Starbucks in San Antonio

“seriously the best & most kindest customer service i’ve experienced in a long time. baristas were super sweet to everyone who walked in the store and held good conversations with customers. definitely coming back here again. <3“

“This location of Starbucks, which is located on Broadway in San Antonio, TX, is fantastic! :-) I recently popped by their drive-through to grab a coffee and the staff were very kind + efficient. In terms of my order itself, the venti PSL with Blonde Espresso & oat milk that I requested, made extra hot, was perfectly executed! This is a great location.“

“Went in with one of my best friends we both order something and I ordered something for someone who wasn't there with us. The person who was at the cash register there name was Forest and they were so patient and help me decide what the best drink to get for the person who wasn't there. He was so patient and nice person and after I ordered he was having a full conversation with me and was asking questions he didn't just do his job and move on. He had a long conversation with. Overall great experience. really great service too“

“This Starbucks is by far one of the best I’ve been to. The team here is always welcoming and you can really feel the positive energy as soon as you walk in. Shane, the store manager, clearly sets the tone. He’s attentive, professional, and you can tell he cares about both the staff and the customers. It makes such a difference when leadership is present and engaged. Drinks come out quickly, the store is spotless, and I always leave in a better mood than when I came in.“

“I’m visiting from Seguin Texas because my husband‘s in the hospital and I had the pleasure of getting a white chocolate mocha from this location and it’s better than Seguin. It even made me find out that instead of getting cold foam I was getting whipped cream and Seguin because they told me the difference between The textures and the bounce in the cream.“

“Drive thru, 1 slice of banana bread, 1 slice of pumpkin bread, both old and dry. Venti coffee was good and hot. No napkins offered. Waiting to talk to the person at the window when she leaned out to ask if anything else was needed? $16 bucks for the above items, can you just provide napkins or at least give me a chance to ask for some before we complete our transaction. This used to be one of the best locations in my book. Appears they are unfortunately losing their edge.“

“This Starbucks is one of the best! The team members are friendly & efficient. I used to always order the passion fruit lemonade iced tea when we lived in AZ. Now, I always get a hot Chai Tea with whole milk and it's perfection in a cup. The yummy drinks along with the friendly service is exemplary of quality customer service. Thanks so much for renewing my faith in customer service. I was starting to 🤔 wonder. Jus say'in.“

“I cannot say enough good things about my recent visit to Starbucks! From the moment I walked in, the atmosphere was inviting, and the staff greeted me with warm smiles and genuine enthusiasm. Their attentiveness and efficiency immediately stood out, setting the tone for a fantastic experience.

I ordered a Coffee Mocha and a Hot Chocolate Mocha, and both were absolutely perfect. The Coffee Mocha had a rich and bold espresso flavor, balanced beautifully with creamy milk and just the right touch of sweetness. The Hot Chocolate Mocha was equally divine, with its velvety texture and decadent chocolate flavor—exactly what I needed on a chilly day.

For food, I opted for the Ham and Swiss Baguette and the Turkey Pesto Sandwich, and let me tell you, they were both incredible. The Ham and Swiss Baguette was served warm, with perfectly melted cheese and a crispy yet soft baguette that made every bite an absolute joy. The Turkey Pesto Sandwich was equally impressive, with the pesto adding a burst of fresh flavor to the tender turkey and perfectly toasted bread.

What really made my visit special was the service. The team worked quickly and efficiently, ensuring that my order was prepared to perfection without any delay. Despite the fast pace, they were attentive, friendly, and clearly committed to providing a great customer experience.

Starbucks not only delivered on quality but exceeded my expectations in every way. Whether you’re stopping by for a quick coffee or looking to enjoy a warm, delicious meal, this location is a must-visit. I highly recommend it to anyone who appreciates excellent food, drinks, and service. I’ll definitely be back soon!“

“Although they were temporarily out of their Siren coffee, understandably so, with the recovery effort we are all partaking in, thanks to the COVID 19 pandemic.
Starbucks never fails to make the effort to satisfy their customers. They were going to find out what they could about my request and to check back with them and also check their website for availability.
I rarely leave a Starbucks unsatisfied.
Thank you Starbucks baristas'.
You are the Frontline of the Company.“

“So I love the vibe at most Starbucks, which is what keeps me coming back. HOWEVER the staff t the La Cantera location at 730 AM was OUTSTANDING!! I was here for almost 3 hours due to a power outage at home, and they were up beat, all smiles, extremely communicative and helpful. They greeted regulars by name and came off as genuinely happy to be here. That type of energy is contagious and made an unpleasant situation somuch better!!“

“It's a Starbucks like any other. It's the staff that make it unique right? I mean, unless it's falling apart or something. So I would say it's a Starbucks like you would expect and has friendly staff. Parking can be tight in the early hours during the week and a line for drive through. It's to be expected. Park facing the building for morning shade but by 11am it's blazing hot.“

