Starbucks in Raleigh

“This is the best morning crew at any Starbucks in the area hands down (evidenced by my experience at alternate locations while they underwent renovations recently). Have been coming for morning coffee for 5+ years, and as far as I’m concerned they all deserve a raise.“

“Quite literally the best Starbucks around. 10/10 service and studying ambiance

All of the baristas are so sweet (Aurelius, Felix, Damien to name a FEW ; i'm bad with names but I would die for you ALL). they always remember my name and are so so sweet with me and my friends. there's a particular seat i like and they'll even come and let me know when it's open. also they have taught me how to properly order bc the thing i was getting was not what I wanted and i didn't know how to fix it — now my order is perfect every time !!!! the music choice is good and the atmosphere is great as well.“

“I have been going to this location every week (at least once) for a couple of years as it’s right outside my neighborhood. There have been times they got it wrong but every time I have been I have had excellent customer service, and they have fixed the problem right away. Most times it’s been right on the money! The staff is friendly and I love connecting with the drive thru person in some way, whether talking about my company or a mutually loved football team. I’ll keep coming here because it’s consistent and brings joy to me every week. Thanks to the staff!“

“Every single day, Marian absolutely makes my day! She’s always so kind, thoughtful, and consistently goes above and beyond when making my drink. Her attention to detail and genuine care shine through every interaction.

As a teacher, some days can be really tough — but then I look down at my cup and see the sweet note Marian has written, and it instantly lifts my spirits. Her kindness reminds me to keep going and face the day with positivity.

It’s rare to meet someone who makes such a big difference through such small gestures, but Marian truly does. Thank you, Marian, for spreading so much joy and warmth — you are a bright spot in my day every time!“

“The Gentleman that was working here today went out of his way to be super kind to my daughter and I.

My daughter is four and thinks cake pops are the greatest thing on earth. And I had my normal delicious coffee.

Top notch kindness and hospitality at this store. Many thanks!“

“Well they're a bit bigoted but after I told them that I was meeting a recruiter for coffee they finally allowed me to go in the restroom and wipe sweat from my brow and put on my dress shirt.

Trying to go 0 footprint would be MUCH easier if everyone didn't just assume you're indigent if you're walking rather than driving around on dead dino power.“

“Very clean environment and hard working staff. One of the baristas gave me latte art, I've never had that done for me before. It was a very kind gesture. I'm not sure what her name is, but I'm sure the staff know, so give her a shout-out for going above and beyond amidst the Wake County bustle!“

“Other than being out of chai, I had an amazing experience. Miles at the register helped me find a wonderful alternative, and I felt like I was talking to my own grandson. I truly enjoyed myself and look forward to more great conversations like that.“

“Visited early morning for a catering coffee pickup. Staff was prepared, friendly, and super helpful. I really appreciated that it was easy to pickup and the polite service from the team. Store was clean and easy to get in and out of! Thank you!“

“These baristas are some of my favorite people on the planet. They are always so nice and willing to help you if anything is wrong with your drink. They are also super quick with getting orders out! I will say parking can be a little difficult to find but it is worth it so see these wonderful people“

“The staff is what makes this starbucks so great. I come here daily and they're always kind and fast. I get a not commonly ordered drink that is often wrong at other locations, but never here!

This starbucks is always clean, its a nice place to sit and work, and the drinks are always made perfectly. Which with how expensive starbucks has gotten I really appreciate.

People need to remember that the baristas make or break your day, not the corporation. Everyone wants to have a good drink, but no one wants to stop to think about the people making them.

I wish someone would show Brian Niccol and the people currently politically harassing Starbucks employees the video of Brennan Lee Mulligan talking about baristas.“

“Reliable and consistent no matter what state you buy it in.

This location is everything you hope for in a Starbucks: clean, friendly, efficient, and consistent. We’ve visited both the storefront and drive-thru several times, and the service has been smooth every time.

My mocha was made well and the staff was upbeat and accurate, even during a busy late morning rush. Inside is calm, well-lit, and perfect for a quiet break. Plenty of seating and outlets.

