Starbucks in Austin

“Valeria was so sweet and took the time to concoct the perfect custom drink to meet my exact craving today XD been a long while since I’ve received this level of personal customer service from a Starbucks, and as a former barista I hope I made someone’s day in the same small ways Valeria made mine ◡̈“

“this is my absolute favorite starbucks around austin. the staff is so kind and considerate. Laura and the manager are always so sweet and they make the best drinks. I specifically walk a little further to this location for the service and the coffee.“

“This morning I went to pick up an order at the 15th St. Starbuck's for an organization-wide retreat for the organization I work for. It seems that there might have been a miscommunication with my team on which location the order had been placed. All to say, I was late arriving due to an accident on Mopac and the order hadn't been placed. Tanner and John jumped into action preparing coffee travelers for my team of 120. I was so frazzled, and they couldn't have been kinder and calmer dealing with me, all while also handling the morning rush. In just a few minutes I had coffee for our whole staff ready to go. Thank you Tanner and John for your kindness and exceptional service!“

“I had an issue with my order and called and spoke to manager Caitlin. She exhibited stellar customer service and even remade my drink for me, all remaining kind and patient.As a manager myself, I can appreciate all she has to deal with in her position. Thanks Caitlin for being so awesome at what you do!!“

“Trey absolutely made my day this morning. They made sure that I had everything I needed and even put a little note on my breakfast wrap telling me it was gonna be a great day. Weather wise… it’s a crapadoodle kind of day and I work at a shipping store in December so my days have been slammed. Thank you for being a little ray of sunshine today Trey. You made me feel all happy and warm!“

“This part of town is under construction and it’s a bloody mess to get here, but the crew at this store rocks. Johnny was the man and helped me navigate using my points and took care of my wife for her birthday. Major kudos to him for being a rockstar.“

“SHOUTOUT TO Brenda Corley, the best employee ever! We accidentally left our documents at Starbucks, and she went above and beyond to have them shipped to us in Estonia. She is absolutely brilliant and truly deserves the best. This is the real spirit of Starbucks! Forever grateful to her. Thank you, Starbucks!“

“I order the same very complicated drink every time. They have never gotten it wrong. In fact, I have forgotten my sugar in the raw, but the batista has remembered for me multiple times. So they pay attention, and they make sure you get the drink you want; even if you forget about an ingredient. If you're in the area & need a pick me up, I'd definitely suggest this Starbucks. 🌟

Dietary restrictions: If your little wants something specific, especially when it comes to the pup cups, just ask, and they will do it nicely, no charge.

Kid-friendliness: I brought my very active little here, and they accompanied him & his drink. They are very friendly here & very kid accommodating. There are even shaded picnic benches out front. 🐣“

“This is one of the best Starbucks locations I’ve visited. The space is large, clean, and well laid out, with plenty of seating both indoors and outside—great whether you’re meeting someone, working on your laptop, or just relaxing. The staff are consistently friendly and helpful, which makes a big difference. What really adds to the value is how well everything is managed: the drinks are made right, the place is kept clean, and you never feel rushed. For the price, you’re not just getting a coffee—you’re getting a reliable, comfortable experience every time.“

“The Bee Cave Starbucks on 71 is my go to café. The people that work there seem to treat you like family. It just feels a little more welcoming than most places I go to. Patricia is fantastic. She could be speaking with four or five people, but she will always say hello to people as they come in. You can tell she treats her staff like family and it shows in how the business is operated. Thanks for the great service snd coffee.“

“Shout out to Courtney! This barista greeted me with a smile as I walked in the door -5 mins before close as she was the only employee behind the counter making espresso all while simultaneously ringing up on register! I can’t believe she still greeted me as I came thru the door while multi tasking. Overworked and still kind. On campus with rude kids and still amazing. What a generous & hardworking beautiful soul! I hope she can be recognized for her talent and hard work. Her genuine kindness really makes all the difference in this crazy world. Thank you Courtney, you are such a great person! & have the best curls!! Sending love & strength.“