“I don’t know who has been running this place for the past month but this has been the most consistent Starbucks I’ve ever been to. My drink comes out absolutely perfect every time. No other Starbucks in the area kills it every time they do. 10/10 recommend.“

“This is a late review from last week (the 27th). Normally I don’t leave reviews, but I was genuinely impressed. I came in with a friend and was helped by a barista named Stephanie. She was patient with my friend’s extremely complicated order and treated us with genuine respect. Even though things around us seemed a little overwhelming, I could tell she still made the choice to show up with patience and kindness. She took the time to make sure we were good, got the order right, and even gave me a wave as we left. That small moment stuck with me. Just wanted to say thanks—hang in there, your effort and professionalism don’t go unnoticed, even through all the rain around us. Y’all have a barista worth recognizing. :)“

“Wow! I love having coffee in a hot mug… And for the first time ever at a Starbucks, I was asked if I wanted my coffee for here or to go. (Somehow, I just feel it’s snobbish to ask for the mug, but if I’m asked, I feel free to opt for it..) I will be back! Thank you!“

“So it's 5:29 and I am in my way to the office. I decide it's gonna be an espresso kinda morning to get my energy levels up to deal with second Monday or what ever you call this day .

I pull up and am met with the most kind voice saying " what can I do for you". my mood indicator has jumped to its gonna be a pretty good Tuesday after all.

next I pull up to the window and the smile that went with the voice greets me saying good morning with such warmth I was once again elevated in positivity now I am smiling saying have a great day as well.

I get my drink and head to the office. I go to take a drink and notice she has written " I believe in You" on the lid.

It's now offically a great day and I owe that to the angel at Starbucks on November 19 at 5:29 AM.

I didn't get your name but know you made the world a better place today“

“We came in after a long weekend at SeaWorld with horrible customer service, so was amazing to visit a Starbucks where we know connections are so important. Staff was welcoming and kind. Very helpful we had a lot of food $56 worth of items and everything was out in less than 4 minutes.“

“When i sip this
I saw God
I am no longer in pain
Life has become a bliss
When i wake up knowing this drink exists, i no longer worry about what is to come.
I might have already died and this. Is heaven.“

“This morning I went in for a pick me up because I really needed one. I'm sure that I met an angel, Griffin greeted me kindly and saw me crying at the window. I must have been a wreck, as I just dropped off my son for pre-k and he was crying and so was I. I was met with the most beautiful peptalk, plus she made me laugh, shared her own experiences, and called me a great mom. It was such a gift to me in that moment. Thank you Griffin and the Starby's team❤️“

“This store has the most pleasant atmosphere of any I’ve visited anywhere, there’s a particular woman “Jessica “ that ALWAYS remembers my name, after months, literally several months I’ll walk in this store in San Antonio (I’m from Mississippi) and I hear “ hey Brett ! Good morning!”
This is the PERFECT employee! The world needs more people like this!!!!!“

“Destiny and Maggie wonderful personalities and sweet ladies! In my 2 minute conversation with them they made me laugh and showed incredible customer service! I wanted to stay and spend more time with them. They even personalized our cup based on our funny conversation. They deserve company cudos! If I ever return to the area I hope to see them again. :)“

“Employees were friendly and helpful in quick response to a delivery pick-up substitution solution with myself to the customer. Thanks guys for making it worth it to our customers for using this service. Service is excellent in my eyes! STAY WELL in GOD'S SPEED and Happy Holidays guys. Keep smiling! I hope as a owner you share these type reviews with staff because everyone deserves a pat on the back...“

“All but 1 server here are excellent go above and beyond. The one server likes to talk about customers when he thinks they are not listening to him. His remarks and general attitude leaves alot to be desired. There was a sick lady there who he started saying things about how she needs to stop doing drugs on their bathroom ect... The lady had been at the emergency room the night before. Judge Not Lest Ye Be Judged. Things are tough enough on people in this world today the last thing someone needs is someone speaking bad about them everyone knows a lie or bad story travels much faster than the truth. And once something like that is heard about someone true or not those that hear it spread it too. Not good for business. To the rest of the staff there they are Excellent“

“This goes to the gentleman with the outstanding mustache.. .. thank you for being you. So pure and genuine.. I love this Starbucks . Thank you for your kindness after those long hours standing up . . Your still on top of being polite... Thank you. And for the 2 co workers that came out with u.. they were very polite as well .. and after the week I've had . You guys really made my night... Thank you so much...“

