McDonald's in San Antonio

“We’ve been driving from California to Houston, stopping at many McDonald’s along the way, and this one truly stood out. The food was amazingly fresh, hot, and perfectly prepared, even with our picky orders, nothing was missed and everything was labeled. My mom, who’s usually hesitant about eating out (especially McDonald’s), was blown away. She said the smell brought her back to the 60s, when McDonald’s felt special and people took pride in their work. Outstanding job we’ll definitely be stopping here again on our way back to Cali!“

“This McDonald's has one of my favorite indoor playgrounds! It's huge and they keep the kids area clean. Food is always brought out fast to our table. When I ordered a latte on the app they brought me a complimentary warm cookie just as a thank you for my purchase.“

“5 years later and they're still the best McDonald's. Anytime my friends and I want McDonald's I tell them I wanna go to my location. The food is always hot and tastes great and the service no matter what time of day is always great. You all, Keep doing what you're doing there. All my other friends know this is the location to go to“

“I love that they try to make the tray look cute.
Employees are nice & attentive.
-Kids zone needs a bit of sanitizing spray. ??

Just treat employees with respect y’all it really doesn’t take much to be a decent human being. Saw a couple of costumers be extremely rude.“

“I’ve been a regular customer at this McDonald’s for several years, and I want to take a moment to recognize one of the most outstanding employees I’ve encountered—Vicente, who usually works the drive-thru. His service is consistently excellent. He’s always kind, professional, and makes sure my order is correct and complete every time. It’s rare to find someone so genuinely committed to good customer service, especially in such a fast-paced environment.

What really stands out about Vicente is that he’s always on the move—constantly helping out with other people’s responsibilities, covering tasks that aren’t even his, yet still managing to do his actual job thoroughly and with care. It’s clear he takes pride in what he does, no matter how hectic things get.

Because of his dedication and attitude, I now only come to this McDonald’s. I used to visit whichever location was most convenient, but since Vicente started working here, I’ve made this one my go-to location solely because of him.

However, I do want to express concern about something I overheard during a visit not long ago. I witnessed some of the “managers” speaking to Vicente in a way that came across as unprofessional and dismissive. It was disappointing to hear that kind of treatment directed at someone who works so hard and clearly cares about the job. I sincerely hope upper management takes a closer look at how staff are being treated behind the scenes.

In short, Vicente deserves recognition and a raise for the work he does. He is the kind of employee that makes people want to return—not just for the food, but for the respectful and thoughtful service he consistently provides.“

“Quarter pounder deluxe

Vegetarian options: No vegetarian options

Dietary restrictions: Not for dietary restrictions

Parking: No

Kid-friendliness: Yes

Wheelchair accessibility: Yes“

“I stopped going to MCDs many years ago. All locations (especially ALL the ones on San Pedro) are horrible in every category. My wife and son convinced me to go to one due to some ROKU commercial they were spoon-fed while watching TV. They were fast, friendly, thorough, and professional at the drive thru. My wife and son loved it. My wife said her BigMac was so delicious and my son loved his MCdouble. They kept raving and I had to try it a week later. Experience was consistent. The food was incredibly delicious despite all the toxic chemicals and poisonous and cancerous ingredients MCDs puts in their food. I considered it a cheat day. I have not eaten MCDs for MANY years due to their crimes against humanity with their toxic ingredients. But this one time was a good experience. This location has a great staff. If we ever go to any MCD location again, this location will be it.“

“I stopped by this McDonald’s location in San Antonio and was pleasantly surprised. The staff was friendly, and my order came out fast and fresh. The fries were hot and crispy (which isn’t always the case at other locations), and my Big Mac was made just right.“

“So I had a interview scheduled at 9 and I tell the cashier she goes and tells the manager and the manager response is I'm to busy I'm not doing interviews.. why do they set interviews and do not interview the person if this is how the manager is I don't want to work there very rude and unprofessional“

“This location has always provided me with excellent service especially mornings around 830am. My order is always available in a timely manner, after being placed on mobile or kiosk. I am always greeted and the staff is always busy yet friendly. Masters at multi-tasking at its finest. The food is fresh and delicious. I usually have my order “ToGo”, and my orders are always perfectly accurate. Coffee is always delicious and fresh. My McDonald’s experience at this location is extraordinarily great! I recommend this location especially in the mornings.“

