Customers` Favorites
Customers` Favorites
“Best burger & fries around! 😋“
Customers` Favorites
“I stopped at the wrong Pal's to get the Peanut Butter milkshake so made a detour to hit this one and got it. Picked up. Jr Burger too. The shake was great. So was the burger. If you want the Peanut Butter shake, make sure you're at the right Pal's they all don't carry it. Quick friendly service.“
Customers` Favorites
“Quite unique find otw through Kingsport. And reading about the history of Pals was really cool. The food and service was excellent for a fast food provider. Definitely would prefer this over the other competitors. I took a photo of one of the three Pals we saw and got a really great shot to share 🥰
Keep doing your thing guys 😎🤙🏻“
Customers` Favorites
“Absolutely the best chicken in the area.“
Customers` Favorites
“The one fast food place that still does thing right... Serve Fast Food! Located only in Tennessee, this company is literally the leader in customer service and fast food! They have tremendous standards and take pride in what they provide! Recommend giving them a try when you see one!“
Customers` Favorites
“Just wanted to express genuine gratitude towards the workers here. My husband and I hardly have extra cash to get fast food (and it’s usually Pals that we crave) and when I say I’m hardly ever let down, thank you! My husband once worked at Pals and he knows how tough it can be. But thank you all for always doing your best even if is your worst day. You all truly are making someone’s day better. All this for a hot dog and patty melt 😅“
Customers` Favorites
“The staff at this location is amazing! My daughter and I eat here every time she has to come to Kingsport for the doctor and we always look forward to it!“
Customers` Favorites
“Amazing!!!“
Customers` Favorites
“Jessie always provides great customer service“
Customers` Favorites
“Great food. Chickfilet is the best at organizing. From workers taking your order to bringing your food to you. Good at reasonable price. Great selection. I love that they are closed on Sundays giving employees a day off and opportunity to go to Church.“
Customers` Favorites
“It was amazing!!!!!!!!!!! Their food was really good my best friend Michala works there too! :)“
Customers` Favorites
“cheyenne and mylea were absolutely amazing!! i came through this morning to get an order of biscuits and gravy & i was blown away by the quality and precision of the service they provided, it's amazing to have this kind of crew on my daily commute. GIVE THEM A RAISE!!!“
Customers` Favorites
“Went here for lunch with my companion to get the peanut butter shake because this place has it exclusively and no where else. The burger is got was super delicious and the best part were their fries. I would recommend this place if you want a quick burger for cheap that tastes good!“
Customers` Favorites
“I wasn't really a fan of Arby's UNTIL I took my wife to this location, been a regular stop ever since. Today's experience was exceptional, place was packed and this team was efficient and accurate, like always but with constant flow dinning in and drive through packed they worked like a well oiled machine! Very impressive and food was perfect. Thanks to the entire staff. Great Job!“
Customers` Favorites
“Genuinely the best service from any Arby's I've ever been to. I don't know how they managed to find such talented, intelligent and kind employees. Food is fresh and everyone there actually seems to like their job, so rare in today's world.“
Customers` Favorites
“I've never had a bad experience at this Hardee's. The food is always fresh and the customer service is always spot on.“
Customers` Favorites
“The staff was warm and friendly enjoying each other's company as well as anyone's who walked through the door. They really have the Fryers dialed in right because this is the best fish I've had at any location ,on top of all that despite it being at the end of a dinner rush the dining room was immaculate.“
Customers` Favorites
“No inside dining, its drive threw only but, you order your food drive around the building and pay. By the time your done paying, even before I could my change put away, they were handing me my food!!! It was great!! Fast, convenient, and taste good, I especially like there fries, fresh and hot. Added bonus I've never paid more than 20 bucks for 2 people. So fairly inexpensive.“
Customers` Favorites
“Great place to eat healthy if you order sensibly.❣️“
Customers` Favorites
“I come through this location almost everyday and order xtra xtra heat on my cheddar rounds, most other pals will argue about cooking them longer. For instance, Weber City VA Pals said they were not allowed to cook cheddar rounds with xtra heat even though I’ve gotten it there before ? John B Dennis, this pals is hands down the BEST pals around. The window ladies and Ben are very respectful and one of the best customer services experiences I’ve had.“
Customers` Favorites
“I order a 2 foot longs, Tuna sandwich and a wrap. Food is excellent. I really like the way they placed the sandwich and wrap in the cooler. Till I showed up for pickup. Others would just wrap it up in the bag and leave it at room temperature.
