Tim Hortons in Etobicoke

“Anab is an absolute gem when it comes to hospitality and customer service! From the moment I interacted with her, I was blown away by her warmth, attentiveness, and professionalism. She went above and beyond to ensure all my needs were met, anticipating them before I even had to ask. Anab's attention to detail, friendly attitude, and genuine care for her customers truly set her apart. She makes you feel valued and prioritized, no matter the situation, and her commitment to delivering a seamless, positive experience is unmatched. I can't recommend Anab highly enough—she’s an outstanding example of exceptional service!“

“I always get the best service at this location and i truly feel they care about the customer experience. Many other tim hortons I am dissapointed by the service and food quality but not at this one. I actually work in retail and understand how important good service is. Thank you so much to everyone who works at the Evans Ave Tim Hortons highly recommend.“

“I feel in cloud when I visit here every time they do wow to me and I feel so blessed that time that the staff is very good and friendly now they all feel like family to me :) they are the best in this town best Tim Hortons

Thank you for making my day all days better with fresh coffee and good food ;)“

“While working in the mall, I sometimes attend to customers and then return after 30-40 minutes. The staff there is incredibly friendly they even brew me a fresh cup of coffee and warm up my food in the microwave. Their kindness and attentiveness always make me feel appreciated and valued. It’s a small gesture, but it adds a lot of comfort to my day.“

“Today i went there . I am so impressed by there hospitality and friendliness . They serve me the oder with a smile on their face . This is my favourite tim hortons . I live in brampton but i used to came here because of there order accuracy , hospitality“

“Service nd coffee taste was great same like all of the time but i m impressed with their behaviour with customer please god bless both of u to giving great service nd taste special thanks to sis Aman ur smile majes ny day.

Thank you both of u.“

“I just wanted to give a thumbs up 👍 to Arnel. Gurleen, April and Ralph for their exceptional service as Tim Hortons Team Members. They are always helpful and friendly, and go beyond to customize any orders as requested. They are much appreciated. Thank you.“

“Raghav at Tim Hortons is an absolute legend! He’s always kind, super friendly, and hands down makes the BEST Iced Capps you’ll ever taste—creamy, smooth, and on point every time. It’s clear he takes pride in what he does, and it shows in the quality and care he puts into every drink.“

“Excellent customer service. Anytime you see Avani and Jared you will get top notch service. Polite and genuinely friendly. Always a positive start to my day with their smiles and energy!!! AND!! My order is ALWAYS correct here, thank you guys!!!“

“I don’t usually go inside Tim’s; I just prefer the drive thru but there wasn’t one before the highway so I stopped and went inside to pick up two steeped teas. They had just ran out but the young man quickly put on another pot and asked if I wouldn’t mind waiting for 2-3 minutes and I told him I would.

This guy was so pleasant and while waiting struck up a convo about the temperature and upcoming snow and still serviced other customers, kept the counter in tip top cleanliness, made both my teas and maintained the best customer service ever 🫶🏻🙌🏼👏🏼👍🏼🎉.

The Employee’s name is Radhev(?) Great job 👏🏼“

“This location of Tim Hortons is my go-to spot for a quick coffee and snack. The coffee is always consistent, and I love their breakfast sandwiches and Timbits. It’s affordable and convenient, especially for a morning pick-me-up. The service is generally quick, although it can get a bit slow during peak hours. The atmosphere is cozy enough for a casual stop. Overall, a solid place for a quick bite and great value for money!“

“Perfect experience, great workers and excellent customer service.

Food and drinks always made with care and love. Here the employees go above and beyond to make sure you leave happy the true Tim Hortons way.

My go to Tim’s from now on!“

“I recently visited a Tim Hortons, and the experience reminded me why it’s such a staple for so many Canadians. The staff were friendly and efficient, even during the busy morning rush, which made the whole visit stress-free. I ordered my classic double-double and had it served in my own reusable mug.

It’s great to see Tim Hortons encouraging customers to bring their own mugs and actively reducing single-use waste. Little steps like this make a big difference, and it’s nice to know that even grabbing a coffee can be a part of being more eco-friendly.

The coffee itself was fresh and perfectly brewed, and I paired it with a farmer’s wrap that was warm, filling, and delicious. The location was clean and well-organized, with a welcoming atmosphere that felt like the perfect balance between fast service and a comfortable space to sit for a bit.

