“Really good customer service. My two kids had a blast. Food was delicious and the restaurant was clean. Tables we’re wiped down, and floors were mopped. Employees and guests were smiling. As long as you have crew to help, the managers can delegate steadily. Thanks McDonald’s your crew was awesome!“
“I know a lot of people post when they’re complaining but I really do try to post when I have a good experience as well. So, Jorge at this McDonald’s Monday morning he was the cashier, and he was just very helpful and let me know that if I ordered a certain way that it would be less expensive and I just really appreciate it that. He was great“
“Went here the morning that hurricane Hillary laid waste to San Diego. The folks working here were fast, polite, and provided some great food to weather the storm. It’s not the closest McDonald’s for where I live, but always worth the drive for the better service.“
“I came in and ordered for a large group. 15 breakfast sandwiches and 12 hashbrowns. The order was complete extremely fast with everything hot and made correctly. I was super impressed, the restaurant was clean and the service was provided with a smile. I would absolutely go back!Parking: Easy in and out. Plenty of parking“
“I do miss the old staff and the design of the location, as it was so unique. I miss the days when the Bistro served gelato. And yeah, I'm a little sad that the upgrade did not have the second story as they intended to have.But, the new staff and especially the new manager are super nice! I just go through the drive through, and I gotta say, the two lane drive through is great to have!“
“Food was hot and fresh. Service was fast and efficient. Atmosphere was warm and welcoming.Parking: AdjacentKid-friendliness: Plenty of toys and time for the kids.Wheelchair accessibility: A ramp brings you to the dining room, in two directions from the parking lot.“
“My favorite part about this place is the staff. Awesome and friendly. The fries are on point 90% of the time, compared to outside places which most of the time have horrible and soft fries. I'd go here just for the crispy and hot fries. There's a lady that works there who consistently fills up the fries completely to the rim. Amazing!I'd pay extra for her fries. “
“I am going out of my way to say how great this particular McDonald's is. I go often for iced coffee, the apple pie, and now I am exploring more options. The service is blazingly fast, and the staff is always exceptionally friendly. I love this McDonalds, five stars.“
“Good food. Friendly service but needs improvement. Don't include or ask you about condiments unless you tell them. Catchup should be automatic. Clean in side and out. Plenty of parking. Both outside drive thru menus unreadable due to burn out screens.“
“The staff was nice. Easy to get food. Short line. This McDonald'swas on base. Only thing I didn't like was there was no changing table to change my baby. I had to go back outside to my car and it was night time so it was cold and dark. Not really ideal place to change a baby. That was my only complaint. Everything else was great and pleasant staff. I even appreciate that they have whole milk which is essential for baby growth and development. Nice job McDonald's!“
“Drive thru: They forgot to give me my hash brown. It's so irritating because you want to move out of the window quickly but you have to double check your order. You HAVE to. Then you think it's just a hash brown... but the hash brown is more than $2. It all adds up. Why don't they ever accidentally GIVE me a hash brown?“
“Staff= always friendly!Food= always hot and delicious as it should be!Parking: Parking is mostly shared with other businesses, but there's plenty!Wheelchair accessibility: All handicapped parking is right infront of the entrance, how it should be. Very accessible.“
“I'm a sucker for the adult happy meals that they started to re-release. I love this particular location because it's not busy, there's a lot of parking stalls, and they have an outdoor eating area.I'm not sure why the ratings are very low here. All my experiences have been positive so far.“
“Used the drive-thru to get food for my wife. Everyone was polite and professional. We had to wait a few minutes as they were cooking fresh fries. I don't typically go to fast food restaurants so I was a little surprised at the cost but apparently that's how things are at these type of restaurants. A good experience.“
“Rock solid McDonald’s. Service is always excellent, the drive-through line moves quick, and the food is good as it gets at a McDonald’s. We’ve learned the hard way to avoid some other fast food locations in the area, and end up eating here more just because it’s run well.“
“Last Thursday Evening (2/15/24).My on-line/app order:*Delivery via UberEats.1-Double Quarter Pounder MEALwith Large Fries & Large Soda.1-Double BigMac Hamburgerwith Medium Fries. (NO DRINK)Received the entire on-line delivered order in a Sealed Large Paper Bag.Upon opening the bag.All the ordered items were inside the bag...PLUS an additional soda.I'm quite sure the extra soda was a simple error, because of my unusual request of ordering1-Combo MEALwith an additional meal order without a soda. That would certainly confuse anyone including me.*just so happen...My friend wanted a soda, she drank the extra soda, it didn't go to waste.*I owe McDonald's $payment$ for the extra soda.?**OVERALL RATING**FOOD/DRINKS: Excellent.SERVICE: Excellent.PRICE: Fair/Reasonable.“
