Starbucks in Phoenix

“my fav starbucks in awhatukee, workers are SO friendly and uplifting it’s always such a positive experience. the drinks are pretty consistent but even in a time when my drink isn’t made how i’d like it they’re very quick to accommodate and work an issue out. Love them here and will never stop coming“

“Majority of people use Starbucks strictly as a transaction to get their caffeine fix. Guilty 🙋🏼‍♀️. But the crew at this Starbucks makes it more than transactional. I have been going to this location everyday for probably 7 years, and yes - they make great caffeinated drinks that I desperately need in the morning, but they go above and beyond to make your experience a positive one. They call me by my name, they know by drink order, they recommend other drinks that they think I might like, they write the cute notes on my cup. I know it’s just “coffee” but it’s typically my first interaction with a human in the morning and they always make it a good one. Christian and Thomas are fantastic. Honestly, everyone that works the drive thru window is great! Can’t say enough good things about this squad! ⭐️⭐️⭐️⭐️⭐️“

“On June 8, 2024, we were on a 3 day vacation at the JW Marriot Camelback Resort in Phoenix, Arizona. Although the JW Marriot Resort had their own onsite Starbucks, my husband and I decided to go the next nearest Starbuck on the E-bikes we rented from the resort. The Starbucks location was at 3165 E. Lincoln Dr., AZ 85016. Caddy corner from the Starbucks, I misjudged the curb and fell to the ground suffering abrasions to the left elbow. When we entered the Starbucks at about 9:00 a.m., I requested a wet paper towel to clean my wound. I was very impressed by a couple of the staff members who insisted that wet paper towel was not enough and immediately took out their first aid kit and assisted in nursing my wound. I was very impressed by their human kindness. I believe there are time that one's kindness should be acknowledged. I thank those staff members, who ever they are, for their extended courtesy and assistance. Of course, when had our Starbucks coffee and pastries, we did continued with our E-bike ride and our vacation. Thank you to those Starbuck staff members“

“I don't drink coffee, but my daughter loves their cake pops so we go there quite a bit. Nice open seating inside and out and exceptional customer service.

Kid-friendliness: The workers at this Starbucks are nice to kids and adults.“

“All three employees I interacted with were extremely kind and attentive! For as many teens that frequent this location I can't say I wasn't surprised by their good attitude and overall positive energy! If I remembered I'd shout out the girl who took my order because she honestly made my day better and I was so grateful! ❤️“

“Great location! I dig the layout of this Starbucks. The inside is a gorgeous space. Clean & Chill with some decent music playing. The baristas were chill, cute & had great attitudes attached to their friendly smiles.

I've never had a Carmel ribbon crunch Frappuccino where I didn't have to ask for lite ice and this place did it without me asking and they did it perfectly!! This is the best store I've been to as far as looks, service and atmosphere oh and let's not forget the quality of food and drink!!!“

“The costumer service I received was top tier the young man working the drive thru was so pleasant wasn’t expecting a casual conversation every other Starbucks I been to in Phoenix I always felt rushed but this costumer service was the best I received bless yall“

“I am new to the area and am a frequent starbucks customer. I have been content with my experiences around Scottsdale - but it all changed when I went to this location. The location has some of the friendly baristas who make the most immaculate drinks I have ever had at a coffee shop. Amelia always make sure my order is correct and exactly to my liking - I was recently told she was promoted to manager - well deserved!!!“

“This staff does a great job. Not only are they fast at getting up orders but their friendless is proof they enjoy what they do. Its a smaller starbucks but I never have trouble finding a table to work at. The store manager James is a great guy too and it shows through in his management style. I will continue to patron this store. Thank you!“

“This is a great location. The service was good. The food and coffee was freshly made. I ordered the turkey and cheese sandwich with chips. My husband ordered a cappuccino and lemonade cake. Our items were served hot. Everything was delicious. I highly recommend this location.“

“This Starbucks is amazing!

I went to one that was closer to where I work Starbucks at Kyrene and Chandler and with only three people working they told me that they could not support my 20 drink order! So I went here and was absolutely pleasantly surprised! The service that they give is extraordinary

Alicia completely provided me with Incredible service and made it seem like my order was no big deal and her and her team did it perfectly! It was definitely worth the 202 that I spent here at this location.