“The last two times I’ve been here I’ve done a mobile order and the first window was extremely rude so I decided just to do a curbside today and the boy that brought my food out was so sweet and had me double check stuff and asked if I needed anything else.“

“Love this McDonald’s!! This place kills! They do tend to take a little bit long, but I don’t mind at all, my order is always good! And I’ve seen how these people work, their place is clean, and the people are nice!! Also, if you are military, this place gives you a discount!“

“I’m leaving 5 stars to this location because of my frequent drive - through experience with Tracey. Each and everytime I come to order she makes me feel welcomed. I love great customer service and that’s Tracey. She’s such a hospitable person.“

“I went in with an issue about an order and while the manager was assisting me a sweet young lady named Rylee kept me posted on the situation with a smile on her face. After the fact I placed a curbside order for my husband and son and to my relief she was the one to bring it out. She greeted us smiled the entire time was polite and asked if she could do anything else for us. This young lady’s parents raised her right and I can’t say enough good things about our short encounter. I see a great management position in her future.“

“I’m a McDonald’s employee but a different company branch so our uniforms are different from this location. I love the yellow shirts!!!! Wish I had that haha.

But overall in this experience, the employees were very kind!! I love the kiosk and using the amazing $1 nuggets deal. You can’t beat that!

Employees and managers: yall are doing great and can make it through the day & shift! Much love and take care! ❤️💛“

“Aschton was so helpful and kind to me and my sister! He was very helpful and polite to every guest there and it was clear he was working very hard to accommodate everyone as quickly and friendly as possible! He definetly deserves This place is so beautiful and has amazing architecture inside!!“

“Super fast service, only waited about 8 minutes or less for our food to be brought after ordering. They are very friendly staff. Only thing would be great if they had the soda Machine available to refill instead of waiting to get help to get a refilled“

“My visit was on 8/5/25. I have been to many Burger King locations in Texas, none compare to this location. I have been in Texas for 10 years and all Burger King locations here SUCK!! Not only the staff, but the filth of each location, the run down exterior, bad service, cold food/mistakes with orders and the kibble they pass off as food. The location @ 5218 De Zevala in San Antonio shocked the @@@@ out of me! The outside was nice, the interior was spotless and smelled good. I was surprised to see that the play area for the kids was not only clean, but it looked brand new! The staff was all smiles the entire time. Normally you see staff with an attitude, not working or snacking in some behind the counter area. Everyone was on point and friendly. The main thing-----the food was excellent! I swear Gordon Ramsey was in the kitchen that day. It tasted great, looked great and had perfect tempreature. My onion rings were beautiful and crispy golden!! The complete experience not only shows that there is a competent manager on duty there, but that the staff is well trained and are top notch!! This particular location is 25 minutes away from my local BK, but I would not hesitate to drive there to get the same experience I had during my visit there. I had already given up on Burger King, but this location is a keeper!! (I told the staff that the food and experience was so far past my expectations, that if we weren't alredy full from our order, we would order more food because of how everything went.)“

“I don’t really like McDonald’s but my son loves it so we come to one every now and then, but this time I am leaving a review because of one employee who I would love to name but can’t unfortunately because he was not wearing a name tag… but he is a tall bright blue eyed kid at the front and he was very respectful and even checked in on us he has very good customer service so staff is 5star for sure but the only issue I have with this store is the cleanliness and dress code employees with untucked shirts and no name tag really throws me off considering I was a manager at another fast food franchise. But the tables were a little messy along with the counters at the front and it’s definitely not in the middle of a rush so I don’t see an excuse not to take care of it I have to clean the table I sat at with hand sanitizer and a napkin I found on the table but either way a decent McDonald’s and that guy at the front was great thank you Mr no name“

“Great location with easy access from the interstate, right off 1604. The restaurant is clean, and the food usually comes out fresh. I’ll definitely eat here again. The only reason I gave it 4 stars instead of 5 is because it’s such a busy location, so the drive-thru can be a little slow.“

“We ordered the kids' meal with extra fries. Its nice that they made the order with a small order of fries. I've been to some locations that they give 2 tiny boxes that only fit a few fries per container. I would've given 5 stars . I was sad to hear the homestyle was discontinued .😭.“

