4.3
Superb
272 Reviews
5212 Monticello Ave Suite C, Williamsburg
Customers’ favorites
- Belgian Waffle with Scrambled Eggs and Bacon
- Hash Browns Seasoned Potatoes
- Farm Stand Breakfast Tacos
- The Traditional Breakfast
“Up until this morning, my family never had a negative experience at the Williamsburg First Watch. The food was always good. and the customer service top-notch. That changed today. It started with the waitress...she didn't offer any sort of greeting and, when my mother asked for a plate of bacon to share after I had ordered the "Trifecta" breakfast (with bacon, eggs over easy, and a multi grain pancake), the waitress asked me if I still wanted what I ordered and, when we sought suggestions, she stood silent. She gave us coffee when we asked, but poured hardly any in the cups and left us barely half a carafe. My eggs came over hard instead of over easy (as did my mother's, even though she asked for over easy too. The bottom of my pancake was burnt. (I took pictures of all of this in hopes that I could speak with the manager). I also ordered orange juice, which was never brought to the table. Our waitress then disappeared, so I had to flag down another waitress to get more coffee. creamers. and a few napkins. She at least was gracious enough to offer to do so. When I finally saw our waitress at the counter, I raised my hand to get her attention, and she gave me the "wait a minute" gesture. It took her five minutes to get to us. When she did come over, I asked her for what we needed, and she didn't seem overly thrilled about getting what we asked for. When she dropped the check, I told her she never brought my juice, and wanted her to remove that from the bill, which she did (with a half-hearted apology for that at least, after asking me if I still wanted it, which would have been pointless after the meal). Forty dollars for a meal experience worth less than half that. All-in-all, compared to past experiences, I can totally see why so many negative reviews have been posted lately.”
Breakfast · $
