Starbucks in Philadelphia

“This became my local Starbucks 2 years ago when I moved to the area. Before that I was a regular at the Broad & Jackson location(hey team). Now this location is my go to for my morning coffee. The baristas are friendly and professional, greets me by name and knows my daily order. The shop is clean and always stocked. How funny was it that the manager here, Eli, I knew from Jackson. Great guy and a great lead as shown by how the entire team is. As long as I’m in Roxborough, this will be my Starbucks home.“

“This Starbucks is clean and welcoming, but what really inspired me to go on and write this review is that this morning, I dropped my six dollar pumpkin cold foam cold brew before I even took a sip of it. I walked back inside and told the barista what happened and they remade it for me without any hesitation and did not charge me. I told them it was the difference between a morning ruined and a morning made. Because of that barista, I will 100% come back to this Starbucks.“

“It is the only Starbucks where I get the every time same coffee with the same taste! I love all employee's positive vibe! Thanks guys, u guys are the best!Also, Do not thank them, ‘TIP’ them!!! Like u do for your local coffee store barista!-not so many spot to sit“

“I came here about a week ago for the first time since I was in the area, I got a Strawberry lemonade refresher and a brownie. The service was amazing and curry quick and efficient. The staff were also very friendly too. I’ll definitely be back again in the future.“

“11/14/2024 6:30 PM
Great stuff again.
Super friendly
Got me in and out quickly
They reminded other customers of the free holiday cup
A lot of people don't do that
Great store, great staff, great experience!

Came in about 5:15 PM
Young lady was very friendly and hard-working
You cannot ask for more
Dopio Campana, splash of coconut milk and whipped cream to the top
PERFECT!“

“I love this Starbucks! The staff here are amazing, super friendly, fast, and they always make my drinks just right. I’ve never had a bad experience here, which I can’t say about other locations. I’m so glad this one is right across from my apartment!“

“Stopped here around 4pm on Dec.22, the lady who works around this time has an angelic smile and soul. She made our drinks picture perfectly with a smile and cheerfully showed me where the straws were, meanwhile while greeting every customer who walked in!“

“Had a quick lunch break here just before class. Everyone was super nice and all my items were quickly procured lol. It's a chain so it's hard to go wrong, consistency is key! This would a good location for studying/working I'll definitely be back soon!“

“Amazing food and drinks. Friendly staff and people but very loud and crowded, sort of a long wait for your orders but there was no wait for a table whatsoever. I highly recommend this starbucks. Very clean and high quality food/drink items. (you also get free refills on coffee and tea, just not frozen ones!)“

“I visited this Starbucks the Saturday before this past Mother's Day @7pm and I am extremely happy with the barista whom prepared my customized drink.

She is of a shorter stature,lighter skinned with black shoulder length hair colored at the ends.

Wish I had gotten her name.

She perfectly prepared my drink and I had already left once I sipped it and realized what a wonderful job she did.

I've been having a bit of a time at other locations bc they're not preparing my drink to order. But she did and timely too, so thank you!“

“Our first stop on our Philly adventure was Starbucks and it set the tone for a great trip. Aubrey and Maria were absolutely wonderful, delivering tasty drinks and tips for our trip. We really appreciated the warmth and guidance as we set out to explore. Thanks, ladies!“

“My girlfriend ordered a complicated drink and was unable to pick it up. She sent me. I arrived a little over an hour later (SB was packed) and I didn't know what the order was. I just had her name and venti. This Starbucks, I think the manager, was able to look up the order quickly and ask a colleague to remake it as, they had thrown the original drink away due to too much time. I was gone shortly thereafter with her drink. They didn't charge me twice. Absolutely heroic and I was really grateful for the good attitude and the ability to solve the problem easily and quickly. Girlfriend satisfied.“

“I had such a great experience at the Fishtown Starbucks thanks to Grayson! He went above and beyond to help me gather supplies for a special Starbucks-themed party I was throwing for my summer camp. His customer service was exceptional—friendly, helpful, and genuinely kind. It’s not every day you come across someone who cares that much. Grayson truly deserves a raise and a promotion. I hope his manager sees this—he’s a real asset to the team!“

