Customers` Favorites
Customers` Favorites
“Pal's Sudden Service wrote the book on sticking to the foods they do best without adding trendy items to their menu. Pal's also has a amazing niche in the restaurant industry in our community.
Excellent service from start to finish, rarely ever makes a mistake (very rarely), and the flavors and taste of the food is yummy.
Get anything on the menu.
Suggestion:
A sauceburger with cheese, extra sauce, extra heat with a frenchie fry and a peachie tea. Satisfies every time.“
Customers` Favorites
“The staff at this location is amazing! My daughter and I eat here every time she has to come to Kingsport for the doctor and we always look forward to it!“
Customers` Favorites
“Best burger & fries around! 😋“
Customers` Favorites
“Absolutely the best chicken in the area.“
Customers` Favorites
“I've ate burgers in different chains all across America and in other countries as well. No one comes close to the Big Pal. It always has been and always will be the best burger you can eat. The only caveat is, make sure you order it with pickles (once you try it, you can never get it without them).“
Customers` Favorites
“Jessie always provides great customer service“
Customers` Favorites
“There’s a specific woman who works at this Hardee’s, I wish I knew her name, but she just has over the top customer service. She usually works mid day and has glasses & blonde hair. She is always so sweet & makes sure everything is exactly how you want it. There’s also a gentlemen (who I believe might be the GM) who is there in the mornings, who also shows great leadership. Always stop here on my way to work and grab lunch here a lot.“
Customers` Favorites
“It was amazing!!!!!!!!!!! Their food was really good my best friend Michala works there too! :)“
Customers` Favorites
“Just wanted to express genuine gratitude towards the workers here. My husband and I hardly have extra cash to get fast food (and it’s usually Pals that we crave) and when I say I’m hardly ever let down, thank you! My husband once worked at Pals and he knows how tough it can be. But thank you all for always doing your best even if is your worst day. You all truly are making someone’s day better. All this for a hot dog and patty melt 😅“
Customers` Favorites
“The one fast food place that still does thing right... Serve Fast Food! Located only in Tennessee, this company is literally the leader in customer service and fast food! They have tremendous standards and take pride in what they provide! Recommend giving them a try when you see one!“
Customers` Favorites
“Amazing!!!“
Customers` Favorites
“No inside dining, its drive threw only but, you order your food drive around the building and pay. By the time your done paying, even before I could my change put away, they were handing me my food!!! It was great!! Fast, convenient, and taste good, I especially like there fries, fresh and hot. Added bonus I've never paid more than 20 bucks for 2 people. So fairly inexpensive.“
Customers` Favorites
“My first time visiting since the remodel. It was great! As always the BEST customer service ever!🩷🎀 Chic'-fil-a is my favorite fast food restaurant!🩷🎀 Keep up the awesome job!🩷🎀“
Customers` Favorites
“I come through this location almost everyday and order xtra xtra heat on my cheddar rounds, most other pals will argue about cooking them longer. For instance, Weber City VA Pals said they were not allowed to cook cheddar rounds with xtra heat even though I’ve gotten it there before ? John B Dennis, this pals is hands down the BEST pals around. The window ladies and Ben are very respectful and one of the best customer services experiences I’ve had.“
Customers` Favorites
“I've never had a bad experience at this Hardee's. The food is always fresh and the customer service is always spot on.“
Customers` Favorites
“I wasn't really a fan of Arby's UNTIL I took my wife to this location, been a regular stop ever since. Today's experience was exceptional, place was packed and this team was efficient and accurate, like always but with constant flow dinning in and drive through packed they worked like a well oiled machine! Very impressive and food was perfect. Thanks to the entire staff. Great Job!“
Customers` Favorites
“The service was fantastic! Everyone was very polite, the food was hot and came out fast! The dining room was clean and stocked, bathrooms were clean and stocked! Also wanted to add, I never eat hush puppies I normally dislike them but actually enjoyed theirs very much. If I didn’t live in NC I would come here often!“
Customers` Favorites
“Genuinely the best service from any Arby's I've ever been to. I don't know how they managed to find such talented, intelligent and kind employees. Food is fresh and everyone there actually seems to like their job, so rare in today's world.“
Customers` Favorites
“Great fast food!
Vegetarian options: Available
Dietary restrictions: Absolutely
Parking: You won't have a issue with parking.
