McDonald's in San Antonio

“This McDonald's has one of my favorite indoor playgrounds! It's huge and they keep the kids area clean. Food is always brought out fast to our table. When I ordered a latte on the app they brought me a complimentary warm cookie just as a thank you for my purchase.“

“The employees here were awesome!! When I first ordered my food, the self checkout machines didn't give me a receipt, so I went to the counter to ask for one and was treated so nicely and was immediately asked what I need help with! After sitting down, my food came out extremely fast, almost as soon as I sat down. The place was also very clean and tidy compared to other McDonald's I've been to. When leaving, multiple employees wished me and my friends a good weekend. This was the best McDonald's experience I've ever had!“

“Place was clean, had a good play area for the kids, everyone was friendly, but the restrooms stunk up the whole dining area, the smell was awful! There was also a homeless man right outside the front doors trying to talk to my 4 yr old and it scared her.“

“I stopped by this McDonald’s location in San Antonio and was pleasantly surprised. The staff was friendly, and my order came out fast and fresh. The fries were hot and crispy (which isn’t always the case at other locations), and my Big Mac was made just right.“

“At every visit, my dishes are constantly prepared fresh. They always take me to the side, the personnel are always polite, and my order is always precise. I have not experienced any issues at all here—especially with iced coffee, which they make flawlessly every time. The place nearby does not match at all.“

“5 years later and they're still the best McDonald's. Anytime my friends and I want McDonald's I tell them I wanna go to my location. The food is always hot and tastes great and the service no matter what time of day is always great. You all, Keep doing what you're doing there. All my other friends know this is the location to go to“

“Great location with easy access from the interstate, right off 1604. The restaurant is clean, and the food usually comes out fresh. I’ll definitely eat here again. The only reason I gave it 4 stars instead of 5 is because it’s such a busy location, so the drive-thru can be a little slow.“

“Mornings are great, Norma, Santi Michelle and Jessica make a great crew. I'm there almost every weekend as I give myself the guilty pleasure of the Big Breakfast. They are always cheerful and courteous. Seen then deal with nasty rude people and yet they maintain composure. Go and give them a smile they are a good crew.“

“Food was it only HOT but it was FRESH as well!! Not many McDonald's can do that sadly! Also, my fries and nuggets were both deliciously hot and not cold. My drink had a weird after taste but I was so thirsty I didn't care. With not so many options open after 10 pm and having an hour long drive home in so grateful for Mickey D's being open 24/7!!!! 😋🥰“

“I went in with an issue about an order and while the manager was assisting me a sweet young lady named Rylee kept me posted on the situation with a smile on her face. After the fact I placed a curbside order for my husband and son and to my relief she was the one to bring it out. She greeted us smiled the entire time was polite and asked if she could do anything else for us. This young lady’s parents raised her right and I can’t say enough good things about our short encounter. I see a great management position in her future.“

“Super fast service, only waited about 8 minutes or less for our food to be brought after ordering. They are very friendly staff. Only thing would be great if they had the soda Machine available to refill instead of waiting to get help to get a refilled“

“I ordered curbside and Jayden (i think that was his name, younger gentleman) came out and immediately he was amazing. He was funny, went back inside to get my sauce when his little bucket didnt have any, and was quick and efficient. mans deserves a raise“

“So I had a interview scheduled at 9 and I tell the cashier she goes and tells the manager and the manager response is I'm to busy I'm not doing interviews.. why do they set interviews and do not interview the person if this is how the manager is I don't want to work there very rude and unprofessional“

“after being out we stopped at the mcdonald’s to get something to eat and a ice cream not sure the employees name it was a guy at the register and a girl who was cleaning everyone was so friendly to us nice and didn’t have to wait long honestly probably one of the nice locations i have been at lol but definitely would go again if i’m ever in the north side of town“

“This location has always provided me with excellent service especially mornings around 830am. My order is always available in a timely manner, after being placed on mobile or kiosk. I am always greeted and the staff is always busy yet friendly. Masters at multi-tasking at its finest. The food is fresh and delicious. I usually have my order “ToGo”, and my orders are always perfectly accurate. Coffee is always delicious and fresh. My McDonald’s experience at this location is extraordinarily great! I recommend this location especially in the mornings.“

“I work nearby and can rely on them when in need of a quick meal, nothing too amazing EXCEPT for the fact that the customer service is solid.

