Customers` Favorites
Customers` Favorites
“very clean nice people food is good and hot“
Customers` Favorites
“Awesome food the best burger in Cleveland Tennessee Y'alls You get what you pay for“
Customers` Favorites
“We had a great meal.Everyone so nice and food great.Mom loves the bread here better than anywhere else.“
Customers` Favorites
“Y’all have completely screwed up what was always great, fast service. Get rid of the stupid “app” line and go back to a two line drive-thru. The “app” line usually has zero cars in it and the normal line is backed through the parking lot. Not only is that making it take forever, but your order takers are trying to go as fast as they can to make up for the line and entering orders wrong. He read it back and it was so jacked up, it’s unbelievable, so we went through it again. When we got our food (and receipt), we were charged for an extra drink AND the sandwich had the wrong cheese on it.“
Customers` Favorites
“This is my favorite place to eat I love it here“
Customers` Favorites
“Hands down one of the best locations we visit. Food is always hot and fresh. Staff is very friendly and polite. Restaurant is always clean inside, bathrooms as well. The drive thru line can get long and busy but even then it’s still quicker than most places. Food modifiers, and any changes or details are always correct when visiting this location.“
Customers` Favorites
“Always a pleasure. Never a disappointment. Thank you! It is just the perfect, most convenient spot to pull in and grab a quick, delicious lunch when you are out working all day. The food is always fresh and hot, the drive-thru moves incredibly fast, and the staff is always so polite. It makes a busy work day a whole lot better when lunch is this easy.“
Customers` Favorites
“newly remodeled, it hit the spot 😋😋“
Customers` Favorites
“We went on a recommendation from a friend and were not disappointed. Very good fried catfish hush puppies and slaw. Friendly family atmosphere and excellent service we will go again“
Customers` Favorites
“My family and I just stopped at this Hardee's location during our end of summer road trip. We were greeted by a young lady who looked nervous and made a few errors when ringing up our order. She fearfully told us that she was new and still getting the hang of things.
This review is to say that my family and I really appreciate the transparency, and the way the other team members rallied around her for support and made sure things went smoothly. In the end, we got our food hot, fresh, and delicious. We are thankful to have been a part of their team experience, and we thank them for a job well done!“
Customers` Favorites
“terrible service from employees, this location absolutely need customer service classes. Tilapia wasn't seasoned and then the girl just tells me sorry I was the only person in drive thru . okay I want the Tilapia seasoned or I don't want it. Like that's what I pay for so the people ha e to just settle for whatever they want to give us instead of what we pay for. restaurant are just unbelievable anymore.Rating would be 0“
Customers` Favorites
“Went in just for fries didn't have a lot of money he made sure I had a burger also Nobody cares for fellow human beings like this anymore God bless these people“
Customers` Favorites
“So, the workers were so nice and got the food out speedy quick. This is not a sit in and eat restaurant, but they do have a patio to the side with tables and umbrellas. My son and I enjoy the nice weather and ate on the patio. We were then visited by a bunch of sweet little ducks from a nearby creek. It was a nice and fun lunch!!!“
Customers` Favorites
“Their Shakes are super delicious..But would have liked to go inside and grab a bite to eat but they are STILL closed!🥺..“
Customers` Favorites
“This Zaxbys is THE BEST IVE EVER BEEN TO, we were so happy when we left it’s been a long time since we went into a fast food place and the food was delicious and the young people working were so kind and courteous!
I usually don’t give reviews but sometimes you gotta share such a wonderful experience. We will be back!!“
“On September 4, 2026 I placed a online catering order to be pickup September 6, 2026 at Jack`s Restaurant on 25st. in Cleveland Tn. This was paid for in advance & I received a confirmation number. When I arrived at Jack`s they had not been sent my order and had no knowledge of my order. The Manager & employees went right to work & filled my order quickly, they saved the day. Food was great & service could not have been better. Thank You.“
Customers` Favorites
“Today was my 2nd visit EVER to ANY firehouse subs. Once before in South Carolina on vacation and I did not like it! My husband has been eating at firehouse subs in Athens TN lately, so I thought I would try it today! Let me say, the ladies working today, y’all amazed me with this sub! Thank you for making sure my experience today was a pleasant one!“
Customers` Favorites
“We ordered the lunchtime pizza buffet, and it was pretty decent. We were even able to request a few type of pizzas for the buffet. I was a slower time when we went, not many people. My biggest complaint is the televisions were distracting my child from eating, I probably could have asked the waitress to turn off the on facing our booth. Our drinks were kept fresh and we were checked on regularly, without becoming too intrusive.“
Customers` Favorites
“Amazing!
I haven’t been here in about a year and a half and let me tell you so much has changed here since then, for the better!
The staff were all incredibly friendly and helpful.
My 6 year old spilled her entire cup of sweet tea and they happily gave us another, and the manager himself came out and mopped it up and talked to my children and I. He was very sweet and he told me about all the community events and outreach he has started at this location. I told him I could see such a difference. The service provided today by Jason and his team members rivaled that of the nicest Chick-fil-A we’ve ever been to.