“Had a birthday party there today. I had no expectations but I was blown away by the service! Claudia made the experience magical. The room was beautifully set up and it was hands down the easiest party we have had. Highly recommend for a bday party. The food was McDonalds food so the kids loved it. Those fountain drinks sure do have good bubbles. Thank you for a great time!“

“Was dead when I drove up which usually makes me nervous as the kitchen wasn’t pumping out food. But we received hot fresh food in a quick timely manner. Order was 100% accurate. I think when restaurants get it “right” they should get as loud of a shout out as when people complain.“

“It's been difficult to find a mcdonald's with good service lately. This one was great. Spoke to the manager, told him his employees were great. Specifically Connor, perfect customer service, very friendly and had a smile from the minute we walked in until we left“

“Me and my friends went to McDonalds together for brunch. Had a great experience the inside was quiet and well kept, the staff was courteous and kind. Average price for 2 people for breakfast would be ~$10 so it was worth while.

They had a ton of customers coming through the drive thru when we were there but the staff was great at handling it and meeting everyone's needs in a timely manner. Would be cautious if drive-thru in the morning hours because of the amount business for the drive-thru at that time. We got our orders without any issues which was good. Overall great experience!“

“Ordered through doordash and left a 5 star review there too.. when I got my order usually double check i got everything I happened to find a very sweet note in the bag which hasn't happened to me before. It made my morning to know someone took an extra step to care about the order on top of their busy day 10/10 :))“

“Moved in to the east side from medical center McDonald's on warzbach and Babcock food is always cold take to Long
customer service sucks 😞 went into McDonald's on the east side food was hot and right to order customer service was great 😃 fries 🍟 were hot and golden thumbs 👍 to this McDonald's“

“Quick drive thru visit at McDonald's. Chicken nuggets were Hot ? and fresh. Basket of fries awesome. Received the requested amount of BBQ sauce. Napkins were also included, which is great when you don't have to ask for them. Friendly staff. Smiles ? welcome. Thanks McD's“

“Please take it from somebody who has over 30 years of big restaurant experience the manager in charge today his name is Jeremy he is on top of things I almost swore this location off because I do doordash and I've had very bad experiences in the past not when Jeremy was here Jeremy here now and he took care of me fast and he delivers Hot fresh food with a friendly face you can't pay people enough to run your business like he does you should buy him a Corvette with the McDonald's symbol on the side. The food that I picked up for doordash was so fresh with such good service that I clocked out and turned right back around so that I can enjoy the food and take a break and I want you to know that Jeremy's the man“

“The cashier was young but very attentive and patient. The establishment was clean. The play area was clean as well. The burger actually was very flavorful given that it is fast food. The only thing I take a star away for is the fact that the soda machines quit working and I couldn't get a refill. They do give out complimentary cookies to each patron“

“My visit here was OK. Some employees are a tad bit rude. The wall outlets were locked so I was unable to charge my phone. But I also understand that this is not a service they are required to provide.

Vegetarian options: Various salad options.

Parking: Parking always available.

Kid-friendliness: Tablet with various games forvchildren to play with.“

“Love that they make my coffee perfect every time and the biscuits are always hot and buttery, but the atmosphere and the homeless that go inside and either cause nonsense or scare you because they look like they are about to snap,so that makes this MCD a place to take your food to go.“

“Breakfast was 10 minutes over but I asked for breakfast and instead of pushing me along they said let me see what we have and they found me a sausage biscuit and egg sandwich and fries and my delicious to die for coffee. Sherry is the manager and Daniella the girl who hands me my food that I call my 🧚 fairy is so sweet and kind and a true professional at the window. Thank you ladies you make this government retirees morning a blessing“

“Stopped in to get a quick bite. The employee suggested that I try to redeem some points that were expiring. Ended up with a free sandwich... Thank you!

Kid-friendliness: I saw a lot of children playing together in their playground.“

“It was a bad time to visit and eat inside. Was having a company holiday party. I'm not a scrouge, actually I'm happy to see that. I feel the best thing they should have done gotten a restaurant and had the party there. Close the restaurant for a few hours. Sure, you lose a few dollars, but the fact that the manager had it was outstanding. Merry Christmas to everyone who works at that restaurant.“

“Items were left out of my order. My $5 McChicken meal. I called and spoke with Linda she assisted me in a very professional manner. I was too tired to return to the store after work so she honored my meal about a week later with proper receipt and proof of purchase of course. Went through today on the way from work hot and tired. I seamlessly picked up my hot fresh meal and my ice cold coke. Ty 😊 it's hard to find good customer service these days. It was much needed.“

“Today, we went through the drive-through and received some of the best customer service while getting our food. Everyone at the window was so kind. We had a silly request. We have an autistic son who enjoys certain things from McDonald's, and when discussing it with everyone at the window, it was the most accepting experience. They were so gracious, and we appreciate it so much.“

“Well actually, personally I don't consume there or take away, but that day I arrived because I had my little niece with me and she wanted Chiken Nugets and well, I came in and ordered them for her.

