Customers` Favorites
Customers` Favorites
“Yummy latte. Got the spiced coconut latte with oat milk. Very helpful and friendly staff. Husband got blood moon tea and it was delicious too.“
Customers` Favorites
“Today I reserved their front room for my husbands "Celebration of Life". I had asked Courtney about reserving the room and catering with pastries and sandwiches. I wanted a small and quaint space for the event. Courtney and all of her employees were AWESOME!! They were so helpful and caring, it made the event go so well. I cannot thank Courtney enough for the awesome space and the good food!!! I would rent this space out again for any event!! Thank you Couchland!!“
Customers` Favorites
“very nice spot with good coffee, good service, and a very nice atmosphere.“
Customers` Favorites
“We visited on a Saturday morning and it was very crowded, however, the staff got through the rush in a timely manner and still managed to make good quality drinks while being friendly. Overall good experience but on the pricier side of coffee. Its a nice touch that its only a short walk away from the falls-which we took advantage of.“
Customers` Favorites
“very friendly baristas and great coffee; the lavender bergamot latte is excellent. photo taken at Coventry location.“
Customers` Favorites
“great coffee, great people“
Customers` Favorites
“I absolutely love the owner she’s amazing as well as the entire staff, always greets you by your name, my order is always correct and in a timely manner, she makes my coffee exactly how I like it. I’m actually closer to the one on Vine St but come over to this location since I never have issues.“
Customers` Favorites
“Went to Cafe Europa this evening with my husband and son. Weiner schnitzel, Goulash and stuffed cabbage were ordered and all were excellent. Everything is homemade including the deserts. The owner was very nice and attentive. Will definitely go back.“
Customers` Favorites
“Love everything about this place, cannot wait for them to expand further in Ohio!
One of my favorite things, besides the delicious drinks themselves, are the containers they come in. I love their to go cups! It’s a gorgeous design. Owners are incredibly kind, and you can see them daily in the shop. Awesome humans doing great work“
Customers` Favorites
“Best bagels and doughnuts in the area and an awesome staff. Highly recommended for breakfast, lunch or anytime.“
“Walk in the door and you will be greeted by the most friendly barista you will ever meet. Delicious pastries, sandwiches, soups and salads. A quiet place to unwind and have a coffee, cappuccino, or lunch. This place is 5 star.“
Customers` Favorites
“Just a great place to enjoy coffee and either study, read, or have some quality time with friends. I spent many hours here when I was in college mainly studying or discussing subjects A-Z. The place has an intellectual open minded thinker vibe and I love it. Coffee and desserts are good as well. Its open and airy in summer and cozy in winter. Great energy as well.“
Customers` Favorites
“I love Arabica coffeehouse. It’s a really friendly environment in historic downtown Willoughby. The owners Tim and Tina Are both very nice and welcoming and their staff is friendly. I love the huge selection of teas that they have to choose from. This is where I go when I just don’t want to be home by myself. Love to come here read or work a little and people watch. There is always someone friendly to talk to. I’ve made lots of friends here over the years.“
Customers` Favorites
“I went here twice in the three days I was visiting. Everything was great. The place has an old fashioned diner vibe. Food was freshly made and no matter how busy they were, and they were definitely busy, the food came out so fast! The food was very good for breakfast. I recommend the pancakes and western omelette! Not cash only anymore!“
Customers` Favorites
“Delicious five star sandwich shop! I’ve never been disappointed. Quite the selection too.“
Customers` Favorites
“Everything we have tried at pie cafe has been amazing! Today my daughter was overjoyed with her white chocolate mocha freeze. Tastiest coffee drink she has ever had! Thanks Pie cafe! I hope you stick around for a long time and that others find out how delicious this little cafe really is.“
Customers` Favorites
“My dad and I were in town for the day and wanted to find a vegan restaurant. We had breakfast and came back for lunch. It was amazing!! Food delicious, wide variety, and great customer service. The space was clean and welcoming. Can't wait to come back!“
Customers` Favorites
“Great spot that completely lifted our day! The coffee and ambiance here are both so uplifting, and you can tell the team really knows what they’re doing. From cortados to lattes to matcha, everything we tried was excellent and worth coming back for. Highly recommend this place, you really can’t go wrong here.“
“ice cream not stocked after closing for 20 mins to "sanitize and restock". Waste of time.“
Customers` Favorites