The food was incredible, too. Great quality and I watched, each order was made to order. Nothing made in advance. Absolutely delicious.
Our burgers were juicy, and fresh, not hour-old, dried out hockey pucks you get served at some other fast food places. The onion rings were hot and fresh and incredibly flavorful. It was difficult not to order more when we were done, but we needed to save room for our sundaes, which of course were fabulous!
I love how this place has turned around so much. I hope the owner sees this and feels the pride he should having such great leaders and staff at this location. We will be back for sure!“
Customers` Favorites
“First time I got to experience Hardee's and was not disappointed. I ordered a double Frisco burger and from the crispy edges on the burger that you can tell was better then your average fast food patty. It seemed like fresh ingredients and toppings. The fries were crispy with a tender inside, seasoned with the right amount of salt.“
Customers` Favorites
“Got my food pretty fast. I do not usually buy from Wendy's so I was nicely surprised when the food and drinks came back so good and it was for a pretty good price. Also it was very quiet and clean so I dined in even though I do not usually do so.“
Customers` Favorites
“One of the best Hardee's locations you will find these days. I wish our local Hardee's was as good as this one was. You can tell they are good and on top of things because the line was around the building and it moved quickly. Solid breakfast service.“
Customers` Favorites
“First time I’ve tried Jersey Mike’s and got to say it’s better then a lot of sub places I’ve had in a long while. I got a 43 chipotle cheesesteak. Now I’ve had pat’s cheesesteaks from Philadelphia and this one is right there.“
Customers` Favorites
“Food was pretty good like usual, the guy cleaning up the dining room should be given a raise he was walking around asking everyone if they needed refills or anything which I found to be very good ? keep up the good work guys thanks
Kid-friendliness: My son loves the nuggets“
Customers` Favorites
“Enjoyed the Grilled Chicken Salad it’s awesome!“
Customers` Favorites
“very easy to order and pick up to go order. Did was fresh and made the way I customized it. we will be ordering again soon!“
Customers` Favorites
“Shauna (Shawna can't tell how to spell name properly). Was PHENOMENAL with customer service. Thank you so much for being so kind and understanding about my drink missing via Grub Hub. Any other fast food establishment would've been upset with me calling several times. 1. Being my dad's order needing dressing put to side and 2. That his salad had nothing on it. 3. My shake was missing BUT you confirmed my next order for it. The one Arby's closest to me in Virginia has nothing on this Arby's location. Thank you so much Shuana! The woman who was answering phone/so kind and patient with me.“
“I normally wouldnt leave a review for Arby's but I watched the guy that was running the front register go out of his way to help an elderly couple behind me. He went over the menu with them patiently and even carried their food out for them when it was ready. I hope they know how valuable of an employee they have. It was Sunday Nov. 9th around lunchtime.“
Customers` Favorites
Customers` Favorites
“Im a truck local driver stop at this arbys at the love's pretty regularly on my runs to Maryville. I always just stick to classic beef and cheddar and its all but one time been great. I think the one negative was because all the cheddar was on one side and all over the wrapper. Pretty nice Love's also“
Customers` Favorites
“Teresa on day shift has the most amazing customer service, she is very genuine, and friendly. She made me feel like I was at home, and not at a fast food restaurant. She deserves a raise, or at least some type of reassurance that she is doing a great job. The curly short haired lady, RUDE. Anyway thank you Teresa for the making my day, I hope to see you again!“
Customers` Favorites
“Luv the new McDonalds on Georgetown Rd they have the best person working through drive thru that I've had the pleasure to meet There needs to be more people like this person in the world her name is Hazel who has the best personality for the job. No matter how her day is going she always has a smile on her face and always has a kind word and has a way to make people smile and she needs to be recognized for the job that she does.“
Customers` Favorites
“Fastest place in town. I take lunch breaks around 11pm. This BK is always open and always extremely fast. It's unusual that I have to wait more than 60 seconds for food. It's incredible. And I order a burger without pickles so it isn't like they can just grab one that's already been made. The only complaint is there was an absolutely obnoxious Spongebob message that played when you pulled up to the screen. It was horrendous but luckily the employees knew that and tried to stop the message before it played.“
Customers` Favorites
“Its kust always consistent and thats a big deal to me. Its never a question if theyre having a good day or not because its always spot on. Im willing to try new things because i know itll b made the best they know how n it has never disappointed.“
Customers` Favorites
“Each morning I stop by the drive through to grab my coffee (Frappe) and sweet tea for the day. I work at the urgent care near by so it’s convenient. Each day I am greeted by this wonderful lady with the happiest voice and most positive energy. She completes my order quickly and without any issues. And she is so fast. She doesn’t know who I am and I know nothing about her. But I cannot thank her enough for just being her sweet cheerful self every morning. I go into work thinking if she can be that happy and positive so can I!!! So if you’re in the Ooltewah location please go by and get a blessing from Herta. She’s definitely been a blessing to me. And she has no idea just how much!!!“
Customers` Favorites
“Santa and Mrs Clause will be visiting Firehouse Subs on Paul Huff Parkway during Kids night Wednesday December 4, 2019 from 6-8pm. Come join us for a festive evening and take pictures with Santa.“
Customers` Favorites
“Normally this location is GREAT!! Today’s was a little rough… benefit of the doubt, maybe the guy was just having a rough day. My girls here make a great sandwhich!! But I was not impressed by the guy that made it today. Safe to say I’ll wait for someone else next time.“
Customers` Favorites
“My staff would like to thank “Jasmine” at the Blue Springs, Cleveland TN location! Jasmine assures that our daily, “Loaded Burritos” are superb! Her smile and positive attitude makes a great start to each day! Jasmine deserves acknowledgement for her hard work and exceptional ability as a Hardee’s Representative! Other franchises would do well to follow her example of quality and leadership! I can definitely count on excellence in customer service at this location! May God bless the staff as they continue to provide services during the Covid crisis! Thank you again!!!“
Customers` Favorites
“I love this place cheap but great food and the service is always friendly and on point!