Kid-friendliness: Yes
Wheelchair accessibility: Yes“
Customers` Favorites
“Best service!!!! Affordable for families💕“
Customers` Favorites
“Went to our table and waited for our food. They brought my husbands sub out. He ate it and I was still waiting for mine. The manager noticed and asked if I had received my sandwich yet. I said no. The young man that took our order apologized and said he had forgot to make mine. 🫤“
Customers` Favorites
“First time at Pals. Tried the chipped ham and unsweetened tea. The chipped ham was delicious. The ham played off the pickles and mayo just fine. I'd be tempted to add cheese next time if I wasn't watching the fat. Tea was perfect.“
Customers` Favorites
“The two employees that were there did an absolutely awesome job. The cashier was very courteous and caring. The cook hollered at me and apologized for having to wait a few minutes (which wasn’t long at all). Outstanding job, food was hot and fresh“
Customers` Favorites
“Excellent biscuits, pleasant young lady at the window“
Customers` Favorites
“Great place to eat healthy if you order sensibly.❣️“
Customers` Favorites
“The most spectacular team and top level service. Seriously blown away at how consistently excellent these folks are. I do not eat at Jersey Mike’s outside of this location if at all possible. Because that’s how good they are. Thank you very much to the staff!“
Customers` Favorites
“I stopped in for a Heroes Meal. the choices were good. Came in a Happy Meal box which I loved!😊 Also came with a large drink. The staff were very nice as well!“
Customers` Favorites
“Ordered the new strawberry froze slush no strawberry flavor to it husband ordered diet coke with cherry flavor very bland waste of money“
Customers` Favorites
“Yes it's fast food fried fish, but we have made this a stop for the past three years during ball tournaments since most of the LJS locations are closed back home. The place has always been clean when we visit and the staff always friendly. You don't find that at many locations anymore.“
Customers` Favorites
“We were very satisfied with our experience at this subway yesterday afternoon, not only did the employee place our sandwiches each in a separate basket so that we would know which one is which but everything was fresh including our bread and this was the cleanest subway I've ever been to in tri cities.“
Customers` Favorites
“We order online once or twice a week. The food is always ready and on the shelf when I arrive to get it. Subs are delicious everytime! Our order is always correct, and we've never once had an issue with the location. Staff is very kind and polite.“
Customers` Favorites
“Inside of the BP on John B. Dennis nearest to Interstate 26. Fresh food the way you like it, friendly service from Subway and BP customer service representatives, and two tables for your convenience if you come at the right times ( in between regular mealtimes).“
Customers` Favorites
“Of all fast foods, Wendy's burgers are actually beefy and tasty. I say that because my last burger from McDs was underdone and you could tell the meat was old. Thank you, Wendy's, for a great burger and of course love the Frosty.“
Customers` Favorites
“A friend and I got two Whopper Hamburger Sandwiches, Two fries and Two drinks for Ten Bucks. Somebody's gonna get fired.“
Customers` Favorites
“My daughter went by and picked up a Whopper meal tonight. It was a great meal. 👍 The vegetables was fresh and crispy with the perfect amount of condiments. Thank you so much. Kingsport, TN rocks!“
“Every time we go to the one on Bristol Hwy and Jeanine is working it’s a great experience she is the best at what she does we usually have a problem with some of the others not wanting to make our sandwich the way we like ( nothing ever over the top) and her personality is so cheerful and welcoming and the place is always clean! We always go back at least once a week and if she isn’t working we go to a whole different restaurant!“
Customers` Favorites
“I go here literally all the time they know me by my name and order. Staff is incredibly friendly and the food is usually pretty good! Only downside is sometimes they are very busy so it can be a pain to wait, but otherwise I love this place.“
“they were fast and courteous and the waitress was great and really helped turn my night around“
Customers` Favorites
“I stopped by Burger King this morning through the drive-thru for a bacon, egg, and cheese biscuit and some French toast sticks, and it was a great start to the day. The food was exactly what I hoped—hot, fresh, and satisfying.
What really makes this location stand out is the morning manager—they’re absolutely the best part of the early morning experience. Friendly, efficient, and welcoming, they make the drive-thru run smoothly and put a smile on your face before your first cup of coffee.
If you’re looking for a quick breakfast with excellent service, this Burger King is definitely worth a stop.“
Customers` Favorites
“The mountain of meat... something not all stores can do and do correct ... luckily tonight I had the new store DM... Who new exactly what I was wanting ... Great job .. beautiful presentation... even showed the sandwich before wrapped... management even informed me could do original cause one meat had changed.. they did awesome job.“
Customers` Favorites
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“One of the first say that we walked into the establishment a couple minutes before closing, and had no idea nor paid attention to the opening, closing sign on the front door.
Along with three other individuals that was ahead of us inside the store, we had placed our order and realized what time that it was.
Two minutes before closing, Carter and Josh took our order with ease. After serving the customers before us and our order as well, these two employees had all smiles and were very helpful and polite.
This was our first time in the store and moving forward we will be more mindful of the hours of operation.
Kudos to these two going out of their way to make everyone’s evening delightful and pleasant.
I wish that I could give more than five stars for everything on the board. The store was clean, the store smelt, great, and the environment was very friendly.
So close to closing, these two individuals took care of everyone and us and made the visit worth more than more can describe.
I would highly recommend this restaurant with all of the employees that is behind the lead of these two employees to anyone traveling or anyone in the area above and beyond!
Thank you Josh and Carter!!“