Customers` Favorites
Customers` Favorites
“very clean nice people food is good and hot“
Customers` Favorites
“We had a great meal.Everyone so nice and food great.Mom loves the bread here better than anywhere else.“
Customers` Favorites
“Y’all have completely screwed up what was always great, fast service. Get rid of the stupid “app” line and go back to a two line drive-thru. The “app” line usually has zero cars in it and the normal line is backed through the parking lot. Not only is that making it take forever, but your order takers are trying to go as fast as they can to make up for the line and entering orders wrong. He read it back and it was so jacked up, it’s unbelievable, so we went through it again. When we got our food (and receipt), we were charged for an extra drink AND the sandwich had the wrong cheese on it.“
Customers` Favorites
“This is my favorite place to eat I love it here“
Customers` Favorites
“Awesome food the best burger in Cleveland Tennessee Y'alls You get what you pay for“
Customers` Favorites
“I let my kids pick where they wanted to go to lunch. They picked their favorite spot which is Chick Fil A on Paul Huff Pkwy. They go with their mom a lot but this was my first time going.
The food was great! I absolutely loved my chicken salad and the kids scarfed their food down fast. Service was quick and pricing was good especially for the price. A great value for sure. We dined inside and the place was very clean. The employees were on it. As soon as someone left they would clean the area immediately.
But my main reason for leaving this review. We had a very nice lady (who at first didn't know she was an employee) helping us and then we found out that she was the owner. I love seeing an owner of a company who helps the employees and leads by example. She is a very sweet lady and made our experience great. A great restaurant is not just good food. It's great food, great atmosphere and a great overall experience. This location had it all! Kudos 👏“
Customers` Favorites
“We went on a recommendation from a friend and were not disappointed. Very good fried catfish hush puppies and slaw. Friendly family atmosphere and excellent service we will go again“
Customers` Favorites
“Always a pleasure. Never a disappointment. Thank you! It is just the perfect, most convenient spot to pull in and grab a quick, delicious lunch when you are out working all day. The food is always fresh and hot, the drive-thru moves incredibly fast, and the staff is always so polite. It makes a busy work day a whole lot better when lunch is this easy.“
Customers` Favorites
“Went in just for fries didn't have a lot of money he made sure I had a burger also Nobody cares for fellow human beings like this anymore God bless these people“
Customers` Favorites
“newly remodeled, it hit the spot 😋😋“
Customers` Favorites
“This Zaxbys is THE BEST IVE EVER BEEN TO, we were so happy when we left it’s been a long time since we went into a fast food place and the food was delicious and the young people working were so kind and courteous!
I usually don’t give reviews but sometimes you gotta share such a wonderful experience. We will be back!!“
Customers` Favorites
“Their Shakes are super delicious..But would have liked to go inside and grab a bite to eat but they are STILL closed!🥺..“
“Clean, spacious, wonderful food that my crew will all agree on! Food is always on point from them delicious biscuits to then oh so juicy tenders 🤤 Plus the employees have not once been rude or got annoyed by my 2 boys that's full of energy.“
Customers` Favorites
“Sam is the absolute nicest drive thru cashier that I've delt with at this Hardee's and I've dealt with quit a few🫣 best service this location has had in awhile. 🥰😘 Y'all need to give that girl a raise🤞🏻“
Customers` Favorites
“AMAZING!!! Haven’t been here in years… probably 10-15 years but we went today for the Big Buford special and let me tell you WE WILL BE BACK!! The burgers were hot and freshly made with good melty cheese and crisp fresh lettuce, pickles and onions!! Their French fries were deliciously seasoned so well ya don’t need ketchup!! Topped it all off with a Mayfield Milkshake that hit the spot!!! And the wonderful young lady at the window, I believe her name is Heather… was so patient and friendly and greeted us with a huge smile!!! If you haven’t given them a try I promise you won’t go wrong!!!“
Customers` Favorites
“Just wow! My family of 6 arrived for a late night snack around 9pm. We walked into a very clean and quiet restaurant and were immediately greeted by a smiling face, Amanda. She quickly answered any and all questions we had, and playfully interacted with my tiny humans. We had no more than finished our order and our treats were already coming out. Infact, the last of our order arrived just as we finished paying. My tiniest human made a mess with his ice cream on the window and we tried our best to clean it up. We let Amanda know on our way out and apologized and she told us not to worry about it and she totally understood. My family has lived in Cleveland for a few years now and we hadn't gotten to DQ yet. I'm so glad we stopped by and can say we will be back quickly. The sweet treats hit the spot and the customer service was even sweeter.