Young lady that helped us out at the window I didn’t catch her name she has red and black hair was great and got my order perfect
LOVE THE WATERMELON SHAKE SO HAPPY ITS BACK!“
Customers` Favorites
“Pizza Hut Pan pizza is the king. Cheesy bread is incredible. Best boneless wings in the game. Staff is very friendly and my pizza is always perfect every time. Toppings are also high quality and fresh. I’ve never been disappointed by Pizza Hut or this location.“
Customers` Favorites
“We had a good experience there.“
Customers` Favorites
“over all it was like taking me back 25 yrs ago when I worked at one don't put gobs of mayo,must in the middle I could not finish it. they got the fries back as long as they are served fresh business will come i will be going back“
Customers` Favorites
“I asked the manager how long this Bojangles had been open. He said since 2015 it's my first time there. Very clean. Very architecturally pleasing. They had plotted and synchronized the grounds to where it is very appealing. Lot of trees. Plenty of parking. Had a through Street that went through the back which was very nicely done. The food was great. It was a late breakfast for me. Sausage, egg and cheese biscuit very tasty. The rounds were good and I got a Dr. Pepper to drink. The only flaw is and they put it on the ticket, one mustard packet and one ketchup packet and they didn't give them to me. I have to have mustard on mine sausage and I need ketchup for my rounds. Other than that, 4.8 out of 5 very well run very clean. Everyone seemed to be engaged, not for marriage LOL.“
Customers` Favorites
“The crew that was working tonight on 6/3 at 11:30 was the best food and service I’ve ever had at a Taco Bell. They went above and beyond in multiple ways. I hope the crew that was working tonight is there every time I go. I also hope they get recognition for their service. — Side note. They thanked me for being nice and all I did was use basic manners. Yall need to start talking to these employees nicer. You’ll get better food.“
Customers` Favorites
“While the food is always good, it is very rarely correct. Just tonight I ordered a Bacon deluxe burger with lettuce wrap (no bun), add mustard and extra Asiago cheese. What I got was two patties on a bun with cheese and mustard… NO BACON, NO TOMATO, NO LETTUCE, NO PICKLES, NO MAYO, NO ASIAGO CHEESE AND DEFINITELY NO LETTUCE WRAP. I don’t know if the staff can read or just doesn’t care. The last time I ordered a small Baconator and received a regular cheese burger.“
Customers` Favorites
“I want to thank the young man at this subway for making my subway experience great today. Usually any other subway in town disappoints… especially 3318 Keith st. Food was hot and veggies were fresh. Thank you for caring and preparing our sandwiches like you would want your own.“
Customers` Favorites
“Spoke with Mgr on duty named Chris after we left the store to let him know what a fantastic and nice young gentleman named Kenny that he had working the drive through. Also food was great. Thank you Kenny for having such a wonderful personality. It’s nice to see young people working that seem to appreciate having a job.“
Customers` Favorites
“My family and I always love Pizza Hut. They’re very consistent on their quality of food. Their pizza and cheese sticks are always hot and fresh! We also enjoy the Hut Lane where you can drive thru and pick up your pizza if you’re needing to just pick up your order. It saves time and is very convenient!“
Customers` Favorites
“I think this is the first time that I have tried Papa John's. I downloaded the app which was very easy to use. I drove an extra couple of miles based on the reviews. This place is very clean amd the staff was very nice. The pizza was delicious.“
Customers` Favorites
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“I seriously don’t throw around 5-star reviews, but this Taco Bell is on another level. Every single time I pull up, it’s like they’ve mastered fast food perfection. The food comes out insanely fresh—like you can actually taste the difference—and everything is put together perfectly. No broken shells, no missing toppings… just straight-up quality every time.
The staff? Genuinely some of the nicest people I’ve ever come across at a drive-thru. They’re quick, respectful, and somehow still manage to keep a great attitude even during rush hours. You can tell they actually care about what they’re doing, which is rare.
And the speed is unreal. I’ve gone when the line is wrapped around the building and still got my food faster than most empty places. Plus, everything is always correct—like they don’t miss.
This spot has completely changed my expectations for fast food. If all Taco Bells were like this, nobody would complain about fast food again. Easily one of the best-run locations out there. 10/10 every single time.“