McDonald's in San Diego

“This McDonald's on Roll Dr is a must-stop and super convenient since it's located right after crossing the Otay border. As expected for a border location, the place gets very crowded and busy, but the service was surprisingly fast. The facilities look clean and modern, and our food was served fresh and hot. The employees were very friendly and attentive, which is highly appreciated in such a high volume spot. It is the perfect place to grab a quick bite right after you cross.“

“I eat at McDonald's 2 to 4 days a week
This McDonald's is one of the more Organized compared to others
O and Their Coca Cola taste like Coca Cola
Other McDonald's coke taste like cherry coke this location. Has it down good with their Coke
They are on Pricier side
But I am happy with their service these guys take Pride In What they do
And Lourdes the skinny lady has phenomenal character with customers and her coworkers
Ii recommend this place“

“Really good service there was this gentleman giving the orders from the drive thru on 05/31/2025 approx 10:35 am i dont know the name but still liked the service he confirmed the sausage was pork as i am not allowed to have pork and also he changed the biscuits to chicken. I know this seems pretty silly but who does care in todays time like this. Kuddos mann that guy deserves a raise for his attitude. Really felt delighted this time at MCD.!!“

“When I previously had lunch here, the food was cold and the fries were stale, so I wasn't happy. I can't really complain about how hot my delicious sausage McGriddle meal with orange juice was today. I was hungry.
This location is fantastic, and the welcoming staff ensures that the restrooms and space are kept clean.“

“The food is good and my brother stole my 20 bucks so I had to get it but luckily the cashier was super chill about it and she said she would keep my order and that promise was kept. I got my money back and the food was good. Just think the food is a bit pricey but otherwise good.“

“They could approve their locations services/food. Have people who actually care. Locations shouldn't get worse with service. but hey. I never been frustrated before untill today. when I felt like wasted a complete meal because I could not eat the cold sandwich that was given back to me and drink that taste watery and having to drive back to the establishment. Now my hash brown is cold. wow, I just want to throw it away. But you know, i'm just mad, that I wasted my money. From a franchise company that should be better.“

“I don’t often give fast food restaurants 5/5 stars, but this McDonalds at the Clairemont Square hold a special place in my heart. The evening staff are really nice people who are welcoming and thoughtful. Ashley is really cool in particular—always a smile and a friendly hello.

Recently I ordered the Big Arch meal for the first time and I was surprised by how good it was. It’s definitely better than the Big Mac. The sauce is a bit tangier, it’s just beefier all around, and the crispy onions are a good textural touch that elevates the flavor profile.

Fries are always on point—McDonalds is a gold standard in fast-food French fries. The Diet Dr. Pepper was crisp and had the right amount of ice.

Beyond this specific meal and the general quality of customer service, this location is always super clean inside and out. Overall, it’s one of the better McDonalds in San Diego, and worth a shot if you’ve got a hankering for something quick.“

“This is my favor McDonald in the area. It is so clean from the inside and outside tables to the restroom. Good and very helpful services. Sometime insatiable there for hours to read the news or responding to my emails and they never said anything.“

“Visited McDonald's while in San Diego and the experience was pretty average overall. The food came out hot and fresh, especially the fries, but the wait time was a bit longer than expected during rush hour. Staff were polite, though the dining area could’ve been cleaner. Convenient spot for a quick meal if you’re in the area, just not the smoothest fast-food experience I’ve had.“

“Well, I don’t gotta tell you about this place cause you’ve been here 1 million times but when you’re hungry and you need a quick bite, they don’t let you down. It’s nothing special you get what you’re expected to get a taste the same way as every other place like thisand it’s kind of comforting.“

“I stopped by McDonald’s and it was exactly the kind of quick, familiar experience you expect. The menu was simple, and I went with a classic burger and fries. Everything came out hot, consistent, and easy to eat on the go. The flavors were straightforward—nothing fancy, but reliable and satisfying. The place was busy but efficient, with fast service and a steady flow of customers. It’s a dependable stop when you just want something quick and familiar without thinking too much about it.“

“I received by far the BEST customer service experience from Christian today around lunch time (1pm - 2pm). He was so patient and kind even though I had a lot of questions and needed a little extra assistance in the drive thru. I asked him specifically how I can write the best review for him but unfortunately I lost my receipt with the survey code. If I can please have a link or code to create for him I would greatly appreciate it!! Thank you for being so sweet to me Christian.“

“I always order a Big Mac with large fries. I also ordered two McDoubles. How can you go wrong with two for $4!

