“Without fail, this STARBUCKS location always exceeds my expectations! Whether it’s a welcoming smile from their staff, the checking in when waiting an extra moment for my mobile order(even when I’ve arrived early), or crafting my latte so perfectly every single time, this team is all around the best. As of late, I’ve been stopping at another Starbucks location that will not be named and have had a few instances of cold food, long weights or deflated lattes, sometimes missing espresso, but every single time I get a beverage at the rox location it’s like a little cup of perfection. I look forward to the rare mornings that i leave my house on time and can stop in here instead.
Even in Peak, and when this team is in the weeds, they are delightful and lovely to interact with. Huge shout out to Bella this morning for my cup of happy & to all the rest of you amazing baristas and leaders that have made my drink or my morning in some way over the last few visits.
All love,
The girl in the floral dress. 💛“
“Not all Starbucks are the same. Today while touring the city, we stumbled into this Starbucks for a warm treat. Justin was our barista. Talk about a kind and generous soul. He was very welcoming and engaging with customers. Starbucks you have a gem with Justin.“
“This location often gets really high foot traffic with lots of orders at a time, yet the service remains consistent and quality! The last time I was there, I was hoping they’d maybe have a plum danish in stock - no luck - but the cashier was super kind for accommodating me with another pastry. I wish I got her name — thank you so much!PS: my drink is always delicious“
“Baristas here are always super nice in my experience. The new matcha recipe is so so good, it's an amazing rich green color and the ratio of powder to liquid is just right. With strawberry foam on top, it's better than most dedicated matcha shops. The baristas deserve recognition!“
“11/14/2024 6:30 PM
Great stuff again.
Super friendly
Got me in and out quickly
They reminded other customers of the free holiday cup
A lot of people don't do that
Great store, great staff, great experience!
Came in about 5:15 PM
Young lady was very friendly and hard-working
You cannot ask for more
Dopio Campana, splash of coconut milk and whipped cream to the top
PERFECT!“
“This is my favorite place to get my Carmel Ribbon Crunch or Mocha Cookie Crumble drinks. All of the staff are AWESOME! And they make my day every time I go in there. Starbucks… you have a GREAT TEAM at this location! All of the staff are more than welcome to come to Mr. Ivy ( my night job) or visit The National Shrine of Saint Rita of Cascia ( my day job). I love this place and the team.
Kid-friendliness: They love kids here. Children are more than welcome.
Wheelchair accessibility: Easy access for wheelchairs.“
“Where do I even begin! I remember going to Starbucks for the first time with my mom and getting a Chai Latte with Almond Milk. It was the best drink 8-year-old me had tasted. I’ve been coming to this starbucks forever as it is the closest one to me, and I love it! The drinks. They’re perfect. Spectacular. No one does it like this starbucks!!! And oh that summer berry lemonade…how I love it! This location has made the best one I’ve had so far. The drinks here are always better than any other location in all of sp! The one downside though is that it sometimes takes a while for your order. Last time I went, they had re-done the interior and it took MUCH faster than usual. Yark this place is the besttttttt!“
“Shoutout to Lucy who is always so welcoming, accomodating, understanding and helpful. This is my favorite Starbucks anywhere because it has such wonderful staff who work so hard and really care. You brighten my day every time I come in. Thank you!“
“Started drinking Starbucks more because I received a gift card. Now I understand the hype. The service is wonderful, and I love customizing my drinks. I always add a shoot of Espresso to my Caramel Ribbon Crunch and it's sooo good. Thank you! Oh... and I can't forget my lemon loaf... it last me all day!“
“Working a grueling 12hr shift at the hospital on a rainy day, it was bliss to know a Starbucks was near for a boost and to my surprise, I found a gem in this one!Story-time: I went in with big bright eyes looking for the drink with the most espresso to wake me up from my 3pm crash and I saw on the menu “ Cinnamon Carmel Cream Cold Brew”, sounds delightful right?!?! Well, I was terribly wrong!I ordered that drink with a shot of espresso in it to add some flair and my initial sip landed a mouth full of bitter tartiness that was SO hard to swallow. Luckily, my awesome Barista, Jenn, noticed my dismay and inquired about my thoughts on the drink.At first, I fibbed and told her it was great and I just needed maybe a cup of ice to water the taste down. She gave me ice but knew that wouldn’t do. She kindly offered to me make me another drink if I wasn’t satisfied so that I would be happy and I shared with her my two “go-to drinks” are Vanilla Bean Frap and Carmel Macchiato. She decided to give me something in the middle that she calls a “Cafe Vanilla” and it was Amazing with Carmel drizzle and whip cream, yum! To say the least, it tasted AMAZING and I left happy as a camper!This Starbucks gets 5 Stars for Customer Service and Jenn the Barista is awesome, thanks Starbucks!“
“I was having a really really hard morning and this barista with a cool hat was really nice to me n made sure i got my lil coffee since i think someone accidentally took mine…. Small things make life a little betterThank u for making my day ? :“
“Everyone's a critic, especially for Starbucks. This is a great location, especially for how small it is, and how busy it can get. As a former shift supervisor for Starbucks, I know what it takes to keep one afloat, especially during morning or afternoon peak.