*I would like to note the drive through was pretty active the whole time and others did come in after us. I'm not sure how many workers were there but the staff was efficient at filling orders quickly.“
Customers` Favorites
“First time I got to experience Hardee's and was not disappointed. I ordered a double Frisco burger and from the crispy edges on the burger that you can tell was better then your average fast food patty. It seemed like fresh ingredients and toppings. The fries were crispy with a tender inside, seasoned with the right amount of salt.“
Customers` Favorites
“We ordered the lunchtime pizza buffet, and it was pretty decent. We were even able to request a few type of pizzas for the buffet. I was a slower time when we went, not many people. My biggest complaint is the televisions were distracting my child from eating, I probably could have asked the waitress to turn off the on facing our booth. Our drinks were kept fresh and we were checked on regularly, without becoming too intrusive.“
Customers` Favorites
“First time I’ve tried Jersey Mike’s and got to say it’s better then a lot of sub places I’ve had in a long while. I got a 43 chipotle cheesesteak. Now I’ve had pat’s cheesesteaks from Philadelphia and this one is right there.“
Customers` Favorites
“Got my food pretty fast. I do not usually buy from Wendy's so I was nicely surprised when the food and drinks came back so good and it was for a pretty good price. Also it was very quiet and clean so I dined in even though I do not usually do so.“
Customers` Favorites
“Hardee’s biscuit and gravy is my favorite biscuit and gravy. They make it just right, with the rare exception. The young guy at the window was really friendly and polite. I asked for an extra bag for one of the biscuits and gravy and he actually bagged it for me instead of handing me the extra bag like some people do when I forget to ask first. Thanks Hardee’s!“
Customers` Favorites
“terrible service from employees, this location absolutely need customer service classes. Tilapia wasn't seasoned and then the girl just tells me sorry I was the only person in drive thru . okay I want the Tilapia seasoned or I don't want it. Like that's what I pay for so the people ha e to just settle for whatever they want to give us instead of what we pay for. restaurant are just unbelievable anymore.Rating would be 0“
Customers` Favorites
“Food was pretty good like usual, the guy cleaning up the dining room should be given a raise he was walking around asking everyone if they needed refills or anything which I found to be very good ? keep up the good work guys thanks
Kid-friendliness: My son loves the nuggets“
Customers` Favorites
“very easy to order and pick up to go order. Did was fresh and made the way I customized it. we will be ordering again soon!“
Customers` Favorites
“Enjoyed the Grilled Chicken Salad it’s awesome!“
Customers` Favorites
“One of the best Hardee's locations you will find these days. I wish our local Hardee's was as good as this one was. You can tell they are good and on top of things because the line was around the building and it moved quickly. Solid breakfast service.“
Customers` Favorites
“Santa and Mrs Clause will be visiting Firehouse Subs on Paul Huff Parkway during Kids night Wednesday December 4, 2019 from 6-8pm. Come join us for a festive evening and take pictures with Santa.“
Customers` Favorites
“Today was my 2nd visit EVER to ANY firehouse subs. Once before in South Carolina on vacation and I did not like it! My husband has been eating at firehouse subs in Athens TN lately, so I thought I would try it today! Let me say, the ladies working today, y’all amazed me with this sub! Thank you for making sure my experience today was a pleasant one!“
Customers` Favorites
Customers` Favorites
“Each morning I stop by the drive through to grab my coffee (Frappe) and sweet tea for the day. I work at the urgent care near by so it’s convenient. Each day I am greeted by this wonderful lady with the happiest voice and most positive energy. She completes my order quickly and without any issues. And she is so fast. She doesn’t know who I am and I know nothing about her. But I cannot thank her enough for just being her sweet cheerful self every morning. I go into work thinking if she can be that happy and positive so can I!!! So if you’re in the Ooltewah location please go by and get a blessing from Herta. She’s definitely been a blessing to me. And she has no idea just how much!!!“
Customers` Favorites
“I recently visited this Panda Express location while traveling through Cleveland, TN (3/21/26), and I had one of the best fast food experiences I’ve ever had—thanks to Erin.