Parking is easy, the drive-thru is quick, and the restrooms are clean. This store keeps the standard high—and that matters when you’ve got kids that may lick the table at any moment.

🎯 Tip: Ask for light ice if you want more flavor in shaken espresso drinks.
✅ Consistent drinks
✅ Friendly team
✅ Smooth experience“

“I don't know if all of Starbucks are doing this now......I had to ask for cream and sugar. I usually put it in myself, but there was nothing put out for self-service.Otherwise, everything was good. We had a great barista.We had coffee, egg bites, and a pastry.“

“I was told “here’s food for thought” about leaving a one star review for sir Walter coffee on Fayetteville after trying to give feedback, I am going to leave a five star review here lol

very friendly and had coffee after 5pm“

“The atmosphere is inside a Target store. Customer service was great. Had Latte, earl grey tea, and regular coffee. All created very nice. Used points for purchase. All handled very well

Parking: Very large parking lot is used for Target 🎯 customers.“

“Everything about this place is awesome!!! Not sure why anyone would give a poor review to this place. I have been coming here regularly for years and they never go below 5 stars in service, product, cleanliness, energy levels, friendliness etc. If a concerned Starbucks executive is reading this review, please give this location a special award!“

“The staff is always patient and kind even when I ask silly questions. I carry the weight and stress of my management job with me which leads to me double checking and verifying everything. They always answer my questions with a smile and set me at ease. It has not gone unnoticed, ty.“

“I’ve been to every Starbucks in the Wake Forest area, and this one is by far the best. The employees are genuinely friendly—they greet you the moment you walk in and know many customers by name. My drink is always made exactly right, down to the details. You can tell the team here cares. There are a lot of sweet, hardworking people behind the counter. Starbucks is lucky to have them.“

“I adore visiting this Starbuck's location. I love every cup of espresso I have from this Starbuck's; the personnel is always welcoming and helpful, and the espresso is always great! Wait times are often brief and the service is consistently quick.“

“This is my favorite Starbucks to go to. I go out of my way to get coffee from here because their service is unmatched. The staff not only remembers my name but also my order. They are kind and always provide excellent coffee. Marlene is the best but so are the other staff.“

“Seth is awesome! He was so helpful. I want to make it a point to visit this Starbucks as opposed to any in the area and hope that he waits on me every time. Everyone go there and tip him! He was the quickest, friendliest barista I've seen in a long time.“

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“Aug. 19th, 7:15am, Ms. Kimani was on point at the New Bern Ave., SB. I was there to pick up coffee orders for a 2025-26 staff breakfast celebration at Bugg Magnet Elementary School by members of Raleigh Alumni Chapter of Kappa Alpha Psi Fraternity, Inc. We appreciate Star Bucks and their staff in support of our welcoming them back for a new school year. Ms. Kimani's effort to get my truck loaded and shown appreciation is appreciated and deserves a special shout-out. Thank you Ms. Kimani.“

“Honestly, I’ve just had two great experiences (this year) of stumbling into a free cup of coffee here.

Two weeks ago, I guess the barista called off work, so the Harris Teeter manager was running the Starbucks. He told me he couldn’t make anything special, but he’d be happy to give me a free cup of coffee. I humbly obliged.

Today, I walked up to the counter and the barista had a drink in his hand and said “What size were you going to order?”
I just looked at him puzzled. Then he said, “Because I accidentally just made the wrong drink and you could just have this one.” (I think his name was Chris, so props to him)

All in all, I’m happy walking over to this Starbucks in the Teeter as opposed to fighting hordes for the one around the corner. Cheers to these people!“

“I have had a wonderful experience today. I knocked my coffee over and Trevy was great! Nothing was too much trouble for him. He cleaned up the spillage and got me another coffee. Starbucks, you have a customer focused partner here! Thank you Trevy!“

“I do not remember the baristas name but whoever was working at 2:50pm on Thursday March 25th is the best barista ever! I was having a horrible day and she really brightened my day up! I felt so bad that I couldn’t tip today, I can’t wait to go back and make sure she gets the tip she deserves!“