Overall, this visit reinforced why Tim Hortons remains a go-to for me. Great coffee, great service, and a genuine effort to promote sustainability—it’s everything I could ask for in a quick breakfast stop.“

“I come to this location often when I am in the area. I do not live nearby. This is the best Tim Hortons I have been to because of the excellent coffee served at perfect temperature. My only concern today was my bagel was not as fresh as it has been on previous occasions. I had jalepeno; that is why my review was not perfect.“

“I visit this Tim Hortons every single morning to grab my first coffee of the day, and the service is always top-notch! The team here is amazing — especially the guy on the morning shift who wears glasses (looks around 26–27). He’s always friendly, quick, and professional . Always get what i want! Fantastic job, bro! You make my mornings better — keep it up!“

“I visited this location on Sunday evening after stopping for some gas. It was not busy at all. Upon entering, I was greeted and served promptly.
The gentleman that served me was very polite and although i didn't wait long at all, he still acknowledged me waiting, and offered an apology while handing me drink.
That surprised me and definitely put a smile on my face. Honestly such a great interaction.
My drink was made perfectly. Strawberry Yuzu with sparkling water!“

“I particular love to visit this place because there is a staff here named Kalisha. Her service is amazing. She always has a big smile greeting the customers while taking their orders. That day, she even helped showing me how to use the Tim apps to collect point and proceed the payment at the same time. I appreciate her service very much. Thank you, Kalisha!“

“Hi there, first of all i would like to mention that all the workers there provide good quality of service however i would like to mention someone special who usually work there her name starts with “K” i am not going to reveal it i just love her vibe the way she smiles usually give me goosebumps i like her alot i want to be your friend . Can we!?“

“Power was out when we entered this location. Took a few minutes and went back up. Lawrance our server was great along with the other lady, didn't catch her name. Great service from both and food and beverages were made perfectly!Thank you both, it was a great experience visiting this location. Will be back again!“

“Just a regular Tim Horton. New staff is efficient.

Vegetarian options: If you're not sure just ask.

They will omit things if you ask them, such as "BELT (bacon, egg, lettuce, tomato), gold the bacon."

Kid-friendliness: Yes. I have seen kids here and have taken my kids.

Wheelchair accessibility: Yes, but...“

“I love the new apple fritter, however I wish they were consistent with the recipe. Sometimes it has a good amount of dulce de leche filling and sometimes it doesn’t have any. I consider this a hit or miss. Just writing this as feedback, employees are always nice.“

“It's a very busy restaurant, but the food is fresh, the service is friendly and professional and most importantly the service is fast. If the line up is very long, someone comes out with little treats for people to tie them over until turn comes, which isn't very long nevertheless“

“I had a great experience at Tim Hortons thanks to Mr Vishnu. I went in planning to order a sausage breakfast muffin, but he kindly suggested me that, try the scrambled egg wrap and an iced coffee, his personal favourite. I’m so glad I listened. he was super friendly, energetic, and gave really good recommendations. He also recommend me to check the offer in Tim applications that deals will help me to reduce my price and I really appreciate that. I had a great experience at Tim Hortons thanks to Vishnu. I’m so glad I listened because I trusted him and so it was delicious. I can tell he genuinely he cares about the costumers. Great job, Vishnu.“

“Great experience here. I usually skip the other Timmie’s down the road and go to this one as what order has more consistency than other Tim's, as from my own personal experience. I order an iced Capp with oat milk instead of the usual cream and it comes out good each time.“

“Great place and atmosphere, can get quite busy here especially on school days. Wish there was a drive thru option.

Parking: Plenty of places to park for free!

Kid-friendliness: Place can get super packed so be careful if you have kids.“

“I visited the place on Nov 30 evening for coffee and bagel. The turban guy working there was very welcoming and courteous. The bagel was perfectly toasted with right amount of cream cheese. This is my go to place for coffee as i live nearby and every time every person serves with a smile on their face. Highly recommended!!“

“Stopped at Tim Hortons this morning to celebrate my daughter’s birthday with a little coffee-and-donut tradition. The staff were so sweet — they even wished her happy birthday and made sure everything was fresh. Small moment, but it made her day.“

“Filled with energetic student s. Bringing you donuts and coffee.
What really upset me. Was that being in hospital? I missed out on a good good 5,000 points and they don't care. They will not give it back so I need to rethink this. We may have to leave Timmy's and look at “

“For me, Tim Hortons is a reliable stop for good coffee and a quick bite. I love their breakfast sandwiches and donuts, which are always fresh and tasty. The coffee is my go-to, though I know I’ll have to wait a bit longer during peak hours. And, of course, I can’t resist grabbing a pack of hockey cards when they’re available—it’s a fun little tradition. Overall, it’s a cozy, classic place that’s hard not to appreciate.“

“This is a kiosk for Tim Hortons within the Rabba store.It offers a limited product range of Tim Hortons. Being within a grocery store, the outlet offers a convenient coffee place for the nearby residential and commercial communities.The crew is friendly and efficient, managing the customers well. Food and drinks are per the Tims standard.Parking availability is limited, but mostly it has pedestrian traffic.

