fantastic service provided by Karam.What truly made the visit stand out, though, was Karam's friendly and professional demeanor. She was incredibly helpful and patient as I decided on my order, and she went above and beyond to make sure I had everything I needed. Her positive attitude and cheerful disposition are a true asset to the Tim Hortons team.“
“Love the quick service and great food at this particular Tim Hortons. The drive-thru is always quick and a perfect for my morning. I'm actually surprised how consistent they are with their drinks and food. The staff is exceptionally well trained. Kodus to the management team here for their standards. Any other Tim's just looks like a joke and have actually stopped going to another Tim hortons.“
“Tim Hortons is a reliable spot for coffee and quick food when you’re on the go. Service is generally fast, orders are consistent, and the menu offers familiar options. It can get busy at peak times, but overall it’s a dependable stop for a routine caffeine fix.“
“The best Tim Hortons STAFF ever!
They go the extra mile, they are quick and efficient. Always welcoming.
Big thanks to Harmanpreet & Harmanpreet for saving the day when the machine wasn’t working. 🤍🎉
Hala is always welcoming and super friendly!“
“Had a great experience at Tim Hortons! The staff were super friendly and efficient. Special shoutout to Manpreet and Gunish – they were both incredibly helpful and made sure everything was perfect with my order. It's always nice to see staff who care about customer service. Keep up the great work!“
“Omar is amazing! And always offers exceptional level of customer service. Great to see Tim’s hiring great talent. Will be coming back. I have been here few times in the evening and always had Omar serve me. Great job and please doing what you’re doing! Keep up the positive attitude and service.“
“had a wonderful experience at this Tim Hortons. The service was fast, friendly, and very welcoming. Marco and his team went above and beyond to make sure everything was perfect. They were attentive, polite, and created a warm atmosphere that made my visit extra enjoyable. It’s always great to see a team working so well together. Thanks to Marco and the crew for making my day brighter—I’ll definitely be coming back!“
“The food is really good, and it's wonderful that they let you customize it just the way you want. Every time I ask for something specific, they make sure to get it just right. The staff is also very helpful, especially with older folks like me.“
“I went out to Tim Hortons just yesterday late morning and I must say I absolutely love going to the Westdale Mall Tim Hortons location the people who work their are always so friendly and pleasant its nice to see and they usually always make the food so good too and fresh and I gave one of the ladies a compliment saying everyone is so nice here its nice to see and she absolutely loved my compliment and she gave me a chocolate timbit which happeneds to be my fave haha such a sweet lady overall I give this location a 5 star review
P.S. Totally forgot to get some pics haha but I absolutely love Tims Sausage Farmers Wrap with a Steeped Tea so delish“
“From the person who took my order and made my tea, to the person who made my bacon farmers breakfast wrap to the food and beverage, every one and everything was fantastic!
Always come to this location when I get my car serviced.
Thank you.“
“I really like this Tim Horton. The staff is really good specially shashi she is amazing and the food is always fresh here .
Vegetarian options: Need more veggies options
Dietary restrictions: Lots of options
Parking: Good
Kid-friendliness: This place is kid friendly
Wheelchair accessibility: This place has lots of space“
“We moved into this area just over a year ago and this has become our regular Tim Horton's spot, even though it is not the closest to our house. I can't say the food or coffee are super great, just that we have never been disappointed with the service or the refreshments.“
“I’ve been coming to the Tim Hortons at 4040 Creditview Rd regularly, and I’m always impressed with the service. The staff here are consistently friendly, welcoming, and efficient. They do a great job with the drinks — well-made and served with a smile almost every time. It’s clear they care about keeping customers happy. Definitely one of the better Tim Hortons locations in the area!“
“I had a wonderful experience at Tim Hortons thanks to Priya! She was very friendly, welcoming, and quick with service. She made sure my order was perfect and her polite attitude really stood out. It’s always nice to be greeted with a smile—thank you, Priya, for making my visit enjoyable“
“This Tim Hortons is at 910 Lakeshore road east port credit ont. Just east of Cawthra road on the south side. The staff here is pleasant. The service and the food quality is good. The overall cleanliness of the restaurant is good. We have visited this location more than twice this month of December 2025. Getting into this location is a little tricky at times as it is just past the the traffic intersection to the east of it. If you do give your self plenty of time to safely access this location. You will be pleased with the greeting's of the very friendly staff and the great food. We have always gone into this restaurant to be served and we have been here many, many times before. We have never tried the drive through? When leaving this Tim Hortons, and you happen to be heading West Bound on the Lakeshore. You will defiantly find this easier although a little time consuming, You could Turn Right out of this Tim's lot. Making a quick Right Turn at the Traffic Lights and go down this road to the First West Bound street you come to. Turn Right again then go to the West End of this street. You will Turn Right again and go to the top of this Street Exiting back onto the Lakeshore Road West Bound. This Tim's locations gives you choices of entering and exiting safely. You might think, what? Safety on the Lakeshore Road, being it's always busy in both directions. People won't stop! These directions here will save you time and you'll be safer doing it this way. I have done this for a few years now with no regrets. It's all Right's.“
“Best Tim’s I’ve been to in a long time. Drive thru service was incredible - so fast, in and out in like 30 seconds with full on breakfast, drinks & donuts. Order was made correct, donuts and coffee were so fresh. A refreshing experience as a lot of Tim’s don’t provide this type of service anymore.“
“Went here last week out of the blue for a pit stop to my next destination and was hoping to charge my phone while I waited for my next bus, and I was kind of disappointed that there weren't any outlets by the booth. There are two outlets available by the washroom doors so I was able to charge my for there to last me the rest of the day.