“My girl Emani is amazing! As customer service & Barista 5⭐️ for her, overall this location is the ONLY location that can make your drinks how you want it, they listen to what you want and deliver great service! I been to all nearby locations Grant, Cottman & Neshaminy they are all horrible. My honest opinion.“

“I’m here twice a week for the same mobile order and work nearby. The morning crew are SUPERSTARS. Lively, chatty, joking with each other and promoting a cheerful, playful environment for many of us managing our own heavy workloads. I thoroughly enjoy the morning workers. The afternoon crew, however, has a few sour grapes that have been not so kind to me about asking for ice for my 3 hour old iced drink from the earlier morning. Not all of them, only 2. After that happened 3 times in a row, I don’t know what I did, but I won’t go in during the afternoon anymore. Will stick to the morning crew and just get ice elsewhere! I hope everyone finds themselves in a better place soon. I’m sure the fatigue is a lot to deal with having so many demanding customers and probably not the best attitudes from many patrons. That’s center city for you. I just don’t go where I am not treated with the same kindness I give. In this case, it’s just a difference of what time, and that’s ok.“

“Good old University of Pennsylvania Bookstore’s own coffee house. Located on the second floor, this Starbucks has foods and beverages sold at the chain. Escalator access. Baristas are always polite and professional when addressed. Free self served water and ample seating makes this Starbucks a safe place to study, read, and relax.“

“I had to come on here and give a shoutout to the staff and culture I witnessed yesterday morning, the baristas greeted every person that walked in the door with such enthusiasm (i honestly feel like this kind of customer service in many places, especially chains, is hard to come by). I was sitting and doing work for an hour and was so impressed with all of the regulars who the staff knew personally and what a cozy environment they created!“

“Buzzing! Very busy at rush hour so if you can wait, no worries, or just go in after the rush and immediate service, friendly staff remembered us each morning?

Dietary restrictions: I’m dairy and gluten intolerant but they have several substitute options and GF options as well“

“I love the staff at this location! This location has the best customer service, especially the morning and early afternoon shift. The staff has taken the time to get to know me and my order. Its always a pleasure to be there. Keep up the good work crew!“

“I’ve been ordering from this location almost every morning for nearly two years. I always get the matcha Frappuccino with almond milk and no whip, and it’s consistently good.

Like anywhere, there are occasional off days when ingredients might be low, but it’s always presentable. That said, whoever has been making the matcha Frappuccinos this past week, please keep them back there. They’ve never tasted better in all the time I’ve been coming here. Thank you.“

“Came on Thursday morning (6/13) and the young lady definitely deserves a raise. She was there by herself and handled so many orders with composure while still providing a great service and smile. I didn’t catch your name but thank you! You’re doing awesome“

“This location is VERY busy, but my wife and I visited several times while we were in CHOP with our child - they were always kind people and our drinks were great every time. I had an issue with a lid malfunction (common issue right now with Starbucks) and the drink fell, not only did they remake the drink for free immediately, they also apologized to me for the lid issue. Great team here, just give them some grace... it's a very busy place!“

“I was hesitant to visit this place as it was not well reviewed but I ended up having a great experience. The atmosphere is comfy, it was the only chain coffee shop downtown with a place to seat down and enjoy breakfast. There are restrooms and water available if you are a tourist as I was in the city.“

“I had a house coffee with a shot of espresso grande style. I mean, grande size and I was treated to a pair of vanilla scones on the house. Very nice. Very nice people there.

Wheelchair accessibility: Definitely wheelchair accessible on the ground floor should be no problem for someone in the wheelchair“

“The girls at:Target Philadelphia Roxborough 32477162 RIDGE AVENUEPhiladelphia, PA 19128are the best crew I've ever experienced at a starbucks. These beautiful ladies go above and beyond. They're friendly, funny, personable just overall an amazing group of women. They deserve recognition and a generous bonus at the very least and I don't mean "a pizza party". They deserve a real monetary bonus for their amazing service. I have a Starbucks closer to my house but I always bypass it and go to this location because of the crew there. I just wanted to make that known to the powers that be!“

