“I really like this particular SweetFrog location in Maryland more than the others. They have a great selection of yummy toppings, and I've never been let down. The place is also very clean, and all the frozen yogurt flavors are available. On 2-21, the customer service was exceptional. The cashier was super friendly and helpful.“
“I haven't been to a Cold Stone Creamery that I haven't liked. The ice cream cakes are delicious, the cookie ice cream sandwiches are my favorite. The fully edible cupcakes are great. The least favorite is the peanut butter Reese's cupcakes. They make me too thirsty and have too much peanut butter for my liking. This is the first CSC that I've been to with other options. They had cake pops, caramel apples, cookies, and other sweets. It's definitely the best looking one I've been to and with the most variety of items. It's far from where I live but I stumbled upon it visiting a relative. I definitely recommend it. It's well lit so the ambiance is pleasant and the service is very pleasant. The most surprising thing they had were some dog treats. I grabbed some for my dog.“
“First time here at Dessert Junkie. This spot is nothing short of ADORABLE. The owner Alexis has one of the best customer service experience I’ve experienced in a long time. She let us sample anything we wanted and was very patient as we were undecided. I’ve found my new dessert home. Now the desserts….THE BOMB and the variety is exceptional. I’m coming back. Oh and we even got to tour the kitchen.“
“After sampling half of their menu over the last year, I can finally say that Spot of Tea has officially solidified its spot as my go-to boba spot in DC. This humble little stall tucked in the back of Union Market has it all -- a delicious and perfectly crafted menu, friendly and efficient service, and simple yet adorable decor that creates a calming space in the middle of Union Market's bustle.They have a great selection of teas that includes both classic favorites like Thai tea or your basic milk tea, but also a smattering of exciting new flavors / seasonal specials like mango hibiscus or calamansi ginger. If you're anything like me and struggle to make even the most basic of decisions, their menu also features decision guides, listing out caffeine levels, flavor profiles, and a one-line "why you should pick this drink" for quickly comparing between different options.Regardless of which drink you choose, Spot of Tea is sure to satisfy any craving, whether it's for something rich and milky, fruity and refreshing, or just straight-up caffeine. It'll also include some of DC's best boba pearls, with the perfect chewy, QQ texture (or lychee jelly if you'd prefer). I also love that they default to using oat milk for all their drinks at no extra charge, although you can request a switch to dairy milk if you'd prefer.While it's hard to pick a favorite from their phenomenal menu, a few stand-outs are:- Mango Hibiscus (great for cooling down on a hot summer day)- Mango Yuzu Black Tea (great for cooling down on a hot summer day...but also with caffeine)- Hot Black Sesame Latte (who needs hot chocolate when you can have a rich, piping hot cup of black sesame latte / milk?)In addition to their teas, they also create a delicious oat milk soft serve. You can either get matcha, black sesame, or a swirl of the two flavors -- my personal preference is always the swirl, but both flavors are great on their own as well. You would never guess its dairy-free from how rich and creamy it is, and their ice cream is the perfect level of sweetness, with the slightly bitter matcha and nutty sesame seeds breaking through the sugar.All in all, I truly can't recommend Spot of Tea enough -- absolutely swing by to give their teas and soft serve a shot!“
“Delicious dairy and ice cream! They accidentally left a pint of gelato out of our order and then drove it by the same day with an extra included! So nice, and such incredible service during crazy times! I'm excited to go back there in person when things are opened up again.“
“My mom and I stopped in before seeing a show at the theater across the street. The place was clean and smelled so delicious! The ice cream was sooo good! I had the gooey butter cake and texas sheet cake (which was dairy free) and both were some of the best flavors I've had anywhere. And the cones! They're made fresh and have such a nice crunch without being so hard you break a tooth. I honestly almost went back for another when I was done. This is a definite stop!“