“All 5 ⭐️s go to Luis!! I had to pick up 7 coffees for a meeting and one Starbux employee basically told me I was on my own. BUT, Luis came to the rescue! I didn’t even ask him he just overheard that was having trouble. He bagged and tagged all coffees so I could safely make it up to the 3rd floor without spilling a drop!! Give this man a raise!!“

“I went through the drive through and the person at the window, Michelle I believe is her name, was super sweet. I had such a hard day and it was late so I wanted a treat. I didn’t order my drink right because of mommy brain and Michelle noticed i wasn’t happy with my drink. She asked if it was right and remade the drink when I remembered what I missed. Thank you so much, definitely made my night!!!“

“I've past by this Starbucks location a lot, but haven't had the opportunity to go in. I recently needed an oil change and went to this location with my toddler while we waited. Everyone was so friendly! Almost everyone greeted us when we came in and everyone had a smile. I like the staff at this location!“

“The staff is great. The drinks taste better from this store. Apart from coffee, they have a variety of cold teas here and sometimes splurge on seasonal favorites. Sous Vide Egg Bites are worth the wait. Try them. I go out of my way to come to this store because they consistently make the drinks better than other Starbucks. It is a treat!“

“Emma was great! She was so sweet and kind. I took my son as a treat on our Mother/Son outing and she was so helpful in suggesting recommendations for drinks he may enjoy. We really appreciate her for going out of her way to make our day special. 🥰“

“The Starbucks in downtown Austin, located in the Hilton lobby, is fantastic! The staff was friendly, efficient, and really knew how to make drinks just right. The service was quick, and the quality was exactly what you’d hope for from Starbucks. It’s a great spot to grab a coffee while staying at the hotel or exploring the city. Highly recommend!“

“In my opinion, Starbucks is an exceptional coffee shop. I am a regular customer, and the only complaint I have is that the drive-through line is often extremely long between the hours of 7 and 9. Therefore, I prefer to avoid using the drive-through during those times.“

“Thank you to these amazing ladies for having a smile on their face welcoming me and also chasing after me to make sure my drink was correct before I go to a long day of nursing Clinicals. I really really appreciate that type of service before six in the morning, so thank you ladies so much.“

“This is my go-to Starbucks! I’m a creature of habit and I’m fixated on Oatmilk Lattes, hot, even if it’s 100+ degrees outside. This location knows my order, the team is super friendly and they work really fast! I used to go to a Starbucks by the Domain and I can’t count the amount of times I was late to work because someone would take my drink and they’d have to make it brand new. I’ve never experienced that here and for that alone they should get 100 stars.“

“Drive through employees were great and on top of it. One knew sign language and was helpful with a deaf customer. Treated regular with great care and was busy making sure everything around ran smoothly. I didn't get her name, but she is doing great! 10/19/24“

“I love Maniyah man! 🔥☺️ I was having such an off morning and she really made my day with her welcoming and amazing energy! She went out of her way to double check if they had a certain item in stock for me with no hesitation and just made me feel special 🥰 Thanks again for making my morning better!“

“☕️This SB is my preferred go to and my neighborhood cafe! Aside from the coffee that is always brewed to perfection- the staff, Christina, Quincy, Sam, Dito and the rest of the team, are always so welcoming. They genuinely and naturally know how to make you feel special and in doing so, deliver superior service! I am very grateful for the culture and atmosphere they create here! It makes all the difference and they have managed to make me a loyal Patron. I am grateful and thank you all for that ☕️🍩 oh and there patio is so relaxing - this was taken outside and this is Lady who appreciates her pup cups - keep up the great teamwork! It’s timeless

Parking: Plenty of parking 🅿️

Kid-friendliness: Nice patio“

“The drinks are not the best as this is an oracle Starbucks. Was pretty hard to find and there are 3 parking spots (that’s how you’ll know you’re at the correct campus) My coworker ordered drinks for the office here as we work 5 minutes away and didn’t realize it was IN oracle… people and staff are very friendly!“