“I go to A LOT of different Starbucks due to traveling across town for my job, this one by far has the friendliest staff and the some of the best drinks in SA. Today, Leon made me the most DELICIOUS tasting Nondairy Salted Caramel Cream Cold Brew. This is not an easy drink to make taste good. Yet, he whipped it up, served it to me with a smile, and truly started of my day on such a delightful note. This is by far my favorite Starbucks in SA“

“I had such a great experience at this Starbucks thanks to an absolute All-Star employee! She not only introduced me to a new coffee that I ended up loving, but also gave me the best breakfast recommendation on the menu. Super sweet, attentive, and just a joy to interact with. She had a bright, welcoming presence and genuinely made my day better. Amazing woman with great character—thank you for going above and beyond Jennifer!“

“We came to get coffee and our car broke down in front of the to go order screen! The staff not only gave us water and coffee, but Gabriela, called a friend to come help us with our car while we arranged a tow truck. Just saying, they weren't obligated to go out of their ways to help, but did so out of kindness and compassion. The coffee was good too!“

“My go-to Starbucks store, conveniently situated just down the street, is a gem that stands out. Nestled right off the highway, the drive-through experience here is both safe and welcoming. It's not just about coffee; it's about the atmosphere. The entire place is consistently clean, radiating a sense of comfort.The staff at this Starbucks is like a well-oiled machine. They are incredibly efficient, ensuring you get your order fast and with precision. It's all about delivering the perfect cup of coffee promptly.What truly elevates this Starbucks is the wonderful team that serves with a smile. They are not just friendly but also highly experienced, making every visit a delightful experience.Without a doubt, I wholeheartedly give this Starbucks 5 stars. It's the perfect place to kickstart your day, thanks to the exceptional staff and their commitment to excellence. A wholesome spot that never disappoints.“

“All the Starbucks I’ve been to I get good customer service don’t get me wrong, but I came to this location for the first time with my husband and the service was top tier. We were greeted as soon as we walked in, and everyone looked happy to work. The lady that took my order I wish I could have gotten her name she wears glasses I believe Hispanic very nice and respectful. The barista that made my drink a female very respectful as well. I’ve never seen any Starbucks have board games or activities to do while in store coffee time I loved it so much. The only thing that is unfortunate is I live far from this location, but I’ll be back.“

“I had stars that were about to expire. I figured I'd spend them on a bag of whole bean coffee. The problem was, I forgot to put my order in before I left the house. Fortunately, when I got there, there was a line. So I ordered in the app and got in line. BAM! They are so fast, the line was just movin' along! I was so embarrassed to say that I had JUST placed my order on the app. "Bag of coffee? It's ready! Please pull forward..." What?! Am I easily impressed, or are they amazing and super friendly? I think they're amazing and super friendly!“

“Ash the manager on this shift is a ROCKSTAR!!!
I had my b'day drink yesterday and 2 drinks were wrong,BUT.....ASH, made EVERYTHING right in the Starbucks world and corrected the 2 drinks,did so with no hesitation and a wonderful smile.... I recommend THIS LOCATION 💯 and stop by and say hi to Ash and the other wonderful employees at this location....

Starbucks is #1, and NO OTHER coffee houses can compare!!!

⭐ ⭐ ⭐ ⭐ ⭐
👍🏻👍🏻“

“I was originally wanting a snowman cookie and after arriving I found out they sold out. I was totally understanding and regardless, they were were willing to let me choose whatever I wanted to replace that cookie. I chose a danish and they gave me two along with this gift card. Made my day! Such sweet staff for doing this!“

“Hi! I'm a regular here. I work nearby and I wait here for my ride fairly often. The atmosphere here is always so welcoming, and I wanted to commend the staff for how kind and attentive they always are. I'm quite a clumsy individual and today I accidentally knocked my personal water bottle over causing quite a spill. I'm unfamiliar with anyone's names but the young woman with braids and the young man that accompanied her immediately asked/checked if I was okay, promptly cleaned the area and both even offered to refill my water. I politely declined the refill (as I was fearful of spilling it again lol), but I found their quickness to assist me to be very admirable. The gesture was much appreciated and unexpected, and I don't normally write reviews but I felt it was appropriate to do so this evening. Thanks again. :)“

“Had an amazing experience! I always worry ordering an iced brown sugar oatmilk shaken espresso because some places make it like a latte for some reason, but when I got my order it was nicely layered and you could taste the espresso! The worker with the colored septum piercing was also super sweet :)“

“I’ve been to many coffee shops and have to say that this location near UTSA is tops!The staff is great and very helpful. I always have questions and they are always eager to answer and explain the drinks.I’ve also been here when they are busy and they are very thoughtful and quick.Overall, the experience here is great.“

“Kayla and Zilla are truly THE BEST!?ROCKSTARS!! ⭐️ Kayla has always treated me like family coming into Starbucks! ? She makes my day everytime I come in! Zilla awesome too!? Both know my name! FAVORITE DRINK! ?????? and they are both so professional, personalable, funny, and so sweet!? Just the lovest ladies you ever want to meet!? We LOVE this location because we know we'll ALWAYS get PHENOMENAL customer service! 10/10!⭐️“