“Exactly what you would expect from a Starbucks. Location is perfect, right in the middle tons of stores. Very clean and the employees are always nice and professional. There is minimal indoor seating and plenty of seating outside. There's a large open space for kids to play just outside the store.“

“Drinks and service are always very good! But there is a small drain on the exterior, right by the entrance, that causes a dip in the concrete. Unfortunately my elderly mother tripped on this dip and I just wanted to warn everyone to be careful when walking in and/or carrying your drinks outside.“

“Before dropping off my friend's child at a program nearby on Glenwood Avenue, we stopped each morning to have breakfast. This is an ordinary Starbucks, except for one thing: they have "railings" set up outside (adjacent to the outside seating area) that look as if they are intended to tie the rope of a horse if you were to ride up horseback. We found this cute. The service is OK. We noticed that whenever someone enters indoors, a lady behind the counter barks out, "hello," "good morning," or "welcome back" in a loud voice. We typically ordered the Impossible breakfast sandwich, a bagel with cream cheese, coffee, steamed milk, and a couple of pastries. These are standard Starbucks food offerings, they tasted pretty good. Prices are moderate.“

“I have only had great experiences here. I have a few picky requests when I order a Grande: Double cup; 1 Sweetner; Room at the top so it doesn't slop over; 1/2 inch cream. They happily take it all in and I get just what I wanted every time. I've only been in the mid-afternoon, and the same happy faces are always there.“

“This particular Starbucks always has a very efficient drive thru service. There are far too many times though inside especially in the ordering area this isn't kept up with. I love to get a coffee and sit and read etc but not here unless it is warm enough to be outside because the unkempt areas are not inviting and more annoying is they are so busy and have so many employees you would think they could just assign someone to make a clean through.

Wheelchair accessibility: Does have wheelchair entrance“

“Ms.Julie was by herself today and we came in for our drinks at last minute. She kindly took our orders and made it to orders with the biggest smile on her face. Usually, we hate to order at last minute, because staff are exhausted and people are ready to clock out. But, Ms.Julie told us to order she’s more than happy to serve us. We love her kindness, positivity and energy so much. She definitely turn our frown upside down. Thank you Julie ? .“

“Hello, I just wanted to comment on my experience with one of your employees at this Starbucks. I usually don’t write these kinds of reviews but I felt that customer service of this young lady was so impressive that I felt compelled to write something.

I’m relatively new to Raleigh and have found the customer service here in many drive thru lines to be absolutely horrible. People will rush you, act like you don’t exist when drive up to pay, or are just really rude. I’ve literally had more than one drive thru experience where I’m thinking about how rude I was treated days later.

About a week ago I went through the drive thru at your Starbucks and was greeted by a friendly voice who took my order. As I drove up to the window, I was met with the friendliest, most genuine smile and “hello” as she quickly handled my order and got me on my way. She was very professional and got my stuff ready quick. Her name tag I believe was Joy, or possibly Jan. I was kind of blown away. I was like “Wow!” there are actually nice people providing great customer service in Raleigh.

Anyways, as a result of this experience, I plan to continue coming back to this particular Starbucks, even though it’s a little farther from my house than another one, just to have the chance to have Joy (or Jan-sorry!) help me.

Note to your mgmt: you should make sure that this employee is as customer-facing as possible and, most importantly, make sure she’s happy and doesn’t leave, I guess for my own selfish reasons. In case I’m totally off on her correct name, she seems to be young, with green hair or some other color in it, not sure.

Thank you,
N. Brine“

“I traveled noon on a Tuesday while the airport was less busy, so keep that in mind. There was no line and service was good. My order was correct, food was fresh. No complaints. You can purchase a North Carolina mug here from the ‘Been There’ series if you happen to collect them. This location is in terminal 2 by gate D14 of the Raleigh/Durham airport.“

“This is a fairly nice Starbucks. It has an interesting location, off of an alleyway in a shopping center. There is indoor and outdoor seating, I chose to sit inside as it was February. The service is friendly and the beverages I ordered, a strawberry parfait and a steamed milk, were good.“