If you are looking for an excellent and amazing Starbucks! Do not look any further they are the best in the area! Their customer service is incredible.“

“The staff at this location has always without a doubt turn even the worst of mornings into positive ones. From the speedy delivery service to the wonderful little messages or stickers left on the cups upon delivery. Every staff member is always smiling and greeting with a positive attitude. I love Starbucks and this just makes me love it even more. Thank you all and keep up the great job!“

“Hillary at the Dove Valley location is the best at this location! She fixes my drinks perfectly every single time. Also, at Happy Valley location, Sunflower and Karen are the best as well. These ladies always fix my drink perfectly 👌! Not too much water, or too much ice. They deserve raises! ❤️“

“I just want to say I LOVE this Starbucks! The people are so friendly and kind. I’ve been coming here for years- multiple times a week and I’m always greeted with a smile and when time allows a conversation. They are so welcoming and my drinks and food are always on par. They are a fun bunch and even during the rush and crazy times they still manage to go above and beyond.“

“A very funny and light interaction, I had today. I’m not a huge fan of coffee, but love the refreshers here. But I wanted to make my own to go drink with ingredients like everyone else does. With the certain amount of pumps, or flavor. So I would often come in and request all of this stuff in a drink and it turns out bad and nasty.

There was a tall guy there with brunette hair, who was very sweet about it, but was confused on the order that I was creating. I apologize to him many times and told him how I was wanting to create my own signature drink in which he kindly listened. It was a laughable and embarrassing moment. But he said he knows exactly what I’m trying to make and said he will surprise me.

He comes back with the order and haves me try it and which I LOVEED. Tell me why it’s a strawberry creme frappe. I was so flushed and asked is this a new drink and he said no it’s been on the menu for awhile. Thank you for humoring me!!

I love this drink and the hospitality!!

🌸💕“

“They usually make my drinks better than the Starbucks drive thru location in the same parking lot. Only complaint is that often times there’s nobody at the counter to help for a good 5+ minutes so you have to tell a fry’s employee to call them up“

“So no drive thru. They didn't gave grande or venti coffee lids... lady was nice about it but was frustrating after only 3 hours sleep and no time to go to another. Another thing, seems it's trending, almost hot coffee... can literally guzzle it.... did they lose a lawsuit?“

“Have been a Starbucks valued customer many years and they never disappointed me.

Excellent customer service plus quality drinks —love it!

This location inside target is not directly from Starbucks corporate, it’s licensed from Starbucks corporation. I ordered match green tea latte plus iced green tea with zero sugar. The staff were patient and attentive to my requests (I’m a little picky, different scoops of matcha powder and light ice, plus no sugar etc?).

Very pleased with the experience. Keep on excellent customer service!“

“To the manager who was there today, when I ordered my Flat White and asked to be helped with getting on the calendar for the room you all have available, thank you. You were so kind and patient with me, and you kept up with everything else going on around you like a pro. I appreciate you. Thank you again.“

“This has been my favorite Starbucks since moving downtown! Everyone here is always so kind & lovely. Joselyn has always been such a delight every morning & I appreciate her so much ! Thank you for being the highlight of my crazy days :) Keep being you !“

“Great service every time friendly & knowledgeable employees. This is my new favorite location.

Parking: Drive thru leaves plenty of parking space they don't cause a traffic jam because they aren't so close together like many other locations“

“I have honestly been to alot of starbucks by far this is one of the best starbuck I've been too. My experience there has been the best makes me want to keep going back. The workers are so friendly and fast they are so polite they talked to me the whole time suggested things I love it the atmosphere was great I felt like I knew them for ever will definitely be going back.“

“I’ve been to many Starbucks in my day. I’ve never walked into a Starbucks with every employee shouting “WELCOME TO STARBUCKS!” Instantly made my day. Delivered my coffee to me at my table and shared a good laugh. Will go out of my way to visit this location when I’m in the area.“

“If I could give more than a five star, I would Mikey was at the window and he definitely blue my visit out of the water. I have never been to a Starbucks where someone actually either cared about the person they were helping or really like their job. Everyone needs to be more like Mikey. He definitely was the best part of my visit.“

“Not only was my drink delicious, but the entire staff was incredibly kind to me and my 2 little ones after my car broke down in the 114 heat. We sat inside for maybe 2 hours waiting for a towand they were nothing but sweet and empathetic. One of the girls even offered to have her bf jump my car. I should have asked her name, so sweet and I can’t emphasize enough how grateful I am for their kind souls! Please give them a raise or bonus! Lol. Thank you, again. Coffee was made to perfection as well which I am picky about!?“