Parking: A limited number of parking spots are available for the grocery store customers.“

“This Tim Hortons location is the best! From management to staff, everyone is always so kind, friendly, and fast. The service is consistently quick, even during the busy morning rush, and they always get my order right.I grab my coffee here every morning and it always tastes fresh and perfect—just the way I like it.“

“the morning staff is so welcoming and attentive, always greeting with beautiful smiles and giving me my food on time , never disappointed . there dine in area is hygienic and clean always . . really hardworking, sweet and friendly people … :)“

“I frequent this location often. There is a lot of parking and it’s a warm atmosphere. I want to shout out one of their specific employees named Bert. He’s always friendly, speedy and kind!! By far one of the best people at this restaurant. Thank you to all of the employees who work hard day in and day out. We appreciate you.

Parking: Ample parking.“

“Been going to this location for the past year.
The staff are always very friendly despite how busy and chaotic it gets for them. Our drinks and food orders are always correct and prepared with care. This is true for both in-store and drivethrough.
This is a busy location but they manage to move the lineup pretty quick.“

“To err is human..to put it right is at Tim Hortons!

This is an edit to my review of 1star to 5 stars.

Had an one time happening of some discrepancy in farmer's egg wraps that was highlighted to them. Upon my visit they promptly resolved with satisfactory replacement.

The corrective actions were prompted soon and didn't cease till resolved to my full satisfaction.

Thanks to the customer service team and all involved especially the manager their Harpreet, who most professionally took all necessary corrective measures and ensured Tim Hortons customers visit regularly uninterrupted.

Enjoy your drive-through and in-person visit at this outlet where their team tirelessly endeavors for customer service and satisfaction.“

“I love to go to this place before my night shift. The crews especially Jassimsan and Acash are very accommodating with a smile on their face. They make it sure my coffee is ready after they saw me coming. It made me feel better to start my shift. Thanks Jassimsan and Acash. Keep up the good work and good services that you’ve been doing for the customers. Goodluck!“

“My Favorite Spot for a Quick Break!
I absolutely love coming to Tim Hortons. Whether I'm grabbing a quick coffee on the go or taking a few minutes to relax with a donut, the atmosphere is always pleasant. The drive-thru is super efficient, and the inside is clean and well-maintained. It's that reliable comfort food and drink that always hits the spot. Highly recommend for a quick and satisfying stop!“

“Been in Canada from last 8 year, Arshdeep is a first girl who asked how are you especially on Tim Hortons’s Drive Thru. Most of the time we experienced all are rude but she totally changed my perspective. Arshdeep was talking so patiently with everyone. Thank you . I really appreciate her service.You made my day Arsh⭐️“

“Pros:
• Plenty of seating available for families and friends.
• Excellent customer service.
• Conveniently located just one bus stop away from Kipling Station.

Cons:
• Could be cleaner.“

“Hey!! I just wanna say that the staff is incredibly friendly and always greet you with a smile.The atmosphere is too cozy and welcoming, making it a great place to relax or catch up with friends,It makes the experience even more better and their drive_thru service is quick and convenient
I love their customer service!!💗“

“It’s a busy location and the drive through always has a queue. I needed a coffee and decided to park and get it from inside. The seating area was full, being a Saturday night. My order was quickly prepared and I was out in less than 5 minutes.The staff was busy but I was greeted quickly and my order was taken and promptly prepared.

Parking: The place has plenty of parking and I didn’t have any issues getting a parking spot.“

“Tim Hortons is my go-to spot for coffee and snacks! The night staff is exceptional, always friendly and efficient, making late-night visits a pleasure. They keep the place clean and welcoming, even during the quiet hours. I appreciate their dedication and the consistently great service. Highly recommend for anyone craving a late-night treat!“

“The staff are incredibly helpful and friendly. They are always quick to assist with my order. I always place an order through mobile order and as soon as I walk-in my order is ready for pick up.
This tim hortons is always busy in mornings.“

“I wanted to express my appreciation for [ Riya]. She provided exceptional service, being incredibly polite, professional, friendly, patient, and attentive. Her warm demeanor and attention to detail made my experience at Tim Hortons truly enjoyable.“

“I had a very enjoyable evening at this Tim Hortons. I arrived late after work and was not expecting the phenomenal and speedy service from Sahil. He was the only one doing the register, orders, and drive through by himself because it was late and I still was able to get my order extremely quickly. Area was absolutely fantastic inside and very welcoming. Hoping to come back very soon.“

“The meal was good but the atmosphere was suspect. People loitering around at the tables , must be there for the wifi or just a few of the neighborhood who just hang out there taking seats away from others looking to enjoy a meal or coffee inside“