Other than that, I had a lovely experience at this Tim Horton's location, the workers were very friendly to me and quick with their service. They were kind in helping me get to the bathroom because I couldn't open the door.
I ordered a chicken wrap and it was made very nicely, it was neatly made and wrapped so the contents weren't falling out or too saucy. I also ordered the new iced pumpkin spice latte and it was delicious, perfect amount of sweetness.“
“The staff are friendly. Had a few times where threy started to pour coffee, and then poured tea into the same cup, ended up with some weird hybrid.Got a dutchie today and it was filled with chocolate? Not the dutchie I grew up with. They dont make the donuts on site so no idea which location made them“
“I recently visited Tim Hortons and had a great experience. The staff provided excellent service and were very polite and respectful. They greeted us warmly, took our order with a smile, and made sure everything was perfect. Their professional behavior and friendly attitude made our visit even more enjoyable. The place was clean and well-managed, creating a welcoming environment. Overall, I really appreciate their great customer service and positive behavior. I will definitely visit again.“
“I've been coming to this Tim Hortons for years, and it consistently delivers great service and fresh coffee. The staff are always friendly and quick, even during the morning rush. It's become part of my daily routine, and I appreciate how clean and welcoming the space always is. Whether I'm grabbing a coffee to go or sitting down for a quick bite, this location never disappoints. Thanks to the whole team for keeping things running smoothly all these years!“
“I visit this Tim Horton’s regularly, and I have to say it’s one of the best locations I’ve been to. The service is always quick and efficient, and the coffee is consistently perfect. What really makes this place stand out, though, is the exceptional customer service in the mornings especially with Usha“
“I really liked the service of Tim Horton's employee. Madhav was the one who Served me and he maintained hygiene. I realy enjoyed his customer service. He kept the place clean and Served me quick. I've been to the nearest Tim Hortons and had a bad experience.“
“Store # 101712
Very disappointed with your weekend supervisor AMAAN who is extremely RUDE, UNFRIENDLY & has a very LOUD MOUTH. Not a good role model to the staff.
She is very rude not only to the customers but to the staff as well and we can see that other staff members are working with so much stress and fear of being yelled at in front of customers. Not in English but in her own native language (rude). She is now in Canada and not India so grow up.
Classic example - she lets them work at the back while there is such a long line up and we, being regular or should I say daily customers have noticed that customer get so annoyed standing in line, so they leave.
Is this something that your head office should ignore???
Numerous complaints have been made to the store Managers but they are being ignored merely because they cannot find supervisors to hire.
As a result customers like us are stuck with someone who is good for nothing and it reflects so bad on Tim Hortons hiring process.
WAKE UP AND SMELL THE COFFEE.
You should hire more staff like Ms Jashwinder who’s hard work, her friendly and welcoming personality, patience and who deals with the staff like how a supervisor should. It’s sad how deserving staff who works so hard goes unnoticed.
That’s all I can say because I’m so frustrated.
