Customers` Favorites
Customers` Favorites
“Best bake shop in Massachusetts..“
Customers` Favorites
“Usually, I’m a harsh country girl about my products, but this restaurant was exquisitely amazing. My seventh born
Daughter Chiknata loved the double chocolate muffin and accidentally ate a napkin, thinking it was it
The surface was amazing and usually I’m harsh about service, but it was so nice. They gave us our food. and our Boba was so nice. It was so nice. I“
Customers` Favorites
“Place was spotless. Drive up appeared to be busy from the inside but I could see the cars were moving along. I went inside so I didn't have to have my husband go thru the drive thru (he's not a coffee person) They were friendly and it only took about 2 mins to get my coffee. It's on a busy street, a corner and it was difficult to take a left out of the parking lot but I would definitely go again!“
Customers` Favorites
“Come here when Vinnie is working. Perfectly made every time with a smile. If he's not there it ruins my day lol“
Customers` Favorites
“Place was spotless. Drive up appeared to be busy from the inside but I could see the cars were moving along. I went inside so I didn't have to have my husband go thru the drive thru (he's not a coffee person) They were friendly and it only took about 2 mins to get my coffee. It's on a busy street, a corner and it was difficult to take a left out of the parking lot but I would definitely go again!“
Customers` Favorites
“Who ever the kid is that works mornings at the Enon Street location in Beverly is very rude. I came into the store this morning when they opened at 430am. He saw me walk in, paid no mind to me and went off to God knows where. I waited 5 mins thinking he'll be back, NOPE!!! I walked out. If your not a customer oriented person, THIS JOB ISNT FOR YOU!!“
Customers` Favorites
“Great customer service... Especially in the morning. The employee's are extremely friendly, helpful, and upbeat. You don't get that vibe like you're ruining their day by ordering a coffee like some other dunkin donuts I've been to. They keep the drive thru moving fast as well as the line inside.“
Customers` Favorites
“5 star for Dylan and Dylan only. Today the restaurant was filled with about 25 college students waiting for orders. Poor Dylan was the only employee working and was able to get orders out and maintain professionalism through such a difficult situation. Apparently his two other coworkers walked out leaving him on his own at one of the busiest times. Dylan deserves a raise. Not sure who the manager is but Dylan is a star and needs to be rewarded for his amazing work.“
Customers` Favorites
“Great friendly service. Bathroom so clean.... Very clean all around!!“
“Wonderful very friendly Very cool Ok clean“
Customers` Favorites
“Friendly crew. Hard working and awesome new espresso machine.“
Customers` Favorites
“Always awesome ice coffees an great service :-) DD's you ROCK!!! lol smores my favorite yummy..“
Customers` Favorites
“Never in my life have I ever ordered My usual Hazelnut coffee and blueberry muffin and the muffin actually come out FRESH AND WARM. Like this was right out the Oven or microwave but either way it was amazing! Gloucester Dunks on Washington street i think it was thank you!“
Customers` Favorites
“I love Dunkin. I go there too much. Everywhere I go in Massachusetts there's a Dunkin donuts. Honestly the coffee and donuts are usually mediocre. But the sausage, egg, and cheese on an English muffin I get is pretty darn good. The edges are crispy and fatty on the sausage.“
Customers` Favorites
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“Just this morning I placed a mobile order at the Walnut location in South Hamilton because I frequently order from there, but I was actually in Manchester by the Sea at the time and accidentally did not switch the order to the correct store. Ooops 😬 This has never happened to me before, and I realized the mistake only when I arrived at the Manchester location.
The Manchester team was incredibly kind and immediately helped by comping my order (cappuccino and donut) by direction from management, which I didn’t expect and really truly appreciated.
The management team here is spectacular. We have known them for years and they go above and beyond: they keep the Dunkin store in Manchester-by-the-Sea running very smoothly even on the most crowded days and they are very customer focused. Of all the Dunkin’ Donuts I’ve ever been to this is really the nicest one in terms of freshness, quality, friendliness, location, management, and customer service. 🌟 🌟 🌟 🌟 🌟“