The staff here is consistently poised and striving to make personal connections and they're always playing something funky on the speakers! Yes the drinks get backed up sometimes but I think folks need to be a bit more realistic with their expectations. There's often just two baristas on bar with at least 20-30 active tickets. Maybe make sure you have a few extra moments to wait before placing your elaborate order or requesting a meticulous drip coffee. The ones who get it, get it. My drinks are always made exactly how I need them and the extra effort is always felt and appreciated!
I love this Starbucks, shoutout to Sarah, Dash, Destiny, John, Teddy and everyone else whose names I haven't learned yet :)“
“This renovated Starbucks is great! The staff are very friendly. The Starbucks has a lot more space for the flow of traffic. The space is entirely wheelchair accessible but there is a dedicated table just for wheelchair accessibility. I did not check the bathroom to see if it is wheelchair accessible.
I believe this store has online mobile ordering but I did not try it.
Wheelchair accessibility: The space is entirely wheelchair accessible but there is a dedicated table just for wheelchair accessibility.“
“Me and my fiancé travel to this Starbucks, because in our area this location is constantly accurate with my order, i actually get a FULL cup of product and the associates that work at this location always make me feel welcome and always have the best service. In the event there is an issue they gladly fix it without any type of attitude. I’ve talked to other patrons at different locations in the area and they agreed that this location at Red Lion and US1 is the overall best Starbucks in the greater northeast Philly area. Would highly recommend the extra travel to come here.
It’s worth traveling to this location, we know what we are expecting to pay when you order anything from Starbucks. But this location is worth the money and time, because as said above you get the product you asked for and it’s a full cup with that first sip feeling! When you read this and come into this store, tell them Mike and Steph said hello! 🩷“
“Pretty petite Black girl was nice enough to not question my empty cup when I asked for a remake while others gave dirty looks to her. Music playlist is solid. I would go there to chill but I wouldn’t recommend ppl from different cultural upbringings—than that of the neighborhood—who may or may not a problem with not being accepted.“
“I've had to go in here several times as it's conveniently located in my route from the train to my doctors. Everyone has always been really nice, the shop is mostly clean, and I've never had a mistake with my order. They're pretty fast too.“
“I went to this location to redeem my birthday treat and I loved the energy of the staff who attended to me !!!! They made my drink to perfection and my sandwich was also tasty !!