Parking: There is very little parking to be honest 👍, I honestly recommend it only for take away

Wheelchair accessibility: Well yes, there is accessibility to enter, the thing is that the truth is that you forgive people in wheelchairs, you don't see there“

“Clean, well staffed, the male employee who brought our food out was above & beyond. Food was hot, looked good and fries were hot not cold. Soda machine area was well stocked. Bathroom was clean and properly supplied.
What more could you ask of McDonald's?
Good job? 👍“

“This McDonald's offers great service. Everyone there was super nice, especially The manager she helped me with an online order issue. I didn't quite catch her name. But she was in the night shift the day I am writing this review. I am a regular at this McDonald's, but they've always been so nice and helpful every time I go to get my food or have an issue. My order number for that day was 1303.“

“Sunday morning at 7:30 I was on the way to the hospital to visit our daughter for the 45th day in a row. I stopped into the McDonald’s on I-35 and O’Connor to get her a coffee and a breakfast sandwich. I did not tell any of the employees about my weariness or worry and yet each one of them treated me with such respect and kindness. The young lady who brought me my order from the kitchen was radiant and was so thoughtful in her greeting to me that I felt my burden lifted. That’s hardly what I would call “fast food!”“

“This is a surprisingly great location. I’ve been here a few times and the service is always the same. I recently went inside to dine in and I was greeted, served and checked in on. The employees were so polite and the restaurant was very clean. Food was fresh. Definitely will keep going out of my way to come here.“

“Idk if this is normal but I ordered an iced caramel macchiato and it was 75% full. Seems off to me and that just didn’t make it that well. It also was mostly milk it seems but I have mixed it up in the picture.

Edit: I increased the score because I have been back for coffee several times due to a promotion and every time it has been full and tastes good. Also staff is friendly.“

“They are my closest McDonalds and I always have great service. Sometimes it can be busy, but even then always treated with kindness. That, paired with the McDs app, keeps me coming back.

Update: Mikaela made my day this morning. I often get coffee from here and she said she made sure she got my coffee right. So genuine, great asset to the team for customer service.“

“To the manager who had to deal with my wrath tonight I apologize and thank you for you’re patience and the fact that you still served me despite being rude says allot I appreciate you’re professionalism despite my Behavior you did not deserve my treatment, I apologize i live with severe chronic pain and often just want my food and to be at home it’s not easy sometimes but that is besides the point i apologize for my actions and will reach out to do so in person“

“I was greeted right away by Linda With her beautiful smile and being very patient as I took my money out of my purse and coins. I highly recommend to dine in for Linda is very friendly and very out going, she makes you feel you're at home.“

“Perfect play area for toddlers! My 2 year old was able to slide,climb,jump around and played for hours! The age range is thru 12 but I think kids older than 5 might not think it's that fun.
Food we ordered took a bit of time but came out piping hot which for me matters more than coming out fast.“

“Had a horrible door dash experience and although it was not this mcdonald's fault, after contacting them, they went out of their way to correct the experience. Thank you for the great customer service. Thank you especially to the shift leader, and I'm sorry I don't remember his name. Shift was 5-19-25 at 8:30pm“

“Like the other locations of this great franchise, the foods they sell here are mostly of great flavor, some at a good price according to their size and others not so much and the annoying thing about all these fast food restaurants is the delay or wait for They make you wait so you can order, it's too long since they make you wait sometimes up to more than half an hour for them to serve you.

Parking: These places usually always have a good place to park.“

“I recommend this place of establishment no doubt they tend to you when the app is being used or you order from the counter I've been going here since 2009 ... ba da pa pa pa ... gotta love it !!!

Kid-friendliness: definitely kid friendly

Wheelchair accessibility: Yes wheelchair accessible as well“