“For as busy as this location is, they work fast and you never have to be concerned about receiving cold food because they are always super busy. One issue is they are so busy that many times I've had to eat my meal outside because there were no seats available. Also if you have to use the bathroom, they charge 50 cents and it can only be in quarters.“
“McDonald's is a beloved fast-food chain known for its iconic menu items and convenient service. Whether you're craving a classic Big Mac, crispy fries, or a refreshing milkshake, McDonald's has something for everyone. With its widespread locations and quick service, it's a go-to choice for a satisfying meal on the go. Plus, the Happy Meal options make it a favorite for families with children. McDonald's continues to be a staple in the fast-food industry, offering consistent quality and value to its customers worldwide.“
“Kudos to ShamarkaeI recently had the pleasure of experiencing exceptional customer service at McDonald's, and I felt compelled to share my gratitude for the outstanding service provided by Shamarkae.In an era where exemplary customer service seems increasingly rare, Shamarkae defied the norm and turned my visit into a genuinely delightful experience. His ability to transform a frown into a smile is a testament to his dedication and professionalism.Not only did Shamarkae exhibit an impressive understanding of the menu, but he also demonstrated the rare skill of upselling while still respecting my budget. His recommendations were thoughtful and tailored to enhance my dining experience, showcasing a remarkable balance between customer satisfaction and business objectives.McDonald's should take immense pride in having Shamarkae as a member of their team. His commitment to delivering exceptional service sets a standard that all McDonald's employees should aspire to emulate. I am convinced that having his face represent McDonald's across the board would be a powerful symbol of the company's commitment to providing unparalleled customer experiences.In conclusion, my sincere appreciation goes out to Shamarkae for going above and beyond in making my visit to McDonald's truly memorable. His professionalism, product knowledge, and genuine concern for customer satisfaction deserve recognition, and I hope McDonald's acknowledges and celebrates the exemplary service he consistently provides.“
“We came in we ordered our food. We didn't wait long for our food. We liked our food it takes yummy. The bathroom was a little yucky in front of the toilet. The eating area was veey clean.Kid-friendliness: This restaurant has highchairs, nuggets and fries for kids.Parking: The spaces are big enough for cars.Wheelchair accessibility: There are some car spaces for disabled people in wheelchairs.“
“This is one of the best locations. The workers are really nice and the service is quick. I highly recommend downloading the McDonald's app because you get deals and rewards. For example, every Friday has free medium fries with purchase!“
“I am really impressed with the customer service at this location.Both staff members today were genuinely offering good customer service.I come here often and always get the correct order and prompt service at the register when paying cash.*Even though the staff was working hard,They apologized for the wait on my food when my food actually made it just as soon or sooner than most locations I visit.*(I like the option at McDonald's to use the kiosk ordering system but it's not going to work if people can't get customer service at the register when paying cash and it won't work with the older generations if they don't make their interface more user-friendly.)“
“Friendly people, great prices ...the owner has kept things like ice cream cones under 2.00 thank you!They had to change the lobby hours for counter service due to crime. So it closes inside at 7 pm but drive thru is open till 11 and I think midnight Sat I'll have to look.But it's only the lobby not the drive thru that's closed unlike the hours someone posted. I live across the street so...we go there a lot.“
“Always great to run by (weekly) when I get my usual craving for the "#1 combo with a coke". Even though I think their food is really good, it's actually been proven (research it) that their coke is better than other fast food/restaurant establishments because of the way they order it from Coca-cola. Believe me, I drink coke everyday out of a can or bottle, it really is extra special. Even my husband will drive through just to get a coke!“
“Bunch of angry ol' Mexicans that have no legitimate regard for your overall experience nor satisfaction, what a shame. Ask me why each time I've gone there it very much appears they talk great amongst themselves but this nice white girl who has actually taken care of me gets talked down to and I can tell the level of disregard they have towards her. I will not support this establishment furthermore, I am saddened to see how an American Staple has lost its core for equality and basic values.“
“Been going to this location for 22 years. Friendly / helpful staff and fresh on time food. Modern and very nice inside and lots of parking outside. Has the DOUBLE line for the drivethrough to lessen the wait time. Has outside eating area with fence around the eating area also.“