A high 5 goes to the employee who put this order in the cooler for a fresher pickup.“
Customers` Favorites
“Best Crew, great food
Jersey Mikes crew on North Eastman Road, Kingsport. This store has the best crew anywhere. Great people who take pride in their place of business. They are fantastic, every one of them. They are kind and polite. The service is fantastic, the food is always great and they take care to make your food just the way you like it. I go there almost every week, it is a great place to eat.“
Customers` Favorites
“Best service!!!! Affordable for families💕“
Customers` Favorites
“My five stars are a little biased as I went there today to eat in honor of my mother's passing. She loved LJS! But, I will tell you , the service was phenomenal and the food was fresh and very good. The lady waiting on me went above and beyond to make sure I was satisfied!“
Customers` Favorites
“My husband had went to grab some food here. If I would have been with my husband I would have told the manager off for cussing his employees in front of the customers and asked for my money back. But I wasn't with him and the food I was presented at home was the WORST Arbys food I have ever had. Maybe 6 FF, the Roast Beef was hard with hard chunks in it, also had Mozz Sticks that was like trying to eat a tire and no dipping sauce either. We WILL NOT be back at this one and I'll be contacting corporate or someone to let them know how unprofessional their manager is to their employees.“
Customers` Favorites
“I give this Arbys a 5 star rating because of the people who work there.
The food is on the upper end of the fast food world for quality and price, but it will always be fast food.
The SERVICE has always been way above average for any fast food restaurant.
I am sure part of it is the volume is lower than other brands, so there is not the huge push for speed. But I have found ALL of the employees over the past 5 YEARS have been friendly and helpful in this business.“
Customers` Favorites
“I go here literally all the time they know me by my name and order. Staff is incredibly friendly and the food is usually pretty good! Only downside is sometimes they are very busy so it can be a pain to wait, but otherwise I love this place.“
Customers` Favorites
“Great fast food!
Vegetarian options: Available
Dietary restrictions: Absolutely
Parking: You won't have a issue with parking.
Kid-friendliness: Yes
Wheelchair accessibility: Yes“
Customers` Favorites
“Ordered the new strawberry froze slush no strawberry flavor to it husband ordered diet coke with cherry flavor very bland waste of money“
Customers` Favorites
“Went to our table and waited for our food. They brought my husbands sub out. He ate it and I was still waiting for mine. The manager noticed and asked if I had received my sandwich yet. I said no. The young man that took our order apologized and said he had forgot to make mine. 🫤“
Customers` Favorites
“Excellent biscuits, pleasant young lady at the window“
Customers` Favorites
“the staff are amazing!! 😊“
Customers` Favorites
“I stopped in for a Heroes Meal. the choices were good. Came in a Happy Meal box which I loved!😊 Also came with a large drink. The staff were very nice as well!“
Customers` Favorites
“Surprisingly good staff and food quality compared to most locations! The building has been the same for YEARS inside and out and hasn't been remodeled for quite some time but the staff and food quality is WONDERFUL! I've been disappointed by some other locations before but never this one so I always go to it when I'm wanting Long John Silvers for sure!“
“they were fast and courteous and the waitress was great and really helped turn my night around“
“Every time we go to the one on Bristol Hwy and Jeanine is working it’s a great experience she is the best at what she does we usually have a problem with some of the others not wanting to make our sandwich the way we like ( nothing ever over the top) and her personality is so cheerful and welcoming and the place is always clean! We always go back at least once a week and if she isn’t working we go to a whole different restaurant!“
Customers` Favorites
“I stopped by Burger King this morning through the drive-thru for a bacon, egg, and cheese biscuit and some French toast sticks, and it was a great start to the day. The food was exactly what I hoped—hot, fresh, and satisfying.
What really makes this location stand out is the morning manager—they’re absolutely the best part of the early morning experience. Friendly, efficient, and welcoming, they make the drive-thru run smoothly and put a smile on your face before your first cup of coffee.