I m hoping for the sake of all staff, this should be seriously taken into consideration and not IGNORED. Thank you“
“Your regular Tim Horton's with drive-through. Service is usually good and staff friendly. It is not easy to go to the drive-through. It is one of the location with Esso gass station so you can treat your car and yourself at the same time.“
“Tanya is truly extraordinary in the way she serves customers. She consistently greets everyone with a warm, happy smile that makes each visit enjoyable. Her positive attitude and friendly approach create a welcoming atmosphere, and it’s clear she genuinely cares about providing great service. Tanya’s cheerful presence makes a big difference and leaves a lasting impression on customers.“
“I like to appreciate excellent service by Manjeet Kaur working at 44 Britannia road east.She greets me with smile and explains me about different bowls they have.She made sure that i got right order because I am Allergic to chicken.Thank you Manjeet and all the wonderful staff.“
“I am a regular guest at this location. I had a wonderful experience. The staffs here are always fast and friendly. They ensured my order was prepared accurately even during rush hour. Thank you for keeping the atmosphere welcoming everytime.“
“This Tim Hortons location is currently undergoing renovations, but they’re still doing a great job serving customers. Even with the construction, the drive-thru and take-out service remain open, which is super convenient. The staff is friendly and efficient, and orders come out just as quick as usual. It’s nice to see they’re improving the place without disrupting customer service too much.“
“After a long day at work, I stopped here for a chicken wrap and a latte. The team was still cheerful even late in the evening, which I appreciate — you can tell they care about what they do. One of the staff even made me laugh when she joked about how I always order something ‘extra saucy.’ Clean place, great service, fresh food even at night.”“
“Suman Malhi is one of the kindest employees I’ve met at Tim Hortons. She’s always polite, welcoming, and serves every customer with a smile. Her positive attitude and respectful behavior really make the experience so much better. People like her make a big difference — she truly deserves appreciation for her great service“
“I came in at around 8:30pm on a weeknight and the store was quite quiet. I wasn't sure what to order so the staff there walked me through the menu and asked me questions like how hungry I was and my spice tolerance after which, they recommended to me the spicy habanero loaded chicken wrap. They didn't even have chicken at the moment so they let me know that it would be 3 minutes before my sandwich would be ready. In the meantime, they refilled my water bottle without question. They were a very friendly bunch. The sandwich was fantastic. It was fresh, hot and flavorful with just the right amount of spice for me at the moment. Highly recommend this space. By the way, all this goodness was happening while the young man who took my order was being trained by the more experienced staff member. Impressive.“
“Me and my mom come here everyday from our walk. Everyone is always so friendly and our coffees are down perfectly. Although everyone is amazing, we really love Muskaan!!! Her smile makes our day and she is so friendly and so kindhearted. Thank you all ❤️“
“This is a small Tim Hortons at the back of the Rabba convenience store at Lakeshore Rd E and Caven St. I usually stop here for a coffee and a snack when I'm in the area. Service is always friendly and quick.
A tip: if you want something more and don't want to wait (per the other reviews), the full Time Hortons restaurant is a couple of blocks away.“
“I just want to give a big shoutout to the Tim Hortons on Airport Road near Bombay Bar and Grill. Out of all the Tim’s locations I’ve been to around the GTA, Mr. Pranay is honestly the best staff member I’ve come across. He’s always friendly, polite, and hardworking — you can really tell he cares about the customers. It’s rare to find someone like him these days. Great job, Pranay!“
“Its been 2 years coming to the this tim hortons near chai time and I everytime order everything bagel with hashbrown and it always taste yum but today it was not good in taste they didnot put full patty of hash brown. It was not worth spending money this time. Moreover staff is also changed. I am really disappointed.“
“Today I don’t know the name of the girl … but she was very helpful…i just wasted her time twice but still she deal with a smile…really opposites what we listen these days about tim hortans employees✌️✌️
My card was declined two times ..but you are awesome if you reading my comment“
“I have to edit my review below:
3 of the main curtains are missing for weeks now which is making it impossible to sit there!
customers are complaining, but no response!!
I had a great experience at this Tim Hortons! The cafe has a welcoming, family-friendly atmosphere, and the staff were incredibly warm and professional. I was served by Sumara, who was especially friendly and made my visit even more pleasant. The service was quick with minimal wait time, and everything looked clean and well-maintained. Definitely a spot I’d come back to!“
“Stopped by here to get my friend a little birthday gift, there was a random alarm ringing when we walked in but the ladies who gave us service were great! When my new phone didn't work on the tap machine, they helped me troubleshoot the issue.“
“I have been to numerous Tim Hortons and this is The best Tims location i have been so far! The place was so clean and beautiful inside! The atmosphere felt so relaxing, warm and the staff were just amazing!!! I don’t usually do reviews as i am always so busy, but this team deserves to be recognized!!!“
“Fantastic friendly service from the chap who served me, and super fast order preparation. The apple fritter had just been made, so it was still warm, and delectable. Coffee great, as always. I would make this my go-to Tims, if I lived closer.“
“I usually pop in to grab a coffee in the morning. I love the cheerfulness of all the Filipinos working there. It's loud, fun, and feel cozy (which is pretty cool for a gas station coffee shop). Service is quick (as quick as you'd expect, given a never-ending drive-thru line)
Parking: You can park in the front or the back of the gas station.“
“I love this Tim Horton, their team is dedicated and hard working. For the past 9 month it’s been my, to go Tims. They are super fast in drive thru, I have never had a wrong order here so far, the coffee taste super fresh tasty. I feel that this Tim Horton has passionate workers who love to serve customers with their heart. Komal is a wonderful employee I recently came across, she serves with dedication. The whole team is amazing. Thank you for your great service.“
“The lady named Nav is a real sweetheart. She is very polite and serves customers to the standards. She is my favourite at this location. Tonight I went there in for 3 drinks just before 2 minutes of her closing. And she with a sweet smile of hers served me my drinks without being annoyed of last minute customers like the other employees does. I appreciate her for not letting me out empty handed like any other. The owner should be lucky to have such an employee working for them. 10 stars for the service. Thank you Nav. <3“
“The staff was very nice and quick with the orders. We barely go to Timmies anymore as we often get bad service and the coffee isn't the same as before HOWEVER this store is excellent. We went just before 7am and the cashier (Izza I think her name is?) and the person who provide our coffee were amazing. The other staff were fast with the sandwiches too!“