McDonald's in Dallas

“I ordered on one of the kiosks on the way to the restaurant. There was virtually no wait when I arrived. Somehow along the way I ordered incorrectly I guess and was given two drinks. That was fine, and I was just going to purchase the fries so I stepped over to do that and the manager said the error wasn’t mine, it was theirs. He didn’t charge me for the fries. I don’t think they made any error, but they went above and beyond to have a happy customer.“

“Israel was absolutely amazing. He went above and beyond to ensure my order was right, he’s helping tables offering refills and just a friendly energy. It was sad to see none of the other employees offering to help out or even talking to the other guests. I will def be back just for him!“

“This McDonald’s is hands down the best fast food establishment I’ve ever experienced. The staff is efficient, friendly, and consistently go above and beyond. The food is always fresh, the restaurant is spotless, and the service is unbelievably fast — even during the busiest times.

It’s clear the management here runs a tight ship. Whoever is in charge deserves a raise tenfold. I’ve never been so impressed by a McDonald’s (or any fast food place, for that matter) in my life. They set the gold standard for what every McDonald’s should strive to be. We've even started coming here and dining inside, its really that great!

If I could give more than five stars, I would.“

“We come here every time we go to the airport, which is usually around 3am. The food is always hot, fresh, and good.
The drive-thru is a little slow during the overnight shift, but i don't mind waiting, knowing that I'll be getting a hot and fresh meal.“

“They took my mobile order at 6:15. Got up there it was closed, took my money, my order told me it would be ready when I got nearby. Nothing. What an inconvenience. Then when I sent in a complaint so I could receive my money. They needed more info. Wasted another day of my time because they never specified WHAT INFO.
IVE LEARNED ONE THING ABOUT FOOD PLACES. THEY MAY LOOK ALIKE AND EVEN HAVE THE SAME NAME. BUT, SOME ARE NIGHT AND DAY FROM OTHERS!! I 100% LOVE THE ONE AT REDBIRD LN AND 67.
BUT THIS LOCATION NEEDS SERIOUS RETRAINING!!!!“

“Just a normal McDonald's. Sometimes they make mistakes but have always made the correction when asked. As with any major fast food chain sometimes they do miss the mark. This location on has always prepared my food just fine. Thank you.“

“Ever wondered how this iconic food chain got started? Allow me to explain; a long time ago in a Galaxy note 7 far, far (like, I'm talking so far you couldn't even drive there in under 20 minutes) away, there was an old cattle farmer. One day his cows started malfunctioning. All of a sudden they were cloning themselves, and he had a herd of 1000 cows. He needed to get rid of them before they took over the world. Thus, the Big Mac was invented. After, he started farming chickens, because they seemed more stable than cows. Which they weren't, so you can guess that chicken McNuggets were invented in a similar way... Anyway, now you know the stupendous story of how this fast food restaurant came about. Remember this story next time you eat a Big Mac...“

“*Update November 2025*

I've been twice since my last review due to just being in Walmart and needing to grab some food. Smiling workers and prompt service. Seems better. I'll update rating.
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Place has been going downhill lately. Maybe they're having trouble keeping employees. Current employees seem young and new to the workforce in their defense, so I understand why they would not know how to give customer service or understand working, but at the same time, that leaves customers without customer service.
Today an employee forgot my drink for my mobile to go order which was not a big deal. I asked, and he just handed me a cup instead of filling it. No problem. I went to the machine for dine in orders and it was out of ice, the area was very messy, and the straws needed to be restocked. I and other customers had to go ask for ice and a straw but the employees didn't seem to piece it together that they needed to restock. There was another little issue, but the app could have been to blame for that. Things change, so i'm just hoping management trains better and things turn around. If I see service getting better, I will definitely give a better review.“

“Excellent service and efficiency Mr. Hairo and Nuri at the drive-thru! They're always super friendly, and our food is consistently well made and served hot. The fries are always fresh and delicious_______ a great experience every time!“

“I want to thank Daniel ,
He’s very professional and gave us our food very fast, Was very nice not only with me but with all the customers
He’s very productive on the floor , front register and drive thru ,
Hopefully he gets promoted he’s a really hard worker ,
Thank you Daniel“

“This McDonald's is fantastic! They allowed us to have my son's birthday celebration there at the last minute because it was raining. Despite having a surprise inspection and being one employee short, the management was incredibly helpful. I have nothing but positive things to say about the service we got here!“

“What I liked about this McDonald’s is that they never charge me for anything extra when I get their food, they have some good breakfast and good coffee and I love their breakfast all day with the chicken strips too if they ever bring it back.“

“The food was delish! Took dinner to eat with friends for football viewing. No McDonalds does not help the blow when your team sucks.