There's an amazing older lady named Bobby and she never fails to be kind, attentive and an all around pleasant person! I cannot emphasize enough how much her kindness can boost everyone's moods, I appreciate it greatly.“

“Me and my friends went to McDonalds together for brunch. Had a great experience the inside was quiet and well kept, the staff was courteous and kind. Average price for 2 people for breakfast would be ~$10 so it was worth while.

They had a ton of customers coming through the drive thru when we were there but the staff was great at handling it and meeting everyone's needs in a timely manner. Would be cautious if drive-thru in the morning hours because of the amount business for the drive-thru at that time. We got our orders without any issues which was good. Overall great experience!“

“We ordered the kids' meal with extra fries. Its nice that they made the order with a small order of fries. I've been to some locations that they give 2 tiny boxes that only fit a few fries per container. I would've given 5 stars . I was sad to hear the homestyle was discontinued .😭.“

“Had a birthday party there today. I had no expectations but I was blown away by the service! Claudia made the experience magical. The room was beautifully set up and it was hands down the easiest party we have had. Highly recommend for a bday party. The food was McDonalds food so the kids loved it. Those fountain drinks sure do have good bubbles. Thank you for a great time!“

“I was happy with how quick I got my food. I ordered on the app. However, the younger girl with blue hat and black sweater could use some customer service training. I arrived, nice older lady in yellow handed me my bag. I decided to order a beverage. The girl who called my name and handed the beverage to me was rude. I smiled and said thank you. She said nothing at all. She threw the whole experience off. Whoever hired her should write a PiP. If she doesn't feel up to the challenge of greeting the customers, she should stay in the back. I'm on my way to work, I'd like to keep my spirits up.“

“This McDonald’s has been surprisingly well lately. My order has been on point I haven’t had to call and say I’m missing an item from my order. The guy who always works the drive through deserves a raise. Dude is always working so be patient with him.“

“I always stop by this McDonald’s, especially late at night when everything else is closed or when I need a quick grab‑and‑go meal. The food is consistently hot and fresh, which I really appreciate. The only downside is the long wait in the drive‑thru, but overall it’s still a reliable spot for a good, quick meal.“

“I always come through the drive-through at this location. All the employees are very courteous, kind, and friendly. They always have a smile on their face.Thank you McDonald’s employees for keeping a smile on your face and being friendly it means a lot.“

“I don’t really like McDonald’s but my son loves it so we come to one every now and then, but this time I am leaving a review because of one employee who I would love to name but can’t unfortunately because he was not wearing a name tag… but he is a tall bright blue eyed kid at the front and he was very respectful and even checked in on us he has very good customer service so staff is 5star for sure but the only issue I have with this store is the cleanliness and dress code employees with untucked shirts and no name tag really throws me off considering I was a manager at another fast food franchise. But the tables were a little messy along with the counters at the front and it’s definitely not in the middle of a rush so I don’t see an excuse not to take care of it I have to clean the table I sat at with hand sanitizer and a napkin I found on the table but either way a decent McDonald’s and that guy at the front was great thank you Mr no name“

“When I looked at the ratings for this restaurant, I was not expecting much. But the manager and all of the employees have been wonderful! He even came around to make sure that everything was OK for us. I wish I lived nearby because this would be my regular stop!“

“I was stuck here for a few hours. I personally witnessed several horrid customers worthy of youtube infamy, and the staff remained cool, calm, professional, and friendly throughout all of it. They did their best to keep things clean despite customers leaving trash. They were patient when they had every right to be short. I am embarassed on behalf of the other, presumably, adults who came in and acted like such children.