From the moment we walked in, she was incredibly kind, attentive, and on top of everything going on around her. While we were ordering, my family called and added onto our order, which turned into a pretty large purchase (around $75). Despite the sudden change, Erin handled everything with ease, professionalism, and a great attitude.
I personally have autism, and fast food environments—especially ones like Panda Express where foods are close together or touching—can be overwhelming for me. Erin went above and beyond without hesitation and separated my food in a way that made me feel comfortable. She plated my meal thoughtfully and even put my rice on the side. That might seem small to others, but to me it made a huge difference in my experience.
On top of that, she was actively communicating with her team, calling for food, keeping the line moving, and still giving us her full attention. Her customer service honestly exceeded even some of the highest standards I’ve seen elsewhere. She was warm, efficient, and genuinely cared about getting everything right.
We also had a large order with lots of sauces, and for the first time ever at a Panda Express, we were actually given enough sauces for our entire group. She paid attention to what we needed instead of just handing out a few packets and hoping for the best.
As someone who manages a business myself, I can confidently say Erin is an incredibly valuable employee. She made us feel welcomed, heard, and taken care of from start to finish.
Thank you, Erin, for making what could have been a stressful experience into such a positive one!“
Customers` Favorites
“Luv the new McDonalds on Georgetown Rd they have the best person working through drive thru that I've had the pleasure to meet There needs to be more people like this person in the world her name is Hazel who has the best personality for the job. No matter how her day is going she always has a smile on her face and always has a kind word and has a way to make people smile and she needs to be recognized for the job that she does.“
Customers` Favorites
“Fastest place in town. I take lunch breaks around 11pm. This BK is always open and always extremely fast. It's unusual that I have to wait more than 60 seconds for food. It's incredible. And I order a burger without pickles so it isn't like they can just grab one that's already been made. The only complaint is there was an absolutely obnoxious Spongebob message that played when you pulled up to the screen. It was horrendous but luckily the employees knew that and tried to stop the message before it played.“
Customers` Favorites
“My mom and I are doordashers I went on a ride with her one day and it was great, I have been here before on my own for getting food and dashing and everytime I have been thwre they have been a delightful. They made me feel welcomed and heard. They respect u and make sure u have everything u need and want.“
Customers` Favorites
“Shauna (Shawna can't tell how to spell name properly). Was PHENOMENAL with customer service. Thank you so much for being so kind and understanding about my drink missing via Grub Hub. Any other fast food establishment would've been upset with me calling several times. 1. Being my dad's order needing dressing put to side and 2. That his salad had nothing on it. 3. My shake was missing BUT you confirmed my next order for it. The one Arby's closest to me in Virginia has nothing on this Arby's location. Thank you so much Shuana! The woman who was answering phone/so kind and patient with me.“
Customers` Favorites
“Consistent with Jersey Mike it was awesome. We got there 1 second before close and yet everyone there still had a great attitude and service. I worked and managed restaurants for years so I know that's not always the case. Anyway, thanks Jearsy Mike's team!“
Customers` Favorites
“Im a truck local driver stop at this arbys at the love's pretty regularly on my runs to Maryville. I always just stick to classic beef and cheddar and its all but one time been great. I think the one negative was because all the cheddar was on one side and all over the wrapper. Pretty nice Love's also“
Customers` Favorites
“I asked for fresh chicken, I told the girl on 5-19 if they would have the back drop it while we were using the bathroom. She said she would tell them, we pulled around and she didn’t tell them. Gibby was very friendly and made it right for us. Thank you!!“
Customers` Favorites
“I generally visit this Pizza Hut a few times every month. The store seems to be understaffed. They seem to be working under stress, trying to get orders out and trying to accommodate customers. Nonetheless, they are always very polite and very professional. They always put out a good product. And the area for the customers is clean and has very nice decorations...