Three stars on atmosphere because it was so busy, two lanes full, then they request you move and wait. Almost three cars crashed into me due to the traffic jam. They need an officer to direct traffic. Seriously.“

“I haven't visited McDonald's for more than a year for various common, unspoken reasons. On a whim, I stopped in to get breakfast to-go for my husband and me. The young guy at the register must have been in training, as someone had to step in to correct not just mine, but several customers' orders. He was pleasant, though. Surprisingly, my order was fresh, hot, and looked as if someone cared about how it looked. The restaurant was clean, and seemed to be a local hangout for older gentlemen! I will visit this particular McDonald's again.“

“This is by far the best McDonald's I have been to in the Dallas/Downtown area! I came in, employees greeted me while working hard, keeping the tables clean, I walked around the restaurant and it's very clean! As I waited for my meal I was able to unwind and relax! Tiffany (employee) brought me my food with a warm smile and made me feel welcomed. I support this Franchise and location. Couldn't have done better! Food was fantastic! 10 out of 10. ❤️‍🔥🙏🤝“

“Terrible service by the younger generation. I ordered a large big Mac meal. Day down then realized the drink was medium. I mentioned this to the same going man who took the order and all he did was got smart, repeated himself 3-4 times so I asked to talk to his manager. I explained the order to him and he corrected the order but behind his back the worker was smirking and laughing and I told the manager what he was doing and all he said was he'll have a word with him. So the young man left the front and I noticed him telling anther coworker about our interaction and he kept smiling. The youth today don't have any respect for anyone.“

“FINALLY! You guys did it. I went through the drive in for a Mocha frappe and a fries. The young man (he was wearing a black sweater with designs, glasses, hair pulled back, almost a sandy color) was sooooo polite when he took my order. Well spoken and professional.

Drove to the next window and the next young lady handed me my mocha frappe and said; "hello my friend!!" Y'all, I almost lost it. That was the sweetest thing I have ever heard! Young lady you made my day. I just stared at her for a few seconds. I'm not use to the level of politness.

This isn't a bad location and every time I come I never have a problem...food is always on point for me, but to call me a friend, baby she almost made me cry. Thank you, thank you, thank you for making my food fresh and showing such exemplary customer service. Sorry, guys I wished I had gotten their names. I like to give people their flowers when they're here⚘️🌷🌷Please don't change guys.“

“Order the 5.00 deal, and I didn't expect much, BUT!!!!!! THAT DELICIOUS DOUBLE CHEESEBURGER WAS THE BEST I'VE HAD AT THAT LOCATION!!

MARIA, I am Ricardo who is speaking, this is how a hamburger should have flavor!! Perfect!!

Thank you very much“

“If I wanna visit this location and get a nice coffee to start my day its because of the employee who work at that location always treat people with a good attitude and a smile on his face all the time his name REEDER..all respect for this awesome person who doing his work above and beyond.“

“In the process of moving and had an issue with my cards. Anna took care of me, was very kind, and helped me get the tab paid from two cards. Her customer service is on point, being able to handle a crowd and being nice. I would come back just because of her!!! She needs a raise!“

“Ordered inside, this location is usually very busy so I don't mind having to wait extra. I just felt bad for the young lady at the front register... She had so many people waiting and the other staff seemed only to care about the drive through orders, leaving her to take orders and go to kitchen and build all the orders. I worked in service industry most of my adult life.. I just feel like the 8 other ppl in the kitchen could have at least helped her get the orders together when they saw how long they were ready before she was able to go and put them together.“

“They where overwhelmed the manager and shift leader were working together double time. Although they were busy, the manager noticed that I was handicapped and she helped me out to my vehicle which I really appreciated. I was filling a very large lunch order to the school. She was very polite and I can tell no matter the challenge that her team works hard to get the job done and for that I'm appreciative ⭐.

The store was very clean and the children were very happy at the school to have their order this afternoon.