Also my steak bagel was delicious.

The kitchen looked remarkably clean and the crew sounded in sync and on the job.“

“The service is a hit or miss throughout the day. But overall its good. Parking is limited tho.

Update they need to change the soda on the app, it aint dr. Pepper. They have mr. Pibb and im not a fan of the cinnamon flavor pibb has.“

“Quick drive thru visit at McDonald's. Chicken nuggets were Hot ? and fresh. Basket of fries awesome. Received the requested amount of BBQ sauce. Napkins were also included, which is great when you don't have to ask for them. Friendly staff. Smiles ? welcome. Thanks McD's“

“I eat here every other day sometimes every day since they brought the snack wraps back so out of 60+ visits I’ve had maybe 2 not so great experiences. Honestly one of the better locations in my opinion. The lady the works majority of the morning drive thru shifts is absolutely pleasant to deal with every time.“

“The food is good the usual McDonald’s sometimes you get pretty fresh fries at like 7 PM service is pretty nice pretty friendly always clean but not when it’s like packed gets very dirty food very fresh food during lunch time. pretty good.“

“To the manager who had to deal with my wrath tonight I apologize and thank you for you’re patience and the fact that you still served me despite being rude says allot I appreciate you’re professionalism despite my Behavior you did not deserve my treatment, I apologize i live with severe chronic pain and often just want my food and to be at home it’s not easy sometimes but that is besides the point i apologize for my actions and will reach out to do so in person“

“They are my closest McDonalds and I always have great service. Sometimes it can be busy, but even then always treated with kindness. That, paired with the McDs app, keeps me coming back.

Update: Mikaela made my day this morning. I often get coffee from here and she said she made sure she got my coffee right. So genuine, great asset to the team for customer service.“

“Stopped in to get a quick bite. The employee suggested that I try to redeem some points that were expiring. Ended up with a free sandwich... Thank you!

Kid-friendliness: I saw a lot of children playing together in their playground.“

“Honestly this location is not my favorite BUT caitlyn is amazing!!! She always brightens my day she knows exactly how I like my order (mcafe) she never is rude or aggressive like I have experienced there before and I still go here because Caitlyn is the best! I lost my receipt but I’m almost positive that’s her name she works the evening shift 3-10 I think? She wears a hat and pony tail. She is the best!!! She should be a manager honestly! She handles situations so well I’ve seen her deal with other customers and she’s great she is always great with me! Every store needs a caitlyn!!!“

“Overall considering the amount of bad reviews, my experience here was outstanding. None of the workers I dealt with had any type of attitude. I was able to get my order in without any issues, and my food was actually the exact way I asked for it.“

“Well actually, personally I don't consume there or take away, but that day I arrived because I had my little niece with me and she wanted Chiken Nugets and well, I came in and ordered them for her.

Parking: There is very little parking to be honest 👍, I honestly recommend it only for take away

Wheelchair accessibility: Well yes, there is accessibility to enter, the thing is that the truth is that you forgive people in wheelchairs, you don't see there“

“When another McDonald’s chose to block the drive thru and lock the dining room instead of do their jobs, I drove to this location. I was very tired bc my husband had surgery and has had some rough nights, which means I’ve had some rough nights. I had been planning to get burgers and nuggets when I left the house but do to the unexpected weirdness at the wurzbach McDonald’s, by the time I got to this one, breakfast was the only option. The combo of exhaustion and change of plans had my brain scrambled and I made a mess while ordering, getting a few things wrong. The young man working the register was very patient and sweet while helping me straighten it out once I drove forward. The food was good too.“

“Please take it from somebody who has over 30 years of big restaurant experience the manager in charge today his name is Jeremy he is on top of things I almost swore this location off because I do doordash and I've had very bad experiences in the past not when Jeremy was here Jeremy here now and he took care of me fast and he delivers Hot fresh food with a friendly face you can't pay people enough to run your business like he does you should buy him a Corvette with the McDonald's symbol on the side. The food that I picked up for doordash was so fresh with such good service that I clocked out and turned right back around so that I can enjoy the food and take a break and I want you to know that Jeremy's the man“