“I love Starbucks coffee of course. But this is the 4th time I’ve go into the store and was unable
to sit down. I understand you have new employees but I don’t think you should take 3 tables & chairs for your new employees. What about the customers who just paid for food & coffee?? I know that there’s some seating outside but it’s not cool enough for that. I feel like Starbucks should have a pop up location for new employees or have a small hall/office space for your training. Or make your own designated area for new employees that does not take away seating from
paying customers.“

“This is a great Starbucks location. There is lots of seating and the staff is very helpful. I ordered a green tea and a breakfast sandwich. As usual most of their food is usually just preheated so it was just okay. But nobody really comes here for the food, the green tea was delicious and the people I was with enjoyed their coffee. It does get a little loud in here and echoes, but overall it's a great vibe because the staff in the morning was very friendly and the service was super quick.

Parking: This is a very easy Starbucks to park. It has plenty of parking spots and easily to access handicap spots“

“Starbucks is ALWAYS AWESOME! Sometimes bossy people who work there bother me, but that's rare. Usually that's when they're getting in my face about not wearing a mask. BTW, did you hear about the massive new Danish study on acpjournals dot org (November 18, 2020) that said "masks may actually increase Covid infection rates?" I hope they don't bury this science in favor of science that removes all of our liberties. Anyways, just an FYI. ? Starbucks rocks, for the most part!“

“Went in with my mother, who wasn't having the best day, and she dropped her entire drink in the parking lot by accident. I went back in and the barista was incredibly sweet making a new drink and leaving a nice little note to cheer up my mom. Thank you! It totally turned her day around to have that small bit of kindness from a stranger.“

“Average Starbucks except the prices seem to be higher than the stand-alone stores. Two weeks ago, we stopped in before walking around Target and they told us they were out of grande cups...at 10am. The staff are nice but the store itself is nothing special - it's just another Starbucks.“

“I really enjoyed having a place to hang out while mom had treatment next door. I do not like sitting in air conditioned waiting rooms, so this was perfect for me, and the misters were an added bonus. Very friendly staff & customers too!“

“This is one of the best Starbucks in the central/uptown phoenix neighborhood. They always have food in stock and their online system up to date. The people behind the counter are always friendly in an authentic way. Whenever I do a mobile order, the food is ready within 5-8 mins. Great job with this team! ❤️❤️“

“Mervin (I hope I spelled that correctly) was working the drive thru and he is absolutely wonderful! Kind, patient and personable. Such a nice interaction first thing in the morning ♥️ The positivity really sets the day up and I'm extremely grateful:)“

“The Starbucks inside USAA is hands down one of the best spots for a coffee break. The team here delivers exceptional service every time, making it a go-to destination for anyone working at or visiting the campus. The baristas are not only fast and efficient, but they also make the effort to remember regulars’ orders and always ensure everything is perfect.

The atmosphere is ideal—whether you need a quick pick-me-up between meetings or a spot to relax and recharge, this location provides a comfortable space to unwind. Despite being inside a corporate building, the warmth and friendliness of the staff give it that classic Starbucks vibe, making it feel like a small getaway within the busy workday.

What really sets this Starbucks apart is the attention to detail and the personalized experience they offer to every guest. They know how to balance speed with quality, ensuring that every drink is crafted just right. This location is a standout, and it’s clear they care about making the Starbucks experience top-notch for the USAA community.“

“First off I really want to say thank you to Kiara,Kayloni, and Preston for showing me so much love. they have been very sweet to me. Very kind. Their customer service is amazing. I definitely say stop by this Starbucks on 43rd and Dunlap. I literally pass up a couple of Starbucks just to come over here. They will take very good care of you. Just come see them.“

“Shaq is the best!!! Very good customer service , he always has the best attitude and that is very hard to find, every time he is there he just has the best smile and attitude and always ready to help, I just want him to get recognized for his hard work!! He makes my day every time I come in to this Starbucks location!!!“

“Meant to share this last week. But I came in for my birthday and grabbed a coffee before work. Staff were amazing and made me feel special, even just over a quick coffee. As I worked in the hospitality industry, I had to share what the barista did (she had colored hair, sadly didn’t get her name). A simple, thoughtful, and kind gesture to recognize my birthday. She and the team wished me happy birthday on my way out.“