“This place can get popping' with its limited parking but it's close to my house and they usually have what you're looking for. Street parking can be available if they have no space in their lot and they have a small seating section next to the line where you order. There are three windows you can order from but only the first two have the bar code scanners. I love this place and will definitely be coming more during summer time!“
“I got a free cupcake for the new years. The cupcakes bread is soft in the middle. The cream atop the cupcake is sweet and has almost of a cheesy flavor(it reminds me of the cheese bread that I would get from Hispanic bakeries); amazing taste! The lady is extremely kind as well. Good service:)“
“Gelat’oh came to my school for teacher appreciation week! It was by far the BEST part of the week! They had so many great flavors it was hard to choose! I got 1/2 salted caramel and 1/2 Cinnamon Toast Crunch and they both taste DELISH! The woman in the truck was so friendly and accommodating. I would definitely recommend!!“
“I had a wonderful experience visiting the ice cream shop today. I went in on an extremely hot day with my children and was not expecting much customer care. Despite my low expectations, the staff were engaging, patient and very friendly in helping my family and I choose flavors. I personally asked for the staffs names because I want the management and them to know that I appreciate them going over and beyond to provide customer service. Daisha, Kayla and Matt you all deserve a round of applause.“
“This place was so cute! They had red and white stripes as their decor, and also a pretty good outdoor place. The workers were kind, and they brought our order pretty quickly. I got my go-to Rita's order, blue raspberry and root beer Italian ice with gummy bears. It brought out those exact flavors, and I loved it. My friend got the pear ice cream, which they said "I like it" and they said that "they were surprised the small size is still a lot." I guess the small size is a bit large, but other than that, this place is very awesome!“
“The place is different from when it first opened. The chicken is as good as ever. It's still more of a take out place than an eat-in, but there are picnic tables available if you want to eat there (we did). The service was good and the food was worth the trek over.“
“This was my first time at this shop. I was craving some funnel cake and it was delicious. They have so many favors of ice cream! My son loved the cotton candy flavor. My husband enjoyed his strawberry smoothie. The staff was super nice and I loved the relaxed atmosphere. A hidden gem! We live so close by and will definitely come back.“
“Absolutely love this place! The ambience is very peaceful and the service was amazing. You can try multiple samples and even get two flavors in a small. The options are really diverse and they even offer sorbet! Definitely worth trying if you're in the area.“
“The service was great!Great cookies/brownies. However the red velvet Brookie was definitely a lot sweeter than expected but it’s not bad.The outside atmosphere can be a bit off-putting, especially if you can’t find parking nearby and have to park a couple streets down- especially towards the evening.“
“Great for gift giving no matter the occasion, this place will have something scrumptious! Are you looking for cherry blossom themed treats? They have chocolate cherry bark, plus holiday and special seasonal candy. Nice packaging too. Check out the CLOUD! It is a made-from-scratch marshmallow with a ribbon of caramel covered in chocolate.They also have chocolate covered pretzel rods, giant peanut butter cups. and chocolate covered oreos, which are very popular. There are many more candy items, too. If you can't make it to the candy shop on Capitol Hill, you can order online. My order arrived carefully packaged, quickly, and not any cookies were crumbled! My DC Landmark chocolate covered Oreos were delicious!Great communication from the company about the order - I knew exactly when it was arriving.“
“Exceptional Customer ServiceGeneral ManagerMs. Hope FogleCaptain Cookie & The milk Man : On 02/28/2024In the bustling realm of customer service, exceptional experiences can transform a routine transaction into a memorable encounter. Amidst this pursuit of excellence, General Manager Ms. Hope Fogle at Captain Cookie emerges as a beacon of outstanding service, embodying dedication, warmth, and proficiency in every interaction. In this review, we delve into the remarkable attributes that distinguish Ms. Fogle as a paragon of customer-centric leadership at Captain Cookie.At the heart of Ms. Fogle's approach lies an unwavering commitment to customer satisfaction. With a genuine smile and a genuine interest in each patron's experience, she