If you’re looking for a quick breakfast with excellent service, this Burger King is definitely worth a stop.“
Customers` Favorites
“This is a new Taco Bell. When it first opened, the orders usually had something wrong with them (three times in a row) but it has improved a lot. We recently went there on June 1, 2026, sometime after 5 p.m. and before 9 pm, and the place was spotless, the service was impeccable, and the order was perfect. (Food, meh, it's Taco Bell.) Five stars for service and cleanliness. Not only did I pull up in a handicap spot and have someone open the door, but everything was well-stocked, and the packets of sauce were even impressively organized in the proper containers. (I wish I took a picture.) The food came out super fast and was hot when I received it. Nothing was wrong with the order. I was impressed. Great improvement. Great team.“
Customers` Favorites
“Wow! In the last two months, this place has really improved.“
Customers` Favorites
“When ever I come here for personal pickup or food delivery thru Doordash. The place is pretty good with its typical drive in. I wish the stalls would be a little larger for larger cars.
I also wish they post a sign reminding drivers to turn off their head light/Fog lights. Its so rude that driver can not turn the headlights/foglights off.
Other than that. Friendly staff. A favoto return all the time.“
Customers` Favorites
“Went to get a frosty with my companion for companion study and the service was great! The frosty they gave me was a little melted but im sure it wasnt much in their control. Loved the experience but one issue i had was that the music was turned up really loud and I had a hard time hearing my comp. Other than that, it was a great experience!“
Customers` Favorites
“The Blizzards we bought were so good and cold. It really hit the spot on these hot days we have been having lately. Our food was nice and hot & fresh and tasted so great. I went thru the drive thru when I bought these meals to-go. I was in a bit of a hurry that day, but they had my order out the window to me in a flash and had me on my way fast. I was very pleased. Especially when my order was correct too. I didn't have to wait long at all for it at all. I love Dairy Queen's food, their ice cream sundaes, and all of their milk shakes. Great job Dairy Queen!!“
Customers` Favorites
“Came inside on Thursday around 6pm . The front counter guy was really friendly and helped me find I wanted to order. The Food was Great! The new Chicken Sandwich is the best one yet“
Customers` Favorites
“We were very satisfied with our experience at this subway yesterday afternoon, not only did the employee place our sandwiches each in a separate basket so that we would know which one is which but everything was fresh including our bread and this was the cleanest subway I've ever been to in tri cities.“
Customers` Favorites
“We give 110% to everyone!! Food is good a lil pricey but good!!“
Customers` Favorites
“We order online once or twice a week. The food is always ready and on the shelf when I arrive to get it. Subs are delicious everytime! Our order is always correct, and we've never once had an issue with the location. Staff is very kind and polite.“
Customers` Favorites
“A friend and I got two Whopper Hamburger Sandwiches, Two fries and Two drinks for Ten Bucks. Somebody's gonna get fired.“
Customers` Favorites
“We live 2 minutes from the Mall and have never bought anything from Charley’s until today. We have been missing out ! I purchased the original Philly Cheesesteak and an order of the fries for my Husband and myself and the food was amazing !! Now when we want the best Cheesesteak sandwich around,I only need to go two minutes from our home to get it 😳 Yippie !!“
Customers` Favorites
“Sent my son in with $26 in quarters for some soft tacos. The guys working couldn’t believe it they handled it pretty well. Order was $23 they gave my son two cups for drinks im assuming since my son overpaid. Which was very respectable on the employees part. Honestly gives the whole cliche 90s taco bell employee vibe. Very cool i cant complain.“
Customers` Favorites
“{{restaurant.reviews}}“
Loading...
“One of the first say that we walked into the establishment a couple minutes before closing, and had no idea nor paid attention to the opening, closing sign on the front door.
Along with three other individuals that was ahead of us inside the store, we had placed our order and realized what time that it was.
Two minutes before closing, Carter and Josh took our order with ease. After serving the customers before us and our order as well, these two employees had all smiles and were very helpful and polite.
This was our first time in the store and moving forward we will be more mindful of the hours of operation.
Kudos to these two going out of their way to make everyone’s evening delightful and pleasant.
I wish that I could give more than five stars for everything on the board. The store was clean, the store smelt, great, and the environment was very friendly.
So close to closing, these two individuals took care of everyone and us and made the visit worth more than more can describe.
I would highly recommend this restaurant with all of the employees that is behind the lead of these two employees to anyone traveling or anyone in the area above and beyond!
Thank you Josh and Carter!!“