“We are just thrilled to have this newer Thai restaurant in our neighborhood!! They offer papaya salad, apple salad, as well as spicy beef salad and those salads are rare to find in our area. They are such unique dishes and absolutely delicious 😋 We highly recommend Thai Story!! Bonus: THEY ARE OPEN ON SUNDAYS!! ; )“
Customers` Favorites
“I have been extremely impressed with not just the store, but the employees. They have gone above and beyond to serve the customers and do it all with a smile and genuine kindness. Very impressed.“
Customers` Favorites
“I had never heard of Nervous Dog, but was in the area and happened to see a sign for it. Baristas are wonderful, coffee is amazing, and the food is fresh and sooo good! Definitely worth the stop if you’re in the area.“
Customers` Favorites
“Fun, funky cafe where the food is fresh, smoothies are banging and the service is friendly. Highly recommend!“
Customers` Favorites
“Really delicious for such a lowkey place on a strip next to the Cleveland Clinic. The people there were really nice and there are lots of board games available to help create a cozy atmosphere as best they can in that kind of space. I got the Cali Steak and it was so good I’ll definitely be back next time I’m at the Clinic.“
Customers` Favorites
“They have awesome lattes since their espresso is top notch and they have many flavors so you won’t ever get bored.“
“Wonderful business!! Great food and coffee with amazing low prices! Great service to the community!!“
“The staff are engaging, friendly and helpful. The tea is AMAZING!“
Customers` Favorites
“Two and Company has amazing, made from scratch, healthy food and the customer service is great! Not to mention you are helping a non-profit with a mission of full integration into the workplace for individuals who have cognitive disabilities. It's a real win for our community!“
Customers` Favorites
“The staff here is so kind and literally make my day every morning. THANK YOU for choosing kindness . And the drinks aren't bad either 🙂“
Customers` Favorites
“Great crew with a very effective management team. While picking up a coffee this morning on the tremendously popular Red Cup Day, I was amazed to see so many customers flood this location at once--at the drive through, over mobile orders, as well as walk-in orders like myself. I have never seen such a swell of customers all at once at any coffee shop. And yet, despite this massive surge of simultaneous orders, this crew ran like a well-oiled machine. Not only did they work together very efficiently to fill customers orders, they maintained a professional demeanor among the feeding frenzy.
I especially want to commend the management team of Alli and Timoteo who were on hand and made sure that not only were things handled as efficiently and professionally as possible but also that customers were kept apprised of the status of their orders and knew their orders had not been lost in the chaos. In fact, I was so impressed with how well this challenge was managed during the morning surge that I returned after my morning meeting just to let the management team know that I appreciated their professionalism and efficiency.“
Customers` Favorites
“As a lady of culture and fine taste , I rarely frequent chain establishments, but this starbucks takes the champagne darling! I had no idea what I wanted from the vast menu, but Kat led me to make a fine decision. She was sweet, calm and friendly as well were the other coffee baristas. Kuddos to the staff for making a welcoming and homey feeling.“
Customers` Favorites
“Delicious coffee. I get my beans here every month and the coffee in shop is always brewed to perfection.“
Customers` Favorites
“I’ve been coming here for YEARSSS. The best mocha hands down.“
Customers` Favorites
“My daughter and her friend picked up a coffee gelato for me. It was Divine. Smooth and creamy without any artificial taste. I will be going back again and sometime the stack was wonderful so friendly that you felt like you were having dessert with your family.“
“Absolutely recommend Odd Dog Coffee! Staff is incredibly friendly and the coffee is delicious!“
“I’ve been to 7 Brew several times and have tried a bunch of different drinks — they’re always delicious! The staff is super friendly and upbeat, especially later at night when I usually stop by. It’s nice to find a place that’s consistent every time, both with great drinks and great service. Definitely one of my go-to spots!“
Customers` Favorites
“Dragon fruit mango pink cake pop“
Customers` Favorites
“Professional staff They make everyone feel important.“
Customers` Favorites
“I love this place. The coffee is excellent. However, the last time I was in here, I asked for a cold brew and I asked them if they could do a cold foam like Starbucks. The way this man looked at me, like I had just committed murder. Don’t make people feel that way, A lot of these type of coffee shops do the same thing.“
Customers` Favorites