creates a welcoming atmosphere that transcends mere transactions, fostering genuine connections and lasting impressions. Ms. Fogle's ability to anticipate customer needs and preferences ensures that every visit to Captain Cookie is met with personalized attention and care, elevating the overall dining experience to new heights.In addition to her proficiency in customer service, Ms. Fogle's passion for her work is palpable, infusing every interaction with genuine enthusiasm and energy. Her infectious positivity uplifts both patrons and colleagues alike, creating a vibrant and welcoming environment at Captain Cookie. Whether she's recommending a new treat or simply engaging in friendly conversation, Ms. Fogle's warmth and sincerity leave a lasting impression on all who cross her path.In conclusion, Manager Ms. Hope Fogle at Captain Cookie exemplifies the epitome of customer service excellence, combining dedication, empathy, and passion to create memorable experiences for patrons. Her unwavering commitment to customer satisfaction, coupled with her adeptness in leadership and teamwork, sets her apart as a true service champion in the hospitality industry. As a beacon of warmth and proficiency, Ms. Fogle's contributions to Captain Cookie resonate far beyond the confines of its walls, leaving an indelible mark on all who have the pleasure of crossing her path.“
“We visited this the one at the corner of 14th Street and F Street, close to the Treasury building and the White House. Probably our favourite place to eat in DC. We were very glad to have found it, not too far from the National Mall. We were determined to avoid all the burger vans serving crap! This place is not a tourist trap and serves decent enough coffee with plenty of choice. Also a good selection of baked goods, as the name implies. My partner loved the cinnamon roll. However I couldn’t help being shocked at how absolutely everything is served in disposable packaging. It seems so wrong and wasteful to a European. I realise America is different but not everything different is good. Anyway, having said that, it’s true of so many American places to eat, not just here. I would recommend it as a decent place to go within spitting distance of the National Mall and the White House. We really liked the relaxed atmosphere. Just one note of caution- I think I was pickpocketed in the restroom there, so take care if you go in there.“
“Locally owned, Moorenko's is an ice cream shop in Eastern Market with a vast menu of flavors, including dairy-free options. My daughter enjoys the milk chocolate ice cream with marshmallow and sprinkle toppings. They also have a chocolate chip cookie dough option with plenty of dough inside. The ice cream is pricey compared to the place inside nearby Eastern Market, but it is good!“
“Came to La Neveria Michoacana for a sweet treat and opted for a banana split. I chose 2 vanilla and 1 tres leches scoops topped with M&M's, peanuts, and wafers. It was delicious! The homemade ice cream stood out with its quality taste. I'll definitely return for more.“
“Yummy yummy to my tummy. There is nothing bad to say about Rita's Italian Ice.The staff at this location are less than enthusiastic and usually have stepped away and have the windows shut in between taking orders. The parking for this location is very tight and congested.Nevertheless, I'll be back over and over again because I need my dose of Rita's.“
“Maryland Dairy has been serving ice cream on the University of Maryland for 100 years. Formerly located in the Turner Building, its name has been simplified, and it is now conveniently and logically located in the food court of the Stamp Student Union. We were planning to have lunch after leaving campus, but we had to have ice cream first! The colors and names of the choices were attractive. The purple was actually blueberry with vanilla cookie pieces and cream cheese icing swirl. It was named after W.S. Arbuckle, a former university professor and author of a definitive book on ice cream. We also tried Terpresso, a double strength coffee ice cream with crushed Oreos and a caramel swirl named after the Terps or Terrapins sports teams. The Sapienza, which we were told is the customer favorite, was a creamy, rich vanilla bean ice cream with chocolate chips and chunks of chocolate fudge brownie, a smooth chocolate swirl, and creme de cacao. In recognition of Jim Henson, a prominent alumnus, and his Muppets the green mint ice cream with chocolate chips was named Kermit’s Kiss. I only regret not bringing an insulated bag so I could take home some pints from the freezer.“