On one of my recent visits, one of the customers was being way less than polite, but the manager was being super professional about it. It seems that the issue relates to the fact that the man called in and ordered, but the number does not go to the store, instead it goes to some type of central call location. 'The store did not receive the order. It may be helpful to addressed the communication issues that may be involved- nonetheless, the customer was way out of line.“
Customers` Favorites
“over all it was like taking me back 25 yrs ago when I worked at one don't put gobs of mayo,must in the middle I could not finish it. they got the fries back as long as they are served fresh business will come i will be going back“
Customers` Favorites
“My staff would like to thank “Jasmine” at the Blue Springs, Cleveland TN location! Jasmine assures that our daily, “Loaded Burritos” are superb! Her smile and positive attitude makes a great start to each day! Jasmine deserves acknowledgement for her hard work and exceptional ability as a Hardee’s Representative! Other franchises would do well to follow her example of quality and leadership! I can definitely count on excellence in customer service at this location! May God bless the staff as they continue to provide services during the Covid crisis! Thank you again!!!“
Customers` Favorites
“My boyfriend and I went here around almost 2 in the morning and there was a sweet blonde lady at the window who was very very kind to us and was very patient with us while we were having card troubles. Her kindness didn’t go unoticed ❤️ I wish I got her name.“
Customers` Favorites
“My family and I always love Pizza Hut. They’re very consistent on their quality of food. Their pizza and cheese sticks are always hot and fresh! We also enjoy the Hut Lane where you can drive thru and pick up your pizza if you’re needing to just pick up your order. It saves time and is very convenient!“
Customers` Favorites
“I think this is the first time that I have tried Papa John's. I downloaded the app which was very easy to use. I drove an extra couple of miles based on the reviews. This place is very clean amd the staff was very nice. The pizza was delicious.“
Customers` Favorites
“I've got to give a shout out to Amanda at the Cleveland store! She's on point knows us by the vehicle and our names! She always has us ready in Timley fashion and puts a smile on our boys faces knowing they got that cheese pizza! Somebody give this woman a raise!“
Customers` Favorites
“Spoke with Mgr on duty named Chris after we left the store to let him know what a fantastic and nice young gentleman named Kenny that he had working the drive through. Also food was great. Thank you Kenny for having such a wonderful personality. It’s nice to see young people working that seem to appreciate having a job.“
Customers` Favorites
“I have always loved Taco Bell but have been disappointed for a while till today.. My husband and I ordered our lunch not expecting to much then we got our food.. Amazing !!! The Taco Pizza was like fresh tasty and crispy Perfect and the Tacos were the Best!! Thank you Taco Bell Ooltawah, Tennessee ...“
Customers` Favorites
“I want to thank the young man at this subway for making my subway experience great today. Usually any other subway in town disappoints… especially 3318 Keith st. Food was hot and veggies were fresh. Thank you for caring and preparing our sandwiches like you would want your own.“
Customers` Favorites
“staff was excellent. friendly and helpful. made feel like a friend, not just a customer.“
Customers` Favorites
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“I seriously don’t throw around 5-star reviews, but this Taco Bell is on another level. Every single time I pull up, it’s like they’ve mastered fast food perfection. The food comes out insanely fresh—like you can actually taste the difference—and everything is put together perfectly. No broken shells, no missing toppings… just straight-up quality every time.
The staff? Genuinely some of the nicest people I’ve ever come across at a drive-thru. They’re quick, respectful, and somehow still manage to keep a great attitude even during rush hours. You can tell they actually care about what they’re doing, which is rare.
And the speed is unreal. I’ve gone when the line is wrapped around the building and still got my food faster than most empty places. Plus, everything is always correct—like they don’t miss.
This spot has completely changed my expectations for fast food. If all Taco Bells were like this, nobody would complain about fast food again. Easily one of the best-run locations out there. 10/10 every single time.“