Parking: There is only one way in and one way out. There's plenty of parking, but only one diagonal row. It was my first time having to park at North Dallas Forty. There's nothing that can be done about it.“

“I tried the chicken wraps and a 2 cheeseburger meal. I went with the drive thru and service was fast as their was two drive up spaces and no waiting (Saturday at 6:30 pm) not sure how busy during the weekday. I asked to modify the condiments on the cheeseburgers, and the order was repeated back to me perfectly. The Agent at the drive thru was very friendly, even when answering my question I had on the wraps and modifying the cheeseburgers. The entire process (from order to receiving my food), seriously took less than 5 minutes. Food was prepared exactly to order and all items were ready when I got to the pick up window after paying. The drink was first item I received and was very cold and not leaking. All hot foods were freshly made and definitely had not sat under a heat lamp. This was my first visit to this McDonalds and I will definitely be coming back.“

“I went to this location to get a Happy Meal promotion. This location is on a corner, with plenty of parking. There's large touch-screen menus for self-service. The dining area looked fairly clean and updated from my brief glance around.

Didn't use the self-service so I called to an employee for assistance. I asked for a specific item and she politely told me someone would help me shortly. Another employee came to the counter that was cordial while taking my order and getting me the specific item I wanted. The food was standard -edible- but the service was good.“

“I’ve had multiple experiences at this McDonald’s, and Amir has taken my order in the past as well and he has never gotten it wrong. Every single time, he’s been friendly, professional, and on top of everything, even when the store is super busy.

Amir keeps things running smoothly, makes sure orders are accurate, and brings a positive attitude that really stands out its amazing. It’s rare to see someone be this consistent in customer service, especially in a fast-paced environment. You can tell he takes pride in his work and genuinely cares about doing a great job.

If Amir is working, you already know your order is going to be right and your experience is going to be a good one. He’s amazing and absolutely deserves recognition. He is an amazing representation for how McDonalds employees should work/behave.“

“Worse every day.No cashier, kiosk order only;So when you have a special order that the kiosk can't provide, you have to stand in line again. Then the worker looks at you all mad because they are so understaffed that she's trying to do 9 things at once. The forced smile only makes it worse.“

“Made a mistake on my mobile app that directed me to the navy base. I did not have access to the base and was not able to cancel or change Mc Donald locations for my order. The general manager Carol was so nice and went above and beyond her service. She insisted I get my moneys worth and met with me outside the base to give me my order. She is the best Mc Donalds employee Ive ever encountered. Note: Always check fulfilling location!!! :)“

“Very nice employees and their food is always at the highest quality. If they ever do make a mistake, they will own up to it, give you new food, and do it as fast as possible as to not hold you back or make you late. The inside is fairly clean.“

“Food here is what you would expect from McDonald's, hot, quick and cheap. Don't expect Michelin Star quality and flavor. The service is good, staff is great! Parking is plenty. Beware of the heavy foot traffic from transients. That is the only drawback at this location.“

“food was good no issues. the only problem I encountered was I had to go up to the counter to ask for my missing items. when I asked they asked me if I had paid for them and I showed them my receipt. no condiments were accessible to self serve everything was kept behind the counter.“

“I rate this particular location a four because it's inside Walmart and extremely busy also on this particular day the kiosk was not in sync with the locations inventory therefore I was denied a caramel frappe and a spicy chicken sandwich (out of stock). My advice is to order at the counter and not use the kiosk if you're going to the Walmart McDonald's in lemon Grove. One last note the double cheeseburger was a little dry.The gentleman at the counter was very pleasant and and possibly the manager I'm not sure but he was he was nice and explain things to me after I had already ordered and received my order.“

“This McDonald's is excellent. The place is clean, the food is always well-made, and it is staffed by really great people that actually talk to you and make sure everything is going okay. Very professional, but it still feels like you're talking to people. They don't grimace or complain when you ask for something extra or make a custom order, they smile at you, and it really feels like an inviting place. It's run top-shape, like clockwork. Dining in is taken care of pretty quickly, and the drive-thru is speedy. They get your order correct and they are more than willing to make it right if someone made a mistake, but they always got it right for me. Great fast-food restaurant. They only hire people who take their job seriously, and it shows. Bilingual as well.“

“You really can't beat McDonald's fries when they're fresh. They came out hot, perfectly salted, crispy on the outside, and fluffy on the inside. I also grabbed a Coca-Cola, and somehow McDonald's Coke just tastes better than anywhere else. I learned they have a special Coca-Cola recipe and handling process made specifically for McDonald's, and you can definitely tell the difference. Simple meal, consistently delicious, and exactly what I was craving. Five stars!“

“Amazing staff! Graciela works the drive-thru nearly every day and greets me by name before I even give her my code.