“Francesco and his brother were the perfect fit for our wedding reception. Having spent time in Italy, we absolutely loved their authentic, delicious gelato. They really worked with us on our flavors and delivering exactly what we wanted. They provided such a charming and polite service for our guests. Having our own family experience with Downs Syndrome we love that their business does so much to support the community and dispel misconceptions. We highly recommend them for any event. We enjoyed the entire process from start to finish! - Emily & Dylan (Sept 1, 2023)“
“Lots of inventive flavors and a couple dc inspired collabs too. Hard to get over the price tag though, one that makes Jenis and Jubilee seem like a bargain. Would go if I’m in the area for a treat but not going out of my way for this one!“
“I personally don't know anyone who dislikes Rita's. Back in my college days I remember how my friends and I would run over from our dorms to get the Spring special. Not sure if they do that now, but on occasion I do still get an urge for a (small) gelati -- which is both custard and Italian Ice layered in one cup. I haven't disliked any, but I usually gravitate to the Mint Choco Chip cream ice and ANY of the custards. Just depends on what's available.One thing I also like is that in addition to the standard nutrition facts charts, they share a chart that lists all the flavors and which ones do and do not contain dyes and gluten. That's... really awesome. The parking lot for this location is really tight... and there's a bench or two, but ultimately not too much space to hang. Prepare to grab and go... and escape that parking lot haha!“
“Delicious cookies and ice cream, great customer service!Nothing better than warm cookies fresh out of the oven! I've had problems with delivery a few times, where some of my order was missing, but that's on the delivery service, not Insomnia Cookies. Whenever that's happened, I've just called the store, and they've promptly taken care of it, either by re-sending out my order or issuing a refund.“
“I was watching my three little neices didn't want to load them all up drive to get ice cream so we called in an order of kids cups seven or eight different flavors and had them delivered. Kids loved it and I was able to stay in my Jammie's all day! Thank you!“
“Nice hot and humid day.... I scream, you scream ... we all scream for ice cream! This is a walk up window ; where you order and pay and they call your name when it's ready. There are a couple benches and tables to sit and eat at. I ordered a waffle cone with butter pecan ice cream. They definitely didn't skimp on the pecans. Pecans galore in my ice cream. . Hahaha more pecans than ice cream actually and I was okay with that. Usually places skimp on the pecans and only give you the cream. My other half ordered mango sorbet.... Light and refreshing and hit the spot. Nice treat on a hot day! Parking is shared with other restaurants and stores nearby ; on the plus side it's free at least.“
“I visited the Bowie location last week, and was assisted by Kim. She was awesome! The customer service was top-notch! She created my ice cream mixture just as requested and even engaged in polite conversation while she prepared my order. The delicious ice cream was the cherry on top of my visit!“
“While visiting UMD, my daughter and I wanted some ice cream and decided to try Class 520, Location is great, very close to campus. We both ordered bubble tea and ice cream , everything was awesome. Portions are large. Prices are good, service was very nice. Will definitely return.“
“This spot is located in the same building as Wiseguy Pizza and Khin Sushi. I was greeted immediately which is always a plus. They have a good variety of flavors to choose from. I'm a chocolate lover so I chose the Reeses and and Red Velvet flavors. Both were rich, creamy and tasty. The red velvet didn't really taste like red velvet to me but it was delicious. It just didn't give that signature flavor. Since they are located at the same counter as the sushi restaurant, it doesn't really feel like a gelato or ice cream shop but that isn't a dealbreaker. I would visit again.“
“Great place and super great service, the line is always long but everything there is fresh and made to order. It's inside the food court and it's a must go to for something freshing to drink and the ice cream is awesome and the service personal are nice and helpful“
“Upon entering the facility, I was showing my mom what cookies were available for the week, waiting for the kiosk when one of the employees asked if we would like help. They took our order and showed us the beautiful cookies. I had a jammy heart cookie that was sweet and delicious!“