“Staff is super sweet but I must add a disclaimer so no one’s day is ruined :( hours are misleading? It announces a 7pm closing time in their door and on google maps but still- they just closed the doors at 5pm which is really odd. I hope they sort this thing out ?“

“It’s an above-average Starbucks near a grocery store and some shops. Baristas are nice to take your orders. Drinks are great. Seats are the type of arrangement you will see. No passcode is required for the bathroom. Overall, it’s a great place to take a rest.“

“A wonderful café in every sense!
The staff are extremely cooperative and respectful, and they work hard to satisfy customers. The service is excellent and fast, and the cleanliness is evident in every corner, reflecting great attention to detail by the management. A comfortable and pleasant experience — I highly recommend it to anyone looking for a quiet and lovely place with top-notch service.“

“Only using a gift card but the coffee was tasty, we got the seasonal drinks pictured. I don't support Starbucks generally....the overpriced coffee and pretentiousness is too much for me and I'd rather support a local coffee shop but it was fine.“

“Great service all around, however they now make several food items in a row, put them in a bin, and then bring them up all at once, sometimes 10 items at a time. This forces a longer wait for mobile orders and the last few times my food wasn’t warm.“

“Wow, I came here to get a pumpkin spice latte, but Cecilia made some recommendations and told me about a promotion happening today. She has a talent for customer service. Come and enjoy your favorite drink, or ask Cecilia for some recommendations!“

“Better than the real Starbucks down the road. The location inside target has employees that are friendly and make good drinks. The other one down the road is terrible. Only thing I wish was they supported mobile order here. Even still, there’s a smaller line and shorter wait at this target location.“

“Had no issues, calm clean area. Sometimes, I'm clueless when I order, and they help me figure it out. Great place to study. Their new lavander matcha drink is SOO GOOD. I need like a million cheese Danish, they are just the right amount of sweetness.“

“I like this Starbucks because it's larger inside than most Starbucks, and has a nice shady little outdoor seating area. The parking lot is small, but it's adjacent to a larger shipping center, so just park there and walk over.
I like to work remotely, and this place works really well for that. The service there is good as well.
If you get your dog trained at Zoom Room, there is a location close by and they will give you pup cups through the drive thru.
If you like to thrift shop, this location is right by a big goodwill.“

“absolutely love this Starbucks! I’ll literally go out of my way just to come here because the service is always fast, friendly, and makes my morning. From the person taking my order to the one handing me my drink, everyone is upbeat, personable, and genuinely seems to enjoy their job. They make you feel welcome and set the tone for a great day. Hands down my favorite Starbucks location!“

“I have to give it up the new management!They marked down Coffee Beans & Mugs/Travel Mugs 70% off! I also bought a venti drink and they gave you a free bakery item. A dollar is a dollar, especially during this pandemic and helping others save money is where I want to shop. Kudos for y’all I will be back!!“

“This location is convenient and I used to like going to this Starbucks but it really depends on who is working. Normally I have a good experience but today wasn't one of those days. The barista didn't seem to want to be there and wasn't real friendly. I ordered a pumpkin cream cold brew and I was not impressed. I basically got a cold coffee, there was very little cream. I didn't want to go back and complain. I just added my own cream (which I could've saved the money and made my own cup at home). Because of the inconsistency, I will stick to the Starbucks up the street from now on.“

“The barista who works there on Friday afternoons literally turned my Friday around. She didn’t know this, today has… not been great for me. I wanted to treat myself to a cold brew, and this Starbucks barista went above and beyond to make the tastiest salted caramel cold brew I’ve ever had. She was extremely kind and professional, 10/10 will be going to get another cold brew very soon!“

“You have to pick your day and time for this location. Tuesday-Thursday around 4-7 pm is the best time. It’s not crowded, you can enjoy your beverage and the coffee house music while watching the outside.Timed my online order PERFECT! Walked in and the barista was gently placing it in the pickup area. Great to see the drink was being slides on the counter.Def be back, plus it’s an easy walk.“