“I just have to give you all 5s, I've been to many Starbucks but there wasn't one that stood out to me till today. I want to thank Angelo for some of the best customer service I received. You went out of your way to fix my drinks, you had the patience and the greatest attitude I've come across. Even when it was super busy you knew exactly how to multi-task and make sure everyone felt welcomed. I just want to thank you, I was having such a sad day today and you made it better by being nice to me and understanding.“

“My favorite location to do to is this one I live downtown so I’ve been to a few locations in this area but love this one they are also super nice and welcoming no matter the employee or day one employee who stood out today who lead me to even want to write a review to was ALEX !!!! He was super kinda friendly and was my barista shoutout to him and ALL THE EMPLOYEES on shift ?“

“The staff at Starbucks went above and beyond to make sure I was taken care of in my capacity as an Uber Eats & Doordash driver. We can deliver things to consumers faster thanks to this assistance with orders coming in and going out of the restaurant.

Thank you,

Darrin M.“

“I have been going to this location for almost 2 years and I have never been disappointed in the service that I have recieved. A few days ago I went through the drive through to pick up my mobile order. I didn’t realize until it was too late that I had chosen a different location on my Starbucks app. The employee at the drive through window was so kind and made my order despite the fact that I accidentally chosen the wrong location on my mobile order. I wish that I had gotten her name.“

“When you walk in several employees, all great you! Ask you how your day is going!
Even after getting my coffee and sitting at one of the tables, they continue to speak with you, feel at home! Very much enjoyed that as I was there alone. You will very much enjoy your time here!“

“They added way too much peppermint to my drink so I asked them to add more chocolate but they just replaced the drink… very good customer service and friendly staff.

Parking: You have to park in the fry’s lot and then go into fry’s to go to Starbucks. If you are looking for a drive thru/quicker alternative there is a Starbucks across the street!

Kid-friendliness: Is kid friendly

Wheelchair accessibility: Is wheelchair accessible“

“The gal in the morning weekday shifts makes the drinks correctly. It sounds like a small compliment, but I mean it with highest praise. I travel all over the valley during the day for work and I go to lots of Starbucks. I also used to be a barista I still remmeber the recipe for my favorite drink the SCCCB, salted carmel cream cold brew… pour vanilla sweet cream to the 100 line, two packets salt, two pumps carmel… yadayada. Anyway the morning crew here does the best job of any Starbucks in the valley by far.“

“I go to the Starbucks a lot and honestly today I was having a horrible day. I went to Starbucks for my Comfort cookie, lol, and a water. I took a moment to look at my water and I started busting out laughing. Literally put a smile on my face. I really appreciate the staff that works there. You guys are amazing.
“Can I get a agua agua!!!” 💜💜💜💜🤘🏿“

“I ordered the Americano with 2 extra shots of espresso, hot, with cream. It was a perfect start to my morning and the Impossible breakfast sandwich was delicious. Just as I expected and consistently good. Service was also good and the barista remembered me from the day prior which I really liked.“

“I recently had the pleasure of spending time at the Starbucks located on PV Mall. The manager, Benjamin Venezia, added a touch of humor to my experience by jokingly suggesting he would start charging me rent due to the amount of time I spend there. His lighthearted approach created a welcoming environment that stood out to me.The staff, particularly Gilbert, contributed to the overall positive atmosphere. Gilbert and the rest of the team were not only friendly but also efficient in serving customers. Their approachable demeanor made each visit enjoyable, and I found myself looking forward to catching up with the familiar faces during my coffee breaks.The blend of great service, humor, and a comfortable ambiance has made this Starbucks location one of my favorites. I highly recommend it to anyone looking for a welcoming coffee shop experience. Whether you're a regular like me or a first-time visitor, the friendly staff and Benjamin's amusing personality make it a standout destination.“

“Good service, they have good snacks and they spell your name right. They can get very busy in the morning and sometimes only have 2 people working. But most mornings they had 3, which made the service a little faster. Nice way to start the day off.“

“The customer service was phenomenal and I’ve been getting Starbucks daily for years now! This is the best drinks and food from zeynep ; she’s phenomenal at customer service and making an amazing experience for others !! Thank you zeynep“