Customers` Favorites
Customers` Favorites
“Came in with some friends. They had patience of waiting for the long line but I did not. I just grabbed the pint of honey lavender flavor ice cream in their fridge then went straight to the cashier so I didnt have to wait in line. The ice cream was delicious and one of my favorite flavors, then 2nd would be blue cheese n pear flavor. The atmosphere was clean and the place smells like amazing vanilla scent because of the waffle cones they make there. One of my favorite ice cream places ❤️“
Customers` Favorites
“Unique ice cream flavors. We were offered the chance to taste all of them. Settled on a malted cookie dough. Pretty tasty. Long line moved fast. Great system. Cool atmosphere. Very friendly associates. Described flavors in detail and asked about our vacation. Would go back.“
Customers` Favorites
“Excellent vegan ice cream! Excellent service! The coffee Oreo was a dream! I can't wait to try more flavors!“
Customers` Favorites
“Such a good spot! I was really craving some shave ice and I found this spot on my maps and just had to try. A little heads up, you do have to order online which honestly at first I thought was inconvenient but it just made it so much easier. I got the piña colada shave ice with fresh strawberries on top and it was the best shave ice I’ve ever had. It had such a good natural taste to it, unlike most of the shave ice that I’ve had previously. I love that it all tasted so natural and didn’t have all of the insane colorings and fake flavors to it. 10/10, perfect for a hot summer day! Will definitely be returning.“
Customers` Favorites
“Vancouver place need some more improvement in serving people faster as an example would be Lake Oswego location. Their place serves people much faster and crowd is much bigger.
Other than that we love this Ice cream place.
Thanks to the owner, the flavors are amazing!“
Customers` Favorites
“I came here on September 16th around 6:30pm. As I walked in, there was a line of about 6 to 7 people. I was happy to see that they were busy, especially since it was Friday night. However, a white male in front of me got frustrated at one of the associates because they didn't have cherry vanilla ice cream. He was mentioning that he waited in a line only to find out that they don't have cherry vanilla icecream. He said to the associate, "Let's talk about what just happened here." It made me feel really bad for the associate. The other associate overheard and stepped in. Told the customer that they didn't have the flavor of icecream and that there was a line. The associate told this customer to chill out, and it was a reasonable request from my perspective. After the customer was told to chill out he mentioned, "I know the owner....". It unfortunately was a situation where the customer felt very entitled to get what he wanted and an excuse to be rude to the associates. I think the associates handled this extremely well. I'm glad they stood up for themselves. That is not treatment they deserve.“
Customers` Favorites
“Some of the best ice cream I’ve ever had! It’s amazing that this place isn’t busy with how good it is. Definitely at least as good as Tillamook Creamery Ice Cream and Salt and Straw in my opinion, if not better.
Note that there’s basically no indoor seating.“
Customers` Favorites
“Love your vision for improving downtown ❤️“
Customers` Favorites
“Really great ice-cream! Lots of yummy flavors and options“
Customers` Favorites
“Best soft serve ice cream I've ever had and now I'm finding out that it's dairy free? Mind blown! I had to stay in the car with our pup so hubby brought it out. The waffle cone was also the best. So fresh and delicious. I normally don't care for waffle cones but I ate the whole darn thing. We want to come back to do their dinner on Saturday night.“
Customers` Favorites
“Great ice cream. Awesome vibe. Go try it!“
Customers` Favorites
“I’m in Portland with friends and the menu has a wide variety, and good prices! Great customer service as well, would stop by if you’re in the area!“
Customers` Favorites
“Cookies are always great, but have experienced a few times that employees in the shop don’t seem to appreciate visitors and would rather fulfill online orders rather than provide good customer service
Kid-friendliness: Best cookies“
Customers` Favorites
“Some unique drinks here. The mangonada is excellent“
Customers` Favorites
“The food here tastes great, but very sugary, and sometimes it takes a while to eat but it tastes very good. The menu screen is a little tiny and it would be nice if it was a little bigger so it would be easier to see, but the rest of the store is great and it is very helpful to see the different types of cookies physically in front of me. Sometimes workers do not ask for phone numbers, or receipts though.“
Customers` Favorites
“Great product quality and service
Vegetarian options: Lots of options
Parking: Visible signage
Kid-friendliness: Very kid friendly
Wheelchair accessibility: Easy to get to“
Customers` Favorites
“Really lovely staff and the chocolate is really good.“
Customers` Favorites