Thank you again.“

“It's a non-contact drive-thru you can't go in there's no restroom there he goes to the drive-thru and then you pay and go and normally you don't get everything you asked for so check your bags I love McDonald's but I'm sorry this place needs some help management

Dietary restrictions: Don't bother

Kid-friendliness: You can't go in so I can't tell you it's a friendly towards kids or not

Wheelchair accessibility: You can't go in so I don't know why you would need a wheelchair“

“I was able to cope with the disappointment of the big arch burger that they recently released, but I will not be returning to McDonald's for breakfast now that they have removed the McGriddle sandwiches from the menu. I guess I will have to start giving my business to Jack in The box!!!“

“I wanted to leave a review mainly to to highlight a single person who does a wonderful job I am not sure what his name is I have not asked but the young man who works first window takes orders and gives receipts works usually day shift, I work around the area and come here often and he is always very Nice and patient.“

“Got free order of fries today.
Thanks I guess it makes up for prior missing items🤣 but came in clutch!
I'm a daily if not weekly customer and they always on it. If anything they will fix this issue like this small surprise have a bless day and support your neighborhood businesses 🇨🇱“

“I was surprised to see this place. It’s a small McDonald’s with a drive thru and walk up windows. I don’t think I saw indoor seating but they do have a small patio area with several seating tables that are Gated in. Food was very good and came out quickly. I’m surprised that there aren’t more of these places. Some people just want to walk up and order or just pick up their order instead of waiting in a long drive thru line. Parking is a somewhat problem to me. If drive thru is long it does block some cars in.“

“That's so cool I have so many stars 🤩🤩🤩 I have 20 Stars 😍😍😍😍

Vegetarian options: I know and you like McDonald's 🙂🙂🙂🙂

Dietary restrictions: I like to eat McDonald's 🙂🙂🙂🙂

Parking: I like McDonald's why because I like it 😋😋😋😋

Kid-friendliness: Well I like it it's so good 😊😊😊😊

Wheelchair accessibility: I like likes more McDonald's 🙂🙂🙂🙂“

“I’ve never eaten inside the restaurant itself, but this is the ONLY McDonalds that ALWAYS has a working ice cream machine. There’s a McDonalds closer to my house, but I always drive to this one because I know they won’t disappoint me with the, “Oh, OuR iCe CrEaM mAcHiNe Is BrOkEn” lie; I know yall just don’t wanna clean it but don’t want to. This is the GOAT McDonalds just for that; my frappe is always here when I need it. Thank you“

“I’ve visited this McDonald’s at all hours—breakfast, lunch, dinner, and even late night—and the staff is always really great to me. There have been a couple of times where small items were forgotten, but only when they’re super busy, and it’s never a big deal. The food is always fresh, and I seriously appreciate that the cheese is actually melted on the items I order—thank you for that! Definitely recommend this location.“

“This is one of the greatest McDonald’s of all time in terms of speed, food quality, and friendly staff. Their drive through is the most efficient McDonald’s drive through I’ve ever seen. The employees are also friendlier than the average McDonalds. Food quality is good.“

“I always love to eat at McDonalds. Sometimes, * ride my bike there and just sit, read, and relax!! This time I was in Dallas, TX and just ordered to go because I had to catch the train. Otherwise, I would have ate in the restaurant. Next time I will. The food was nice and hot. Yum, Yum those golden arches, McDonald's!!“

“***Update: upper management reached out which i appreciated but it should have never gotten to this point. I changed my score to a 2 to 4, for the worker trying and upper management reaching out.***

My curbside was left on the counter and I had to go inside. I tried to talk to the manager and worker, manager walked away. Worker was confused in what to do, looked at me and said there it is. She explained why I called to the manager and he turned his back and went to the drive thru window. He never acknowledged me. My breakfast sandwich was cold by the time I got it.“

“This location demonstrates remarkable consistency in service quality. Whether I visit for breakfast, lunch, dinner, or late at night, I receive the same high standard of service each time. My order is invariably accurate, my meals arrive hot and fresh, and the staff members are consistently courteous, attentive, and professional. This is my preferred McDonald's branch because I can always expect reliable service and a positive dining experience.“

“This is a great McDonald's. I've stopped by a few times because they have the new spicy breakfast McMuffin and that's not currently available at a lot of McDonald's. The spicy is okay. It still needs some Cholula hot sauce IMHO. The drive-thru's a little goofy, you basically have to make a lap around the building to get in. I only give Five Stars to Mom and Pop shops so my Four Star here- this is a top end Mickey D's 🤠“

“This place is similar to another McDonald's that you might attend. You have a friendly staff that mostly speaks Spanish. The seating is really well crafted. When you order a fountain drink it will be behind the counter with the rest of the staff instead of it being outside.
The playground for the kids is extraordinary!
The kids will have plenty of fun and will not likely decide to leave and might even throw a fit if you decide to finish your meal fast or decide that they need to go home. This playground is epic and it will keep them occupied for as long as you're there.
There is plenty of parking and there is plenty of things to do around this area so have some fun and try to get something out of it.“

“typical McDonald's, looked fairly clean and updated. the food was good and everything came out great except my burger patty was all wonky. i also noticed that the limit refills which i thought was very peculiar. i did not pay this any mind and got several refills as id do any other McDonald's.“

“I usually drive through on my way to work. The drive thru experience is always positive. Friendly employees know me by name.