“I usually have amazing service here when I come overnight. From them remembering me and making small talk to even the special accommodations I need they remember without me having to ask but I just came here and ordered my burger( only 1 item) at 7:06pm and not only did I not receive it until 7:39pm but the manager was very rude and brushing me off and unwilling to speak with me on my order. Then came and tossed it on the counter and said there you go while walking away. I was not being rude or raising my voice. I didn’t constantly ask about my order. Hell after I told the guy at the counter I was here for my pick up order I didn’t even ask on the status of it until after 25 minutes of waiting. Manager was a guy with long hair that went more than halfway down his back.“

“This place is the best I've visited in San Antonio, TX. I loved the soda fountain outside, which you can enjoy whenever you want, and the service is magnificent. Thanks to Tavin Griffth, you make my day better after a long day at work with all their attentiveness. I recommend this place!!! Thank you for making your customers feel special.“

“My visit here was OK. Some employees are a tad bit rude. The wall outlets were locked so I was unable to charge my phone. But I also understand that this is not a service they are required to provide.

Vegetarian options: Various salad options.

Parking: Parking always available.

Kid-friendliness: Tablet with various games forvchildren to play with.“

“Love that they make my coffee perfect every time and the biscuits are always hot and buttery, but the atmosphere and the homeless that go inside and either cause nonsense or scare you because they look like they are about to snap,so that makes this MCD a place to take your food to go.“

“The cashier was young but very attentive and patient. The establishment was clean. The play area was clean as well. The burger actually was very flavorful given that it is fast food. The only thing I take a star away for is the fact that the soda machines quit working and I couldn't get a refill. They do give out complimentary cookies to each patron“

“Best McDonald's in town. Always get my order right, they make everything hot and to order. I work across the street and come here religiously, and also come here off the clock. If I'm going to a McDonald's, I check and see how far this one is. My ONLY complaint is they forget the sauce on occasion, but they actually remember it most of the time. Every other McDonald's in town never gives me any AND acts like I'm lying when I ask for some.

The employees are very friendly, they keep the place fairly clean, and I can't get over how fast, hot, and delicious the food is. They go above and beyond for a McDonald's“

“Don't know who we had spoken to over in the drive-thru, but the lady was extremely helpful & her patience, OMW!!!! Wished her customer service was taught in a seminar all around the fast food industry..... what sux is we did not get her name,she wasn't @ either windows... But I do hope the young lady tht was told her we did say Thank You!!!!:& if not hope she does see this THANK YOU SOO MUCH !!!!!“

“We went through drive thru on a very busy night. Our order came out to us missing a few items and Michelle the manager made sure we had what we needed and our food was hot before left. Our pies were gonna be litttle long to order so gave us cookies instead. Thank you Michelle“

“Everytime I come here after a long double shift I always come here and always go through the drive thru. Everytime I come here I never have to wait the most I spent in the drive thru is maybe 10 minutes, and it was because they were making my food fresh and I’ll never complain about. Customer service is always hit or miss but never terrible and I can get behind that. Keep up the great work“

“Traffic is pretty heavy around here, but I was willing to go anyway, and got my order in a normal time. The service at the drive thru was phenomenal. I appreciate them helping out a senior citizen. I ate my ice cream cone as I drove away. Buen servicio!“

“This McDonald's offers great service. Everyone there was super nice, especially The manager she helped me with an online order issue. I didn't quite catch her name. But she was in the night shift the day I am writing this review. I am a regular at this McDonald's, but they've always been so nice and helpful every time I go to get my food or have an issue. My order number for that day was 1303.“

“Today, we went through the drive-through and received some of the best customer service while getting our food. Everyone at the window was so kind. We had a silly request. We have an autistic son who enjoys certain things from McDonald's, and when discussing it with everyone at the window, it was the most accepting experience. They were so gracious, and we appreciate it so much.“