Dietary restrictions: You can swap regular milk for the other variations of milk (Almond, Oat, Soy).“
“Of course, Starbucks is a bit pricier than other coffee shops, but for me, the quality and ambiance make it worth the occasional splurge. Whether you’re grabbing a quick coffee on the go or settling in for a few hours, Starbucks is a dependable choice for a comforting coffee experience.”“
“Decent and no nonsense service. Very good layout in the Starbucks. Only 1 bench outside to sit. The could have much more better seating out doors like two separate tables and chairs..e an option umbrellas (if opening and closing personnel don't mind )“
“I'm not even leaving this review for the store itself I'm soley leaving this review for one of the workers Greyson. He is fabulous, every time my boyfriend and I get our mochiattos our boy Greyson always makes sure they are perfect before he hands them off and his customer service and vibes are amazing all around!“
“Good old University of Pennsylvania Bookstore’s own coffee house. Located on the second floor, this Starbucks has foods and beverages sold at the chain. Escalator access. Baristas are always polite and professional when addressed. Free self served water and ample seating makes this Starbucks a safe place to study, read, and relax.“
“Came on Thursday morning (6/13) and the young lady definitely deserves a raise. She was there by herself and handled so many orders with composure while still providing a great service and smile. I didn’t catch your name but thank you! You’re doing awesome“
“Buzzing! Very busy at rush hour so if you can wait, no worries, or just go in after the rush and immediate service, friendly staff remembered us each morning?
Dietary restrictions: I’m dairy and gluten intolerant but they have several substitute options and GF options as well“
“Starbucks is always a reliable choice for a quality coffee experience. Their extensive menu offers something for everyone, from classic lattes to seasonal favorites. The ambiance is cozy and welcoming, making it a great spot to relax or work. The staff is friendly and efficient, ensuring a pleasant visit every time. Whether you're grabbing a quick coffee on the go or settling in for a while, Starbucks delivers a consistently good experience.“
“I had the most wonderful mommy-daughter date at Starbucks! My daughter decided to try the seasonal caramel brûlée latte, and she really enjoyed it. I only had a picture of the drink I wanted, (iced blonde vanilla latte with cold foam and caramel drizzle) but the young lady at the counter knew exactly what it was and helped me order it without hesitation. She was so pleasant and made the experience feel effortless.
The two baristas working this evening were incredibly warm and welcoming—it felt like they genuinely cared about making our visit special. My daughter and I enjoyed every moment, and we’ll definitely be back soon. Thank you for making our little outing so memorable!“
“I love the staff at this location! This location has the best customer service, especially the morning and early afternoon shift. The staff has taken the time to get to know me and my order. Its always a pleasure to be there. Keep up the good work crew!“
“I was hesitant to visit this place as it was not well reviewed but I ended up having a great experience. The atmosphere is comfy, it was the only chain coffee shop downtown with a place to seat down and enjoy breakfast. There are restrooms and water available if you are a tourist as I was in the city.“
“Staff are frequently under/short-staffed, and do an impeccable job managing despite this. Drinks are always made correctly, and to starbucks quality and staff are always attentive and friendly despite often being stretched thin.
I saw a review below that I ironically was in-store for, I want to say that the staff did a great job on 7/6 managing the line, amount of drinks, and rude woman with the screaming child all at the same time.“
“Pretty alright. They're extremely busy, so orders take a long time to be ready. I've gotten better at ordering in the app about 10-15 min before I'd arrive for my morning fuel to reduce my waiting around time. They do a good job and rarely mess up my order despite being swamped. Food quality has been going down over the years, but that's pretty much at all Starbucks locations, imo. Atmosphere is decent, but it's a very small store for the location, so it's sometimes difficult to find a seat.
Parking: There are paid garages and valet nearby if you are a patient or visitor. Otherwise, parking is near impossible unless you're willing to walk from further away.“
“The girls at:Target Philadelphia Roxborough 32477162 RIDGE AVENUEPhiladelphia, PA 19128are the best crew I've ever experienced at a starbucks. These beautiful ladies go above and beyond. They're friendly, funny, personable just overall an amazing group of women. They deserve recognition and a generous bonus at the very least and I don't mean "a pizza party". They deserve a real monetary bonus for their amazing service. I have a Starbucks closer to my house but I always bypass it and go to this location because of the crew there. I just wanted to make that known to the powers that be!“
“I had a house coffee with a shot of espresso grande style. I mean, grande size and I was treated to a pair of vanilla scones on the house. Very nice. Very nice people there.