“I ordered via mobile app and my order was ready within 5 minutes. They weren't busy, only 6 people in line, but I got my order quickly.I ordered egg bites and a custom black & white mocha. I always order 4 pumps dark, 2 white and they served a prefect mocha for me! It's hit or miss wherever I order it and they definitely got it right.The egg bites were perfect as well.“

“I really enjoyed being able to grab coffee and a breakfast sandwich here during my stay. I received some of the fastest service I’ve ever received at a Starbucks, food and drink came out fast. The employees were very friendly and helpful.“

“I want to give a shout out to Kaya. She gave the most wonderful service, she was friendly and pleasant, and I felt happier walking away than when I walked up! Thanks a lot for being such a great person and for the delicious Medicine Ball drinks!“

“Barista was very helpful and made my drink exactly how I like it. I came in not knowing what to get at all except for an idea. Michael was very helpful in designing my drink how I described, and it came out great! I’ll definitely keep coming back!“

“Great customer service. The barista Corey, was very helpful in helping me decide what I wanted to order. She made a delicious vanilla bean frap and then the cherry on top was the warm vanilla bean danish that she recommended me. Would try again, loved the experience.“

“This is probably one of the best Starbucks cafes in SA right now. First impression is the atmosphere with good music and soft sofa decor center of cafe. Many tables and spacious seats. The customer service was excellent. Big shout out to the manager and Emilio for helping with drinks and gift order. Check out the cool tumbler and unique cup. Highly recommended by customer and visitor alike. Come by and check out yourself.“

“Normal Starbucks! But SHOUT OUT to the gentleman who wrote the nicest comment on my coffee this morning! Really boosted my mood and had me feeling confident and beautiful all day!
I didn’t get his name and I didn’t see it till I got to my car! But thanks. It’s the small things 😊“

“Ashley and Adriel, are both exceptional workers and made sure my drinks were good. I had to come back a few times, due to mix ups in drink orders and they were able to resolve my issues quickly and were very nice to talk to. Didn’t give me any problems. Appreciate workers like them and love the atmosphere here.“

“I have to share ....I've been in this store several times it is kept so clean with excellent service...Bathrooms are excellent and I can not believe other stores don't use this as a model. I've been in store that are dirty and not friendly and will not go back...When in this area I always stop there. Keep it up folks good job.“

“This starbucks location on Quincy Street demonstrates both the strengths and limitations of the chain's business model. The interior design features warm wood paneling that appears simultaneously sophisticated and mass-produced. Staff members work efficiently despite being visibly understaffed, maintaining professional demeanor throughout customer interactions.

Supply chain issues were evident during this visit, with the location running out of simple syrup for matcha beverages while still having the tea itself available. This situation reflects the chain's emphasis on sweetened beverage options. The pastry display case presents items attractively, though the quality of the baked goods does not match their presentation.

The wood-wrapped counter and carefully selected design elements create an atmosphere that balances corporate efficiency with aesthetic appeal. Track lighting and curated artwork contribute to an environment that, while standardized, offers a comfortable setting for customers.

Staff resilience is notable, with employees maintaining professionalism despite high-volume operations. The establishment has evolved from a coffee shop concept toward a convenience store model that prioritizes beverage sales, as evidenced by the organized display of bottled drinks and packaged snacks.

The location provides consistent, if unremarkable, quality. The environment is clean and well-maintained, with the characteristic aroma combining coffee beans and cleaning products. For customers in areas with limited options, this Starbucks location fulfills basic requirements for coffee service, though the matcha beverages may disappoint when missing key ingredients.“

“I've got to give the morning crew at this Starbucks location 5 stars. For one - the baristas are always friendly. I typically place my order ahead of time and pick it up in the drive-thru window, but they're always efficient and my orders have always been consistent. The layout of the parking lot is a bit wonky, but this location is conveniently located off of 1604.“

“Great Experience at Starbucks in Target on SE Military
The staff here were very friendly and welcoming, even chatting with us while we waited for our order. The store area was clean and well maintained, and the overall experience was excellent. A great stop for friendly service and good coffee while shopping at Target.“

“Irene is the absolute best there is in San Antonio. She always remembers me and never judges me for my crazy macro friendly concoctions. When I come here to study or work, there is always a clean table with a plug and this location has messed up way less of my orders than the one down the road on “

“This location of Starbucks, which is situated inside the Long School of Medicine, is really convenient for a coffee run if you’re on UT Health San Antonio’s campus! The staff are helpful + kind, and my coffee was made exactly as I ordered it the first time I visited!“