“This is a coffee shop from the well-known Starbucks chain, located in the lobby of the Aloft hotel, in the heart of the city of Philadelphia.
It is a small place, but it offers a warm atmosphere where you can enjoy the exquisite preparations.
I would like to highlight the attention of its staff, very friendly and fun at all times. Personally, it is one of the Starbucks locations where I felt most comfortable.“

“This Starbucks location looks nice aesthetically inside, but it’s not the best one I have been to

The vibes of it were a little chaotic (probably a little extra chaotic during my visit since it was a few hours after the Penn Engineering 2025 graduation ceremony, which is why I’ll give it a 4 out of 5 instead of a 3 out of 5), but the baristas seemed like they were slightly all over the place“

“I went to this Starbucks inside Target the service was very good but I am disappointed with their food menu. There prices are high for the size of the sandwiches and pastries they offer. Everything is microwaved too. I think they are over rated and their coffee selections are just ok. I only went here because my friend re-gifted her gift card to me. Don't think she is a fan either.“

“They are really kind baristas here, I’m shocked that this location doesn’t have a tip feature on their POS. I think that’s messed up, knowing other locations in center city have that. SP is really behind on wages and paying a livable wage, so most service workers depend on their tips. People also don’t carry cash as often anymore. Starbucks corporate do better smh“

“The card reader at the register doesn’t present an option to leave a tip! I hope someone from Starbucks or this particular location will assist this location with adding a convenient way to tip the staff, as is done at most other Starbucks locations on the area. The staff does a great job, and I would make use of a tipping feature.“

“This Starbucks is inside the Target. Depending on the day and time you can get great service or not great service. I went for my birthday treat and had the best customer service and it was quick. I went on a Sat in Nov and it was 1 young employee who was having a hard morning and I waited over 20 minutes just to order. The drinks always taste yummy.“

“There's a really dreamy worker that I love to see whenever I go to this Starbucks. I don't even drink coffee or even like anything about this store I just memorized their schedule and go whenever they're working. hubba hubba!“

“Starbucks is always a solid choice for a quality coffee. The drinks are consistently good, and the cozy atmosphere makes it a great spot to relax, study, or catch up with friends. With friendly staff and plenty of seating, it's more than just coffee—it's a vibe.“

“Terrence is the best and deserves a raise. Was standing in line a few weeks ago, and there was someone being really ugly to him for their own issue. He kept a smile and professionalism. Then, he still went above and beyond for me. Need more people like this in the world!“

“It's one of the better Starbucks! Not the cozy kind, but the clean, wood and tiles kind. They have seating space available that no one uses (but me), most people do takeout and half of the space is taken up by storage. The store is clean and the people are very friendly!

Parking: No parking - on a broad avenue. You might be able to find parking in the neighborhood or at Temple.

Wheelchair accessibility: Wheelchair accessible!“

“This was a great Starbucks location! The service provided by the staff was outstanding. They were friendly, knowledgeable, and went above and beyond to ensure a great experience. Specially this one barista named Steven, he was super nice the whole time.I saw a lot of reviews complaining about the wait but it seems like people who complain just go to the drive through and expect their order to be ready. I saw this while I was there first hand, and it seems like people are not aware that they have to make their drinks.The overall atmosphere of the store is inviting and comfortable, making it the perfect spot to enjoy your favorite drink or catch up with friends.I highly recommend this Starbucks for its excellent service and fantastic drinks. You won't be disappointed!“

“I would say as of recently I am pretty regular customer at the Starbucks and I’ve always had a pretty pleasant experience whenever I come here. I usually get the same order every time I come by which is a large Iced Chai Latte and it’s always made well and tastes great. The staff are very friendly for the most part. Will definitely come back again“

“I read all the recent reviews so was a little leary, but I had a nice experience. The order taker was friendly had a nice greeting and parting salutation, and interacted with a smile. My coffee came out almost immediately and the food came just a few seconds more. This is a walk up location only, no indoor seating but several chairs and tables in the park nearby including some comfy looking Adirondack chairs on the lawn. The order and pick up windows are a bit small, so they may add to the perhaps impersonal interactions with the staff but again, I had a pleasant experience. They even put a friendly encouragement on my coffee!“