“I rate this particular location a four because it's inside Walmart and extremely busy also on this particular day the kiosk was not in sync with the locations inventory therefore I was denied a caramel frappe and a spicy chicken sandwich (out of stock). My advice is to order at the counter and not use the kiosk if you're going to the Walmart McDonald's in lemon Grove. One last note the double cheeseburger was a little dry.The gentleman at the counter was very pleasant and and possibly the manager I'm not sure but he was he was nice and explain things to me after I had already ordered and received my order.“
“Seems they're too busy getting take out/delivery preference over walk in. Food? Every McDonalds same food.Kid-friendliness: Well no playgrounds now but they like food & Happy MealsParking: Too many locations to list in Eastern San Diego County.“
“I really like this mcdonald out of most... I'm here still, I like that the upstair have a little play area for toddlers/kids... today was cool, while we was waiting for order my daughter kept going up to these kids table I felt bad that the girl, I think she's Samoan, she end up giving the rest of her fries to my daughter... my daughter has speech delay so she has tendency of just going up to what she wants which we working on... so we like coming here... the only concern we have is just the electronics upstairs is still not working just wondering when that's going to be fixed coz that'll be much fun... other than that most is cool...Kid-friendliness: They have a play area for toddlers/kids upstair...“
“Remember this is McDonald's so there is no way I can give it a five star in food or atmosphere. But I think the food is a little better prepared than I have ever seen before. I mean the burger was put together better. The bun seemed fresh, and the fries were more crispy than I usually remember. The order was correct, the first time! The drive through moved quickly. So overall this is the best experience I have ever had at a fast food place. You have a great team here. The lady in the drive through was perfect.“
“Very clean location. The only reason I scored the food at a 3 is because I made the mistake of ordering a McRib. While I love them, they don't love me. I know this and hadn't had one in years but decided to try anyhow. Same reaction, done with this wonderful treat. Getting old sucks!“
“Food was excellent as usual the service super slow except Drive Tru ... Management needs to get the work out faster the other day i wàs in a hurry was craving McDonald's fries but went elsewhere because i had no time to wait for the people working there's who's break time is and who's off tomorrow.“
“The only thing bad about McDonald's is they make you order from instead of from the cashier. That makes no sense when people that have only cash would still need to pay from the cashier.Also I am demanding for McDonald's to bring back there beef torta“
“Love this place. It's my home away from home. Love the warm-ups for the coffee in the dining room. Kyle is awesome as an ambassador. Really enjoy his personality so much better than the kiosk. Please do away with the kiosks and bring back more people like Kyle on the front lines. Thank you McDonalds for all you do for Rady's with the round up the total on purchases. Lastly, even though I'm in my late 30s this place still brings out the kid in me and every McDonalds has done that for me all my life.By the way, any chance of getting a Lanai at this location? Would love to enjoy a cuppa joe outdoors in America's finest city“
“Actually went through the drive thru. Service was very good and quick. My order was right. Even if they were to make a mistake, this particular Mc Donald's is good at correcting the mistake with no questions asked and very sincere in their apology. The atmos6is very busy in the drive thru more than inside. But when the kids get out of school. It's very busy inside and they are good at giving the customers quick service. I recommend this restaurant for anyone in the area and outside the area too. Very well kept place by my opinion.Parking: Parking is on a strip mall area and there is a fitness center there which takes a lot of parking but, there is plenty for the restaurant.Kid-friendliness: All Mc Donald's are kid friendly.Wheelchair accessibility: There is wheelchair accessibility and is convenient for the handicap.“
“This is a nice place, quite busy at times, but also with quick service and fresh food. The staff is attentive and corteous. Overall a great place for a quick bite or to pass some time just chilling!Parking: They have a lot of room for parking.Wheelchair accessibility: There is wheelchair access available.“
“Martha who works at this McDonald's in the morning is absolutely wonderful, she always makes sure that my morning coffee is perfect, and give this girl a raise and employee of the month, because it's few and far between that you find someone working at a McDonald's who puts forth the type of effort that Martha does. Thanks Martha for being someone who realizes that human kindness is essential.“
“This place has the best customer service and self service kiosks which come in handy when they are at rush hour! Dont forget to download the McDonalds app and you will get the extra hookups for sure! ??Parking: Parking is Legit there is alot of space at this McDonalds ?. Atmosphere is great and they have great workers here and Great Wifi Accommodation & theres a Chevron nextdoor for convenience. Im for sure coming back here.“
“This one is right at the border of Mexico in Otay. Looks like it was recently remodeled. I found the place clean, plenty of automated menu boards to place your order if you want to minimize your human interaction. The order was ready in record time, was accurate, and tasted as expected.For a McDonald's, it was a 5 star experience“