She puts a smile on my face every time and is the reason I’ve made McDonald’s coffee part of my morning routine.“

“The people that work at this place in Pacific Beach are really nice. Great place to go even if you're drunk on the weekend. The local would prefer if you take an Uber instead of trying to drive.
Play it safe. Go to McDonald's instead eat some food , chill out in the parking lot and shoot the shit. Call an Uber
Make sure you bring the Mrs a milkshake and a cherry pie“

“What I like is that I don't have to use a kiosk. This is how I remember ordering food at McDonald's. Dealing with an actual person. Saying good morning, thank you, and have a nice day. Maybe its because I'm old school, but this is by far the best McDonald's experience I have had in YEARS.“

“Fantastic! I come here all the time after getting my son from school. The fries are perfectly cooked & the Coke is crispy and delicious. The bathrooms are always clean and smell good (like they’ve been disinfected). No complaints about the service.“

“I was really confused how to use application for the first time , but the lady with the blonde hair she works here she is really adorable person she helps me and teach me how to order I just wanna say thank you so much for having such great employees like her ❤️❤️🙏“

“Haven't been in a McDonald's in decades. Went in to pick up four plain fish fillets. Just the fillets. No bun, cheese or nothing. Was making a a appetizer. It was perfect. I read they are wild caught. Alaskan white Pollock. Would highly recommend. Have a nice day.“

“Customer service was excellent. They made a mistake with my order, but they took full responsibility and owned up to it without hesitation. When I decided to order something else in addition to replacing the incorrect item, they compensated me for the difference. It was a very thoughtful and appreciated gesture that showed they truly care about their customers.“

“I had a great service by Daniela she went beyond even when one of her coworkers said to her to charge me ( He said it to her in Spanish and I heard him) when I used my code for a the rewards and it did not came up she respected and honored it, Im glad she understood and was on the side of the customer.

Good caring person and very committed to help and provide excellent service.

Thank You Daniela

I hope your coworkers learn from You.“

“So far, best McDonald’s I’ve been too.… clean, and great service, even though I could see they were very busy. They even answered the phone when I called to ask if they took EBT. They do, and you can still get a deal if you look. Service was more like a regular restaurant, they even set extra condiments and a cup of ice aside when I asked. I had to look around a third time, just to make sure I was at McDonald’s and not some “high class” version in Japan. A+“

“I am really impressed with the customer service at this location.Both staff members today were genuinely offering good customer service.I come here often and always get the correct order and prompt service at the register when paying cash.*Even though the staff was working hard,They apologized for the wait on my food when my food actually made it just as soon or sooner than most locations I visit.*(I like the option at McDonald's to use the kiosk ordering system but it's not going to work if people can't get customer service at the register when paying cash and it won't work with the older generations if they don't make their interface more user-friendly.)“

“I Ordered 3 Everything Breakfast Plater It Came With 3 Pancake's 3 Silces Bacon, 3 Egg's Made Into A Square Patty & 2 Slices Of English Muffins It Was Delicious My 2 Co Workers Said The Same Thing Yummy Yum Yums 😋 😋 😋 🥓 🥓 🥓 🥞🍳🥞🍳🥞“

“My experience has been average. The morning staff were friendly, but of course, they’re typically busy. I usually order like five Egg & Sausage McMuffins, because those are addicting. The sandwiches come out hot and fresh, especially with the muffin bread. Very lovely during a cold morning. Although, I wish the restroom was cleaner.“

“Buy far one of the nicest McDonald's in the county, very modern decor, good food friendly staff, and modern kiosks available to place your order quickly

Parking: This place is in a busy area so lunch time could be a challenge to find parking lot“

“dthe experience was better than expected. The employees were polite, my meal was ready within just a few minutes, and everything tasted fresh. The restaurant had a welcoming atmosphere and the washrooms were kinda clean, there was alittle excrement there on the floor. Seen worse though no worries its a bit normal you know, well i love mcdonalds and you can never go wrong with it“