Wheelchair accessibility: Definitely wheelchair accessible on the ground floor should be no problem for someone in the wheelchair“
“This Starbucks is located upstairs inside the Acme. It took me a long time to find it. They are NEVER open until 8. Ever. I even called and the Acme customer service said they were open, i drive all the way there for them to be closed. The cashier was really sweet and knowledgeable about the drinks and food. I got a Chai latte with brown sugar syrup and pumpkin foam and it was AMAZING.“
“It's not located as Google map marked. I took a while to find out where it is. ANW, it's in the 1st floor coner of Gerri C. Elbow Hall (Drexel University's LeBow College of Business) next to Korman Center.Starbucks is about 1 min away, Not inside Drexel Central.“
“There's a really dreamy worker that I love to see whenever I go to this Starbucks. I don't even drink coffee or even like anything about this store I just memorized their schedule and go whenever they're working. hubba hubba!“
“what you know withdrawal cappuccinos with my dad if you took me to my first Starbucks I was a little kid hot water cappuccino and everytime I go on vacation all the time for Starbucks I love Starbucks. Of coffee out there cuz they make Starbucks with the best coffee in the world this is king daniels thank you for me to people fans of the Starbucks I've been a very long time with Bill this is king daniels Baltimore“
“I went to this Starbucks inside Target the service was very good but I am disappointed with their food menu. There prices are high for the size of the sandwiches and pastries they offer. Everything is microwaved too. I think they are over rated and their coffee selections are just ok. I only went here because my friend re-gifted her gift card to me. Don't think she is a fan either.“
“Terrence is the best and deserves a raise. Was standing in line a few weeks ago, and there was someone being really ugly to him for their own issue. He kept a smile and professionalism. Then, he still went above and beyond for me. Need more people like this in the world!“
“It's one of the better Starbucks! Not the cozy kind, but the clean, wood and tiles kind. They have seating space available that no one uses (but me), most people do takeout and half of the space is taken up by storage. The store is clean and the people are very friendly!
Parking: No parking - on a broad avenue. You might be able to find parking in the neighborhood or at Temple.
Wheelchair accessibility: Wheelchair accessible!“
“I would say as of recently I am pretty regular customer at the Starbucks and I’ve always had a pretty pleasant experience whenever I come here. I usually get the same order every time I come by which is a large Iced Chai Latte and it’s always made well and tastes great. The staff are very friendly for the most part. Will definitely come back again“
“Starbucks is always a solid choice for a quality coffee. The drinks are consistently good, and the cozy atmosphere makes it a great spot to relax, study, or catch up with friends. With friendly staff and plenty of seating, it's more than just coffee—it's a vibe.“
“This was a great Starbucks location! The service provided by the staff was outstanding. They were friendly, knowledgeable, and went above and beyond to ensure a great experience. Specially this one barista named Steven, he was super nice the whole time.I saw a lot of reviews complaining about the wait but it seems like people who complain just go to the drive through and expect their order to be ready. I saw this while I was there first hand, and it seems like people are not aware that they have to make their drinks.The overall atmosphere of the store is inviting and comfortable, making it the perfect spot to enjoy your favorite drink or catch up with friends.I highly recommend this Starbucks for its excellent service and fantastic drinks. You won't be disappointed!“
“Thank you my beautiful Dilworth Girls!!!Thank you for taking such good care of me and All vendors at Holiday Market.Thank you for your warm welcome on all those cold mornings.No matter how busy these girls keep the line moving .. you guy's rock!!I wish I could leave you 10+ stars!Thank you, thank you, thank you!❤️“
“This Starbucks is inside the Target. Depending on the day and time you can get great service or not great service. I went for my birthday treat and had the best customer service and it was quick. I went on a Sat in Nov and it was 1 young employee who was having a hard morning and I waited over 20 minutes just to order. The drinks always taste yummy.“
“It is the only Starbucks where I get the every time same coffee with the same taste! I love all employee's positive vibe! Thanks guys, u guys are the best!Also, Do not thank them, ‘TIP’ them!!! Like u do for your local coffee store barista!-not so many spot to sit“