“All of the staff is so friendly every time I go. Also, shout out to Ella who was super nice to me when I went one day! The 4 stars is really just for Starbucks in general being pricey. I also agree with the other review about needing a kiosk and losing customers since you can only order on the app here“

“I came here accidentally, I was trying to pickup an order and I was at the wrong location.? The AMAZING staff here gave me directions to the correct location and even went out of their way and offered to make my order there in store. Amazing customer service, these girls rock!“

“Ready, Set, Go for it! Drinks prepared with speed and efficiency. Check the reader board for the status of your order. Great seating area to sit back in and enjoy your favorite beverage as these high back leather and chairs really embrace you.“

“The barista today was awesome... Although I failed to get his name... he was really friendly and helpful... And for once my name was written correctly... He was very patient with our order and had a smile on for the entire time we sat there enjoying our delicious coffee... I usually request for my coffee made in a certain way (don't we all) since I don't really like the preset recipes (either too much or too little of one thing) but today I tried the iced lavender matcha and it was surprisingly delicious... I believe things are way better when prepared while you're feeling happy.... Overall his service and his personality made my day...“

“This is a great Starbucks! It's inside a Randall's grocery food store, and the people who work in this Starbucks are the best! A lot of regular customers and they are friendly and put ALL into thier work here. Tables to sit at, and you can pick up groceries while there too. I'm not a Starbucks person, or even much drink coffee , but love to visit and go sit and relax there. ????“

“One thing I truly appreciate about Starbucks is the consistency—whether I’m in Texas, California, or overseas, I know exactly what to expect. The grande cappuccino pictured here is exactly how I like it: rich, smooth, and perfectly balanced between foam and espresso.

But what really deserves a shout-out is the dine-in experience. I love that when I sit down to enjoy my drink, it’s served in a proper mug—not a paper cup. It’s a small touch, but it makes a big difference. It tells me Starbucks still values the in-store experience, not just convenience.

Thanks for keeping things consistently excellent.“

“The universe could use more people like Wil and his personality. He turns my traffic rage days around. Wil, I you deserve to never have to sit in traffic again, always get front row parking, and always have the door held for you wherever you go. 🩷“

“⭐️⭐️⭐️⭐️⭐️ 8/7/2025

I stopped by this Starbucks early in the morning and had an all-around great experience. From the moment I walked in, the employees were polite, welcoming, and attentive. You could tell they cared about the customers and worked well as a team. The store itself was very clean, organized, and had a chill vibe—perfect for a morning pick-me-up. I ordered a Venti Cinnamon Dolce Latte, and it was made just right: hot, flavorful, with a smooth cinnamon sweetness that wasn’t overpowering. It was ready quickly, and the quality really stood out. I’ve been to many Starbucks locations, and this one impressed me with both service and quality. It’s always nice to be greeted with a smile and handed a drink that’s exactly how you like it. I give this Starbucks five stars for excellent customer service, speed, cleanliness, and a perfectly made drink. I highly recommend this location and will definitely be back again. Great job to the team working this morning!“

“Although the website states this location closes at 9 they close at 8. I walked in at 8:55 and Gabrielle so graciously took my drink order for 5 drinks. So thankful for her tonight cause I promised my people starbucks and because of her I was able to come through.“

“Update as of April 13, 2025:
I really like this Starbucks location—it's my favorite, and I used to come here quite often. The staff members are great—they’re always friendly and happy, which makes the experience even better. However, one disappointing aspect is how long mobile orders take. Most of the time, I have to remind the staff, or else the order takes forever to be completed and in some case it take more than 30-40 min which is disappointing.“

“I regret not checking for a name tag. I went yesterday morning and the nicest person was there alone taking the orders and making the drinks. I loved the service, the energy, and the quality of my visit I didn’t mind waiting at all. Not often at all that I come out of a Starbucks smiling but this time I couldn’t help myself.“

“The staff at this location were wonderful. I had a very large order I needed fulfilled. They were very sweet and work on my order very fast. 18 drinks in 10 minutes was impressive. Even more impressive was every drink was correct. Great service. Highly recommend this location“