“By far the best location in the area. (Heisley Rd. location would be 2nd). The majority of the staff is always pleasant and friendly. They move very quickly and organized when busy and even when not. Acknowledge every person that walks through the door even when they're slammed. Always polite, even with difficult customers. They create an atmosphere that you want to go back to.“
Customers` Favorites
“Love me some Rising Star. They really turned the old Lee diner into a really nice space that fits into our barrio nicely. Rising Star always slings out great coffee. I typically get whatever they are brewing but their espresso drinks are always perfect as well. The folks that work their are very chill and friendly. Great stop on my way to work
Vegetarian options: Vegan pastries and treats
Dietary restrictions: V/GF pastries and treats“
Customers` Favorites
“How did my wife and I just find about this place? I thought it was new. I asked the waitress and was told it's been there for 7 years! We have been missing out! I love small cozy diners, and this fits the bill. Food was great. I got the breakfast burrito, and it was excellent! My wife enjoyed her meal also. Looking forward to going back!“
Customers` Favorites
“Out of the 3 starbucks locations in Willoughby this one is best! To the sweet worker working the drive window on Friday 11-13-20 at 5:20, THANK YOU. She went above and beyond for a drink that I didn't realize wasn't on the menu <3“
“I really appreciated just about every aspect of this location. Starting with the location it self. It’s right off the highway. You have the right of way through the light at the intersection so there’s no fighting traffic entering the location parking lot, then leaving there is an exit on the opposite side of the parking lot that gives you an easy out without fighting intersection traffic and lines you up to get back on the highway with ease.
There was plenty of parking in the parking lot.
The interior of the building is very spacious, clean and well kept. There’s plenty of options for comfy chair seating, and table seating. I did not feel like I was in a sardine can while I waited for my food and drink order. If I lived in the area I would be fine to come here to relax. The music was playing in the background but at a good level to enjoy but not so loud that it would need to be yelled over if you’re having a conversation.
The bathrooms are spacious and well kept up with.
The employees are friendly. I was greeted by two separate people walking in the door. They were quick with getting the order put together and accurate. Also very helpful in making sure my order was the way I wanted it, as I did have an odd request in how I wanted my drink made. There was no annoyance or irritation from the lady taking my order at my request and everything was repeated back to make sure it was correct.
I think there was training or instruction of some kind happening during my time in this location, it was nice to hear people being instructed in a kind and patient/ professional manner.
One of the few times I wish I could say I could give more than 5 stars because I would if I could!“
Customers` Favorites
“I just recently took over the Jersey mikes stores out here, I started visiting this Starbucks recently and the girl today working drive thru with purple braids that she has styled into buns had THE BEST customer service. As a multi unit manager I understand how hard it is to get people that genuinely love their job or can atleast pretend to while they are there lol. I definitely think this employee needs some recognition.“
Customers` Favorites
“The butter pecan is my favorite coffee I look forward to my iced coffee daily.“
“I stopped by to Nordstrom on my way home from some doctors appointments and decided to get a drink. I really didn’t know what I wanted, but I’ve had a taste for banana lately. I asked the barista what flavors she had for an iced coffee of some sort and she gladly told me all the flavors(unfortunately, but not surprisingly) and what she suggested and we started a conversation. She was so friendly and sweet and patient. I ended up going with just an old French vanilla iced latte after all (haha), not to her discredit. She even wrote down the address of a spice place in town to try out. I believe her name was Miranda. And it was a simple act of kindness and a small conversation, but it really meant a lot to me after having some not great discussions at the hospital. I am usually pretty quiet and shy and don’t strike up conversations with other people I don’t know. There are those instances though when you just get really good energy from someone and it opens me up enough to have a nice interaction. It really made my day and I just wanted to put it out there that Miranda was a great barista, had wonderful customer service, and made a great latte 😊“
Customers` Favorites
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“Used the mobile app for payment and the drive thru for service.
Process was easy and fast for a quick breakfast. No wait which was awesome.
Had a egg McMuffin, hash brown, drink, and a sausage egg McMuffin. Everything was right and tasty.“