Only reason for 4 star in food is i lime my hash brown crispier, but that's a personal preference.“

“I live relatively close to this McDonald’s and have been here quite a few times. My rating is based off this being a McD’s, and not a high end service sit down restaurant or anything it’s not designed to be. The staff here has always been friendly when I’ve come, food has been hot and well made (for a McD), and I’ve generally gotten what I expected.

A couple of times my order has been wrong (as with many fast food restaurants), but they’ve kindly fixed it when asked and shown the receipt. The drive thru line can get long during busy hours, but not insanely long, and inside almost never gets crazy. Plenty of surface parking is available onsite if you prefer to go in, or if you get an incorrect order through the drive thru. I would say ask for condiments, napkins, etc, as I’ve seen this be an issue with more fast food places lately.

Generally I’ve found this to be a completely reasonable McD’s relative to any other after multiple experiences with them. I’d recommend them as much as any McD’s, and more than many others I’ve been to that have offered a less desirable experience.“

“Wanted to just give Daisy a shout out! She was amazing and just so purposeful with everything,making sure we had our needs met! Offering us sauces and just such a great experience. Will definitely come for a second time! (Worthy of a raise)“

“Not a bad location but I definitely cannot complain since their ability to execute orders daily have always amazed me, they have a real good way of handling customers and I think they deserve a good review in their efforts. I don't mind recommending this location.“

“I use to visit this McDonald's alot once I moved to Texas. Food was always hot and fresh. They nuggets don't be soggy, they fries don't be greasy, everything be on point. It was always female's working. I didn't even eat McDonald's no more they had got so bad where I'm from. When it's cooked right it's alright after all. So my experience at this McDonald's was awesome!“

“The food was good. Well, for McDonald's it's good. But the place was dirty - dining room and men's restroom. Not extremely dirty, but while I was eating nobody cleaned tables around, while I saw a staff member who cleaned a table close to the counter.“

“Drive through was quick for a late night

Parking: About 15 joint parking spaces

Kid-friendliness: I saw kids playing around at that time surprisingly

Wheelchair accessibility: I didn't go inside but I recall seeing the wheel chair accessible path“

“Love McDonald's and it's food but it's always crowded inside and outside. But enough space to move so it's enjoyable. Every time I come here theres a lot of cleaning going on but not like right beside when ur eating. But I like it because it means that they aren't very dirty but they might be some expectations. 9/10“

“A hidden gem amongst the trees and other things that surround it. Very nice people working hard and maintaining their store and product with pride and excellence. At the corner of a nice shopping center featuring a large Kroger grocery store. Check them out!!“

“The young lady working the window was awesome. She was super attentive to everything. Making sure to ask if I needed ketchup, salt, or pepper. Before handing my drink to me, she made sure the lid was on like it should be. I glanced in at the work area, and the part of the kitchen I saw was immaculate and organized. (I can’t say the same for the Airline Drive Location in North Bossier City, Louisiana). Honestly, it was one of my best drive-through experiences at any McDonald’s I have ever visited.. I can tell this manager runs a tight ship.“

“Been using the buy one get 1 free at same price or cheaper this has allowed me to get things I wouldn't normally get with that being said got the crispy chicken sandwich and it was so good the chicken was totally different then the chicken and it taste almost just like chick fil a i would totally recommend it and be sure to do them surveys on the recipes great easy was to get free food!

Parking: Right behide it there is a pretty good size parking lot.“

“First time trying a different McDonald's than in my local area. This place has so much potential to memorize my order. They did mess up my order, but that's because it's their first day getting to know Dallas's No 1 McDonald's consumer. Thanks for the service“

“I came to this McDonald's location for a very late dinner. After I went to the dallas symphony orchestra concert. It was 10 PM and when I arrived, there were three or four cars in front of me. I had to wait for a little bit for my turn to order. I ordered a ten piece chicken mcnugget meal with a sprite for drink. They got it out for me pretty quickly. The staff were nice and I don't have anything bad to say about this place. I know but mcdonald's is not the healthiest option out there, but I am always thankful that they are open late for those who need food after hours

Vegetarian options: I feel like french fries is the only savory vegetarian option

Dietary restrictions: I would not recommend mcdonald's to people with any dietary restrictions

Parking: I simply love the fact that they have a big parking lot with plenty of spots, always available. So I can sit in my car and eat alone in peace

Kid-friendliness: This place is family friendly

Wheelchair accessibility: This place is wheelchair accessible.“