“They have the BEST non-dairy ice cream, ever!! I had their chocolate hazelnut with their peanut butter drizzle that hardens. Omg, it is sooooo DELICIOUS!“
Customers` Favorites
“Lovely shop with great concept. Happy 😁“
Customers` Favorites
“eating the benson boone moonbeam ice cream cookie made my whole entire week! i just wanted to backflip and take off my blue jeans the MOMENT i bit into that mystical magical cookie! pls crumbl bring this cookie back many many times over so i can keep backflipping 🙏🙏❤️❤️🎉🎉🎉“
Customers` Favorites
“This place has very kind staff, and Ive never had a bad encounter. It's very clean and a fun environment. The toppings are filled to the brim and very tasty. As well as its very well priced. This has got to be the best fro-yo place in town! I keep going back to this place.“
Customers` Favorites
“Nice breakfast full range to suit all. Good quantity well presented 👍“
Customers` Favorites
“Delicious fro-yo, fantastic flavors, great selection of toppings, super friendly staff and owners. The fro-yo cakes are to die for! We love it!!“
Customers` Favorites
“I will continue to drive to this location, as every time I’ve gone I’ve had perfect cookies and friendly service. A new location opened up closer to me, and I laughed out loud seeing how terrible a photo of a cookie was in a review from that location! I told my partner and he said that apparently it’s a thing online for people to make videos about how “bad” their crumbl cookies are and how much they don’t look like the photo—which I have to say has simply never happened at Lake Oswego. Every time, every cookie, it’s consistent: looks like the photo, tastes good, and employees are efficient but not in the rude way. I try to hold off on doing reviews on chains like this, as rating is so contingent on high-turnover hourly staff and what management is in place at the time, so reviews can be so skewed. But when it’s so definitive of a positive/negative experience, it’s obvious that it’s the leadership behind the experience/product quality being provided by the hourly workers, meaning it’s likely to stay the same for an extended time. I hope things continue to stay positive at LO location because I appreciate the reliable good quality :D
Vegetarian options: Almost all cookies are vegetarian
Parking: Close to 2 disabled parking spots, one Van Access; spots are in the corner so unfortunately often witnessed as occupied by vehicles without placards for ~5 minute stops such as picking up online orders“
Customers` Favorites
“This review is for the amazing service that I received from Myah during my recent visit. Myah was so friendly and accommodating. She let me sample a couple options before I selected the flavor that I liked best. Myah went above and beyond to offer an excellent customer experience and I really appreciated her kindness! Thanks again Myah! I will be back.“
“Super clean Friendly awesome service Kids love the monsters cups“
Customers` Favorites
“so lovely! delicious mocha latte and macha brownie. shared a salmon and locks bagel with cream cheese too! lovely staff!“
Customers` Favorites
“Friendly staff.. great food and service“
Customers` Favorites
“I love how quick they are for curbside pickup! I ordered at 8am and was there picking up by 8:20! I have not tried this week's flavors yet- they look amazing But sharing is a definite in my house so I'll have to wait to try them!!“
Customers` Favorites
“It's quite a strange surprise to find a soft-serve counter hidden in the back of a streetwear/shoe store, that's not the most well-visited place in Washington Square Mall. However, word of mouth has spread around a bit regarding this shop and my partner and I decided to try looking for it since we were craving ice cream while at the mall yesterday. We found it and there was someone working there. They have a pretty solid menu offering delicious mixtures of ice cream and other ingredients like cookies and fruity pebbles, or you could also get a milkshake. The ingredients are high quality, taste good, and are not overpriced for what you get. The only weird thing to me was that they don't have water for customers despite having some sort of dessert, so then you'd have to go across to Jamba to get some. The store itself is clean and nice though there's not many places to sit.“
“Jon L was a pleasurable employee to get served by. He greeted me with kindness and made a connection with me which is uncommon for a fast food chain. Overall this experience was one of my favorite I have ever had in this industry and will make sure to recommend this location and Jon to friends and family.“
“Please, oh please let us tip the staff at POS with our debit/credit cards! TY!“
Customers` Favorites
“The workers there was very nice, she also did great at rolling the ice cream. i never had rolled ice cream before until found here and i’m so happy i got to go there with my friend and try it for the first time. I got the pretty pink flavor and my friend got the new york style!“
Customers` Favorites
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“I have no beef with the food quality, but employees turning their open sign off hours before they actually close is a red flag.If I was the owner, I would be very concerned why?“